September 12, 2017

Windows Cannot Connect to the Printer [SOLVED]

Fix Windows Cannot Connect to the Printer: If you are connected to a local network which shares a printer, it may be possible you may receive the error message “Windows cannot connect to the printer. Operation failed with error 0x000000XX” while trying to add the shared printer to your computer using Add Printer feature. This issue occurs because, after the printer is installed, Windows 10 or Windows 7 incorrectly looks for the Mscms.dll file in a subfolder different than the windowssystem32 subfolder.

Fix Windows Cannot Connect to the Printer

Now there is alreadya Microsoft hotfix for this issue but it doesn’t seem to work for many users. So without wasting any time let’s see how to actually Fix Windows Cannot Connect to the Printer on Windows 10 with the below-listed troubleshooting guide.

Catatan: Anda boleh mencuba Microsoft hotfix first, just in case if this work for you then you will save a lot of time.

Windows Cannot Connect to the Printer [SOLVED]

Pastikan anda membuat titik pemulihan sekiranya berlaku masalah.

Method 1: Copy the mscms.dll

1.Navigate to the following folder: C: Sistem Windows32

2.Find the mscms.dll in the above directory and right-click then select copy.

Right-click on mscms.dll and select Copy

3.Now paste the above file in the following location according to your PC architecture:

C:windowssystem32spooldriversx643 (For 64-bit)
C:windowssystem32spooldriversw32x863 (For 32-bit)

4.Reboot your PC to save changes and again try to connect to the remote printer again.

This should help you Fix Windows Cannot Connect to the Printer issue,  jika tidak maka teruskan.

Method 2: Create A New Local Port

1.Tekan Windows Key + X kemudian pilih Panel Kawalan.

panel kawalan

2. Sekarang klik Perkakasan dan Bunyi kemudian klik pada Peranti dan Pencetak.

Klik Peranti dan Pencetak di bawah Perkakasan dan Bunyi

3.Click Tambah pencetak dari menu atas.

Add a printer from devices and printers

4.If you don’t see you printer listed click the link which says “The printer that I want isn’t listed."

Click on The printer that I want isn't listed at the bottom

5.From the next screen select “Tambah pencetak atau pencetak rangkaian tempatan dengan tetapan manual”Dan klik Seterusnya.

Check mark Add a local printer or network printer with manual settings and click Next

6.Select Buat port baharu and then from type of port drop-down select Pelabuhan tempatan dan kemudian klik Seterusnya.

Select Create a new port and then from type of port drop-down select Local Port and then click Next

7.Type the printer’s address in Printers port name field in the following format:

IP address or the Computer NamePrinters Name

Sebagai contoh 192.168.1.120HP LaserJet Pro M1136

Type the printer’s address in Printers port name field and click OK

8.Now click OK and then click Next.

9.Follow on-screen instructions to finish the process.

Method 3: Restart Print Spooler Service

1.Tekan Windows Key + R kemudian taip services.msc dan tekan Enter.

tingkap perkhidmatan

2.Cari Perkhidmatan Print Spooler in the list and double-click on it.

3.Pastikan jenis Permulaan ditetapkan kepada automatik and the service is running, then click on Stop and then again click on start in order to restart the service.

Pastikan jenis Permulaan ditetapkan kepada Automatik untuk spooler cetakan

4.Klik Apply diikuti dengan OK.

5.After that, again try to add the printer and see if the you’re able to Fix Windows Cannot Connect to the Printer issue.

Method 4: Delete Incompatible Printer Drivers

1.Press Windows key + R then type Printmanagement.msc dan tekan Enter.

2.From the left pane, click All Drivers.

From the left pane, click All Drivers and then right-click on the printer driver and select Delete

3.Now in the right window pane, right-click on the printer driver and click Delete.

4.If you see more than one printer driver names, repeat the above steps.

5.Again try to add the printer and install its drivers. See if you are able to Fix Windows Cannot Connect to the Printer issue, jika tidak maka teruskan dengan kaedah seterusnya.

Kaedah 5: Pembetulan Pendaftaran

1.First, you need to stop Printer Spooler service (Refer to method 3).

2.Tekan Windows Key + R kemudian taip regedit dan tekan Enter untuk membuka Editor Pendaftaran.

Jalankan arahan regedit

3. Navigasi ke kunci pendaftaran berikut:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionPrintProvidersClient Side Rendering Print Provider

4. Sekarang klik kanan pada Client Side Rendering Print Provider dan pilih Padam.

Right-click on Client Side Rendering Print Provider and select Delete

5.Now again start Printer Spooler service and reboot your PC to save changes.

Disyorkan untuk anda:

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