October 23, 2021

in mawindo by boma

Fix Unknown USB Device in Windows 10 (Device Descriptor Request Failed)

You may find that when you connect an external USB drive, it doesn’t work on your computer. Instead, you get an error message: The last USB device you connected to this computer malfunctioned, and Windows does not recognize it. This may be because the device incompatible with your system. The USB Device Descriptor is responsible for storing information related to various USB devices connected to it so that Windows operating system may recognize these USB devices in the future. If the USB is not recognized, then the USB device descriptor is not working properly on Windows 10. The unrecognized device in Device Manager will be labeled as Unknown USB Device (Device Descriptor Request Failed) ndi makona atatu achikasu okhala ndi chilengezo. The unknown USB device issue may arise due to various reasons. Today, we will help you fix the Unknown USB Device: Device Descriptor Request Failed error in Windows 10 PC.

Fix Device Descriptor Request Failed (Unkown USB Device)

How to Fix Unknown USB Device (Device Descriptor Request Failed) in Windows 10

You may face these common errors due to an Unknown USB Device issue:

Device Descriptor Request Failed
Port Reset Failed
Set Address Failed

There can be several reasons behind this issue, such as:

Outdated USB Drivers: If the current drivers in your Windows PC are incompatible or outdated with the system files, then you may face this error.
Enabled USB Suspend Settings: If you have enabled the USB Suspend settings in your device, then all the USB devices will be suspended from the computer if they are not in active use.
Outdated Windows OS: In some circumstances, it could be that the Windows operating system running on your device is outdated and thus, conflicting with the device drivers.
Malfunctioning USB ports: Unclean surroundings might also contribute to the poor performance of your USB drive since the accumulation of dust will not only block the ventilation to the computer but also, cause USB ports to malfunction.
BIOS is not updated: This too may cause such problems.

A list of methods to fix Unknown USB Device: Device Descriptor Request Failed error in Windows 10 computers has been compiled and arranged according to user convenience. So, keep reading!

Njira 1: Kuthetsa Mavuto Oyambira

Method 1A: Maintain Clean & Ventilated Ambience

Unclean surroundings and dusty USB ports may cause an Unknown USB Device error in your Windows 10 desktop/laptop. Hence, you should implement the following steps:

1. Clean laptop vents & madoko. Use a compressed air cleaner while being extremely careful not to damage anything.

2. Moreover, ensure enough space for mpweya wabwino of your desktop/laptop, as shown.

ventillated laptop computer setup. Fix Unknown USB Device Descriptor Request Failed in Windows 10

Method 1B: Resolve Hardware Issues

Sometimes, a glitch in the USB port or power supply might trigger an unknown USB device Windows 10 error. Hence, you should perform the following checks:

1. Ngati vutoli likuyambitsidwa ndi magetsi, ndiye yesani kulowanso chipangizo cha USB mutachotsa laputopu kuchokera kumagetsi.

2. Lumikizani chipangizo china cha USB with the same USB port and check if there is an issue with the port.

3. Lumikizani chipangizo cha USB mu a doko losiyana kuthetsa mavuto ndi madoko a USB.

usb device ports laptop

Method 1C: Restart Windows PC

In most cases, a simple restart might fix Unknown USB Device (Device Descriptor Request Failed) issue.

1. Chotsani chipangizo cha USB.

2. Yambitsaninso Windows PC yanu.

click on Restart. Fix Unknown USB Device Descriptor Request Failed in Windows 10

3. Bwerezaninso the USB device and check if it worked or not.

Method 2: Run Windows Troubleshooter

You should try running the in-built Windows troubleshooter to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. You can do so in the two ways explained below.

Option 1: Run Hardware and Devices Troubleshooter

1. Onetsetsani Windows +R makiyi munthawi yomweyo kukhazikitsa Thamangani bokosi la zokambirana.

2. Lembani msdt.exe -id DeviceDiagnostic ndipo dinani OK, monga momwe zasonyezedwera.

type in command msdt.exe id DeviceDiagnostic in Run command box and select OK

3. Here click on the zotsogola njira, monga zasonyezedwa pansipa.

dinani Njira Yapamwamba mu Hardware ndi Devices Troubleshooter

4. Chongani bokosi lolembedwa Ikani zokonza zokha ndipo dinani Ena.

check apply repairs automatically option in hardware and devices troubleshooter and click on Next

5. Once the process is completed, ayambanso PC yanu and check if USB is being recognized now.

Option 2: Troubleshoot Malfunctioning USB Device

1. Kuchokera kwa Taskbar, dinani kumanja pa USB Device icon.

2. Sankhani Open Devices and Printers njira, monga zikuwonekera.

3. Dinani kumanja Chipangizo cha USB (mwachitsanzo Cruzer Blade) ndikusankha Kusokoneza, monga zasonyezedwera pansipa.

right click on usb device and select troubleshoot option in devices and printers Window. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Windows Troubleshooter will automatically detect problems and fix these as well.

Windows troubleshooter kuzindikira mavuto

Zindikirani: If the troubleshooter states that it could not identify the issue, then try the other methods discussed in this article.

Komanso Werengani: Fix USB device not recognized by Windows 10

Njira 3: Sinthani Madalaivala a USB

To fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10, you are advised to update USB drivers, as follows:

1. Lembani pulogalamu yoyang'anira zida mu Windows search bar ndi kugunda Lowani kiyi kuti uyambe.

2. Pitani ku Olamulira onse a Serial Bus section and expand it with a double-click.

Double click on Universal Serial Bus Controllers in the Device Manager window

3. Tsopano, dinani pomwepa USB woyendetsa (mwachitsanzo Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) ndikusankha Sungani woyendetsa.

right click on usb driver and select update driver. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Kenako, alemba pa Sakani zokha zoyendetsa.

5A. Your driver will pomwe itself to the latest version.

5B. If your driver is already up-to-date, then you will get the message: The best drivers for your device are already installed.

6. Dinani Close to exit the window and Restart kompyuta.

7. Bwerezani the same for all USB drivers.

Method 4: Roll Back USB Drivers

If the USB device had been working correctly, but began to malfunction after an update, then rolling back the USB Drivers might help. Follow the given instructions below to do so:

1. Yendetsani ku Device Manager > Universal Serial Bus controllers monga tafotokozera mu Njira 3.

2. Dinani kumanja USB driver (mwachitsanzo Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) ndikusankha Zida, monga chithunzi chili pansipa.

right click on usb driver and select properties

3. Mu USB Device Properties zenera, sinthani ku dalaivala tab ndi kusankha Roll Back Driver.

Zindikirani: If the option to Roll Back Driver is greyed out in your system, it indicates that your system does not have any updates installed for the driver. In this case, try alternative methods discussed in this article.

roll back driver. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Sankhani Why are you rolling back? from the given list and click on inde kutsimikizira.

select reason to roll back drivers and click Yes

5. After the process is finished, click on OK kugwiritsa ntchito kusinthaku.

6. Finally, confirm the prompt and yambitsaninso dongosolo lanu kuti kubwezeretsa kogwira mtima.

Komanso Werengani: Fix Universal Serial Bus (USB) Controller Driver Issue

Njira 5: Bwezeretsani Madalaivala a USB

If the above methods to update or roll back drivers do not work, then you can try to reinstall your USB driver. Here’s how to fix Unknown USB Device (Device Descriptor Request Failed) issue:

1. Pitani ku Woyang'anira Zipangizo> Olamulira onse a Serial Bus, using the steps mentioned in Njira 3.

2. Dinani kumanja Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft) ndi kusankha Chotsani chipangizo, monga momwe zasonyezedwera.

right click on usb driver and select Uninstall device. Fix Unknown USB Device Descriptor Request Failed in Windows 10

3. Tsopano, alemba pa Yambani ndi kukhazikitsanso PC yanu.

4. Now, download the latest USB driver from manufacturer website like Intel.

download intel USB driver. Fix Unknown USB Device Descriptor Request Failed in Windows 10

5. Once downloaded, install the latest USB driver. Then, connect your USB device and check if the said error is rectified.

Method 6: Disallow PC to Turn Off USB Device

The USB power-saving feature allows the hub driver to suspend any individual USB port without affecting the function of other ports, in order to save power. This feature, however useful, may still cause Unknown USB Device issue when your Windows 10 PC is idle. Hence, disable the automatic USB suspend feature using the given steps:

1. Yendetsani ku Pulogalamu yoyang'anira zida monga tikuonera Njira 3.

2. Here, double-click on Zipangizo Zothandizira Paumunthu kukulitsa.

double click on the Human Interface Devices.

3. Dinani kumanja pa USB Input Device ndi kusankha Katundu.

Right click on USB input device and select the Properties. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Here, switch to the Mphamvu za Ulamuliro tab and uncheck the box titled Lolani kuti kompyuta izimitse chipangizochi kuti musunge mphamvu.

5. Pomaliza, dinani OK ndi yambitsaninso dongosolo lanu.

Komanso Werengani: Konzani USB Imalekanitsa ndikulumikizanso

Method 7: Disable USB Selective Suspend Feature

The selective suspend feature too, helps you to conserve power while disconnecting USB sticks and other peripherals. You can easily disable the USB Selective Suspend feature via Power Options, as explained below:

1. Lembani Control gulu mu Windows search bar ndipo dinani Open.

2. Sankhani Onani ndi > Zithunzi zazikulu, kenako dinani Zosankha zamagetsi, monga momwe zasonyezedwera.

go to the Power Options and click on it

3. Apa, dinani Sinthani zosintha za dongosolo in your currently selected plan section.

sankhani Sinthani zoikamo.

4. Mu Sinthani Zokonda Mapulani zenera, sankhani Sinthani zosintha zamagetsi apamwamba mwina.

In the Edit Plan Settings window, click on Change advanced power settings

5. Tsopano, dinani kawiri Kusintha kwa USB kukulitsa.

dinani kawiri pazosankha za usb mu Sinthani zenera lamphamvu lamphamvu

6. Apanso, dinani kawiri Kuyimitsa kosankha kwa USB kukulitsa.

double click on usb selective supend settings in usb settings in Change advanced power settings window

7. Apa, dinani Pa bateri ndikusintha makonzedwe kukhala wolumala from the drop-down list, as illustrated.

sankhani pa zoikamo za batri kuti muyimitse mu zoikamo za usb zoyimitsa mu zoikamo za usb mu Sinthani zenera lamphamvu lamphamvu

8. Tsopano, alemba pa Amalowa mkati ndikusintha makonzedwe kukhala wolumala panonso.

click Apply then, OK to save changes after disabling usb selective supend settings in usb settings in Change advanced power settings window

9. Pomaliza, dinani Ikani > Chabwino to save these changes. Restart your PC and check if the issue is solved now.

Njira 8: Zimitsani Kuyambitsa Mwachangu

Turning off the fast startup option is recommended to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. Just, follow the given steps:

1. Pitani ku Control Panel > Power Options monga zikuwonetsedwa mu Njira 7.

2. Apa, dinani Sankhani zomwe mabatani amapanga option in the left bar.

3. Tsopano, kusankha Sinthani makonda omwe palibe mwina.

Dinani pa Sinthani makonda omwe sakupezeka pano

4. Next, uncheck the box Tembenuzani kuyambira mwamsanga (kutchulidwa) ndiyeno dinani Sungani zosintha monga momwe tawonetsera m'munsimu.

uncheck the box Turn on fast startup and then click on Save changes as shown below. Fix Unknown USB Device Descriptor Request Failed in Windows 10

5. Pomaliza, yambitsaninso Windows PC yanu.

Komanso Werengani: Fix USB Device not Recognized Error Code 43

Njira 9: Sinthani Windows

Always ensure that you use your system in its updated version. Otherwise, it will cause the said problem.

1. Lembani Fufuzani zosintha mu Windows search bar ndipo dinani Open.

2. Tsopano, alemba pa Fufuzani Zowonjezera batani.

select Check for Updates from the right panel.

3A. Follow the malangizo pazenera kutsitsa ndikuyika zosintha zaposachedwa.

Follow the on screen instructions to download and install the latest update available. Fix Unknown USB Device Descriptor Request Failed in Windows 10

3B . Ngati dongosolo lanu lasinthidwa kale, liziwonetsa Mwadziwa kale uthenga.

Windows sinthani uthenga watsopano

4. Yambitsaninso your system and check if the issue is resolved now.

Njira 10: Sinthani BIOS

If the above method could not fix Unknown USB Device issue in your Windows 10 desktop/laptop, then you can try updating system BIOS. Read our elaborate tutorial to understand What is BIOS, How to check the current BIOS version, and How to update System BIOS here.

Ovomereza Tip: Use the given links to Download Latest BIOS Version for Lenovo, Dell & HP laputopu.

anati:

We hope that you could learn momwe fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10 problem. Let us know which method helped you the best. Also, if you have any queries or suggestions, then feel free to drop them in the comments section.