Oktober 23, 2021

in vinduer by admin

Fix Unknown USB Device in Windows 10 (Device Descriptor Request Failed)

You may find that when you connect an external USB drive, it doesn’t work on your computer. Instead, you get an error message: The last USB device you connected to this computer malfunctioned, and Windows does not recognize it. This may be because the device incompatible with your system. The USB Device Descriptor is responsible for storing information related to various USB devices connected to it so that Windows operating system may recognize these USB devices in the future. If the USB is not recognized, then the USB device descriptor is not working properly on Windows 10. The unrecognized device in Device Manager will be labeled as Ukjent USB-enhet (Enhetsbeskrivelsesforespørsel mislyktes) med en gul trekant med utropstegn. The unknown USB device issue may arise due to various reasons. Today, we will help you fix the Unknown USB Device: Device Descriptor Request Failed error in Windows 10 PC.

Korriger forespørsel om enhetsbeskrivelse mislyktes (ukjent USB-enhet)

How to Fix Unknown USB Device (Device Descriptor Request Failed) in Windows 10

You may face these common errors due to an Unknown USB Device issue:

Device Descriptor Request Failed
Port Reset Failed
Set Address Failed

There can be several reasons behind this issue, such as:

Outdated USB Drivers: If the current drivers in your Windows PC are incompatible or outdated with the system files, then you may face this error.
Enabled USB Suspend Settings: If you have enabled the USB Suspend settings in your device, then all the USB devices will be suspended from the computer if they are not in active use.
Outdated Windows OS: In some circumstances, it could be that the Windows operating system running on your device is outdated and thus, conflicting with the device drivers.
Malfunctioning USB ports: Unclean surroundings might also contribute to the poor performance of your USB drive since the accumulation of dust will not only block the ventilation to the computer but also, cause USB ports to malfunction.
BIOS er ikke oppdatert: This too may cause such problems.

A list of methods to fix Unknown USB Device: Device Descriptor Request Failed error in Windows 10 computers has been compiled and arranged according to user convenience. So, keep reading!

Metode 1: Grunnleggende feilsøking

Method 1A: Maintain Clean & Ventilated Ambience

Unclean surroundings and dusty USB ports may cause an Unknown USB Device error in your Windows 10 desktop/laptop. Hence, you should implement the following steps:

1. Clean laptop vents & porter. Use a compressed air cleaner while being extremely careful not to damage anything.

2. Moreover, ensure enough space for riktig ventilasjon of your desktop/laptop, as shown.

ventillated laptop computer setup. Fix Unknown USB Device Descriptor Request Failed in Windows 10

Method 1B: Resolve Hardware Issues

Sometimes, a glitch in the USB port or power supply might trigger an unknown USB device Windows 10 error. Hence, you should perform the following checks:

1. Hvis problemet er forårsaket av strømforsyningen, da prøve sette inn USB-enheten igjen etter at du har koblet fra den bærbare datamaskinen fra strømforsyningen.

2. Koble til en annen USB-enhet with the same USB port and check if there is an issue with the port.

3. Koble USB-enheten til en annen havn for å utelukke problemer med USB-portene.

usb device ports laptop

Method 1C: Restart Windows PC

In most cases, a simple restart might fix Unknown USB Device (Device Descriptor Request Failed) issue.

1. Koble USB-enheten.

2. Restart din Windows-PC.

click on Restart. Fix Unknown USB Device Descriptor Request Failed in Windows 10

3. koble the USB device and check if it worked or not.

Metode 2: Kjør Windows feilsøking

You should try running the in-built Windows troubleshooter to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. You can do so in the two ways explained below.

Option 1: Run Hardware and Devices Troubleshooter

1. Pressen Windows + R nøkler samtidig for å starte Kjør dialogboks.

2. Type msdt.exe -id DeviceDiagnostic og klikk på OK, som vist.

type in command msdt.exe id DeviceDiagnostic in Run command box and select OK

3. Here click on the Avansert alternativ, som fremhevet nedenfor.

klikk på Avansert alternativ i Feilsøking for maskinvare og enheter

4. Kryss av i boksen som er merket Bruk reparasjoner automatisk og klikk på neste.

check apply repairs automatically option in hardware and devices troubleshooter and click on Next

5. Once the process is completed, start PCen på nytt and check if USB is being recognized now.

Option 2: Troubleshoot Malfunctioning USB Device

1. Fra oppgavelinjen, høyreklikk på USB Device icon.

2. Velg Open Devices and Printers alternativ, som vist.

3. Høyreklikk på USB-enhet (f.eks Cruzer Blade) og velg Feilsøk, som fremhevet nedenfor.

right click on usb device and select troubleshoot option in devices and printers Window. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Windows Feilsøking will automatically detect problems and fix these as well.

Windows feilsøking oppdager problemer

OBS: If the troubleshooter states that it could not identify the issue, then try the other methods discussed in this article.

Les også: Fix USB device not recognized by Windows 10

Metode 3: Oppdater USB-drivere

To fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10, you are advised to update USB drivers, as follows:

1. Type enhets~~POS=TRUNC i Windows søkefelt og treffer Skriv inn tasten å starte den.

2. Gå til Universal Serial Bus kontroller section and expand it with a double-click.

Double click on Universal Serial Bus Controllers in the Device Manager window

3. Nå, høyreklikk på USB sjåfør (f.eks Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) og velg Oppdater driveren.

right click on usb driver and select update driver. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Klikk deretter på Søk automatisk etter drivere.

5A. Your driver will Oppdater itself to the latest version.

5B. If your driver is already up-to-date, then you will get the message: The best drivers for your device are already installed.

6. Klikk på Lukke to exit the window and Restart datamaskinen.

7. Gjenta the same for all USB drivers.

Method 4: Roll Back USB Drivers

If the USB device had been working correctly, but began to malfunction after an update, then rolling back the USB Drivers might help. Follow the given instructions below to do so:

1. Navigere til Device Manager > Universal Serial Bus controllers som forklart i Metode 3.

2. Høyreklikk på USB-driveren (f.eks Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) og velg Eiendommer, som vist nedenfor.

right click on usb driver and select properties

3. I USB Device Properties vindu, bytt til Driver Fanen og velg Rull tilbake driver.

Merknader: If the option to Roll Back Driver is greyed out in your system, it indicates that your system does not have any updates installed for the driver. In this case, try alternative methods discussed in this article.

roll back driver. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. velg Hvorfor ruller du tilbake? from the given list and click on Ja å bekrefte.

select reason to roll back drivers and click Yes

5. After the process is finished, click on OK å bruke denne endringen.

6. Finally, confirm the prompt and restart systemet ditt for å gjøre tilbakeføringen effektiv.

Les også: Fix Universal Serial Bus (USB) Controller Driver Issue

Metode 5: Installer USB-drivere på nytt

If the above methods to update or roll back drivers do not work, then you can try to reinstall your USB driver. Here’s how to fix Unknown USB Device (Device Descriptor Request Failed) issue:

1. Gå til Enhetsbehandling> Universal Serial Bus kontroller, using the steps mentioned in Metode 3.

2. Høyreklikk på Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft) og velg Avinstaller enheten, som vist.

right click on usb driver and select Uninstall device. Fix Unknown USB Device Descriptor Request Failed in Windows 10

3. Nå klikker du på Avinstaller og start datamaskinen på nytt.

4. Now, download the latest USB driver from manufacturer website like Intel.

download intel USB driver. Fix Unknown USB Device Descriptor Request Failed in Windows 10

5. Once downloaded, install the latest USB driver. Then, connect your USB device and check if the said error is rectified.

Method 6: Disallow PC to Turn Off USB Device

The USB power-saving feature allows the hub driver to suspend any individual USB port without affecting the function of other ports, in order to save power. This feature, however useful, may still cause Unknown USB Device issue when your Windows 10 PC is idle. Hence, disable the automatic USB suspend feature using the given steps:

1. Naviger til Enhetsbehandling som vist i Metode 3.

2. Here, double-click on Enheter for menneskelig grensesnitt for å utvide den.

double click on the Human Interface Devices.

3. Høyreklikk på USB Inngangsenhet og velg Egenskaper.

Right click on USB input device and select the Properties. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Her bytter du til Power Management tab and uncheck the box titled La datamaskinen slå av denne enheten for å spare strøm.

5. Klikk til slutt på OK og restart ditt system.

Les også: Fix USB fortsetter å koble fra og til igjen

Method 7: Disable USB Selective Suspend Feature

The selective suspend feature too, helps you to conserve power while disconnecting USB sticks and other peripherals. You can easily disable the USB Selective Suspend feature via Power Options, as explained below:

1. Type Kontroll Panel i Windows søkefelt og klikk Åpen.

2. velg Vis etter > Store ikoner, Og klikk deretter Strømalternativer, som vist.

go to the Power Options and click on it

3. Klikk her Endre planinnstillinger in your currently selected plan section.

velg Endre planinnstillinger.

4. I Rediger planinnstillinger vindu, velg Endre avanserte strøminnstillinger alternativet.

In the Edit Plan Settings window, click on Change advanced power settings

5. Dobbeltklikk nå USB-innstillinger for å utvide den.

dobbeltklikk på alternativet for usb-innstillinger i vinduet Endre avanserte strøminnstillinger

6. Dobbeltklikk igjen USB-selektiv suspensjonsinnstilling for å utvide den.

double click on usb selective supend settings in usb settings in Change advanced power settings window

7. Klikk her på batteri og endre innstillingen til Deaktivert from the drop-down list, as illustrated.

velg at batteriinnstillinger skal deaktiveres i usb-selektive suppend-innstillinger i usb-innstillinger i vinduet Endre avanserte strøminnstillinger

8. Nå klikker du på koblet og endre innstillingen til Deaktivert her også.

click Apply then, OK to save changes after disabling usb selective supend settings in usb settings in Change advanced power settings window

9. Klikk til slutt på Påfør > OK to save these changes. Restart your PC and check if the issue is solved now.

Metode 8: Slå av rask oppstart

Turning off the fast startup option is recommended to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. Just, follow the given steps:

1. Gå til Kontrollpanel > Strømalternativer som illustrert i Metode 7.

2. Klikk her Velg hva strømknappene gjøre option in the left bar.

3. Velg nå Det har for tiden ikke tilgjengelig Endre innstillinger alternativet.

Klikk på Endre innstillinger som for øyeblikket ikke er tilgjengelige

4. Next, uncheck the box Slå på rask oppstart (anbefales) og klikk deretter på lagre endringer som vist nedenfor.

uncheck the box Turn on fast startup and then click on Save changes as shown below. Fix Unknown USB Device Descriptor Request Failed in Windows 10

5. Til slutt, restart din Windows-PC.

Les også: Reparer USB-enhet som ikke gjenkjennes feilkode 43

Metode 9: Oppdater Windows

Always ensure that you use your system in its updated version. Otherwise, it will cause the said problem.

1. Type Se etter oppdateringer i Windows søkefelt og klikk Åpen.

2. Klikk nå på Se etter oppdateringer knapp.

select Check for Updates from the right panel.

3A. Følg instruksjoner på skjermen for å laste ned og installere den siste tilgjengelige oppdateringen.

Follow the on screen instructions to download and install the latest update available. Fix Unknown USB Device Descriptor Request Failed in Windows 10

3B. Hvis systemet ditt allerede er oppdatert, vises det Du er oppdatert budskap.

windows update du er oppdatert melding

4. Restart your system and check if the issue is resolved now.

Metode 10: Oppdater BIOS

If the above method could not fix Unknown USB Device issue in your Windows 10 desktop/laptop, then you can try updating system BIOS. Read our elaborate tutorial to understand What is BIOS, How to check the current BIOS version, and How to update System BIOS here.

Pro Tip: Use the given links to Download Latest BIOS Version for Lenovo, Dell & HP bærbare datamaskiner.

Anbefalt:

We hope that you could learn hvordan fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10 problem. Let us know which method helped you the best. Also, if you have any queries or suggestions, then feel free to drop them in the comments section.