Fix Star Citizen Installer Error on Windows 10

Star Citizen is a popular multiplayer game developed by Cloud Imperium Games. It has attracted so many players across the world and this space exploration game is without any hindrance and assures 100 % fun to its gamers. The file size of Star Citizen makes sense since this game contains galaxies to explore and exploit. But, like many online errors, Star Citizen also has errors. When you try to install, update or download the game, you may face Star Citizen installer error on your Windows 10 PC. This error may be sometimes accompanied by a prompt with a message, An error has occurred during the installation processes. Some users also report that this error occurs when they try to log in to the PTU (Public Test Universe). Nevertheless, there are a lot more reasons that cause Star Citizen installer error Windows 10. Continue reading this guide, to fix Star Citizen installer error check logs problem with some effective troubleshooting steps.

How to Fix Star Citizen Installer Error on Windows 10

After analyzing several reports and online platforms, we have gathered a list of reasons that cause installation error Star Citizen. Analyze them deeper and you will get an idea to troubleshoot the problem by following appropriate solutions.

• Corrupto dados no USER folder is the common reason that causes the discussed problem.
• An overprotective antivirus suite and firewall components are quarantining your files and you cannot install or download any updates of the game on your Windows 10 PC.
• Você está usando um incompatible game launcher and in some cases, you are using the wrong launcher.
• If the Star Citizen files are spread as several components everywhere on your computer, a big miscommunication may occur within the game modules.
• Se você estiver usando um dedicated SSD for installing all the games on your PC, sometimes a corrupt component within the SSD might lead to Star Citizen installer error check logs problem.
• Não há no adequate space in your Windows 10 PC to install the game. You have to clear unnecessary files and manage storage to install Star Citizen since it requires a bulk size on your disk.
• The graphical drivers in your computer are not compatible or outdated.
• Você está usando um desatualizado versão do Sistema Operacional and hence the game requirements are not satisfied. How to Fix Star Citizen Installer Error Windows 10

Here are some common troubleshooting ideas that will help you fix Star Citizen installer error Windows 10 issue.

Método 1: Métodos básicos de solução de problemas

Siga estes métodos básicos de solução de problemas para corrigir o problema.

1. Reinicie o PC

O truque geral para corrigir todas as falhas temporárias associadas ao Star Citizen é reiniciar o computador. Você pode reiniciar o seu PC seguindo as etapas.

1. Vá para o menu Usuário avançado do Windows pressionando o botão Teclas Windows + X simultaneamente.

2. Agora, clique em Desligue ou saia.

3. Finalmente, clique em Reiniciar.

2. Garanta uma conexão de rede estável

Unstable and inadequate internet connection leads to Star Citizen installer error check logs issue, also if there are any obstacles or interference between your router and the PC, they may interfere with the wireless signal and will cause stability issues. Try running a teste de velocidade para verificar a velocidade da rede do seu computador.

If you guess there is an instability problem, check our guide How to Troubleshoot Network Connectivity Problems on Windows 10 to fix the same.

3. Feche os processos em segundo plano

Several users have confirmed that Star Citizen installer error check logs can be resolved by closing all the background programs and applications running on Windows 10 PC. To do the same, implement the steps in our guide How to End Task in Windows 10 and proceed as instructed.

Once you have closed all the background processes, check if you were able to fix installation error Star Citizen.

Leia também: Corrigir o processo de trabalho principal do MoUSO no Windows 10

Method 2: Run Installer as Administrator

If Star Citizen does not have required administrative privileges, a few essential features of the game will be limited causing you installation error Star Citizen whenever you open the game or install any updates. Follow the below-mentioned instructions to run the game as an administrator.

1. Clique com o botão direito do mouse no Atalho do Star Citizen na área de trabalho ou vá para o diretório de instalação and right-click on it. Then, select the Propriedades opção.

2. Agora, vá para o Compatibilidade guia e clique em Executar este programa como administrador.

3. Finalmente, clique em Aplicar e OK to save the changes. Check if you have fixed Star Citizen installer problem.

Method 3: Manage Storage to Install Star Citizen

If there is no room on your computer to install Star Citizen, you will face Star Citizen installer problem. The game consumes more than 15GB of space on your disk and if you still want to update the game, it takes some more space. So, almost 100 GB of space will be used up on the hard drive if you install the game and use it for a long time. So, as the first step of the troubleshooting process, check if there is enough space on your computer, particularly on the drive where you are installing the game. Few users have reported that clearing disk space in the computer has helped them sort out installation error Star Citizen. This will enable your computer to install new files whenever needed which will help you fix the problem. Follow our guide 10 Ways to Free Up Hard Disk Space On Windows which helps you clear all unnecessary files on your Windows 10 PC.

Leia também: Correção de armazenamento insuficiente disponível para processar este comando

Método 4: Excluir pasta USER

Many users have reported that Star Citizen installer error Windows 10 can be fixed by deleting the USER folder in your File Manager. This fixes most of the integrity issues within the game and if you guess this scenario applies to you, follow the below-listed instructions to do the same.

1. Primeiramente feche todos os processos de fundo.

2. Em seguida, pressione o botão Teclas Windows + E juntos para abrir File Explorer.

3. Navegue até o instalação anuário of Star Citizen as shown below:

D:RSI LauncherStarCitizen AO VIVO

Observação: The above installation directory path may not be same for all users. You may go to the particular Unidade de disco local (por exemplo, C ou D) onde você salvou os arquivos. 

4. Em seguida, role para baixo e clique duas vezes no USUÁRIO pasta.

5. Selecione todos os arquivos dentro do USUÁRIO pasta pressionando Teclas Ctrl + A juntos e acertando o Apagar botão.

6. Em seguida, vá para o Lixeira e limpe todos os arquivos excluídos também.

7. Finally, launch the game and complete the login process. Check if you face Star Citizen installer problem again.

Método 5: use o novo iniciador

Muitos usuários afetados resolveram o problema usando um novo iniciador para corrigir todos os problemas de incompatibilidade. Portanto, se você acha que seu inicializador é incompatível com a versão atual do jogo, siga as etapas mencionadas abaixo para corrigir o problema.

Observação: Antes de instalar o jogo, certifique-se de fechar todos os processos em segundo plano relacionados ao jogo.

1. Faça o download do Estrela Cidadão launcher from the official site

Observação: Certifique-se de que o arquivo inicializador do jogo esteja instalado no mesmo local onde você instalou o jogo.

2. Once the game is installed on PC, relaunch the game and install all the updates and check if the issue recurs again.

Método 6: excluir RSILauncher de AppData

Sometimes, the problem occurs due to some temporary corrupt folders on your Windows 10 PC. When you install the game, the installer creates an update file in your File Explorer. In some rare cases, these folders might be corrupt and prevent the game from launching the updates. If you are not sure how to delete RSILauncher and RSI folders from your PC, follow the below-mentioned steps.

1. Pressione Teclas Windows + E juntos para abrir File Explorer.

2. Agora, vá para o seguinte local caminhos um por um.

C: UsuáriosUSERNAMEAppDataLocal
C: UsersUSERNAMEAppDataRoaming

Observação: Certifique-se de verificar o Os itens ocultos caixa no Ver guia para visualizar a pasta AppData.

3. Agora, localize o rsilauncher e RSI pastas, clique com o botão direito sobre elas e selecione o Apagar opção.

4. Once you have deleted these folders, re-launch the game to check if you can update the game without Star Citizen error 10002 or installer error check logs.

Leia também: Corrigir privilégios de arquivo ausentes do Steam no Windows 10

Método 7: renomear arquivo hosts

Any incorrect entries of RSI in the hosts file might cause installation error Star Citizen. You can resolve the issue by removing incorrect RSI entries from the hosts file as instructed below.

1. Pressione Do Windows + E chaves juntas para abrir File Explorer.

2. Agora, mude para o Ver guia e marque o Os itens ocultos caixa no Mostrar / Ocultar seção.

3. Agora, copie e cole o seguinte caminho no caminho de navegação do File Explorer. Aqui, clique no Extensões de nome de arquivo caixa sob o Clique na guia Exibir como mostrado.

C: WindowsSystem32driversetc

4. Agora selecione e clique com o botão direito no hospedeiro arquivo e selecione o Rebatizar opção conforme mostrado. Renomeie o arquivo como hosts.old.

5. Now the hosts file with incorrect entries will be ignored, and next time when you run the updates of the game, you will not face installation error Star Citizen errors.

Método 8: Atualizar o Windows

If there are any bugs in your Windows 10 PC contributing to Star Citizen installer error Windows 10, you can fix the problem by updating your Windows 10 operating system. If you do not know how to update your Windows 10 PC, follow our guide How to Download and Install Windows 10 Latest Update and proceed as instructed.

After updating the Windows Operating System, check if Star Citizen installer error Windows 10 is resolved.

Leia também: O serviço de correção do Windows Update não pôde ser interrompido

Método 9: Atualizar drivers gráficos

Star Citizen is a graphical game and to enjoy an uninterrupted gaming experience all the graphics drivers in your PC must be compatible and at their latest version. If the drivers are outdated or faulty, you have to update all of them. All the newest updates of drivers are released from their respective official websites or you can update them manually. Check our guide 4 Ways to Update Graphics Drivers in Windows 10 to update all the drivers and check if you can install the updates of the game.

Método 10: reinstalar drivers gráficos

When you still face Star Citizen installer error check logs after updating the Graphical drivers, then reinstall device drivers to fix any incompatibility problems. There are so many methods to reinstall drivers on Windows. Yet, if you are confused about how to implement the same, check our guide How to Uninstall and Reinstall Drivers on Windows 10 and implement the same.

After reinstalling GPU drivers, check if Star Citizen installer error check logs is resolved.

Leia também: Como saber se sua placa gráfica está morrendo

Método 11: reverter atualizações de driver gráfico

Se a versão atual dos drivers gráficos não for compatível com o seu jogo, não adianta atualizá-los ou reinstalá-los. Tudo o que você precisa fazer é reverter os drivers para a versão anterior seguindo nosso guia Como reverter drivers no Windows 10.

Now, check if installation error Star Citizen is resolved.

Método 12: modificar as configurações do Firewall do Windows Defender

Your computer will be subjected to Star Citizen installer error Windows 10, due to an over-protective firewall suite in the Windows 10 PC. To resolve the problem, you can either add a new rule for your game, whitelist the game or as the last fix, disable the firewall temporarily.

Opção I: lista branca Star Citizen

Para permitir o Star Citizen no Firewall do Windows Defender, siga as instruções em nosso guia Permitir ou bloquear aplicativos através do Firewall do Windows.

Opção II: desativar o Firewall do Windows Defender (não recomendado)

Se colocar o jogo na lista de permissões não ajudar você, verifique nosso guia Como desativar o Firewall do Windows 10 irá ajudá-lo.

Opção III: Criar nova regra no firewall

1. Aperte o Tecla do Windows e tipo Firewall do Windows Defender, então clique em Executar como administrador.

2. No painel esquerdo, selecione o Regras de entrada opção.

3. Vá para o painel direito e selecione o Nova regra… como descrito.

4. Then, ensure if you select the Agenda opção abaixo Que tipo de regra você gostaria de criar? Menu e selecione Próximo> como descrito.

5. Agora, selecione o Squeaky toy… botão ao lado de Este caminho do programa: como mostrado.

6. Agora vá para o C:Arquivos de programas (x86)Star Citizen caminho e clique duas vezes no instalação arquivo. Aqui, clique no Abra botão.

7. Aqui, clique em Próxima> no Assistente de nova regra de entrada janela conforme ilustrado.

8. Em seguida, clique em Permitir a conexão e selecione Próxima> como mostrado.

9. Certifique-se Domínio, Privado, Público boxes are clicked on and select the Próxima> opção.

10. Finally, name your new rule and click on Acabamento.

Check if you have fixed installation error Star Citizen or not.

Leia também: Corrigir falha do sistema de configuração ao inicializar no Windows 10

Método 13: desative o antivírus temporariamente (se aplicável)

Similar to the firewall suite, disable the antivirus program in your computer to fix Star Citizen installer error check logs issue in your game. If there are any threats of malicious programs or files on your computer. Disable the overprotective antivirus program temporarily as instructed in our guide How to Disable Antivirus Temporarily on Windows 10.

If you can install the updates of the game after disabling the antivirus program on the computer, you are advised to uninstall the program completely from your PC. If you want to do so, follow our guide to Force Uninstall Programs which won’t Uninstall In Windows 10.

Método 14: reinstalar o jogo em outro local

If you cannot troubleshoot Star Citizen installer error check logs after implementing all the above-listed methods, then you can reinstall the game in some other location where you have enough space(more than 60GB). Many users have confirmed that reinstalling the game has helped them fix the problem of Star Citizen installer error Windows 10. Although there is no obvious reason why this is a potential fix, follow this conventional fix to resolve the problem.

1. Aperte o Teclas Windows + I juntos para abrir Configurações do Windows.

2. Agora, clique em Apps criação.

3. Agora pesquise e clique em Estrela Cidadão e selecione Desinstalar opção.

4. Agora, confirme o prompt, se houver, e reinicialização seu PC depois de desinstalar Estrela Cidadão.

5. Em seguida, visite o página oficial de download do RSI e clique em OBTENHA TODAS AS INFORMAÇÕES SOBRE O DOWNLOAD MAIS RECENTE botão. Em seguida, siga as instruções na tela para instalar o pacote em seu computador.

Once you have installed the game, you will not face the error again. Still, if you face the same, then you might have installed the game in your dedicated SSD. In that case, you have to format your SSD as instructed in the next method.

Method 15: Format SDD (Not Recommended)

In case, if you are using SSD to install the games on your Windows 10 PC, then there is no purpose in following the listed troubleshooting methods. In this case, you have to format the SSD completely to fix the problem. This may seem unnecessary, yet this is an effective method to fix the Install error in your computer. Several users have confirmed that this method is helpful and you can format your SSD by following our guide How to Format a Disk or Drive in Windows 10. Also, if you have any important data, saved games, and other personal stuff on your SSD, you have to back up all of them in advance before you format the drive. This process will delete the data and all other information on SSD.

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Esperamos que este guia tenha sido útil e que você possa corrigir Star Citizen installer error on your Windows 10 PC. Let us know which method worked for you the best. Also, if you have any queries/suggestions regarding this article, then feel free to drop them in the comments section