23 oktober 2021

in ruiten by beheerder

Fix Unknown USB Device in Windows 10 (Device Descriptor Request Failed)

You may find that when you connect an external USB drive, it doesn’t work on your computer. Instead, you get an error message: The last USB device you connected to this computer malfunctioned, and Windows does not recognize it. This may be because the device incompatible with your system. The USB-apparaatbeschrijving is responsible for storing information related to various USB devices connected to it so that Windows operating system may recognize these USB devices in the future. If the USB is not recognized, then the USB device descriptor is not working properly on Windows 10. The unrecognized device in Device Manager will be labeled as Onbekend USB-apparaat (verzoek apparaatdescriptor mislukt) met een gele driehoek met een uitroepteken. The unknown USB device issue may arise due to various reasons. Today, we will help you fix the Unknown USB Device: Device Descriptor Request Failed error in Windows 10 PC.

Verzoek om apparaatbeschrijving repareren mislukt (onbekend USB-apparaat)

How to Fix Unknown USB Device (Device Descriptor Request Failed) in Windows 10

You may face these common errors due to an Unknown USB Device issue:

Verzoek om apparaatbeschrijving is mislukt
Port Reset Failed
Set Address Failed

There can be several reasons behind this issue, such as:

Outdated USB Drivers: If the current drivers in your Windows PC are incompatible or outdated with the system files, then you may face this error.
Enabled USB Suspend Settings: If you have enabled the USB Suspend settings in your device, then all the USB devices will be suspended from the computer if they are not in active use.
Outdated Windows OS: In some circumstances, it could be that the Windows operating system running on your device is outdated and thus, conflicting with the device drivers.
Malfunctioning USB ports: Unclean surroundings might also contribute to the poor performance of your USB drive since the accumulation of dust will not only block the ventilation to the computer but also, cause USB ports to malfunction.
BIOS is niet bijgewerkt: This too may cause such problems.

A list of methods to fix Unknown USB Device: Device Descriptor Request Failed error in Windows 10 computers has been compiled and arranged according to user convenience. So, keep reading!

Methode 1: Basisprobleemoplossing

Method 1A: Maintain Clean & Ventilated Ambience

Unclean surroundings and dusty USB ports may cause an Unknown USB Device error in your Windows 10 desktop/laptop. Hence, you should implement the following steps:

1. Clean laptop vents & poorten. Use a compressed air cleaner while being extremely careful not to damage anything.

2. Moreover, ensure enough space for goede ventilatie of your desktop/laptop, as shown.

ventillated laptop computer setup. Fix Unknown USB Device Descriptor Request Failed in Windows 10

Method 1B: Resolve Hardware Issues

Sometimes, a glitch in the USB port or power supply might trigger an unknown USB device Windows 10 error. Hence, you should perform the following checks:

1. Als het probleem wordt veroorzaakt door de stroomvoorziening, dan proberen het USB-apparaat opnieuw plaatsen nadat u de laptop hebt losgekoppeld uit de voeding.

2. Sluit een ander USB-apparaat aan with the same USB port and check if there is an issue with the port.

3. Sluit het USB-apparaat aan op een andere haven om problemen met de USB-poorten uit te sluiten.

usb device ports laptop

Method 1C: Restart Windows PC

In most cases, a simple restart might fix Unknown USB Device (Device Descriptor Request Failed) issue.

1. Koppel het USB-apparaat.

2. Herstart uw Windows-pc.

click on Restart. Fix Unknown USB Device Descriptor Request Failed in Windows 10

3. sluit the USB device and check if it worked or not.

Methode 2: Windows-probleemoplosser uitvoeren

You should try running the in-built Windows troubleshooter to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. You can do so in the two ways explained below.

Option 1: Run Hardware and Devices Troubleshooter

1. druk op Dakramen en raamkozijnen + R toetsen tegelijkertijd te lanceren lopen dialoog venster.

2. Type msdt.exe -id DeviceDiagnostic en klik op OK, zoals getoond.

type in command msdt.exe id DeviceDiagnostic in Run command box and select OK

3. Here click on the Geavanceerd optie, zoals hieronder aangegeven.

klik op de optie Geavanceerd in de probleemoplosser voor hardware en apparaten

4. Vink het gemarkeerde vakje aan Voer automatisch reparaties uit en klik op Volgende.

check apply repairs automatically option in hardware and devices troubleshooter and click on Next

5. Once the process is completed, herstart je pc and check if USB is being recognized now.

Option 2: Troubleshoot Malfunctioning USB Device

1. Van de Taakbalk, klik met de rechtermuisknop op het USB Device icon.

2. Selecteer de Open Devices and Printers optie, zoals weergegeven.

3. Klik met de rechtermuisknop USB Device (bv Cruzer mes) en selecteer Problemen, zoals hieronder benadrukt.

right click on usb device and select troubleshoot option in devices and printers Window. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Windows Troubleshooter will automatically detect problems and fix these as well.

Windows-probleemoplosser die problemen detecteert

Opmerking: If the troubleshooter states that it could not identify the issue, then try the other methods discussed in this article.

Lees ook: Fix USB device not recognized by Windows 10

Methode 3: USB-stuurprogramma's bijwerken

To fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10, you are advised to update USB drivers, as follows:

1. Type apparaatbeheer in de Windows zoekbalk en druk op Enter toets om het te lanceren.

2. Naar de Universal Serial Bus-controllers section and expand it with a double-click.

Double click on Universal Serial Bus Controllers in the Device Manager window

3. Klik nu met de rechtermuisknop op USB bestuurder (bv Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) en selecteer Stuurprogramma bijwerken.

right click on usb driver and select update driver. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Klik vervolgens op Zoek automatisch naar stuurprogramma's.

5A. Your driver will -update itself to the latest version.

5B. If your driver is already up-to-date, then you will get the message: De beste stuurprogramma's voor uw apparaat zijn al geïnstalleerd.

6. Klik op Sluiten to exit the window and Rworden de computer.

7. herhaling the same for all USB drivers.

Method 4: Roll Back USB Drivers

If the USB device had been working correctly, but began to malfunction after an update, then rolling back the USB Drivers might help. Follow the given instructions below to do so:

1. Navigeren naar Device Manager > Universal Serial Bus controllers zoals uitgelegd in Methode 3.

2. Klik met de rechtermuisknop USB-stuurprogramma (bv Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) en selecteer Properties, zoals hieronder afgebeeld.

right click on usb driver and select properties

3. In de USB Device Properties venster, schakel over naar de bestuurder Tab en selecteer Rollback-stuurprogramma.

Note: If the option to Roll Back Driver is greyed out in your system, it indicates that your system does not have any updates installed for the driver. In this case, try alternative methods discussed in this article.

roll back driver. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. kiezen Waarom rol je terug? from the given list and click on Ja bevestigen.

select reason to roll back drivers and click Yes

5. After the process is finished, click on OK deze wijziging toe te passen.

6. Finally, confirm the prompt and restart uw systeem om het terugdraaien effectief te maken.

Lees ook: Fix Universal Serial Bus (USB) Controller Driver Issue

Methode 5: Installeer USB-stuurprogramma's opnieuw

If the above methods to update or roll back drivers do not work, then you can try to reinstall your USB driver. Here’s how to fix Unknown USB Device (Device Descriptor Request Failed) issue:

1. Ga naar Apparaatbeheer> Universal Serial Bus-controllers, using the steps mentioned in Methode 3.

2. Klik met de rechtermuisknop Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft) en selecteer Apparaat verwijderen, zoals getoond.

right click on usb driver and select Uninstall device. Fix Unknown USB Device Descriptor Request Failed in Windows 10

3. Klik nu op Installatie ongedaan maken en herstart je pc.

4. Now, download the latest USB driver from manufacturer website like Intel.

download intel USB driver. Fix Unknown USB Device Descriptor Request Failed in Windows 10

5. Once downloaded, install the latest USB driver. Then, connect your USB device and check if the said error is rectified.

Method 6: Disallow PC to Turn Off USB Device

The USB power-saving feature allows the hub driver to suspend any individual USB port without affecting the function of other ports, in order to save power. This feature, however useful, may still cause Unknown USB Device issue when your Windows 10 PC is idle. Hence, disable the automatic USB suspend feature using the given steps:

1. Navigeer naar de Device Manager zoals getoond in Methode 3.

2. Here, double-click on Human Interface Devices om het uit te breiden.

double click on the Human Interface Devices.

3. Klik met de rechtermuisknop op de USB Input Device en selecteer Eigenschappen.

Right click on USB input device and select the Properties. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Schakel hier over naar de Power management tab and uncheck the box titled Laat de computer dit apparaat uitschakelen om energie te besparen.

5. Klik ten slotte op OK en restart jouw systeem.

Lees ook: Fix USB blijft de verbinding verbreken en opnieuw verbinden

Method 7: Disable USB Selective Suspend Feature

The selective suspend feature too, helps you to conserve power while disconnecting USB sticks and other peripherals. You can easily disable the USB Selective Suspend feature via Power Options, as explained below:

1. Type Controle Paneel in de Windows zoekbalk en klik op Openen.

2. kiezen Bekijk via > Grote pictogrammenEn klik op Energiebeheer, zoals getoond.

go to the Power Options and click on it

3. Klik hier op Schema-instellingen wijzigen in your currently selected plan section.

selecteer de Planinstellingen wijzigen.

4. In de Abonnementsinstellingen bewerken venster, selecteer Op Geavanceerde energie-instellingen optie.

In the Edit Plan Settings window, click on Change advanced power settings

5. Dubbelklik nu USB-instellingen om het uit te breiden.

dubbelklik op de optie USB-instellingen in het venster Geavanceerde energie-instellingen wijzigen

6. Dubbelklik nogmaals Instelling voor selectieve USB-onderbreking om het uit te breiden.

double click on usb selective supend settings in usb settings in Change advanced power settings window

7. Klik hier op Op accu en verander de instelling naar invalide from the drop-down list, as illustrated.

selecteer de batterij-instellingen om uit te schakelen in usb selectieve onderbrekingsinstellingen in usb-instellingen in het venster Geavanceerde energie-instellingen wijzigen

8. Klik nu op Plugged in en verander de instelling naar invalide hier ook.

click Apply then, OK to save changes after disabling usb selective supend settings in usb settings in Change advanced power settings window

9. Klik ten slotte op Solliciteer > OK to save these changes. Restart your PC and check if the issue is solved now.

Methode 8: Schakel snel opstarten uit

Turning off the fast startup option is recommended to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. Just, follow the given steps:

1. Naar de Configuratiescherm> Energiebeheer zoals geïllustreerd in Methode 7.

2. Klik hier op Kies wat de kracht knoppen doen optie in de linkerbalk.

3. Selecteer nu de Dat heeft Currently unavailable Instellingen wijzigen optie.

Klik op Instellingen wijzigen die momenteel niet beschikbaar zijn

4. Next, uncheck the box Schakel snel opstarten (aanbevolen) en klik vervolgens op Wijzigingen opslaan zoals hieronder aangegeven.

uncheck the box Turn on fast startup and then click on Save changes as shown below. Fix Unknown USB Device Descriptor Request Failed in Windows 10

5. Ten slotte restart uw Windows-pc.

Lees ook: Fix USB Device not Recognized Error Code 43

Methode 9: Windows bijwerken

Always ensure that you use your system in its updated version. Otherwise, it will cause the said problem.

1. Type Controleren op updates in de Windows zoekbalk en klik op Openen.

2. Klik nu op de Controleren op updates knop.

select Check for Updates from the right panel.

3A. Volg de instructies op het scherm om de nieuwste beschikbare update te downloaden en te installeren.

Follow the on screen instructions to download and install the latest update available. Fix Unknown USB Device Descriptor Request Failed in Windows 10

3B. Als uw systeem al up-to-date is, wordt dit weergegeven Je bent op de hoogte bericht.

Windows Update Je bent op de hoogte van het bericht

4. Herstart your system and check if the issue is resolved now.

Methode 10: BIOS bijwerken

If the above method could not fix Unknown USB Device issue in your Windows 10 desktop/laptop, then you can try updating system BIOS. Read our elaborate tutorial to understand What is BIOS, How to check the current BIOS version, and How to update System BIOS here.

Pro Tip: Use the given links to Download Latest BIOS Version for Lenovo, Dell & HP laptops.

Aanbevolen:

We hope that you could learn hoe te fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10 problem. Let us know which method helped you the best. Also, if you have any queries or suggestions, then feel free to drop them in the comments section.