د مایکروسافټ ټیمونو ویډیو کال کار نه کول درست کړئ

If your camera is not working with Teams, don’t worry! This is a common issue faced by most users who handle meetings and conferences. Despite the fact that د مایکروسافټ ټیمونه is one of the best video conferencing and chatting applications, it is not perfect at times. Suddenly, you may detect Microsoft Teams video call not working issue, so you will be struck with paused video or black screen only. This problem may be associated with an in-built camera or an external web camera. Also, if you cannot start the camera, incompatible app settings may contribute to Teams video not working problem. We bring to you a perfect guide that will teach you how to fix Microsoft Teams video call not working issue. So, continue reading the article.

How to Fix Microsoft Teams Video Call Not Working

Before you get into the troubleshooting section, you must learn the reasons that cause this issue. And so, you can easily resolve the same appropriately.

• Corrupt/incompatible camera drivers.
• Additional camera devices are configured to your Windows 10 PC.
• Camera permission is not granted on your computer.
• A third-party antivirus program or Firewall is interfering with the Teams software.
• Some other applications in your device are using your inbuilt camera.
• VPN/Proxy interference.
• زوړ عملیاتي سیسټم.

Now, move ahead to the next section to resolve this issue. Analyze the reason to implement selective troubleshooting methods to attain quick results.

We have compiled a list of methods that will help you fix this problem in this section. The methods are arranged from basic to advanced steps to attain easier and faster results. Follow them in the same order to attain perfect results.

لومړنۍ ستونزه حلول

Before trying the advanced troubleshooting methods, here are some simple hacks that will resolve all temporary glitches associated with Microsoft Teams application.

1. Replug Webcam

• If you are using an external web camera, the first thing you have to do is to ناڅاپي the web camera from the USB port, بیا پیل کړئ your computer, and بیا پلګ it again after some time.
• If you are using an inbuilt camera, ensure it is out of hardware glitches and failure.

2. Remove Other Hardware Devices

• Some other hardware devices plugged into your PC may interfere with the inbuilt camera or webcam. Temporarily, disable all other devices and check if this helps you.
• If you do not face this issue after disconnecting all other hardware devices, then plug them one by one to sort out the culprit.
• Always buy genuine peripherals from official or reliable stores for your Windows 10 computer.

3. د شالید غوښتنلیکونه بند کړئ

میتود 1: د هارډویر او وسیلو ستونزه حل کونکی چل کړئ

Windows 10 computers come with inbuilt troubleshooter tools to fix any problems associated with all of their components. The functionality of your camera can be affected by numerous factors. So, we recommend troubleshooting hardware and devices as instructed below.

1. مطبوعات د وینډوز + R کیلي په ګډه د پیلولو لپاره د دويم د خبرو اترو بکس.

2. ډول MSdt.exe -id وسیله تشخیص او مار وليکئ.

3. بیا، کلیک وکړئ بل.

4A. If there is an issue and your device is not set up with the latest drivers, you will receive the following prompt. Select د دې حل پلي کول and follow the on-screen instructions. Then, بیا روښانه کول ستاسو وسیله.

4B. If there is no issue with the drivers, click ستونزه ټیټ کړئ په لاندې پرده.

Method 2: Choose the Right Camera in Teams

Teams must access your camera, and for that, you have to choose the correct camera. If Teams faces any issue while accessing the camera, you will face so many conflicts. For the Desktop version of Teams, follow the below-mentioned steps to choose the right camera in your Windows 10 PC.

1. ووهئ د وینډوز کیلي. ډول د مایکروسافټ ټیمونه او پیل یې کړئ.

2. په کلیک وکړئ درې نقطه نښه د د پیژندنې څیره په ټیمونو کې.

.3 ته لاړشئ وزلې tab in the left pane and scroll down the right screen.

4. اوس، په د کامرې menu, expand the drop-down menu.

5. بیا، غوره کړئ کامره you want to use and make sure you save the changes. Check if you have fixed the Microsoft Teams video call not working issue by confirming the video in the preview space.

دا هم ولولئ: How to Change Microsoft Teams Profile Avatar

Method 3: Clear Microsoft Teams Cache

Teams collect temporary memory in the form of a cache to process the tasks easily within the app. If this temporary memory is over bulged or corrupt in your Windows 10 PC, then it might interfere with its main functions like camera, voice, noise, and a lot more. To solve the Teams video not working issue, consider clearing the cache as instructed below.

1. وتل د ټيمونو او لانچ د کاري مدیر د فشار له لارې Ctrl + Shift + Esc کیلي په هماغه وخت کې.

2. په پروسې ټوپ، غوره کړئ د مایکروسافټ ټیمونه programs that are running in the background and select د پای ټکی.

3. بیا، ټک وکړئ د وینډوز کیلي او ډول % appdata٪ Microsoft ټیمونه د لټون پټې کې.

4. کلیک وکړه د پرانیستې لکه څنګه چې ښودل شوي.

5. اوس ، غوره کړئ all the files and folders within the folder and select the ړنګول انتخاب.

6. اوس Exit ستاسو وینډوز 10 کمپیوټر.

Method 4: Disable Other Additional Devices

If you are using an external webcam or two or more cameras, your default camera might interfere with them. To fix the problem, disable all other additional devices as instructed below.

1. ډول د ډاټا مدیر په د وینډوز 10 لټون مینو او دا خلاص کړئ.

2. اوس، دوه ځله کلیک وکړئ کامره د دې پراخول

3. بیا، په ښي کلیک وکړئ camera device (HP TrueVision HD, for example) and select the ناپېژانده وسیله اختیار لکه څنګه چې ښودل شوی.

نوټ: Ensure you select a camera that you are not currently using in Teams.

4. په کلیک کولو سره سمدستي تایید کړئ هو.

5. Follow these steps for all other additional devices and check if you have resolved Teams video call not working issue.

نوټ: Make sure you re-enable the default camera adapter again after fixing the issue.

دا هم ولولئ: د مایکروسافټ ټیمونو د خبرو کولو لپاره فشار څنګه فعال یا غیر فعال کړئ

Method 5: Allow Camera Permissions for Browsers

If you are using the browsing version of Teams, check if you have appropriate permissions for camera access. If not, you cannot access the camera for any browser-related applications, or you will be prompted for the same. Here are a few instructions to allow camera permissions for browsers. Google Chrome is taken as an example.

1. پرانستل Windows کلید ډول ګوګل کروم او پیل یې کړئ.

2. په کلیک وکړئ درې نقطه نښه او غوره کړئ امستنې انتخاب.

3. اوس ، غوره کړئ امنیت او د پټنتيا in the left pane and choose د سایټ ترتیبونه from the main page.

4. Scroll down the main screen and select the د کامرې غوراوي لاندې پرېښلې مینو لکه څنګه چې ښودل شوي.

5. دلته، انتخاب کړئ سایټونه کولی شي ستاسو د کیمرې کارولو غوښتنه وکړي option and make sure د ټيمونو is not added in Not allowed to use your camera لیست

6. Relaunch your لټونګر and check if you have fixed the Teams video not working issue.

میتود 6: وینډوز تازه کړئ

If you are using an outdated version of Windows 10 PC, then you may face common hardware problems in it, especially for cameras. Fortunately, you can update your Operating System with these simple steps.

1. پرانستل وینډوز + I کیلي یوځای د خلاصولو لپاره امستنې ستا په کمپیوټر کې.

2. اوس ، غوره کړئ اوسمهالول.

3. غوره کړه د اوسمهالونو لپاره ګوري د ښي پینل څخه.

4A. If your system is outdated, click اوس نصب کړئ د وروستي نسخه ډاونلوډ او نصبولو لپاره.

4B. که ستاسو سیسټم لا دمخه تازه وي ، نو دا به وښیې تاسو د نیټې پورې یاست پیغام.

دا هم ولولئ: د مایکروسافټ ټیمونو ریکارډونه چیرته ساتل کیږي؟

Method 7: Disable Firewall (Not Recommended)

If the security suite of Windows Defender Firewall is blocking the camera access of Microsoft Teams, here are a few options to deal with the issue.

Option I: Whitelist Teams in Firewall

1. ووهئ د وینډوز کیلي او ډول د وینډوز دفاع فابیلال. Open the best results.

2. In the pop-up window, click on د وینډوز ډیفنډر فایر وال له لارې اپلیکیشن یا ب featureه ته اجازه ورکړئ.

3. بیا، کلیک وکړئ ترتیبات بدل کړه. Finally, check for د مایکروسافټ ټیمونه to allow through the Firewall.

نوټ: تاسو کولی شئ استعمال کړئ بل اپلیکیشن ته اجازه ورکړئ… to browse your program if your desired application or program does not exist in the list.

4. په پای کې، کلیک وکړئ OK د بدلونونو خوندي کولو لپاره.

Option II: Disable Firewall Temporarily

نوټ: If you disable the Firewall, it makes your computer more vulnerable to malware or virus attacks. Hence, if you choose to do so, make sure to enable it soon after fixing the issue.

1. پرانستل Windows کلید ډول د تضمین اداره او دا خلاص کړئ.

2. جوړ کړئ ليدل as کټه ګورۍ او غوره سیستم او امنیت.

3. اوس، کلیک وکړئ Windows Defender Firewall, لکه څنګه چې دلته ښودل شوي.

4. غوره کړئ د وینډوز مدافع فائروال بل یا ګل کړئ د بڼې مینو څخه اختیار

5. Now, check the boxes next to the د وینډوز مدافع فایر وال بند کړئ (وړاندیز نه کیږي) option wherever available on this screen.

6. ټک وکړئ OK او اوس Exit ستاسو کمپیوټر.

میتود 8: VPN غیر فعال کړئ

Virtual Private Networks are used to prevent data stealing from a private network, and it is used as a gateway between the client and the server. Sometimes, using VPN servers might cause issues in online video conferencing applications. We recommend you disable the VPN client as instructed below.

1. ووهئ د وینډوز کیلي او ډول د VPN تنظیمات د لټون پټې کې.

2. په امستنې window, disconnect the active VPN خدمت.

3. بند کړئ د VPN اختیارونه لاندې ژور غوراوي.

دا هم ولولئ: د مایکروسافټ ټیمونه سم کړئ چې بیا پیل کیږي

Method 9: Reinstall Camera Drivers

The old and incompatible camera drivers you use will often lead to Microsoft Teams video call not working issue. To remain on the safer side, always ensure you use an updated version of drivers. Here are a few instructions to reinstall camera drivers.

1. پیل کړئ د ډاټا مدیر using the steps mentioned above and expand the کامره په هغې باندې دوه ځله کلیک کولو سره.

2. اوس په ښي کلیک وکړئ چلوونکی او غوره انسټالولو وسیله.

3. ټک وکړئ لغوه کړه په پرامپټ کې

4. Now, visit the manufacturer’s website (e.g. Lenovo).

5. دنده موندل او دانلود هغه ډرایورونه چې ستاسو په کمپیوټر کې د وینډوز نسخې سره مطابقت لري.

6. یوځل ډاونلوډ کړئ ، دوه ځله کلیک وکړئ ډاونلوډ شوی فایل او د نصبولو لپاره د پردې پر لارښوونو تعقیب کړئ.

Method 10: Use Browser Version of Teams

If you have not attained any fix for this Microsoft Teams video call not working issue in the desktop version of Teams, then you can try a browser of Teams. This is an alternative to the issue and makes sure you have enabled access to media services enabled in your Windows 10 PC.

• If you are using the browsing version of Teams, check if you have appropriate permissions for camera access as done in میتود 5.
• If not, you cannot access the camera for any browser-related applications, or you will be prompted for the same.

دا هم ولولئ: How To Set Microsoft Teams Status As Always Available

Method 11: Contact Microsoft Teams Technical Support

Still, if you cannot access Teams in both desktop and web versions of Teams, then take the last chance to submit a query on the official Microsoft support page.

1. ته لاړ شه د مایکروسافټ ملاتړ پاڼه.

2A. You can use the د مرستې ایپ ترلاسه کړئ in your Windows 10 system to submit your query. For this, click on the Open Get Help app button and confirm the prompt by clicking on the د مرستې ترلاسه کول خلاص کړئ تڼی.

2B. Also, you could use the د لټونګر نسخه to submit your problem. To do so, click on the ملاتړ ترلاسه کړئ مخونه.

3. اوس، ټایپ کړئ your problem په Tell us your problem so we can get you the right help and support فیلډ او هټ وليکئ.

4. Then, answer the questions according to your convenience, and finally, you would have resolved the Microsoft Teams video call not working issue.

سپارښتنه:

موږ امید لرو چې دا لارښود ګټور و او تاسو یې حل کولی شئ Microsoft Teams video call not working. Feel free to reach out to us with your queries and suggestions. Keep visiting our page for more cool tips & tricks, and leave your comments below. Let us know what you want to learn next.