12 september 2017

Windows Cannot Connect to the Printer [SOLVED]

Fix Windows Cannot Connect to the Printer: If you are connected to a local network which shares a printer, it may be possible you may receive the error message “Windows cannot connect to the printer. Operation failed with error 0x000000XX” while trying to add the shared printer to your computer using Add Printer feature. This issue occurs because, after the printer is installed, Windows 10 or Windows 7 incorrectly looks for the Mscms.dll file in a subfolder different than the windowssystem32 subfolder.

Fix Windows Cannot Connect to the Printer

Now there is alreadya Microsoft hotfix for this issue but it doesn’t seem to work for many users. So without wasting any time let’s see how to actually Fix Windows Cannot Connect to the Printer on Windows 10 with the below-listed troubleshooting guide.

Opmerking: Je zou het kunnen proberen Microsoft hotfix first, just in case if this work for you then you will save a lot of time.

Windows Cannot Connect to the Printer [SOLVED]

Zorg ervoor dat u een herstelpunt maakt voor het geval er iets misgaat.

Method 1: Copy the mscms.dll

1. Navigeer naar de volgende map: C: Windows-systeem32

2.Find the mscms.dll in the above directory and right-click then select copy.

Right-click on mscms.dll and select Copy

3.Now paste the above file in the following location according to your PC architecture:

C:windowssystem32spooldriversx643 (For 64-bit)
C:windowssystem32spooldriversw32x863 (For 32-bit)

4.Reboot your PC to save changes and again try to connect to the remote printer again.

This should help you Fix Windows Cannot Connect to the Printer issue,  zo niet, ga dan verder.

Method 2: Create A New Local Port

1.Druk op Windows-toets + X en selecteer vervolgens: Control Panel.

bedieningspaneel

2. Klik nu Hardware en geluiden klik dan op Apparaten en printers.

Klik op Apparaten en printers onder Hardware en geluiden

3.Click Voeg een printer toe vanuit het bovenste menu.

Add a printer from devices and printers

4.If you don’t see you printer listed click the link which says “The printer that I want isn’t listed."

Click on The printer that I want isn't listed at the bottom

5.From the next screen select “Voeg een lokale printer of netwerkprinter toe met handmatige instellingen” en klik op Volgende.

Check mark Add a local printer or network printer with manual settings and click Next

6.Select Maak een nieuwe poort and then from type of port drop-down select Lokale haven en klik vervolgens op Volgende.

Select Create a new port and then from type of port drop-down select Local Port and then click Next

7.Type the printer’s address in Printers port name field in the following format:

IP address or the Computer NamePrinters Name

Bij voorbeeld 192.168.1.120HP LaserJet Pro M1136

Type the printer’s address in Printers port name field and click OK

8.Now click OK and then click Next.

9.Follow on-screen instructions to finish the process.

Method 3: Restart Print Spooler Service

1.Druk op Windows-toets + R en typ vervolgens services.msc en druk op Enter.

windows-service

2.Zoeken Print Spooler-service in the list and double-click on it.

3. Zorg ervoor dat het opstarttype is ingesteld op Automatisch and the service is running, then click on Stop and then again click on start in order to restart the service.

Zorg ervoor dat het opstarttype is ingesteld op Automatisch voor de afdrukspooler

4.Klik op Toepassen gevolgd door OK.

5.After that, again try to add the printer and see if the you’re able to Fix Windows Cannot Connect to the Printer issue.

Method 4: Delete Incompatible Printer Drivers

1.Press Windows key + R then type Printmanagement.msc en druk op Enter.

2.From the left pane, click All Drivers.

From the left pane, click All Drivers and then right-click on the printer driver and select Delete

3.Now in the right window pane, right-click on the printer driver and click Delete.

4.If you see more than one printer driver names, repeat the above steps.

5.Again try to add the printer and install its drivers. See if you are able to Fix Windows Cannot Connect to the Printer issue, zo niet, ga dan verder met de volgende methode.

Methode 5: registercorrectie

1.First, you need to stop Printer Spooler service (Refer to method 3).

2.Druk op Windows-toets + R en typ vervolgens regedit en druk op Enter om de Register-editor te openen.

Voer de opdracht regedit uit

3.Navigeer naar de volgende registersleutel:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionPrintProvidersClient Side Rendering Print Provider

4. Klik nu met de rechtermuisknop op Client Side Rendering Print Provider en selecteer Verwijderen.

Right-click on Client Side Rendering Print Provider and select Delete

5.Now again start Printer Spooler service and reboot your PC to save changes.

Aanbevolen voor jou:

Dat heb je met succes Fix Windows Cannot Connect to the Printer issue maar als je nog vragen hebt over dit artikel, stel ze dan gerust in het commentaargedeelte.