Oktober 23, 2021

in okna by admin

Fix Unknown USB Device in Windows 10 (Device Descriptor Request Failed)

You may find that when you connect an external USB drive, it doesn’t work on your computer. Instead, you get an error message: The last USB device you connected to this computer malfunctioned, and Windows does not recognize it. This may be because the device incompatible with your system. The USB Device Descriptor is responsible for storing information related to various USB devices connected to it so that Windows operating system may recognize these USB devices in the future. If the USB is not recognized, then the USB device descriptor is not working properly on Windows 10. The unrecognized device in Device Manager will be labeled as Unknown USB Device (Device Descriptor Request Failed) z rumeni trikotnik s klicajem. The unknown USB device issue may arise due to various reasons. Today, we will help you fix the Unknown USB Device: Device Descriptor Request Failed error in Windows 10 PC.

Fix Device Descriptor Request Failed (Unkown USB Device)

How to Fix Unknown USB Device (Device Descriptor Request Failed) in Windows 10

You may face these common errors due to an Unknown USB Device issue:

Zahteva za deskriptor naprave ni uspela
Port Reset Failed
Set Address Failed

There can be several reasons behind this issue, such as:

Outdated USB Drivers: If the current drivers in your Windows PC are incompatible or outdated with the system files, then you may face this error.
Enabled USB Suspend Settings: If you have enabled the USB Suspend settings in your device, then all the USB devices will be suspended from the computer if they are not in active use.
Outdated Windows OS: In some circumstances, it could be that the Windows operating system running on your device is outdated and thus, conflicting with the device drivers.
Malfunctioning USB ports: Unclean surroundings might also contribute to the poor performance of your USB drive since the accumulation of dust will not only block the ventilation to the computer but also, cause USB ports to malfunction.
BIOS is not updated: This too may cause such problems.

A list of methods to fix Unknown USB Device: Device Descriptor Request Failed error in Windows 10 computers has been compiled and arranged according to user convenience. So, keep reading!

1. način: Osnovno odpravljanje težav

Method 1A: Maintain Clean & Ventilated Ambience

Unclean surroundings and dusty USB ports may cause an Unknown USB Device error in your Windows 10 desktop/laptop. Hence, you should implement the following steps:

1. Clean laptop vents & Pristanišč. Use a compressed air cleaner while being extremely careful not to damage anything.

2. Moreover, ensure enough space for pravilno prezračevanje of your desktop/laptop, as shown.

ventillated laptop computer setup. Fix Unknown USB Device Descriptor Request Failed in Windows 10

Method 1B: Resolve Hardware Issues

Sometimes, a glitch in the USB port or power supply might trigger an unknown USB device Windows 10 error. Hence, you should perform the following checks:

1. Če je težavo povzročil napajalnik, potem poskusite ponovna vstavitev naprave USB po izklopu prenosnika iz napajalnika.

2. Priključite drugo USB napravo with the same USB port and check if there is an issue with the port.

3. Priključite USB napravo v a drugo pristanišče da izključite težave z vrati USB.

usb device ports laptop

Method 1C: Restart Windows PC

In most cases, a simple restart might fix Unknown USB Device (Device Descriptor Request Failed) issue.

1. Odklopite napravo USB.

2. Restart vaš računalnik z operacijskim sistemom Windows.

click on Restart. Fix Unknown USB Device Descriptor Request Failed in Windows 10

3. Ponovno vzpostavite povezavo the USB device and check if it worked or not.

Method 2: Run Windows Troubleshooter

You should try running the in-built Windows troubleshooter to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. You can do so in the two ways explained below.

Option 1: Run Hardware and Devices Troubleshooter

1. Pritisnite Windows + R tipke hkrati za zagon Run pogovorno okno.

2. Tip msdt.exe -id DeviceDiagnostic in kliknite na OK, kot je prikazano.

type in command msdt.exe id DeviceDiagnostic in Run command box and select OK

3. Here click on the Napredno možnost, kot je poudarjeno spodaj.

kliknite možnost Napredno v orodju za odpravljanje težav s strojno opremo in napravami

4. Označite označeno polje Popravila uporabite samodejno in kliknite na Naslednji.

check apply repairs automatically option in hardware and devices troubleshooter and click on Next

5. Once the process is completed, znova zaženite računalnik and check if USB is being recognized now.

Option 2: Troubleshoot Malfunctioning USB Device

1. Iz Opravilna vrstica, z desno miškino tipko kliknite USB Device icon.

2. Izberite Open Devices and Printers možnost, kot je prikazano.

3. Z desno miškino tipko kliknite Naprava USB (npr Cruzer Blade) in izberite Odpravljanje težav, kot je poudarjeno spodaj.

right click on usb device and select troubleshoot option in devices and printers Window. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Orodje za odpravljanje težav v sistemu Windows will automatically detect problems and fix these as well.

orodje za odkrivanje težav z operacijskim sistemom Windows

Opomba: If the troubleshooter states that it could not identify the issue, then try the other methods discussed in this article.

Preberite tudi: Popravite napravo USB, ki jo Windows 10 ne prepozna

3. način: Posodobite gonilnike USB

To fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10, you are advised to update USB drivers, as follows:

1. Tip upravitelj naprave v Iskalna vrstica Windows in udaril Vnesite tipko za začetek.

2. Pojdi Univerzalni serijski vodilni krmilniki section and expand it with a double-click.

Double click on Universal Serial Bus Controllers in the Device Manager window

3. Zdaj z desno miškino tipko kliknite USB voznik (npr Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) in izberite Posodobi gonilnik.

right click on usb driver and select update driver. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Nato kliknite na Samodejno iskanje gonilnikov.

5A. Your driver will posodobitev itself to the latest version.

5B. If your driver is already up-to-date, then you will get the message: The best drivers for your device are already installed.

6. Kliknite na Zapri to exit the window and Rbiti Računalnik.

7. Ponovitev the same for all USB drivers.

Method 4: Roll Back USB Drivers

If the USB device had been working correctly, but began to malfunction after an update, then rolling back the USB Drivers might help. Follow the given instructions below to do so:

1. Pojdite do Device Manager > Universal Serial Bus controllers kot je razloženo v Metoda 3.

2. Z desno miškino tipko kliknite gonilnik USB (npr Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) in izberite Nepremičnine, kot je prikazano spodaj.

right click on usb driver and select properties

3. V Ljubljani USB Device Properties okno, preklopite na Voznik Kartico in izberite Povrni gonilnik.

Opombe: If the option to Roll Back Driver is greyed out in your system, it indicates that your system does not have any updates installed for the driver. In this case, try alternative methods discussed in this article.

roll back driver. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Izberite Zakaj se vračaš nazaj? from the given list and click on Da potrditi.

select reason to roll back drivers and click Yes

5. After the process is finished, click on OK za uporabo te spremembe.

6. Finally, confirm the prompt and restart vaš sistem, da bo povrnitev učinkovita.

Preberite tudi: Fix Universal Serial Bus (USB) Controller Driver Issue

Method 5: Reinstall USB Drivers

If the above methods to update or roll back drivers do not work, then you can try to reinstall your USB driver. Here’s how to fix Unknown USB Device (Device Descriptor Request Failed) issue:

1. Pojdi do Upravitelj naprav> Univerzalni serijski vodilni krmilniki, using the steps mentioned in Metoda 3.

2. Z desno miškino tipko kliknite Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft) in izberite Odstranite napravo, kot je prikazano.

right click on usb driver and select Uninstall device. Fix Unknown USB Device Descriptor Request Failed in Windows 10

3. Zdaj pa kliknite Odstrani in znova zaženite računalnik.

4. Now, download the latest USB driver from manufacturer website like Intel.

download intel USB driver. Fix Unknown USB Device Descriptor Request Failed in Windows 10

5. Once downloaded, install the latest USB driver. Then, connect your USB device and check if the said error is rectified.

Method 6: Disallow PC to Turn Off USB Device

The USB power-saving feature allows the hub driver to suspend any individual USB port without affecting the function of other ports, in order to save power. This feature, however useful, may still cause Unknown USB Device issue when your Windows 10 PC is idle. Hence, disable the automatic USB suspend feature using the given steps:

1. Pomaknite se na Device Manager kot je prikazano v Metoda 3.

2. Here, double-click on Vnosne naprave da ga razširiš.

double click on the Human Interface Devices.

3. Z desno miškino tipko kliknite Vhodna naprava USB in izberite Lastnosti.

Right click on USB input device and select the Properties. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Tukaj preklopite na power management tab and uncheck the box titled Dovolite računalniku, da izklopi to napravo, da prihranite energijo.

5. Na koncu kliknite OK in restart vaš sistem.

Preberite tudi: Popravi USB, ki se vedno znova odklopi in znova priklopi

Method 7: Disable USB Selective Suspend Feature

The selective suspend feature too, helps you to conserve power while disconnecting USB sticks and other peripherals. You can easily disable the USB Selective Suspend feature via Power Options, as explained below:

1. Tip Nadzor Panel v Iskalna vrstica Windows in kliknite Odprto.

2. Izberite Pogled po > Velike ikoneIn nato Možnosti porabe, kot je prikazano.

go to the Power Options and click on it

3. Tukaj kliknite na Spreminjanje nastavitev načrta in your currently selected plan section.

izberite Spremeni nastavitve načrta.

4. V Ljubljani Uredi nastavitve načrta okno, izberite Spremeni napredne nastavitve napajanja možnost.

In the Edit Plan Settings window, click on Change advanced power settings

5. Zdaj dvokliknite nastavitve USB da ga razširiš.

dvokliknite možnost nastavitev USB v oknu Spremeni napredne nastavitve napajanja

6. Še enkrat dvokliknite Nastavitev začasnega zaustavitve USB da ga razširiš.

double click on usb selective supend settings in usb settings in Change advanced power settings window

7. Tukaj kliknite na na baterije in spremenite nastavitev na onemogočeno from the drop-down list, as illustrated.

v nastavitvah USB v nastavitvah USB v oknu Spremeni napredne nastavitve napajanja izberite onemogočeno v nastavitvah baterije

8. Zdaj pa kliknite priključen na električno omrežje in spremenite nastavitev na onemogočeno tudi tukaj.

click Apply then, OK to save changes after disabling usb selective supend settings in usb settings in Change advanced power settings window

9. Na koncu kliknite Uporabi > V redu to save these changes. Restart your PC and check if the issue is solved now.

Method 8: Turn Off Fast Startup

Turning off the fast startup option is recommended to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. Just, follow the given steps:

1. Pojdi Nadzorna plošča > Možnosti napajanja kot je prikazano v Metoda 7.

2. Tukaj kliknite na Izberite, kaj gumbi moč storiti option in the left bar.

3. Zdaj izberite Spreminjanje nastavitev, ki trenutno niso na voljo možnost.

Click on Change settings that are currently unavailable

4. Next, uncheck the box Vklop hitrega zagona (priporočljivo) in nato kliknite na Shrani spremembe kot je prikazano spodaj.

uncheck the box Turn on fast startup and then click on Save changes as shown below. Fix Unknown USB Device Descriptor Request Failed in Windows 10

5. Končno, restart vaš računalnik z operacijskim sistemom Windows.

Preberite tudi: Fix USB Device not Recognized Error Code 43

9. način: Posodobite Windows

Always ensure that you use your system in its updated version. Otherwise, it will cause the said problem.

1. Tip Preveri za posodobitve v Iskalna vrstica Windows in kliknite Odprto.

2. Zdaj kliknite na Preveri za posodobitve gumb.

na desni plošči izberite Preveri posodobitve.

3A. Sledite navodila na zaslonu za prenos in namestitev najnovejše razpoložljive posodobitve.

Follow the on screen instructions to download and install the latest update available. Fix Unknown USB Device Descriptor Request Failed in Windows 10

3B. Če je vaš sistem že posodobljen, se bo prikazalo Ste na tekočem sporočilo.

posodobitev sistema Windows sporočilo, da ste posodobljeni

4. Restart your system and check if the issue is resolved now.

10. način: Posodobite BIOS

If the above method could not fix Unknown USB Device issue in your Windows 10 desktop/laptop, then you can try updating system BIOS. Read our elaborate tutorial to understand What is BIOS, How to check the current BIOS version, and How to update System BIOS here.

Pro Nasvet: Use the given links to Download Latest BIOS Version for Lenovo, Dell & HP prenosniki.

Priporočamo:

Upamo, da ste se lahko naučili kako fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10 problem. Let us know which method helped you the best. Also, if you have any queries or suggestions, then feel free to drop them in the comments section.