September 12, 2017

Windows Cannot Connect to the Printer [SOLVED]

Fix Windows Cannot Connect to the Printer: If you are connected to a local network which shares a printer, it may be possible you may receive the error message “Windows cannot connect to the printer. Operation failed with error 0x000000XX” while trying to add the shared printer to your computer using Add Printer feature. This issue occurs because, after the printer is installed, Windows 10 or Windows 7 incorrectly looks for the Mscms.dll file in a subfolder different than the windowssystem32 subfolder.

Fix Windows Cannot Connect to the Printer

Now there is alreadya Microsoft hotfix for this issue but it doesn’t seem to work for many users. So without wasting any time let’s see how to actually Fix Windows Cannot Connect to the Printer on Windows 10 with the below-listed troubleshooting guide.

Zindikirani: Mutha kuyesa Microsoft hotfix first, just in case if this work for you then you will save a lot of time.

Windows Cannot Connect to the Printer [SOLVED]

Onetsetsani kuti mwapanga malo obwezeretsa ngati china chake chalakwika.

Method 1: Copy the mscms.dll

1.Navigate to the following folder: C: Mawindo a Windows32

2.Find the mscms.dll in the above directory and right-click then select copy.

Right-click on mscms.dll and select Copy

3.Now paste the above file in the following location according to your PC architecture:

C:windowssystem32spooldriversx643 (For 64-bit)
C:windowssystem32spooldriversw32x863 (For 32-bit)

4.Reboot your PC to save changes and again try to connect to the remote printer again.

This should help you Fix Windows Cannot Connect to the Printer issue,  ngati sichoncho pitirizani.

Method 2: Create A New Local Port

1.Press Windows Key + X ndiye sankhani Gawo lowongolera.

gulu lolamulira

2. Tsopano dinani Chipangizo ndi Zomveka ndiye dinani Zipangizo ndi Osindikiza.

Dinani Zida ndi Printers pansi pa Hardware ndi Sound

3.Click Onjezerani wosindikiza kuchokera pamndandanda wapamwamba.

Onjezani chosindikizira kuchokera pazida ndi zosindikiza

4.If you don’t see you printer listed click the link which says “The printer that I want isn’t listed."

Dinani pa Chosindikizira chomwe ndikufuna sichinatchulidwe pansi

5.From the next screen select “Onjezerani makina osindikizira kapena makina osindikizira a makina ndi zolemba”Ndiyeno dinani Kenako.

Chongani chizindikiro Onjezani chosindikizira chapafupi kapena chosindikizira cha netiweki ndi zoikamo pamanja ndikudina Kenako

6.Seletsani Pangani doko latsopano and then from type of port drop-down select Doko Lapafupi ndiyeno dinani Next.

Select Create a new port and then from type of port drop-down select Local Port and then click Next

7.Type the printer’s address in Printers port name field in the following format:

IP address or the Computer NamePrinters Name

Mwachitsanzo 192.168.1.120HP LaserJet Pro M1136

Type the printer’s address in Printers port name field and click OK

8.Now click OK and then click Next.

9.Follow on-screen instructions to finish the process.

Method 3: Restart Print Spooler Service

1.Press Windows Key + R ndiye lembani services.msc ndi kumenyana ndi Enter.

mawindo a utumiki

2.Pezani Sindikizani Spooler service in the list and double-click on it.

3. Onetsetsani kuti mtundu wa Startup wakhazikitsidwa Makinawa and the service is running, then click on Stop and then again click on start in order to restart the service.

Onetsetsani kuti mtundu wa Startup wakhazikitsidwa kukhala Automatic for print spooler

4.Click Ikani ndikutsatiridwa ndi Chabwino.

5.After that, again try to add the printer and see if the you’re able to Fix Windows Cannot Connect to the Printer issue.

Method 4: Delete Incompatible Printer Drivers

1.Press Windows key + R then type chosankhira.msc ndi kumenyana ndi Enter.

2.From the left pane, click All Drivers.

From the left pane, click All Drivers and then right-click on the printer driver and select Delete

3.Now in the right window pane, right-click on the printer driver and click Delete.

4.If you see more than one printer driver names, repeat the above steps.

5.Again try to add the printer and install its drivers. See if you are able to Fix Windows Cannot Connect to the Printer issue, ngati sichoncho pitilizani ndi njira ina.

Njira 5: Registry Fix

1.First, you need to stop Printer Spooler service (Refer to method 3).

2.Press Windows Key + R ndiye lembani regedit ndikugunda Enter kuti mutsegule Registry Editor.

Thamangani lamulo regedit

3.Navigete to the following registry key:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionPrintProvidersClient Side Rendering Print Provider

4. Tsopano dinani pomwepa Client Side Rendering Print Provider ndi kusankha Chotsani.

Right-click on Client Side Rendering Print Provider and select Delete

5.Now again start Printer Spooler service and reboot your PC to save changes.

Aperekedwa kwa inu:

Ndi zomwe mwachita bwino Fix Windows Cannot Connect to the Printer issue koma ngati muli ndi mafunso okhudza nkhaniyi ndiye omasuka kuwafunsa mu gawo la ndemanga.