15 Augustus 2022

Why is Firefox Down? – TechCult

After Google Chrome, Safari, and Edge, one browser which is oddly popular enough is Mozilla Firefox. It is known for its open-source platform and security. Users that are concerned about their data and browsing activities use Firefox. In exchange for providing free service, Google Chrome and most of the other browsers collect a considerable amount of data for advertisements. However, in the case of Firefox, it collects some data to improve the browsing experience, which is optional and can be turned off but nothing in our world is perfect or error-free. It’s annoying when you can’t load a site on Firefox. If you are also dealing with the same problem and questioning why is Firefox down, you are at the right place. We bring you the perfect guide that will help you fix Mozilla Firefox problem loading page and error code SSL error weak server ephemeral dh key issues.

Why is Firefox Down

Why is Firefox Down? And, How to Fix Mozilla Firefox Problem Loading Page

Below listed are the reasons which lead to the following issue:

  • Browser cache
  • Netwerkconnectiviteit
  • Conflicting add-ons or extensions

We have listed all the possible troubleshooting methods to fix the issue below.

Methode 1: Start de pc opnieuw op

This method is well known and practised by all. If we encounter a difficulty, we immediately restart the application or the system. So, restart your machine and see if the Mozilla Firefox problem loading page has been fixed. If not, let’s try another method.

select Restart option from the drop down menu and hit Enter key. How to Fix Mozilla Firefox Problem Loading Page

Methode 2: Firefox bijwerken

It is recommended that you always keep the automatic update option enabled so that if there is a security mistake or bugs, the developers can quickly fix it and release a new update. To enable the automatic update feature, do the following:

1. Open Firefox, then click on the Hamburger icoon or drie lijnen in de rechterbovenhoek.

2. Ga vervolgens naar Instellingen.

klik op de optie Instellingen

3. In the General tab, scroll down and go to the Firefox-updates pagina.

4. Klik vervolgens op Herstart om Firefox bij te werken en zet de Updates automatisch installeren optie door erop te klikken.

click on restart to update firefox and also turin on automatically install updates option by clicking on it. How to Fix Mozilla Firefox Problem Loading Page

Lees ook: Fix Geen geluid in Firefox op Windows 10

Methode 3: Firefox vernieuwen

Like we refresh the webpage when we face any difficulty browsing it, or when the site freezes. Similarly, there is a refresh option too for the whole Firefox browser. The refresh option will reset all the Firefox settings back to their default state and can fix Mozilla Firefox problem loading page error.

Note: This method won’t affect your browsing history, bookmarks, cookies, or saved passwords. Themes and extensions, along with any customizations, will be erased. Before the refresh process, Firefox will gather all your old data and place it in a folder titled Old Firefox Data.

1. Open Firefox, then click on the Hamburger icoon or drie lijnen in de rechterbovenhoek.

2. Klik op Help.

Klik op de knop Applicatiemenu openen en klik op de optie Help in de weergegeven lijst

3. Klik vervolgens op Troubleshoot Mode.

Click on the Troubleshoot Mode… in the Firefox help window. How to Fix Mozilla Firefox Problem Loading Page

4. Klik nu op Herstart.

klik op herstarten

5. Klik vervolgens op Vernieuw Firefox zoals getoond.

Klik op de knop Firefox vernieuwen in het bevestigingsvenster Firefox openen in probleemoplossingsmodus

6. In the prompt that appears click on Vernieuw Firefox nog een keer.

click on refresh firefox again. Why is Firefox down

7. Klik ten slotte op het Finish knop op de Importeren voltooid venster om Firefox volledig te vernieuwen.

Click on the Finish button on the Import Complete window

Lees ook: Fix Firefox is al actief

Method 4: Restart Firefox in Troubleshoot Mode

The troubleshooting mode has limited functionality and disables extensions, themes, and hardware acceleration, including a few other settings. If you see the error message error code SSL error weak server ephemeral DH key in troubleshooting mode, then the cause of the problem lies among one of the disabled items. To activate troubleshoot mode, follow these steps:

1. Open Firefox and click on the Hamburger icon of pictogram met drie lijnen in de rechterbovenhoek.

2. Klik op Help.

Klik op de knop Applicatiemenu openen en klik op de optie Help in de weergegeven lijst

3. Klik vervolgens op Troubleshoot Mode.

Click on the Troubleshoot Mode… in the Firefox help window. How to Fix Mozilla Firefox Problem Loading Page

4. Klik op Herstart.

klik op herstarten

5. Klik vervolgens op Openen.

click on open. Why is Firefox down

Check if the error is occurring in the troubleshoot mode. If the error is not resolved move ahead to the next method. If the error is solved, it means that the error lies either in a theme, extension, or hardware acceleration. Follow the instructions listed below to disable theme, extension, and hardware acceleration.

6. Close the browser normally and launch the browser again.

7. Switch to the default theme by pressing Ctrl + Shift + A keys together, go to the Thema's sectie, selecteer Systeem themaen klik op Enable .

enable system theme in firefox themes menu. How to Fix Mozilla Firefox Problem Loading Page

8. Schakel over naar de uitbreidingen section on the same page and 'disable' all the extensions by toggling off the highlighted switch.

on the same page go to extensions section and disable any doubtful extension

9. Lastly, go to Instellingen en haal het vinkje weg Gebruik aanbevolen prestatie-instellingen, then also uncheck the gebruik hardware versnelling indien mogelijk optie.

uncheck the option of use recommeded performance settings and use hardware acceleration when available. How to Fix Mozilla Firefox Problem Loading Page

Method 5: Remove Browser & Cache

Cache and cookies are small bits of information stored on your device, which makes browsing easier by storing your preferences for faster data delivery and loading the website quickly. Clearing the cookies and cache could also help resolve the Mozilla Firefox loading page error. Follow these steps:

1. Open Firefox and click on the Hamburger icoon or drie lijnen in de rechterbovenhoek.

2. Klik vervolgens op Instellingen.

klik op de optie Instellingen

3. Ga naar Privacy & Beveiliging Tab.

4. Scroll down to Cookies and Site Data and click on Verwijder gegevens.

klik op de knop Gegevens wissen in het gedeelte Cookies en sitegegevens

5. Click on the checkbox of both Cookies en sitegegevens en Webinhoud in cache en klik op Clear.

check the options of cookies and cached web content and click on clear

6. Klik ten slotte op Het is nu duidelijk bevestigen.

click on clear now to delete the cookies and cache

Lees ook: Fout bij server niet gevonden in Firefox repareren

Method 6: Set Insecure Fallback Host Substitute

Using this method, we will navigate to Firefox’s hidden menu and set the security.tls.insecure fallback host to the specific site that cannot be loaded, while also displaying the error message of error code ssl error weak server ephemeral dh key.

Note: Methods No. 7 & 8 could be risky and usually not recommended by Firefox. This may downgrade your security/encryption level. Kindly set it to default after your work is done.

1. Open Firefox, type about: config in the address bar, and hit the Enter sleutel.

type about config into the firefox address bar. Why is Firefox down

2. Klik op het Accepteer het risico en ga verder knop.

click on accept the risk and continue. How to Fix Mozilla Firefox Problem Loading Page

3. Kopieer en plak het volgende tekst in the search box and click on the Potlood icoon.

security.tls.insecure_fallback_host

type security.tls.insecure fallback host in firefox address bar

4. Then, paste the website link in the dialogue box in which you are facing the error, for example, Buzzfeed en klik op de right-tick icon.

enter the website link into the dialog box and click on right tick icon. How to Fix Mozilla Firefox Problem Loading Page

5. Ten slotte start uw browser opnieuw.

Lees ook: Herstel uw verbinding is niet veilig Fout in Firefox

Method 7: Change SSL3 Settings

Follow the given steps to change SSL3 settings.

1. Open Mozilla Firefox, type about: config in de adresbalk en druk op de Enter sleutel.

type about config into the firefox address bar. Why is Firefox down

2. Klik op het Accepteer het risico en ga verder knop.

click on accept the risk and continue. How to Fix Mozilla Firefox Problem Loading Page

3. Kopieer en plak het volgende tekst in the search box and click on the Toggle icon to change the value from trouw aan vals.

 beveiliging.ssl3.dhe_rsa_aes_128_sha

paste security.ssl3.dhe rsa aes 128 sha in the search dialog box and click on toggle icon to change the value to false

4. Then paste the following tekst into the search box and similarly change it to vals if set to true by clicking on the Toggle icon.

beveiliging.ssl3.dhe_rsa_aes_256_sha

paste security.ssl3.dhe rsa aes 256 sha in the search dialog box and click on toggle icon to change the value to false

5. Ten slotte herstart de browser.

Methode 8: Installeer Firefox opnieuw

If you are still facing the error message of error code SSL error weak server ephemeral dh key, then try reinstalling Firefox with fresh settings.

1. druk de Windows-toetstype bedieningspaneel en klik op Openen.

open Control Panel. How to Fix Mozilla Firefox Problem Loading Page

2. set Bekijk op > Categorieen klik vervolgens op de Een programma verwijderen optie in het Programma's pagina.

click on the option Uninstall a program in the Programs category. How to Fix Mozilla Firefox Problem Loading Page

3. Selecteer de Mozilla Firefox (x64 nl-VS) in de lijst, klik op de Installatie ongedaan maken knop bovenaan de balk en klik op de Ja knop in het UAC-venster.

Select the Mozilla Firefox and click on the Uninstall button

4. Klik vervolgens op de Volgende knop in de Mozilla Firefox verwijderen wizard.

Click on the Next button in the Mozilla Firefox Uninstall window. How to Fix Mozilla Firefox Problem Loading Page

5. Klik vervolgens op de Installatie ongedaan maken knop in het volgende venster.

Click on the Uninstall button on the next window. Why is Firefox down

6. Klik op het Finish in het laatste venster om de Firefox-app volledig te verwijderen.

Click on the Finish button on the last window. How to Fix Mozilla Firefox Problem Loading Page

7. druk de Windows+E toetsen samen om de bestandsverkenner te openen en naar het Deze pc > Lokale schijf (C:) > Programmabestanden > Mozilla Firefox map.

ga naar mozilla firefox maplocatiepad

8. Klik met de rechtermuisknop op de Mozilla Firefox map en klik op de Verwijder optie in de lijst om de bestanden te verwijderen.

click on the Delete option. Why is Firefox down

9. Nu, start de pc opnieuw op.

10. Druk vervolgens op de Windows-toetstype Google Chrome en klik op Openen.

Opmerking: U kunt elke webbrowser gebruiken om de Firefox-browser op uw pc te downloaden.

open Google Chrome. How to Fix Mozilla Firefox Problem Loading Page

11. Open de officiële website van de Mozilla Firefox-browser in Google Chrome en klik op de Download Firefox knop op het raam.

click on the Download Firefox button on the window. How to Fix Mozilla Firefox Problem Loading Page

12. Dubbelklik op het gedownloade uitvoerbare bestand Firefox Installer.exe om het installatiebestand uit te voeren.

run the installation file. Why is Firefox down

13. Wacht tot het installatieproces is voltooid.

Wacht tot het installatieproces is voltooid in het Firefox Installer-venster

14. Lanceer de Firefox Webbrowser-app op uw pc.

open Firefox. How to Fix Mozilla Firefox Problem Loading Page

Aanbevolen:

We hope that this guide was helpful and that you were able to fix Mozilla Firefox problem loading page error & were able to figure out methods regarding why is Firefox down. Laat ons weten welke methode voor u het beste werkte. Als u vragen of suggesties heeft, kunt u deze in het opmerkingenveld hieronder achterlaten.