• Id-dar /
  • twieqi /
Ottubru 23, 2021

Fix Unknown USB Device in Windows 10 (Device Descriptor Request Failed)

You may find that when you connect an external USB drive, it doesn’t work on your computer. Instead, you get an error message: The last USB device you connected to this computer malfunctioned, and Windows does not recognize it. This may be because the device incompatible with your system. The USB Device Descriptor is responsible for storing information related to various USB devices connected to it so that Windows operating system may recognize these USB devices in the future. If the USB is not recognized, then the USB device descriptor is not working properly on Windows 10. The unrecognized device in Device Manager will be labeled as Unknown USB Device (Device Descriptor Request Failed) bil- trijanglu isfar b'marka ta 'esklamazzjoni. The unknown USB device issue may arise due to various reasons. Today, we will help you fix the Unknown USB Device: Device Descriptor Request Failed error in Windows 10 PC.

Waħħal it-Talba tad-Deskrittur tal-Apparat falliet (Apparat USB Mhux magħruf)

It-Talba tad-Deskrittur tal-Apparat Waħħal Falliet

How to Fix Unknown USB Device (Device Descriptor Request Failed) in Windows 10

You may face these common errors due to an Unknown USB Device issue:

  • Device Descriptor Request Failed
  • Port Reset Failed
  • Set Address Failed

There can be several reasons behind this issue, such as:

  • Outdated USB Drivers: If the current drivers in your Windows PC are incompatible or outdated with the system files, then you may face this error.
  • Enabled USB Suspend Settings: If you have enabled the USB Suspend settings in your device, then all the USB devices will be suspended from the computer if they are not in active use.
  • Outdated Windows OS: In some circumstances, it could be that the Windows operating system running on your device is outdated and thus, conflicting with the device drivers.
  • Malfunctioning USB ports: Unclean surroundings might also contribute to the poor performance of your USB drive since the accumulation of dust will not only block the ventilation to the computer but also, cause USB ports to malfunction.
  • BIOS is not updated: This too may cause such problems.

A list of methods to fix Unknown USB Device: Device Descriptor Request Failed error in Windows 10 computers has been compiled and arranged according to user convenience. So, keep reading!

Metodu 1: Issolvi l-problemi Bażiku

Method 1A: Maintain Clean & Ventilated Ambience

Unclean surroundings and dusty USB ports may cause an Unknown USB Device error in your Windows 10 desktop/laptop. Hence, you should implement the following steps:

1. Clean laptop vents & portijiet. Use a compressed air cleaner while being extremely careful not to damage anything.

2. Moreover, ensure enough space for ventilazzjoni xierqa of your desktop/laptop, as shown.

ventillated laptop computer setup. Fix Unknown USB Device Descriptor Request Failed in Windows 10

Method 1B: Resolve Hardware Issues

Sometimes, a glitch in the USB port or power supply might trigger an unknown USB device Windows 10 error. Hence, you should perform the following checks:

1. Jekk il-kwistjoni hija kkawżata mill-provvista tal-enerġija, allura jippruvaw daħħal mill-ġdid l-apparat USB wara li splaggja l-laptop mill-provvista tal-enerġija.

2. Qabbad apparat USB ieħor with the same USB port and check if there is an issue with the port.

3. Ipplaggja l-apparat USB f'a port differenti biex teskludi kwistjonijiet bil-portijiet USB.

usb device ports laptop

Method 1C: Restart Windows PC

In most cases, a simple restart might fix Unknown USB Device (Device Descriptor Request Failed) issue.

1. Skonnettja the USB device.

2. Erġa ibda PC Windows tiegħek.

click on Restart. Fix Unknown USB Device Descriptor Request Failed in Windows 10

3.  Irranġa mill-ġdid the USB device and check if it worked or not.

Metodu 2: Mexxi Windows Troubleshooter

You should try running the in-built Windows troubleshooter to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. You can do so in the two ways explained below.

Option 1: Run Hardware and Devices Troubleshooter

1. Istampa twieqi + R ċwievet simultanjament biex tniedi l Mexxi kaxxa ta 'dialog.

2. Tip msdt.exe -id DeviceDiagnostic u kklikkja fuq OK, kif muri.

type in command msdt.exe id DeviceDiagnostic in Run command box and select OK

3. Here click on the Avvanzata għażla, kif enfasizzat hawn taħt.

ikklikkja fuq l-għażla Avvanzata fil-Hardware and Devices Troubleshooter

4. Iċċekkja l-kaxxa mmarkata Applika t-tiswijiet awtomatikament u kklikkja fuq Li jmiss.

check apply repairs automatically option in hardware and devices troubleshooter and click on Next

5. Once the process is completed, erġa 'ibda l-PC tiegħek and check if USB is being recognized now.

Option 2: Troubleshoot Malfunctioning USB Device

1. Minn Taskbar, ikklikkja bil-lemin fuq USB Device icon.

2. Agħżel il- Open Devices and Printers għażla, kif muri.

right click on USB icon at taskbar and select open devices and printers option

3. Ikklikkja fuq il-lemin fuq Apparat USB (eż Cruzer Blade) u agħżel Soluzzjoni ta 'problemi, kif enfasizzat hawn taħt.

right click on usb device and select troubleshoot option in devices and printers Window. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Windows Troubleshooter will automatically detect problems and fix these as well.

Windows troubleshooter jiskopri problemi

Nota: If the troubleshooter states that it could not identify the issue, then try the other methods discussed in this article.

Ukoll Aqra: Waħħal apparat USB mhux rikonoxxut mill-Windows 10

Metodu 3: Aġġorna Sewwieqa USB

To fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10, you are advised to update USB drivers, as follows:

1. Tip maniġer tat-tagħmir ġol Windows search bar u hit Ikteb iċ-ċavetta biex iniedu.

Ittajpja Device Manager fil-menu tat-tfittxija tal-Windows 10.

2. Mur fil- Kontrolluri tas-Serial Bus Universali section and expand it with a double-click.

Double click on Universal Serial Bus Controllers in the Device Manager window

3. Issa, ikklikkja fuq il-lemin USB sewwieq (eż Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) u agħżel Aġġorna s-sewwieq.

right click on usb driver and select update driver. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Sussegwentement, ikklikkja fuq Fittex awtomatikament għal sewwieqa. 

click on select Search automatically for drivers.

5A. Your driver will aġġornament itself to the latest version.

5B. If your driver is already up-to-date, then you will get the message: The best drivers for your device are already installed.

If you driver is already up-to-date, then you will see the following screen. Fix Unknown USB Device Descriptor Request Failed in Windows 10

6. Ikklikkja fuq Agħlaq to exit the window and Restart il-kompjuter.

7. Irrepeti the same for all USB drivers.

Method 4: Roll Back USB Drivers

If the USB device had been working correctly, but began to malfunction after an update, then rolling back the USB Drivers might help. Follow the given instructions below to do so:

1. Innaviga għal Device Manager > Universal Serial Bus controllers kif spjegat fi Metodu 3.

2. Ikklikkja fuq il-lemin fuq Sewwieq USB (eż Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) u agħżel Properties, kif muri hawn taħt.

right click on usb driver and select properties

3. Ġol USB Device Properties tieqa, aqleb għal Sewwieq tab u agħżel Roll Back Driver.

Nota: If the option to Roll Back Driver is greyed out in your system, it indicates that your system does not have any updates installed for the driver. In this case, try alternative methods discussed in this article.

roll back driver. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Agħżel Għaliex qed tirrombla lura? from the given list and click on Iva biex tikkonferma.

select reason to roll back drivers and click Yes

5. After the process is finished, click on OK biex tapplika din il-bidla.

6. Finally, confirm the prompt and erġa ibda is-sistema tiegħek biex tagħmel ir-rollback effettiv.

Ukoll Aqra: Fix Universal Serial Bus (USB) Controller Driver Issue

Method 5: Reinstall USB Drivers

If the above methods to update or roll back drivers do not work, then you can try to reinstall your USB driver. Here’s how to fix Unknown USB Device (Device Descriptor Request Failed) issue:

1. Mur għal Device Manager> Kontrolluri tas-Serial Bus Universali, using the steps mentioned in Metodu 3.

2. Ikklikkja fuq il-lemin fuq Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft) u agħżel Uninstall device, kif muri.

right click on usb driver and select Uninstall device. Fix Unknown USB Device Descriptor Request Failed in Windows 10

3. Issa, ikklikkja fuq Uninstall u erġa ibda l-PC tiegħek.

click on uninstall button to confirm uninstalling the driver

4. Now, download the latest USB driver from manufacturer website like Intel.

download intel USB driver. Fix Unknown USB Device Descriptor Request Failed in Windows 10

5. Once downloaded, install the latest USB driver. Then, connect your USB device and check if the said error is rectified.

Method 6: Disallow PC to Turn Off USB Device

The USB power-saving feature allows the hub driver to suspend any individual USB port without affecting the function of other ports, in order to save power. This feature, however useful, may still cause Unknown USB Device issue when your Windows 10 PC is idle. Hence, disable the automatic USB suspend feature using the given steps:

1. Mur lejn il-paġna Apparat Manager kif muri f ' Metodu 3.

2. Hawnhekk, ikklikkja darbtejn fuq Apparat tal-Interfaċċa tal-Bniedem biex tespandiha.

double click on the Human Interface Devices.

3. Ikklikkja bil-lemin fuq il- Apparat ta 'Input USB u agħżel Proprjetajiet.

Right click on USB input device and select the Properties. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Hawnhekk, aqleb għall- Ġestjoni tal-qawwa tab and uncheck the box titled Ħalli l-kompjuter jitfi dan l-apparat biex jiffranka l-enerġija.

switch to the Power Management tab and uncheck the box Allow the computer to turn off this device to save power

5. Fl-aħħarnett, ikklikkja fuq OK u, erġa ibda is-sistema tiegħek.

Ukoll Aqra: Waħħal l-USB Iżomm Skonnettjar u Tqabbad mill-ġdid

Method 7: Disable USB Selective Suspend Feature

The selective suspend feature too, helps you to conserve power while disconnecting USB sticks and other peripherals. You can easily disable the USB Selective Suspend feature via Power Options, as explained below:

1. Tip Kontroll Panel ġol Windows search bar u kklikkja miftuħa.

Ittajpja Control Panel fil-bar tat-tiftix u kklikkja Iftaħ.

2. Agħżel Ara minn > Ikoni kbar, u mbagħad ikklikkja Għażliet tal-Enerġija, kif muri.

go to the Power Options and click on it

3. Hawnhekk, ikklikkja fuq Settings tal-pjan ta 'bidla in your currently selected plan section.

agħżel is-Settings tal-Pjan Bidla.

4. Ġol Editja Settings tal-Pjan tieqa, agħżel Ibdel is-settings avvanzati tal-qawwa għażla.

In the Edit Plan Settings window, click on Change advanced power settings

5. Issa, ikklikkja darbtejn Issettjar tal-USB biex tespandiha.

ikklikkja darbtejn fuq l-għażla tas-settings tal-usb fit-tieqa Ibdel is-settings tal-enerġija avvanzati

6. Għal darb'oħra, ikklikkja darbtejn L-issettjar tas-sospensjoni selettiva tal-USB biex tespandiha.

double click on usb selective supend settings in usb settings in Change advanced power settings window

7. Hawnhekk, ikklikkja fuq Fuq il-batterija u ibdel is-setting għal B'diżabilità from the drop-down list, as illustrated.

agħżel fuq is-settings tal-batterija għal diżattivati ​​f'settings ta' supend selettiv tal-usb f'settings tal-usb fit-tieqa Ibdel is-settings avvanzati tal-enerġija

8. Issa, ikklikkja fuq Imdaħħal u ibdel is-setting għal B'diżabilità hawn ukoll.

click Apply then, OK to save changes after disabling usb selective supend settings in usb settings in Change advanced power settings window

9. Fl-aħħarnett, ikklikkja fuq Applika > OK to save these changes. Restart your PC and check if the issue is solved now.

Metodu 8: Itfi l-Istartjar Mgħaġġel

Turning off the fast startup option is recommended to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. Just, follow the given steps:

1. Mur fil- Control Panel > Għażliet tal-Enerġija kif muri fi Metodu 7.

2. Hawnhekk, ikklikkja fuq Agħżel x'tagħmel il-buttuni tal-enerġija option in the left bar.

In the Power Options window, select the Choose what the power button does option, as highlighted below. Fix Unknown USB Device Descriptor Request Failed in Windows 10

3. Issa, agħżel il- Ibdel l-issettjar li bħalissa mhumiex disponibbli għażla.

Ikklikkja fuq Ibdel is-settings li bħalissa mhumiex disponibbli

4. Next, uncheck the box Ixgħel l-istartjar mgħaġġel (rakkomandat) u mbagħad ikklikkja fuq Jiffrankaw bidliet kif muri hawn taħt.

uncheck the box Turn on fast startup and then click on Save changes as shown below. Fix Unknown USB Device Descriptor Request Failed in Windows 10

5. Fl-aħħarnett, erġa ibda PC Windows tiegħek.

Ukoll Aqra: Fix USB Device not Recognized Error Code 43

Metodu 9: Aġġorna l-Windows

Always ensure that you use your system in its updated version. Otherwise, it will cause the said problem.

1. Tip Iċċekkja għal aġġornamenti ġol Windows search bar u kklikkja miftuħa.

Ittajpja Iċċekkja għal aġġornamenti fil-bar tat-tiftix u kklikkja Iftaħ. Waħħal It-Talba tad-Deskrittur tal-Apparat USB Mhux Magħruf Falliet fil-Windows 10

2. Issa, ikklikkja fuq il- Iċċekkja għal Aġġornamenti buttuna.

select Check for Updates from the right panel.

3A. Follow the struzzjonijiet fuq l-iskrin biex tniżżel u tinstalla l-aħħar aġġornament disponibbli.

Follow the on screen instructions to download and install the latest update available. Fix Unknown USB Device Descriptor Request Failed in Windows 10

3B. Jekk is-sistema tiegħek hija diġà aġġornata, allura se turi Int aġġornat messaġġ.

Aġġorna t-twieqi int aġġornat il-messaġġ

4. Erġa ibda your system and check if the issue is resolved now.

Metodu 10: Aġġorna l-BIOS

If the above method could not fix Unknown USB Device issue in your Windows 10 desktop/laptop, then you can try updating system BIOS. Read our elaborate tutorial to understand What is BIOS, How to check the current BIOS version, and How to update System BIOS here.

Tip Pro: Use the given links to Download Latest BIOS Version for Lenovo, Dell & HP laptops.

Rakkomandata:

We hope that you could learn kif fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10 problem. Let us know which method helped you the best. Also, if you have any queries or suggestions, then feel free to drop them in the comments section.