23 de agosto de 2021

Fix Mac Software Update Stuck Installing

The best part about owning a MacBook is the regular macOS updates that make the system more efficient. These updates improve the security patches and bring in advanced features, keeping the user in touch with newer technology. However, sometimes you may face some issues updating the latest macOS such as Mac stuck on the loading bar or Mac stuck on Apple logo. Nevertheless, this article will explain ways to fix Mac software update stuck installing issue.

Fix Mac Software Update Stuck Installing

How to Fix Mac Software Update stuck installing 

Your MacBook won’t update to the latest macOS version when the update process gets interrupted, somehow. Then, you might find your Mac stuck on loading bar or Mac stuck on Apple logo. Some possible causes for this interruption are as follows:

  • Problemas com a bateria: If your MacBook is not charged properly, the installer might not get downloaded as your laptop may switch off midway.
  • Falta de Armazenamento: Another reason why Mac software update stuck installing is that there might be lesser space on your system than what is required for the update.
  • Problemas da Internet: It is always recommended to download a new update at night, when there is less traffic on the Wi-Fi network. At this time, the Apple servers are also not crowded, and you can quickly download the latest version.
  • Kernel Panic: This is a very common problem where your computer may get stuck in a loop of booting and crashing. If the laptop does not boot properly, the operating system won’t get updated successfully. It happens if your drivers are outdated and/or keep conflicting with your plug-ins, causing Mac stuck on Apple logo and Mac stuck on loading bar errors.

Now that you know about a few reasons why your Mac won’t update to the latest macOS, let us take a look at how to update macOS.

How to Update macOS?

Você pode verifique as atualizações disponíveis on your Mac device as follows:

1. Clique no ícone Preferências do sistema no Menu Apple.

2. Aqui, clique em Atualização de software, como descrito.

software update. Fix Mac Software Update Stuck Installing

3. Selecionar Actualizar Agora, como mostrado.

Observação: If your Mac device is older than five years or more, it is probably best to leave it with the current OS and not overburden the system with a fresh update.

Update now | Fix Mac Software Update Stuck Installing

How to Check macOS Compatibility?

It is quite evident from the heading itself that the update you are trying to install should be compatible with the device model you are using for it to run properly. Here’s how you can check as well as download it from the Loja de aplicativos:

1. Inicie o app Store no seu dispositivo.

2. Procure o relevant update, for example, Big Sur or Sierra.

3. Role para baixo e clique em Compatibilidade to check for it

4A. If you get this message: Works on your Mac, the said update is compatible with your Mac device. Click on Get para iniciar a instalação.

4B. If the desired update isn’t compatible then, it is useless trying to download it as it can cause your device to crash. Or, your Mac stuck on loading bar or Mac stuck on Apple logo issue might appear.

Method 1: Try Installing After Some Time

This might sound like a vague idea, but giving some time to the system to fix its issues might solve Mac software update stuck installing issue. When you use your computer for a significant amount of time, background applications keep draining your battery and keep using network bandwidth. Once these get disabled, your macOS may update normally. Also, if there are issues from the Apple server end, it will be resolved as well. Therefore, we recommend you to wait 24 to 48 hours before attempting to install the latest macOS once again.

Método 2: liberar espaço de armazenamento

Installing new updates usually entails large storage space being taken up on your device. Thus, it is essential to ensure your system has the requisite space to download and install a new update. Here’s how to check for storage space on your Mac:

1. Clique no ícone Menu Apple na sua tela inicial.

2. Clique Sobre este Mac, como mostrado.

sobre este mac

3. Navegar para Armazenamento, conforme ilustrado abaixo.

navigate to storage

4. If your Mac does not have enough storage space for an OS update, make sure to libertar espaço by removing unwanted, unnecessary content.

Method 3: Ensure Internet Connectivity

You must have access to a strong, stable internet connection with good speed for macOS updates. Losing internet connectivity halfway through the update process could lead to Kernel panic. You can check the speed of your internet through speedtest webpage. If the test shows your internet to be slow, then reinicie seu roteador to fix the issue. If the problem persists, contact your internet service provider.

Leia também: Conexão lenta com a Internet? 10 maneiras de acelerar sua Internet!

Método 4: Reinicie o seu Mac

The easiest way to troubleshoot the Mac software update stuck installing issue is by restarting your device.

Note: Sometimes, updating the latest macOS requires a lot of time. So, it may seem stuck, but in reality, the computer is installing the new update. Any hindrance in the installation process may lead to the Kernel error as described earlier. Hence, it is wise to let the computer update all night before rebooting it.

Now, if you see that your updating window has been stuck i.e. Mac stuck on Apple logo or Mac stuck on loading bar, try this:

1. aperte o botão de energia e segure por 10 segundos.

2. Then, wait for the computer to restart.

3. Begin the atualizar mais uma vez.

Run a Power Cycle on Macbook

Method 5: Remove External Devices

Being connected to external hardware such as hard drives, USB, etc., can cause Mac software update stuck installing issue. Hence, disconnect all unrequired external hardware before attempting to update it to the latest version.

Method 6: Put Date and Time to Set Automatically

While trying to update your macOS to the latest version, you may receive an error notification stating Atualização não encontrada. This can be due to incorrect date and time settings on your device. In this case, follow the given steps:

1. Clique no ícone Ícone da Apple no canto superior esquerdo da tela. 

2. A Apple Menu agora aparecerá.

3. Selecionar Preferências do sistema > Data e Hora

date and time | Fix Mac Software Update Stuck Installing

4. Marque a caixa intitulada Definir data e hora automaticamente, conforme destacado abaixo.

set date and time automatically. Fix Mac Software Update Stuck Installing

Leia também: 6 maneiras de corrigir a inicialização lenta do MacBook

Method 7: Boot Mac in Safe Mode

Fortunately, Safe Mode can be attained in both Windows and macOS. This is a diagnostic mode in which all the background applications and data is blocked, and one can figure out why certain function won’t take place properly. Therefore, you can also check the status of the updates in this mode. The steps to open safe mode on a macOS are as follows:

1. If your computer is ligado, Clique no Ícone da Apple at the top left corner of the screen and select Reiniciar. 

reinicie o mac

2. While it restarts, press and hold the Tecla Shift

3. Quando o Ícone da Apple appears again, release the Shift key. 

4. Now, confirm if you have logged in to Modo de Segurança clicando no Ícone da Apple.

5. Selecionar Relatório do sistema in Sobre este Mac janela.

6. Clique em Software, como mostrado.

Click on Software and here you will see Safe under the Boot Mode

7. Here, you will see Seguro sob a Modo de inicialização.

Observação: Se você nao vejo Seguro under the Boot Mode, then follow the steps from the start again.

Once your Mac is in Safe mode, you can try installing the update once again.

Method 8: Boot Mac in Recovery Mode

If none of the above-mentioned methods works for you, then try reinstalling the update in Recovery Mode. Updating your operating system in the recovery mode does two things:

  • It makes sure that none of your files gets lost during the chaotic download. 
  • It helps to rescue the installer which you are utilizing for your update.

Using the Recovery Mode is also a very good alternative since it allows connecting to the Internet. Follow the given steps to switch on your laptop in Recovery Mode:

1. Clique no ícone Ícone da Apple no canto superior esquerdo da tela. 

2. Selecionar Reiniciar from this menu, as shown.

reinicie o mac

3. While your MacBook restarts, press and hold the Teclas Command + R no teclado. 

4. Wait for about 20 seconds or until you see the Logotipo da Apple na sua tela.

5. Digite seu nome de usuário e senha, if and when prompted.

6. Agora o utilitários do macOS window will appear. Here, select Reinstale o macOS, como descrito.

reinstalar o macOS

Leia também: How to Use Utilities Folder on Mac

Method 9: Reset PRAM

Resetting the PRAM settings is a great alternative to troubleshoot any issues on the Mac operating system.

1. Interruptor WOW! o MacBook. 

2. Immediately, turn the system ON.

3. Pressione Comando + Opção + P + R teclas no teclado. 

4. Release the keys after you see the Ícone da Apple reappear for the second time.

Observação: You will see the Apple logo appear and disappear três vezes during the process. After this, the MacBook should reinicialização normalmente. 

5. Abrir Preferências do sistema no Menu Apple.

system preferences | Fix Mac Software Update Stuck Installing

6. Limpar the settings such as Date & Time, Display resolution, etc.

You may now try updating your latest macOS once again as Mac software update stuck installing problem should be fixed, by now.

Method 10: Restore Mac to Factory Settings

Restoring a MacBook to factory or default settings automatically reinstalls Mac operating system. Therefore, it is also capable of removing any bugs or corrupt files which may have later crept into your system.

Observação: However, before resetting your MacBook, make sure that you have a backup of all your data since the factory reset will delete all the data from the system.

Follow these steps to restore Mac to Factory Settings:

1. Restart your Mac in Modo de recuperação como explicado em Método 8.

2. Abrir Utilitário de disco do Mac Utilidades dobrador.

3. Selecione a startup disk, For example: Macintosh HD-Data.

4. Agora, clique apagar na barra de menu superior.

Disk Utility User Guide for Mac - Apple Support

5. Escolher MacOS Extended (Journaled), então clique apagar.

6. Em seguida, abra o Disk Utility Menu selecionando Ver no canto superior esquerdo.

7. Selecionar desistir Utilitário de Disco.

8. Finalmente, clique em Reinstale o MacOS in the macOS Pasta utilitários.

Método 11: Visite a Apple Store

If none of the above-mentioned methods worked for you, it is wise to contact an Apple Store near you. You can also communicate your issue on the site da apple through chat. Make sure to keep your purchase receipts and warranty card handy. You can easily Check Apple Warranty Status.

Perguntas Mais Frequentes (FAQ)

Q1. Why Can’t I Update My Mac?

Your Mac may not update because of the following reasons: Slow Wi-Fi connection, Low storage space on the computer, Outdated device drivers, and Battery issues.

Q2. How do I upgrade my Mac to the latest version?

To upgrade your Mac to the latest version, follow the given steps:

  • Toque no Ícone da Apple at the top left corner of your screen and select Preferências do sistema
  • Selecionar Atualização de software a partir deste menu.
  • You will now be able to see if any update is available. In case it is, click on Atualize agora.

Recomendado:

We hope all these methods were able to help you fix Mac software update stuck installing issue. In case you have any further queries, don’t hesitate to put them down in the comment section below, and we will get back to you as soon as possible.