One of the most well-known and commonly used messaging systems is WhatsApp Messenger, sometimes known as WhatsApp. It started off as a text messaging app and has now expanded to include features such as phone calls, video calls, stickers, WhatsApp Web, end-to-end encryption, and more.
The popularity of video calling has caused a stir among WhatsApp users. While many individuals experiment with new video calling alternatives, some users report that WhatsApp video calls do not operate on their iPhones or Android devices. In this article, we will address the issue of WhatsApp video calls not working in this post. So, continue reading to fix WhatsApp video calling not working issue on iPhone and Android.
How to Fix WhatsApp Video Call Not Working on iPhone and Android
The Facebook-owned company recently doubled the participant limit for group video/voice conversations from four to eight. People would have made more WhatsApp video chats with their friends, family, and others as a result of this. Below are the methods to fix WhatsApp crashing or video calling not working on iPhone and Android.
Metoda 1: Actualizați WhatsApp
iOS și Android applications for WhatsApp are often updated. Your phone’s video call issues might be caused by an outdated WhatsApp build. WhatsApp Beta channel users on Android and iOS should update to the most recent versions, which feature bug fixes and speed improvements.
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Option I: On iPhone
1. Apăsați lung pe Magazin de aplicații icon for a long time.
2. Mergi la actualizări și alege-o.
3. To upgrade WhatsApp to the most recent version, tap the Actualizare pictogramă de lângă ea.
4. If there isn’t one, try scrolling down the pagină to refresh it.
3. If there’s still no choice, try closing all open apps, including Settings and WhatsApp, and restarting the process.
Opțiunea II: pe Android
1. Deschide Magazinul Google Play aplicație.
2. Tip WhatsApp în bara de căutare.
3. Atingeți Actualizează next to WhatsApp Messenger.
4. If there isn’t one, try scrolling down the page to reîmprospăta aceasta.
5. If the problem persists, try closing all open apps, including setări, WhatsApp, și Magazinul Google Play, and then reopening them.
Method 2: Use Strong Network Connection
To perform properly, video calls require a solid network connection. They also use more bandwidth than voice calls on WhatsApp. As a result, ensure sure your phone is linked to a better network and that your phone’s cellular network strength indicator shows adequate bars. Check that your phone can connect to the 5GHz Wi-Fi band if you have a dual-band network. If it does, connect the phone to your Wi-Fi network’s 5GHz spectrum.
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Method 3: Allow Necessary Permissions to WhatsApp
To make video calls, WhatsApp requires microphone and camera permissions, as previously stated. You could have turned off those permissions when you originally installed the program. It’s possible that this is why audio and video aren’t working properly. Examine your phone’s settings and provide the app with the necessary rights.
Option I: On iPhone
1. Du-te la setări cont meniu.
2. Selectați WhatsApp din meniu.
3. Make sure that the toggles adjacent to contacte, microfon, și aparat foto are all set to green.
4. If there isn’t a green next to it, permissions haven’t been granted yet. If you want video calling to function, make sure you provide these permissions.
Opțiunea II: pe Android
1. Du-te la setări cont meniu.
2. Apăsați pe Aplicații și permisiuni.
4. Apăsați pe Whatsapp.
5. Apăsați pe permisiuni.
5. Tap on App Rights to provide permissions for the aparat foto, contacte, și microfon.
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Method 4: Verify Content & Privacy Restrictions
By default, the Content & Privacy Restrictions are turned off. If you haven’t activated Screen Time on your iPhone, you may skip this solution. If you have Screen Time turned on and Content & Privacy Restrictions turned on, make sure the WhatsApp app has access to your microphone. Remove WhatsApp from these modes to ensure you get a high-quality call. A best case scenario is to disable these settings completely, resulting in a better internet network and, as a result, a proper call.
Option I: On iPhone
1. Mergi la setări cont.
2. Apăsați pe Timpul ecranului.
3. Apăsați pe Limitele aplicațiilor.
4. Tap On Whatsapp.
5. Make sure there are no app limits set for Whatsapp.
6. A best case situation is to switch off your screen completely till your call is finished.
Opțiunea II: pe Android
1. Du-te la setări cont meniu.
2. Mergi la Bunăstare digitală și control parental.
3. Alege Concentra Mod.
4. Deselect WhatsApp since its permissions are being restricted.
Method 5: Allow WhatsApp to Use Mobile Data
On iOS, you may limit the usage of mobile data for individual apps from the settings menu. It may be difficult to initiate or receive video calls if this option is enabled for the WhatsApp app. Switch to cellular or mobile data if you’re having trouble connecting to any of the accessible Wi-Fi networks.
Option I: On iPhone
1. Selectați setări cont.
2. Apoi selectați Celular.
3. Activați WhatsApp by scrolling down and toggling it on.
This is so WhatsApp can make use of mobile data connections.
Option II: On WhatsApp
1. Deschide WhatsApp și conectați-vă.
2. Apăsați pe Puncte 3 și Selectați setări cont.
3. choose Stocare și date.
4. Toggle off the option to use less data for calls.
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Method 6: Switch On Background Data Usage
When you enable this option, you will be able to accept WhatsApp video calls even if you are not currently using the app.
Option I: On iPhone
1. Go to your iPhone’s setări cont app.
2. Selectați WhatsApp din meniu.
3. Then, to allow WhatsApp to utilise data in the background, enable Actualizare aplicație de fundal.
Opțiunea II: pe Android
1. Apăsați lung pe WhatsApp app icon. It will bring up the App Info menu. Tap on I butonul.
2. Activați Date de fundal opțiune.
Method 7: Disable Data Saver or Low Data Mode
WhatsApp’s ability to work regularly may be hampered by data saving mode on iPhone or Android. If your phone’s low data mode is activated, WhatsApp may be unable to get information such as incoming video calls or make a video call successfully.
Option I: On iPhone
1. To turn off the iPhone’s low data mode, go to setări cont.
2. Apăsați pe Celular.
3. Mergi la Opțiuni de date celulare.
4. turn off Mod date scăzute.
5. Activați Roaming de date from the same window if you want to use WhatsApp video calls over cellular data while travelling in another country.
Opțiunea II: pe Android
1. to Turn off Data Saver, go to setări cont.
2. Apăsați pe Rețea și Internet.
3. Opriți Economizor de date pe telefoanele Android.
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Method 8: Disable Battery Saver
Battery saver mode prohibits programs from running in the background in order to save battery life. If you have that option enabled, go to the Settings menu and turn it off.
Option I: On iPhone
1. iPhone users may disable Low Power Mode by going to setări cont.
2. Apăsați pe Baterie and selecting it from the menu.
3. Opriți Low power Mode.
Opțiunea II: pe Android
1. Android users may disable the feature by going to setări cont.
2. Mergi la Baterie.
3. Apăsați pe Economisirea bateriei.
Method 9: Turn Off WhatsApp Low Data Usage
From the app’s settings, WhatsApp also has a Low Data consumption mode. For a seamless WhatsApp video calling experience, turn off this option.
Option I: On iPhone
1. Deschide WhatsApp
2. go to App setări cont.
3. Apăsați pe Stocare și date.
3. Apăsați pe Folosiți mai puține date pentru apeluri pentru al opri.
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Opțiunea II: pe Android
1. Deschideți WhatsApp.
2. Apăsați pe Puncte 3 și Selectați setări cont.
3. choose Stocare și date.
4. Toggle off the option to use less data for calls.
Metoda 10: Ștergeți fișierele cache
Clearing WhatsApp’s cache will not affect any personal information; it will merely clear temporary files.
1. Apăsați lung pe WhatsApp app icon. It will bring up the App Info menu. Tap on I butonul.
2. Apăsați pe Depozitare.
3. Apăsați pe Goliți memoria cache.
Method 11: Restart Device and WhatsApp
Some difficulties can be resolved by restarting the Android phone or iPhone. You may verify if WhatsApp video calling is working by restarting your Android smartphone or iPhone. Make a backup of your existing WhatsApp data and reinstall the software if it doesn’t work.
11.1 Turn your gadget off and leave it alone for five minutes.
11.2 After that, switch it back on and relaunch Whatsapp.
If it doesn’t work, you may try reinstalling WhatsApp:
Option I: On iPhone
1. Long-press on WhatsApp pe ecranul de pornire.
2. Selectați Eliminați aplicația din lista de alternative.
3. You’ll get a confirmation message asking whether you want to delete the app; select Ștergeți aplicația.
4. After some time has passed, go to the App Store și căutați WhatsApp Messenger. To reinstall it, click the Descarcă butonul.
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Opțiunea II: pe Android
1. Apăsați lung pe WhatsApp symbol for a long time.
2. After a popup message appears, tap on the I butonul.
3. Apăsați pe Dezinstalarea.
4. Wait a few moments after removing WhatsApp before going to the Magazinul Google Play.
5. Căutați WhatsApp in Magazinul Google Play.
6. Then, tap on it and select the Instala opțiune.
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