WhatsApp is more fun and creative which is helpful to connect to friends, family members, office colleagues, and a lot more people anywhere, anytime. But, similar to other online apps, WhatsApp is not perfect at times. Some users complain that the app can’t work at times and closes automatically with a crash.
Don’t panic! This is a simple problem that everyone can tackle on their own. When you face WhatsApp keeps crashing issue, you must know what is causing the problem, this enables you to fix the issue by following the appropriate troubleshooting methods. This guide will help you fix WhatsApp crashing Android issues with effective and simple hacks. So, continue reading!
How to Fix WhatsApp Keeps Crashing on Android
Here are some reasons that contribute to the discussed issue.
- Network connection is not stable.
- WhatsApp server is down.
- You have not enabled background data, hence the app crashes when you turn on battery saver mode.
- Proper permissions are not granted on WhatsApp.
- Corrupt WhatsApp cache and data.
- There is not enough space on your Android.
- Malware, bugs, or virus attack.
- Outdated app and Android OS.
- Software bugs.
When you face the problem, you might not directly reinstall the app. Here are some amazing simple hacks that will help you fix WhatsApp keeps crashing Android issue at ease.
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نوٽ: جيئن ته سمارٽ فونز ۾ ساڳيون سيٽنگون آپشن نه هونديون آهن، ۽ اهي ٺاهيندڙ کان ٺاهيندڙ تائين مختلف هوندا آهن، تنهنڪري ڪنهن کي تبديل ڪرڻ کان پهريان صحيح سيٽنگون کي يقيني بڻائين. انهن قدمن تي عمل ڪيو ويو ريمي فون.
Method 1: Restart WhatsApp
Restarting WhatsApp is the simplest method to fix the frequent crashing problem. The steps are very easy and you can implement them by just closing and reopening the app. You can also close the app by using the multitasking menu.
1. Exit from the WhatsApp ايپ.
2. پوء، ڏانھن وڃو گھر اسڪرين and open the recently opened applications.
3. هاڻي، ٽيپ ڪريو ايڪس آئڪن corresponding to WhatsApp.
4. Reopen WhatsApp and check if you face the issue again.
طريقو 2: Android ريبوٽ ڪريو
If you still face WhatsApp keeps crashing Android issue even after restarting the app, then you must check when you restarted your phone last time. If your phone has been restarted for a very long time, you have to consider restarting your Android. Follow the below-mentioned steps to restart your Android.
1. پريس ڪريو پاور بٽڻ توهان جي ڊوائيس تي
2. هن کي ٽيپ ڪريو ربوٽ اختيار يا پاور بند اختيار.
نوٽ: جيڪڏهن توهان ٽيپ ڪريو پاور بند option, you have to hold your بجلي button again to restart your phone.
3. Once your Android restarts, check if you were able to access WhatsApp without any issues.
پڻ پڙهو 3 Ways To Disable Whatsapp Calling
Method 3: Ensure Network Stability
If you have adequate Wi-Fi or a 4G signal, you will not face any network connectivity issues. Network connectivity issues may result in a slow run of the app or a delay in messaging services. Yet, sometimes it may crash the application. To resolve the problem, you have to check whether you have turned on the data connection on your device as instructed below.
1. هن کي ٽيپ ڪريو جوڙ icon on the Home Screen.
2. هاڻي، ٽيپ ڪريو سم ڪارڊ ۽ موبائل نيٽ ورڪ اختيار جيئن ڏيکاريل آهي.
3. پوء، تي ٽوگل ڪريو موبائل ڊيٽا اختيار.
4. If you want to use a roaming network when you are out of your geographic location, tap اعلي جوڙجڪ جيئن ڏيکاريل آهي.
نوٽ: The international data roaming service may cost you extra.
5. هاڻي ، ٽيپ ڪريو بين الاقوامي گھمڻ ۽ چونڊيو هميشه جيئن ڏيکاريل آهي.
6. هاڻي ، تي ٽيپ ڪريو ڊيٽا رومنگ.
7. اڳيون، ٽيپ ڪريو هلايو جيڪڏهن توهان کي اشارو ڪيو وڃي.
Now, check if you were able to fix WhatsApp crashing issue.
Method 4: Verify WhatsApp Server Status
Sometimes, WhatsApp keeps crashing issue that is not related to your device at all. Yes, you read that right. Some server-side errors do happen rarely, triggering the issue. So, check if WhatsApp servers are down by followingbelow-mentionedioned steps.
1. Navigate to the official site of Downdetector.
2. You must receive يوزر رپورٽون ظاهر ڪن ٿيون ته Whatsapp تي ڪوبه موجوده مسئلو ناهي پيغام.
2A. If you receive the same message, then there are no server-side errors. Follow the methods discussed in this article to fix WhatsApp crashing issue.
2B. If you monitor any unusual messages, then you have to wait until it is resolved.
پڻ پڙهو ڪيئن چيڪ ڪجي ته ڪو ماڻهو آنلائن ٿيڻ کان سواءِ واٽس ايپ تي آن لائن آهي
طريقو 5: پس منظر ڊيٽا کي فعال ڪريو
Despite turning on mobile data, you must turn on background data usage to ensure your phone makes use of internet connection even in data saver mode. Follow as demonstrated.
1. وڃو جوڙ ايپ.
2. پوءِ ، تي ٽيپ ڪريو ائپس.
3. پوءِ ، تي ٽيپ ڪريو ائپس کي منظم ڪريو جي پٺيان WhatsApp جيئن ڏيکاريل آهي.
4. پوءِ ، تي ٽيپ ڪريو محدود ڊيٽا استعمال.
5. Now, Select both وائي فائي ۽ موبائل ڊيٽا (SIM 1) ۽ موبائل ڊيٽا (SIM 2) جيڪڏهن لاڳو ٿئي.
6. آخرڪار، ٽيپ ڪريو OK.
Method 6: Force Close WhatsApp
The Force close of WhatsApp is different from restarting it. When you force close your app, all the processes and data will be forcibly shut down leading to data loss. Yet, all the background tasks will be closed fixing WhatsApp keeps crashing Android.
1. لانچ شروع ڪريو جوڙ ايپ.
2. هاڻي ، تي ٽيپ ڪريو ائپس.
3. پوءِ ، تي ٽيپ ڪريو ائپس کي منظم ڪريو and next WhatsApp.
4. پوءِ ، تي ٽيپ ڪريو Force stop.
5. Finally, if you are prompted, tap OK جيئن ڏيکاريل آهي.
Now, relaunch WhatsApp and check if you can fix WhatsApp crashing issue or not.
پڻ پڙهو WhatsApp ۾ فونٽ جو انداز ڪيئن بدلجي
Method 7: Allow All Permissions
Few features of WhatsApp will resist opening when you do not grant adequate permissions. Make sure you have to enable all the permissions for the app as instructed below.
1. تي تي ٽيپ ڪريو جوڙ ايپ.
2. اڳيون، تي ٽيپ ڪريو ائپس ۽ پوء ٽيپ ڪريو ائپس کي منظم ڪريو.
3. هاڻي ، تي ٽيپ ڪريو WhatsApp جيئن ڏيکاريل آهي.
4. اڳيون، ٽيپ ڪريو ايپ اجازت.
5. Then, check if you have granted permission for WhatsApp under the اجازت ڏني وئي پروجيڪٽ.
6. If you find some pending permissions under فهرست جي اجازت نه آهي, then tap that option.
نوٽ: هتي ، SMS permission مثال طور ورتو وڃي ٿو.
7. پوء، ٽيپ ڪريو ALLOW اختيار.
Check if you can fix WhatsApp crashing issue.
طريقو 8: WhatsApp هم وقت سازي کي فعال ڪريو
Some users have confirmed that enabling the WhatsApp sync option helped them to fix WhatsApp keeps crashing issue. Here are a few instructions to enable WhatsApp sync on your Android device.
1. هن کي ٽيپ ڪريو جوڙ icon to open the app.
2. هاڻي ، تي ٽيپ ڪريو اڪائونٽس ۽ هم وقت سازي.
3. Now, toggle on the خودڪار هم وقت سازي ڊيٽا اختيار ۽ تي ٽيپ ڪريو هم آپشن اڳيان WhatsApp جيئن ڏيکاريل آهي.
Now, your WhatsApp data will be synced. Check if you can fix WhatsApp crashing Android issue now.
پڻ پڙهو فون نمبر کان سواءِ WhatsApp ڪيئن استعمال ڪجي
طريقو 9: حذف ڪريو WhatsApp ڪيش
Every application on your device will make use of the cache system to enhance the performance by consuming very low resources. But, this cache will not help you when they bulge over days. Sometimes they may be corrupt causing you the trouble. Hence, you have to clear the app cache as instructed below to fix the same.
1. گھر جي اسڪرين ڏانھن وڃو ۽ ٽيپ ڪريو جوڙ icon.
2. پوءِ ، تي ٽيپ ڪريو ائپس.
3. هاڻي ، تي ٽيپ ڪريو ائپس کي منظم ڪريو > WhatsApp.
4. اڳيون، تي ٽيپ ڪريو اسٽوريج.
5. پوء، ٽيپ ڪريو صاف ڊيٽا ۽ پوء، ڪيش صاف ڪريو جيئن ڏيکاريل آهي.
6. مهرباني ڪري ٽيپ ڪريو سڀ ڊيٽا صاف ڪريو when you want to delete all the WhatsApp data.
Finally, check if you can fix WhatsApp crashing Android issue.
Method 10: Clear Android Storage
Consider a situation, where you have 100+ unread messages on WhatsApp. In this case, your app runs slower than usual. In addition, when you have minimum RAM and ROM storage with almost used space, not only WhatsApp crashes. Even all applications do. So, explore your internal space/ SD card space and clear the unnecessary files occupying the space. This helps you clear WhatsApp keeps crashing Android issue.
1. کوليو فائل مئنيجر توهان جي Android ڊوائيس تي.
2. هاڻي، ٽيپ ڪريو ٽن قطارن وارو آئڪن اسڪرين جي مٿين کاٻي پاسي.
3. هاڻي ، ٽيپ ڪريو گهريل صاف جيئن ڏيکاريل آهي.
4. هاڻي ، ٽيپ ڪريو هاڻي صاف ڪريو درجي سان لاڳاپيل آهي جنهن ذريعي توهان ڪجهه جاء خالي ڪرڻ چاهيو ٿا.
5. هاڻي، سڀ غير ضروري فائلون چونڊيو ۽ ٽيپ ڪريو منتخب ٿيل فائلن کي ختم ڪريو جيئن ڏيکاريل آهي.
6. ھاڻي، ٽيپ ڪندي تڪڙي جي تصديق ڪريو OK and reboot your phone. Then, check if you were able to use WhatsApp without any crashing issues.
پڻ پڙهو WhatsApp چيٽ کي PDF طور ڪيئن برآمد ڪجي
طريقو 11: WhatsApp ميڊيا صاف ڪريو
If clearing phone storage does not help you, you can try clearing WhatsApp media from every chat if they occupy too much internal space on your device. Follow the below-mentioned steps to clear WhatsApp media.
1. ڏانهن وڃو WhatsApp.
2. Here, tap the ٽن نقطن وارو آئڪن at the top corner. Next, choose جوڙ.
3. اڳيون، ٽيپ ڪريو اسٽوريج ۽ ڊيٽا.
4. هاڻي ، تي ٽيپ ڪريو اسٽوريج کي منظم ڪريو.
5. Select any chat that has high data usage.
6. هتي، چيڪ ڪريو سڀ چونڊيو دٻو
7. Once you have chosen the files to be deleted, tap the تري جو نشان.
8. Repeat these steps to delete media from all the chats if they seem to be unnecessary.
طريقو 12: هلايو مالويئر اسڪين
If there are any malicious files or bugs in your device you will face WhatsApp keeps crashing issue. Ensure you have recently installed any APK files or downloaded any new apps. If yes, uninstall the apps and check if you have fixed the issue. You can also try installing an antivirus app and run a malware scan to ensure your device is safe or not. Read our guide 10 Best Free Antivirus Software for Android to get an idea about which app to choose and how to use it. Here are a few instructions to run malware scans on Android using a third-party application.
1. کليل پلي اسٽور on your Android mobile.
2. هاڻي، ڪنهن جي ڳولا ڪريو اينٽيئرس سافٽ ويئر جيئن ڏيکاريل آهي.
3. پوء، ٽيپ ڪريو انسٽال ڪريو بٽڻ
4. انسٽاليشن مڪمل ٿيڻ جو انتظار ڪريو ۽ ٽيپ ڪريو کوليو ايپ کي شروع ڪرڻ
نوٽ: توهان جي Android ڊوائيس کي اسڪين ڪرڻ جا قدم مختلف ٿي سگهن ٿا ان تي منحصر ڪري ٿو جيڪو توهان استعمال ڪيو ٿا. هتي، Avast Antivirus - اسڪين ۽ هٽايو وائرس، ڪلينر مثال طور ورتو وڃي ٿو. توهان جي سافٽ ويئر جي مطابق قدمن جي تابعداري ڪريو.
5. ايپ اندر اسڪرين تي ڏنل هدايتن تي عمل ڪريو ۽ يا ته چونڊيو ترقي يافته تحفظ (سبسڪرپشن جي ضرورت آهي) يا بنيادي تحفظ (واندو).
6. پوء، ٽيپ ڪريو اسڪين شروع ڪريو.
7. ايندڙ پرامپٹ ۾، اجازت ڏيو يا اجازت ڏيو پرمٽ کي اجازت ڏيو ته توهان جي فائلن کي ڊوائيس اندر اسڪين ڪرڻ لاءِ.
نوٽ: هن ايپ ۾، جيڪڏهن توهان هن رسائي کي رد ڪيو آهي، صرف توهان جي ايپس ۽ سيٽنگون اسڪين ڪيون وينديون ۽ توهان جي خراب فائلن کي نه.
8. انتظار ڪريو جيستائين ايپ توهان جي ڊوائيس کي مڪمل طور تي اسڪين ڪري ٿي ۽ هڪ ڀيرو مڪمل ٿي وڃي، اسڪرين تي ڏنل هدايتن تي عمل ڪندي خطرن کي حل ڪريو.
9. This will remove the corrupt files or threats from your Android device and so the WhatsApp crashing issue will be resolved now.
پڻ پڙهو فيڪٽري ري سيٽ جي بغير Android وائرس کي هٽايو
طريقو 13: WhatsApp اپڊيٽ ڪريو
System updates and app updates play a major role in fixing bugs and maintaining user experience. When you cannot use WhatsApp normally, check if any updates are pending in action. Updates help you introduce a lot of new features in addition you can fix WhatsApp crashing issue too. Follow the below-mentioned steps to update WhatsApp.
1. ڏانهن وڃو توهان جي گھر اسڪرين ۽ ٽيپ ڪريو پلي اسٽور.
2. Now, search Whatsapp ڳولها جي ميدان ۾.
3A. If you see an update available, tap the ڪاري اختيار جيئن ڏيکاريل آهي.
3B. If you see the app is already updated, skip to the next troubleshooting methods.
4. Wait until your app gets updated and check if you have fixed WhatsApp crashing Android issue.
طريقو 14: تازه ڪاري ڪريو Android OS
Apart from updating your WhatsApp, you must check whether you are using Android in its updated version. If you are using an older version of your mobile, you have to check if there is an update available and follow the on-screen instructions to update the same. Follow and implement the steps in our guide to upgrade your Android OS as instructed in our guide 3 Ways to Check for Updates on your Android Phone to fix WhatsApp keeps crashing Android issue.
After updating Android OS, check if you can fix WhatsApp crashing problem.
پڻ پڙهو هڪ Android فون ۾ ٻه WhatsApp ڪيئن استعمال ڪجي
طريقو 15: WhatsApp ٻيهر انسٽال ڪريو
If none of the methods have helped you fix WhatsApp crashing issue, then this means, there is something wrong with the app. One solution you can try is to reinstall the app. If your app is corrupt, uninstalling and reinstalling it will be very helpful. This process will clear all the WhatsApp media. To back up and restore your WhatsApp data, follow our guide on How to Transfer old WhatsApp chats to your new Phone. If you have backed up your data, follow the below-mentioned steps to reinstall WhatsApp.
1. وڃو پلي اسٽور جيئن توهان اڳ ۾ ڪيو ۽ ڳولهيو WhatsApp.
2. هاڻي ، ٽيپ ڪريو Uninstall جيئن ڏيکاريل آهي.
3. انتظار ڪريو جيستائين ايپ مڪمل طور تي توهان جي Android تان انسٽال ٿيل نه آهي. ان کان پوء، ٻيهر ڳولا ڪريو WhatsApp ۽ ٽيپ ڪريو انسٽال ڪريو.
4. هڪ ڀيرو، توهان جي ائپ توهان جي ڊوائس تي نصب ڪيو ويو آهي، تي ٽيپ ڪريو کوليو جيئن ڏيکاريل آهي.
5. آخرڪار، توهان جي ڊيٽا کي بحال if you want to do so and check if you can fix the WhatsApp crashing issue.
Method 16: Factory Reset Android Device
If none of the methods has helped you fix the WhatsApp keeps crashing Android issue, then you have to try a factory reset of Android. But, always make a note that you have to reset your mobile until it is extremely necessary since it deletes all of your data.
نوٽ: ان کان اڳ جو توهان جو ڪارخانو توهان جي Android ري سيٽ ڪريو، توهان کي توهان جي سڀني ڊيٽا کي بيڪ اپ ڪرڻو پوندو. جيڪڏهن توهان نٿا ڄاڻو ته توهان جي Android کي ڪيئن بيڪ اپ ڪجي، اسان جي رهنمائي ڪريو پنهنجي Android فون ڊيٽا کي بيڪ اپ ڪرڻ لاء.
پنهنجي موبائيل کي فيڪٽري ري سيٽ ڪرڻ لاءِ، اسان جي گائيڊ ۾ ڏنل مرحلا پڙهو ۽ ان تي عمل ڪريو ڪنهن به Android ڊيوائس کي هارڊ ري سيٽ ڪيئن ڪجي.
پڻ پڙهو 26 بهترين بلڪ WhatsApp مارڪيٽنگ سافٽ ويئر
طريقو 17: WhatsApp سپورٽ سان رابطو ڪريو
Does WhatsApp keep crashing even after reinstalling? If so, then you have to contact the WhatsApp support team to resolve the issue. You are advised to contact official WhatsApp support. This support team helps you resolve issues associated not only with personal WhatsApp but also with Business WhatsApp accounts too.
توھان پنھنجي سوال کي ڇڏي سگھو ٿا ڪجھ لازمي تفصيل ڏيڻ سان فون نمبر, اي ميل پتو, and search for your particular problem. As a next step, WhatsApp suggests you a list of its articles according to the problem you have submitted.
صلاح ڏني ته:
We hope that this guide was helpful and that you have learned how to fix WhatsApp keeps crashing issue on Android. Feel free to reach out to us with your queries and suggestions via the comments section below. Let us know which topic you want us to explore next.