Windows Cannot Connect to the Printer [SOLVED]

Fix Windows Cannot Connect to the Printer: If you are connected to a local network which shares a printer, it may be possible you may receive the error message “Windows cannot connect to the printer. Operation failed with error 0x000000XX” while trying to add the shared printer to your computer using Add Printer feature. This issue occurs because, after the printer is installed, Windows 10 or Windows 7 incorrectly looks for the Mscms.dll file in a subfolder different than the windowssystem32 subfolder.

Now there is alreadya Microsoft hotfix for this issue but it doesn’t seem to work for many users. So without wasting any time let’s see how to actually Fix Windows Cannot Connect to the Printer on Windows 10 with the below-listed troubleshooting guide.

Notă: Ai putea încerca Microsoft hotfix first, just in case if this work for you then you will save a lot of time.

Windows Cannot Connect to the Printer [SOLVED]

Asigurați-vă că ați creat un punct de restaurare în cazul în care ceva nu merge bine.

Method 1: Copy the mscms.dll

1.Navigate to the following folder: C:\Windows\system32

2.Find the mscms.dll in the above directory and right-click then select copy.

3.Now paste the above file in the following location according to your PC architecture:

C:windowssystem32spooldriversx643 (For 64-bit)
C:windowssystem32spooldriversw32x863 (For 32-bit)

4.Reboot your PC to save changes and again try to connect to the remote printer again.

This should help you Fix Windows Cannot Connect to the Printer issue,  daca nu, atunci continua.

Method 2: Create A New Local Port

1.Apăsați tasta Windows + X apoi selectați Panoul de control.

2.Acum faceți clic Hardware și sunet apoi faceți clic pe Dispozitive și imprimante.

3.Click Adăugați o imprimantă din meniul de sus.

4.If you don’t see you printer listed click the link which says “The printer that I want isn’t listed.

5.From the next screen select “Adăugați o imprimantă locală sau o imprimantă de rețea cu setări manuale”Și faceți clic pe Următorul.

6.Select Creați un port nou and then from type of port drop-down select Portul local apoi faceți clic pe Următorul.

7.Type the printer’s address in Printers port name field in the following format:

IP address or the Computer NamePrinters Name

De exemplu 192.168.1.120HP LaserJet Pro M1136

8.Now click OK and then click Next.

9.Follow on-screen instructions to finish the process.

Method 3: Restart Print Spooler Service

1.Apăsați tasta Windows + R apoi tastați services.msc și apăsați Enter.

2.Găsiți Serviciul Print Spooler in the list and double-click on it.

3. Asigurați-vă că tipul de pornire este setat la Automat and the service is running, then click on Stop and then again click on start in order to restart the service.

4. Faceți clic pe Aplicare urmat de OK.

5.After that, again try to add the printer and see if the you’re able to Fix Windows Cannot Connect to the Printer issue.

Method 4: Delete Incompatible Printer Drivers

1.Press Windows key + R then type Printmanagement.msc și apăsați Enter.

2.From the left pane, click All Drivers.

3.Now in the right window pane, right-click on the printer driver and click Delete.

4.If you see more than one printer driver names, repeat the above steps.

5.Again try to add the printer and install its drivers. See if you are able to Fix Windows Cannot Connect to the Printer issue, dacă nu, atunci continuați cu următoarea metodă.

Metoda 5: Remedierea registrului

1.First, you need to stop Printer Spooler service (Refer to method 3).

2.Apăsați tasta Windows + R apoi tastați regedit și apăsați Enter pentru a deschide Editorul Registrului.

3. Navigați la următoarea cheie de registry:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionPrintProvidersClient Side Rendering Print Provider

4. Acum faceți clic dreapta pe Client Side Rendering Print Provider și selectați Șterge.

5.Now again start Printer Spooler service and reboot your PC to save changes.

Recomandat pentru tine:

Asta ai cu succes Fix Windows Cannot Connect to the Printer issue dar dacă mai aveți întrebări cu privire la acest articol, atunci nu ezitați să le întrebați în secțiunea de comentarii.