Why is Firefox Down? – TechCult

After Google Chrome, Safari, and Edge, one browser which is oddly popular enough is Mozilla Firefox. It is known for its open-source platform and security. Users that are concerned about their data and browsing activities use Firefox. In exchange for providing free service, Google Chrome and most of the other browsers collect a considerable amount of data for advertisements. However, in the case of Firefox, it collects some data to improve the browsing experience, which is optional and can be turned off but nothing in our world is perfect or error-free. It’s annoying when you can’t load a site on Firefox. If you are also dealing with the same problem and questioning why is Firefox down, you are at the right place. We bring you the perfect guide that will help you fix Mozilla Firefox problem loading page and error code SSL error weak server ephemeral dh key issues.

Why is Firefox Down? And, How to Fix Mozilla Firefox Problem Loading Page

Below listed are the reasons which lead to the following issue:

• Cache prehliadača
• Sieťové pripojenie
• Conflicting add-ons or extensions

We have listed all the possible troubleshooting methods to fix the issue below.

Metóda 1: Reštartujte počítač

This method is well known and practised by all. If we encounter a difficulty, we immediately restart the application or the system. So, restart your machine and see if the Mozilla Firefox problem loading page has been fixed. If not, let’s try another method.

Metóda 2: Aktualizujte Firefox

It is recommended that you always keep the automatic update option enabled so that if there is a security mistake or bugs, the developers can quickly fix it and release a new update. To enable the automatic update feature, do the following:

1. Open Firefox, then click on the Ikona hamburgera or tri riadky v pravom hornom rohu.

2. Ďalej prejdite na nastavenie.

3. In the General tab, scroll down and go to the Aktualizácie Firefoxu Sekcia.

4. Potom kliknite na Restart to Update Firefox a zapnite Automatically install updates možnosť kliknutím na ňu.

Prečítajte si tiež: Opravte žiadny zvuk vo Firefoxe v systéme Windows 10

Metóda 3: Obnovte Firefox

Like we refresh the webpage when we face any difficulty browsing it, or when the site freezes. Similarly, there is a refresh option too for the whole Firefox browser. The refresh option will reset all the Firefox settings back to their default state and can fix Mozilla Firefox problem loading page error.

Poznámky: This method won’t affect your browsing history, bookmarks, cookies, or saved passwords. Themes and extensions, along with any customizations, will be erased. Before the refresh process, Firefox will gather all your old data and place it in a folder titled Staré údaje Firefoxu.

1. Open Firefox, then click on the Ikona hamburgera or tri riadky v pravom hornom rohu.

2. Kliknite na Pomoc.

3. Potom kliknite na Troubleshoot Mode.

4. Teraz kliknite na reštart.

5. Potom kliknite na Obnovte Firefox ako je znázornené.

6. In the prompt that appears click on Obnovte Firefox ešte raz.

7. Nakoniec kliknite na ikonu úprava tlačidlo na Import Complete window to Refresh Firefox completely.

Prečítajte si tiež: Oprava Firefox je už spustený

Metóda 4: Reštartujte Firefox v režime riešenia problémov

The troubleshooting mode has limited functionality and disables extensions, themes, and hardware acceleration, including a few other settings. If you see the error message error code SSL error weak server ephemeral DH key in troubleshooting mode, then the cause of the problem lies among one of the disabled items. To activate troubleshoot mode, follow these steps:

1. Open Firefox and click on the Hamburger icon alebo ikona troch riadkov v pravom hornom rohu.

2. Kliknite na Pomoc.

3. Potom kliknite na Troubleshoot Mode.

4. Kliknite na reštart.

5. Potom kliknite na Otvorený.

Check if the error is occurring in the troubleshoot mode. If the error is not resolved move ahead to the next method. If the error is solved, it means that the error lies either in a theme, extension, or hardware acceleration. Follow the instructions listed below to disable theme, extension, and hardware acceleration.

6. Close the browser normally and launch the browser again.

7. Switch to the default theme by pressing Ctrl + Shift + A keys together, go to the témy vyberte sekciu Systémová téma, a kliknite na Umožniť.

8. Prepnite na ikonu Rozšírenie section on the same page and zakázať all the extensions by toggling off the highlighted switch.

9. Lastly, go to nastavenie a zrušte začiarknutie Použite odporúčané nastavenia výkonu, then also uncheck the Použite hardvérovú akceleráciu, ak je k dispozícii možnosť.

Method 5: Remove Browser & Cache

Cache and cookies are small bits of information stored on your device, which makes browsing easier by storing your preferences for faster data delivery and loading the website quickly. Clearing the cookies and cache could also help resolve the Mozilla Firefox loading page error. Follow these steps:

1. Open Firefox and click on the Ikona hamburgera or tri riadky v pravom hornom rohu.

2. Potom kliknite na nastavenie.

3. Ísť do Ochrana osobných údajov a bezpečnosť tab.

4. Scroll down to Cookies and Site Data and click on Vyčistiť dáta.

5. Click on the checkbox of both Súbory cookie a údaje stránok a Webový obsah uložený vo vyrovnávacej pamäti a kliknite na Vymazať.

6. Nakoniec kliknite na Jasné na potvrdenie.

Prečítajte si tiež: Opravte chybu Server Not Found Error vo Firefoxe

Method 6: Set Insecure Fallback Host Substitute

Using this method, we will navigate to Firefox’s hidden menu and set the security.tls.insecure fallback host to the specific site that cannot be loaded, while also displaying the error message of error code ssl error weak server ephemeral dh key.

Poznámky: Methods No. 7 & 8 could be risky and usually not recommended by Firefox. This may downgrade your security/encryption level. Kindly set it to default after your work is done.

1. Open Firefox, type about: config in the address bar, and hit the vstúpiť kľúč.

2. Kliknite na Prijmite riziko a pokračujte tlačidlo.

3. Copy and paste the following text in the search box and click on the Pencil icon.

security.tls.insecure_fallback_host

4. Then, paste the website link in the dialogue box in which you are facing the error, for example, Buzzfeed a kliknite na right-tick icon.

5. Nakoniec reštartujte prehliadač.

Prečítajte si tiež: Chyba Fix Your Connection is not Secure Error vo Firefoxe

Method 7: Change SSL3 Settings

Follow the given steps to change SSL3 settings.

1. Open Mozilla Firefox, type about: config in the address bar, and press the vstúpiť kľúč.

2. Kliknite na Prijmite riziko a pokračujte tlačidlo.

3. Copy and paste the following text in the search box and click on the Toggle icon to change the value from verný nepravdivý.

 security.ssl3.dhe_rsa_aes_128_sha

4. Then paste the following text into the search box and similarly change it to nepravdivý if set to true by clicking on the Toggle icon.

security.ssl3.dhe_rsa_aes_256_sha

5. Nakoniec reštartujte prehliadač.

Metóda 8: Preinštalujte Firefox

If you are still facing the error message of error code SSL error weak server ephemeral dh key, then try reinstalling Firefox with fresh settings.

1. Stlačte tlačidlo Klávesa Windows, typ ovládací panel a kliknite na Otvorený.

2. nastaviť Zobraziť podľa > Kategória, potom kliknite na odinštalovať program možnosť v relácie Sekcia.

3. Vybrať Mozilla Firefox (x64 en-US) in the list, click on the odinštalovať v hornej časti lišty a kliknite na Áno v okne UAC.

4. Potom kliknite na ďalšie tlačidlo v Odinštalovanie Mozilla Firefox Sprievodcu.

5. Ďalej kliknite na odinštalovať tlačidlo v nasledujúcom okne.

6. Kliknite na úprava button on the last window to completely uninstall the Firefox app.

7. Stlačte tlačidlo Windows + E kľúče together to open the File Explorer and navigate to the This PC > Local Disk (C:) > Program Files > Mozilla Firefox zložky.

8. Kliknite pravým tlačidlom myši na ikonu Mozilla Firefox priečinok a kliknite na vymazať option on the list to delete the files.

9. Teraz, reštartujte PC.

10. Potom stlačte tlačidlo Klávesa Windows, typ Google Chrome a kliknite na Otvorený.

Poznámka: You can use any web browser to download the Firefox browser on your PC.

11. Otvorte oficiálnu webovú stránku Prehliadač Mozilla Firefox on Google Chrome and click on the stiahnite si Firefox tlačidlo na okne.

12. Double-click on the downloaded executable file Firefox Installer.exe to run the installation file.

13. Počkajte na dokončenie procesu inštalácie.

14. Spustenie Firefox Web Browser app on your PC.

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We hope that this guide was helpful and that you were able to fix Mozilla Firefox problem loading page error & were able to figure out methods regarding why is Firefox down. Let us know which method worked for you the best. If you have any queries or suggestions, then feel free to drop them in the comments section below.