Fix Unknown USB Device in Windows 10 (Device Descriptor Request Failed)

You may find that when you connect an external USB drive, it doesn’t work on your computer. Instead, you get an error message: The last USB device you connected to this computer malfunctioned, and Windows does not recognize it. This may be because the device incompatible with your system. The USB Device Descriptor is responsible for storing information related to various USB devices connected to it so that Windows operating system may recognize these USB devices in the future. If the USB is not recognized, then the USB device descriptor is not working properly on Windows 10. The unrecognized device in Device Manager will be labeled as Unknown USB Device (Device Descriptor Request Failed) هڪ سان عجب جي نشان سان پيلي مثلث. The unknown USB device issue may arise due to various reasons. Today, we will help you fix the Unknown USB Device: Device Descriptor Request Failed error in Windows 10 PC.

How to Fix Unknown USB Device (Device Descriptor Request Failed) in Windows 10

You may face these common errors due to an Unknown USB Device issue:

• Device Descriptor Request Failed
• Port Reset Failed
• Set Address Failed

There can be several reasons behind this issue, such as:

• Outdated USB Drivers: If the current drivers in your Windows PC are incompatible or outdated with the system files, then you may face this error.
• Enabled USB Suspend Settings: If you have enabled the USB Suspend settings in your device, then all the USB devices will be suspended from the computer if they are not in active use.
• Outdated Windows OS: In some circumstances, it could be that the Windows operating system running on your device is outdated and thus, conflicting with the device drivers.
• Malfunctioning USB ports: Unclean surroundings might also contribute to the poor performance of your USB drive since the accumulation of dust will not only block the ventilation to the computer but also, cause USB ports to malfunction.
• BIOS is not updated: This too may cause such problems.

A list of methods to fix Unknown USB Device: Device Descriptor Request Failed error in Windows 10 computers has been compiled and arranged according to user convenience. So, keep reading!

طريقو 1: بنيادي مسئلو حل ڪرڻ

Method 1A: Maintain Clean & Ventilated Ambience

Unclean surroundings and dusty USB ports may cause an Unknown USB Device error in your Windows 10 desktop/laptop. Hence, you should implement the following steps:

1. Clean laptop vents & بندرگاهن. Use a compressed air cleaner while being extremely careful not to damage anything.

2. Moreover, ensure enough space for مناسب وائيٽليشن of your desktop/laptop, as shown.

Method 1B: Resolve Hardware Issues

Sometimes, a glitch in the USB port or power supply might trigger an unknown USB device Windows 10 error. Hence, you should perform the following checks:

1. جيڪڏهن مسئلو بجلي جي فراهمي جي سبب آهي، پوء ڪوشش ڪر ليپ ٽاپ کي ان پلگ ڪرڻ کان پوءِ USB ڊيوائس کي ٻيهر داخل ڪرڻ بجلي جي فراهمي کان.

2. ٻي USB ڊوائيس سان ڳنڍيو with the same USB port and check if there is an issue with the port.

3. USB ڊيوائس ۾ پلگ ان ڪريو مختلف بندرگاهن USB بندرگاهن سان مسئلن کي ختم ڪرڻ لاء.

Method 1C: Restart Windows PC

In most cases, a simple restart might fix Unknown USB Device (Device Descriptor Request Failed) issue.

1. ناڪاري USB ڊوائيس.

2. ٻيھر شروع ڪريو توهان جي ونڊوز پي سي.

3.  رهو the USB device and check if it worked or not.

Method 2: Run Windows Troubleshooter

You should try running the in-built Windows troubleshooter to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. You can do so in the two ways explained below.

Option 1: Run Hardware and Devices Troubleshooter

1. پريس ونڊوز + ر ڪنجيون هڪ ئي وقت ۾ شروع ڪرڻ لاء هل دٻي جو دٻو.

2. قسم msdt.exe -id ڊيوائس تشخيص ۽ ڪلڪ ڪريو OK، جيئن ڏيکاريل آهي.

3. Here click on the اعلي درجي اختيار، جيئن هيٺ ڏيکاريل آهي.

4. نشان لڳل باڪس چيڪ ڪريو مرمت جو پاڻمرادو لاڳو ڪريو ۽ ڪلڪ ڪريو اڳيون.

5. Once the process is completed, پنهنجي پي سي وري شروع ڪريو and check if USB is being recognized now.

Option 2: Troubleshoot Malfunctioning USB Device

1. کان ٽاسڪبار، تي ڪلڪ ڪريو USB Device icon.

2. منتخب ڪريو Open Devices and Printers اختيار، جيئن ڏيکاريل آهي.

3. صحيح ڪلڪ ڪريو USB ڊوائيس (مثال ڪرزر بليڊ) ۽ چونڊيو مسئلي جو حل، جيئن هيٺ بيان ڪيو ويو آهي.

4. ونڊوز مسئلو حل ڪندڙ will automatically detect problems and fix these as well.

نوٽ: If the troubleshooter states that it could not identify the issue, then try the other methods discussed in this article.

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طريقو 3: تازه ڪاري USB ڊرائيور

To fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10, you are advised to update USB drivers, as follows:

1. قسم ڊوائيس مئنيجر ۾ ونڊوز سرچ بار ۽ اچي ويو ڪيٻو داخل ڪريو انهي کي شروع ڪرڻ

2. وڃو يونيورسل سيريل بس ڪنٽرولرز section and expand it with a double-click.

3. ھاڻي، صحيح ڪلڪ ڪريو نيٽ ورڪ ڊرائيور (مثال Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) and select ڊرائيور کي تازو ڪريو.

4. اڳيون، ڪلڪ ڪريو ڊرائيور لاء خودڪار طريقي سان ڳولھيو. 

5A. Your driver will ڪاري itself to the latest version.

5B. If your driver is already up-to-date, then you will get the message: The best drivers for your device are already installed.

6. تي ڪلڪ ڪريو بند to exit the window and Restart ڪمپيوٽر.

7. ورجائي ٿو the same for all USB drivers.

Method 4: Roll Back USB Drivers

If the USB device had been working correctly, but began to malfunction after an update, then rolling back the USB Drivers might help. Follow the given instructions below to do so:

1. ڏانهن وڃو Device Manager > Universal Serial Bus controllers جيئن بيان ڪيو ويو آهي طريقو 3.

2. صحيح ڪلڪ ڪريو USB ڊرائيور (مثال Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) ۽ چونڊيو ملڪيت، جيئن هيٺ ڏيکاريل آهي.

3. ۾ USB Device Properties ونڊو ، ڏانھن وڃو ڊرائيور ٽيب ۽ چونڊيو رول بيڪ ڊرائيور.

نوٽ: If the option to Roll Back Driver is greyed out in your system, it indicates that your system does not have any updates installed for the driver. In this case, try alternative methods discussed in this article.

4. چونڊيو Why are you rolling back? from the given list and click on ها پڪ ڪرڻ.

5. After the process is finished, click on OK هن تبديلي کي لاڳو ڪرڻ لاء.

6. Finally, confirm the prompt and شروع ڪر توهان جي سسٽم کي رول بيڪ کي موثر بڻائڻ لاء.

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Method 5: Reinstall USB Drivers

If the above methods to update or roll back drivers do not work, then you can try to reinstall your USB driver. Here’s how to fix Unknown USB Device (Device Descriptor Request Failed) issue:

1. وڃو ڊوائيس مئنيجر> يونيورسل سيريل بس ڪنٽرولرز, using the steps mentioned in طريقو 3.

2. صحيح ڪلڪ ڪريو Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft) ۽ چونڊيو انسٽاليشن ڊيوائس، جيئن ڏيکاريل آهي.

3. هاڻي ، ڪلڪ ڪريو Uninstall ۽ پنهنجي پي سي کي ٻيهر شروع ڪريو.

4. Now, download the latest USB driver from manufacturer website like Intel.

5. Once downloaded, install the latest USB driver. Then, connect your USB device and check if the said error is rectified.

Method 6: Disallow PC to Turn Off USB Device

The USB power-saving feature allows the hub driver to suspend any individual USB port without affecting the function of other ports, in order to save power. This feature, however useful, may still cause Unknown USB Device issue when your Windows 10 PC is idle. Hence, disable the automatic USB suspend feature using the given steps:

1. هن ڏانهن وڃو ڊوائيس مئنيجر جيئن ڏيکاريل آهي طريقو 3.

2. Here, double-click on انساني انٽرفيس ڊوائيس ان کي وڌائڻ

3. صحيح ڪلڪ ڪريو تي USB ان پٽ ڊوائيس ۽ چونڊيو ملڪيت.

4. Here, switch to the پاور انتظام tab and uncheck the box titled پاور بچائڻ لاءِ ڪمپيوٽر کي هن ڊوائيس کي بند ڪرڻ جي اجازت ڏيو.

5. آخر ۾، تي ڪلڪ ڪريو OK ۽ شروع ڪر توهان جو نظام

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Method 7: Disable USB Selective Suspend Feature

The selective suspend feature too, helps you to conserve power while disconnecting USB sticks and other peripherals. You can easily disable the USB Selective Suspend feature via Power Options, as explained below:

1. قسم ڪنٽرول پينل ۾ ونڊوز سرچ بار ۽ ڪلڪ ڪريو کوليو.

2. چونڊيو پاران ڏسو > وڏا آئڪن، ۽ پوء ڪلڪ ڪريو پاور اختيار، جيئن ڏيکاريل آهي.

3. هتي، تي ڪلڪ ڪريو منصوبي جي سيٽنگون تبديل ڪريو in your currently selected plan section.

4. ۾ پلان سيٽنگون تبديل ڪريو دري، چونڊ تبديل ٿيندڙ طاقت سيٽنگون تبديل ڪريو اختيار.

5. هاڻي، ڊبل ڪلڪ ڪريو يو ايس سيٽنگون ان کي وڌائڻ

6. هڪ ڀيرو ٻيهر، ڊبل ڪلڪ ڪريو USB چونڊيو معطل سيٽنگ ان کي وڌائڻ

7. هتي، تي ڪلڪ ڪريو بيٽري تي ۽ جوڙجڪ کي تبديل ڪريو معطل ٿيل from the drop-down list, as illustrated.

8. هاڻي ، ڪلڪ ڪريو داخل ٿيل ۽ جوڙجڪ کي تبديل ڪريو معطل ٿيل هتي پڻ.

9. آخر ۾، تي ڪلڪ ڪريو درخواست ڏيو > يڪ to save these changes. Restart your PC and check if the issue is solved now.

طريقو 8: فاسٽ شروع ڪرڻ بند ڪريو

Turning off the fast startup option is recommended to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. Just, follow the given steps:

1. وڃو Control Panel > Power Options جيئن بيان ڪيو ويو آهي طريقو 7.

2. هتي، تي ڪلڪ ڪريو چونڊيو جيڪو طاقت جي بٽڻ چونڊيو option in the left bar.

3. ھاڻي، چونڊيو سيٽنگون تبديل ڪريو جيڪي ھن وقت دستياب ناھي اختيار.

4. Next, uncheck the box فاسٽ شروع ڪرڻ بند ڪريو (سفارش ٿيل) ۽ پوء تي ڪلڪ ڪريو تبديليون محفوظ ڪريو جيئن هيٺ ڏيکاريل آهي

5. آخرڪار، شروع ڪر توهان جي ونڊوز پي سي.

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طريقو 9: ونڊوز کي اپڊيٽ ڪريو

Always ensure that you use your system in its updated version. Otherwise, it will cause the said problem.

1. قسم خبرن جي جانچ ۾ ونڊوز سرچ بار ۽ ڪلڪ ڪريو کوليو.

2. هاڻي، تي ڪلڪ ڪريو اپڊيٽ لاء چيڪ ڪريو بٽڻ

3A. جي تابعداري ڪريو اسڪرين اسڪرين جون هدايتون تازه ترين تازه ڪاري ڊائون لوڊ ۽ انسٽال ڪرڻ لاءِ.

3B. جيڪڏهن توهان جو سسٽم اڳ ۾ ئي تازو آهي، پوء اهو ڏيکاريندو توهان کي تاريخ آهي پيغام.

4. ٻيھر شروع ڪريو your system and check if the issue is resolved now.

طريقو 10: BIOS کي اپڊيٽ ڪريو

If the above method could not fix Unknown USB Device issue in your Windows 10 desktop/laptop, then you can try updating system BIOS. Read our elaborate tutorial to understand What is BIOS, How to check the current BIOS version, and How to update System BIOS here.

پرو ترڪيب: Use the given links to Download Latest BIOS Version for Lenovo, Dell & HP ليپ ٽاپ.

صلاح ڏني ته:

We hope that you could learn ڪيئن fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10 problem. Let us know which method helped you the best. Also, if you have any queries or suggestions, then feel free to drop them in the comments section.