WhatsApp is more fun and creative which is helpful to connect to friends, family members, office colleagues, and a lot more people anywhere, anytime. But, similar to other online apps, WhatsApp is not perfect at times. Some users complain that the app can’t work at times and closes automatically with a crash.
Don’t panic! This is a simple problem that everyone can tackle on their own. When you face WhatsApp keeps crashing issue, you must know what is causing the problem, this enables you to fix the issue by following the appropriate troubleshooting methods. This guide will help you fix WhatsApp crashing Android issues with effective and simple hacks. So, continue reading!
How to Fix WhatsApp Keeps Crashing on Android
Here are some reasons that contribute to the discussed issue.
- Omrežna povezava ni stabilna.
- WhatsApp server is down.
- You have not enabled background data, hence the app crashes when you turn on battery saver mode.
- Proper permissions are not granted on WhatsApp.
- Corrupt WhatsApp cache and data.
- There is not enough space on your Android.
- Malware, bugs, or virus attack.
- Outdated app and Android OS.
- Software bugs.
When you face the problem, you might not directly reinstall the app. Here are some amazing simple hacks that will help you fix WhatsApp keeps crashing Android issue at ease.
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Popravite možnost, da se WhatsApp nazadnje viden ne prikaže v sistemu Android
Opomba: Ker pametni telefoni nimajo enakih možnosti nastavitev in se razlikujejo od proizvajalca do proizvajalca, poskrbite za pravilne nastavitve, preden jih spremenite. Omenjeni koraki so bili izvedeni na Redman telefona.
Method 1: Restart WhatsApp
Restarting WhatsApp is the simplest method to fix the frequent crashing problem. The steps are very easy and you can implement them by just closing and reopening the app. You can also close the app by using the multitasking menu.
1. Exit from the WhatsApp app.
2. Nato pojdite na Začetni zaslon and open the recently opened applications.
3. Zdaj tapnite ikona X corresponding to WhatsApp.
4. Reopen WhatsApp and check if you face the issue again.
2. način: Znova zaženite Android
If you still face WhatsApp keeps crashing Android issue even after restarting the app, then you must check when you restarted your phone last time. If your phone has been restarted for a very long time, you have to consider restarting your Android. Follow the below-mentioned steps to restart your Android.
1. Pritisnite gumb za vklop na napravi.
2. Tapnite Reboot možnost oz Izklop možnost.
Opomba: Če tapnete Izklop option, you have to hold your moč button again to restart your phone.
3. Once your Android restarts, check if you were able to access WhatsApp without any issues.
Preberite tudi: 3 Ways To Disable Whatsapp Calling
Method 3: Ensure Network Stability
If you have adequate Wi-Fi or a 4G signal, you will not face any network connectivity issues. Network connectivity issues may result in a slow run of the app or a delay in messaging services. Yet, sometimes it may crash the application. To resolve the problem, you have to check whether you have turned on the data connection on your device as instructed below.
1. Tapnite Nastavitve icon on the Home Screen.
2. Zdaj tapnite Kartice SIM in mobilna omrežja možnost, kot je prikazano.
3. Nato vklopite Mobilni podatki možnost.
4. If you want to use a roaming network when you are out of your geographic location, tap Napredne nastavitve kot je prikazano.
Opomba: The international data roaming service may cost you extra.
5. Zdaj tapnite Mednarodno gostovanje in izberite Vedno kot je prikazano.
6. Zdaj tapnite Podatkovno gostovanje.
7. Nato tapnite Vklopite če ste pozvani.
Now, check if you were able to fix WhatsApp crashing issue.
Method 4: Verify WhatsApp Server Status
Sometimes, WhatsApp keeps crashing issue that is not related to your device at all. Yes, you read that right. Some server-side errors do happen rarely, triggering the issue. So, check if WhatsApp servers are down by followingbelow-mentionedioned steps.
1. Navigate to the official site of Downdetector.
2. You must receive Poročila uporabnikov kažejo, da pri Whatsappu ni trenutnih težav sporočilo.
2A. If you receive the same message, then there are no server-side errors. Follow the methods discussed in this article to fix WhatsApp crashing issue.
2B. If you monitor any unusual messages, then you have to wait until it is resolved.
Preberite tudi: Kako preveriti, ali je nekdo na spletu na Whatsappu, ne da bi bil povezan
5. način: Omogoči podatke v ozadju
Despite turning on mobile data, you must turn on background data usage to ensure your phone makes use of internet connection even in data saver mode. Follow as demonstrated.
1. Pojdi Nastavitve app.
2. Nato se dotaknite Aplikacije.
3. Nato se dotaknite Upravljanje aplikacij čemur sledi WhatsApp kot je prikazano.
4. Nato se dotaknite Omejena uporaba podatkov.
5. Now, Select both Wi-Fi in Mobilni podatki (SIM 1) in Mobilni podatki (SIM 2) če je primerno.
6. Na koncu tapnite OK.
Method 6: Force Close WhatsApp
The Force close of WhatsApp is different from restarting it. When you force close your app, all the processes and data will be forcibly shut down leading to data loss. Yet, all the background tasks will be closed fixing WhatsApp keeps crashing Android.
1. Zaženite Nastavitve app.
2. Zdaj tapnite Aplikacije.
3. Nato se dotaknite Upravljanje aplikacij in naslednjič WhatsApp.
4. Nato se dotaknite Prisilna ustavitev.
5. Finally, if you are prompted, tap OK kot je prikazano.
Now, relaunch WhatsApp and check if you can fix WhatsApp crashing issue or not.
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Method 7: Allow All Permissions
Few features of WhatsApp will resist opening when you do not grant adequate permissions. Make sure you have to enable all the permissions for the app as instructed below.
1. Dotaknite se polja Nastavitve app.
2. Nato tapnite Aplikacije in nato tapnite Upravljanje aplikacij.
3. Zdaj tapnite WhatsApp kot je prikazano.
4. Nato tapnite Dovoljenja za aplikacije.
5. Then, check if you have granted permission for WhatsApp under the DOVOLJENO meni.
6. If you find some pending permissions under SEZNAM NEDOVOLJENIH, then tap that option.
Opomba: Tukaj je SMS permission je vzeto kot primer.
7. Nato tapnite DOVOLJ možnost.
Check if you can fix WhatsApp crashing issue.
8. način: Omogočite WhatsApp Sync
Some users have confirmed that enabling the WhatsApp sync option helped them to fix WhatsApp keeps crashing issue. Here are a few instructions to enable WhatsApp sync on your Android device.
1. Tapnite Nastavitve icon to open the app.
2. Zdaj tapnite Računi in sinhronizacija.
3. Now, toggle on the Samodejna sinhronizacija podatkov možnost in tapnite na Sinhronizacija možnost poleg WhatsApp kot je prikazano.
Now, your WhatsApp data will be synced. Check if you can fix WhatsApp crashing Android issue now.
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9. način: Izbrišite predpomnilnik WhatsApp
Every application on your device will make use of the cache system to enhance the performance by consuming very low resources. But, this cache will not help you when they bulge over days. Sometimes they may be corrupt causing you the trouble. Hence, you have to clear the app cache as instructed below to fix the same.
1. Pomaknite se na začetni zaslon in tapnite Nastavitve ikona.
2. Nato se dotaknite Aplikacije.
3. Zdaj tapnite Upravljanje aplikacij > WhatsApp.
4. Nato tapnite skladiščenje.
5. Nato tapnite Jasno datum in potem, Počisti predpomnilnik kot je prikazano.
6. Please tap Počisti vse podatke when you want to delete all the WhatsApp data.
Finally, check if you can fix WhatsApp crashing Android issue.
Method 10: Clear Android Storage
Consider a situation, where you have 100+ unread messages on WhatsApp. In this case, your app runs slower than usual. In addition, when you have minimum RAM and ROM storage with almost used space, not only WhatsApp crashes. Even all applications do. So, explore your internal space/ SD card space and clear the unnecessary files occupying the space. This helps you clear WhatsApp keeps crashing Android issue.
1. Odprite Upravitelj datotek V napravi s sistemom Android.
2. Zdaj tapnite ikona s tremi črtami v zgornjem levem kotu zaslona.
3. Zdaj tapnite Globoko čisto kot je prikazano.
4. Zdaj tapnite Čisto zdaj ki ustreza kategoriji, prek katere želite sprostiti nekaj prostora.
5. Zdaj izberite vse nepotrebne datoteke in tapnite Izbriši izbrane datoteke kot je prikazano.
6. Zdaj potrdite poziv tako, da tapnete OK and reboot your phone. Then, check if you were able to use WhatsApp without any crashing issues.
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11. način: Počistite WhatsApp Media
If clearing phone storage does not help you, you can try clearing WhatsApp media from every chat if they occupy too much internal space on your device. Follow the below-mentioned steps to clear WhatsApp media.
1. Pojdite do WhatsApp.
2. Here, tap the ikona s tremi pikami at the top corner. Next, choose Nastavitve.
3. Nato tapnite Shranjevanje in podatki.
4. Zdaj tapnite Upravljajte shranjevanje.
5. Select any chat that has high data usage.
6. Tukaj preverite Izberi vse škatla.
7. Once you have chosen the files to be deleted, tap the Ikona smetnjaka.
8. Repeat these steps to delete media from all the chats if they seem to be unnecessary.
12. način: Zaženite pregled zlonamerne programske opreme
If there are any malicious files or bugs in your device you will face WhatsApp keeps crashing issue. Ensure you have recently installed any APK files or downloaded any new apps. If yes, uninstall the apps and check if you have fixed the issue. You can also try installing an antivirus app and run a malware scan to ensure your device is safe or not. Read our guide 10 Best Free Antivirus Software for Android to get an idea about which app to choose and how to use it. Here are a few instructions to run malware scans on Android using a third-party application.
1. Odprite Trgovini play na vašem mobilnem telefonu Android.
2. Zdaj poiščite katero koli protivirusne programske opreme kot je prikazano.
3. Nato tapnite namestitev gumb.
4. Počakajte, da se namestitev konča, in tapnite Odprto za zagon aplikacije.
Opomba: Koraki za skeniranje vaše naprave Android se lahko razlikujejo glede na programsko opremo, ki jo uporabljate. tukaj, Avast Antivirus – skeniranje in odstranjevanje virusov, čistilec je vzeto kot primer. Sledite korakom glede na vašo programsko opremo.
5. Sledite navodilom na zaslonu v aplikaciji in izberite eno od možnosti Napredna zaščita (potrebna je naročnina) oz Osnovna zaščita (prost).
6. Nato tapnite ZAČNI SKERANJ.
7. V naslednjem pozivu dovolite ali onemogočite poziv za dovoljenje za skeniranje datotek v napravi.
Opomba: Če ste v tej aplikaciji zavrnili ta dostop, bodo pregledane samo vaše aplikacije in nastavitve, ne pa poškodovanih datotek.
8. Počakajte, da aplikacija v celoti pregleda vašo napravo in ko konča, odpravite najdena tveganja tako, da sledite navodilom na zaslonu.
9. This will remove the corrupt files or threats from your Android device and so the WhatsApp crashing issue will be resolved now.
Preberite tudi: Odstranite viruse Android brez ponastavitve na tovarniške nastavitve
13. način: Posodobite WhatsApp
System updates and app updates play a major role in fixing bugs and maintaining user experience. When you cannot use WhatsApp normally, check if any updates are pending in action. Updates help you introduce a lot of new features in addition you can fix WhatsApp crashing issue too. Follow the below-mentioned steps to update WhatsApp.
1. Pomaknite se do svojega Začetni zaslon in tapnite Trgovini play.
2. Zdaj pa iskanje WhatsApp v iskalnem polju.
3A. If you see an update available, tap the Nadgradnja možnost, kot je prikazano.
3B. If you see the app is already updated, skip to the next troubleshooting methods.
4. Wait until your app gets updated and check if you have fixed WhatsApp crashing Android issue.
14. način: Posodobite OS Android
Apart from updating your WhatsApp, you must check whether you are using Android in its updated version. If you are using an older version of your mobile, you have to check if there is an update available and follow the on-screen instructions to update the same. Follow and implement the steps in our guide to upgrade your Android OS as instructed in our guide 3 Ways to Check for Updates on your Android Phone to fix WhatsApp keeps crashing Android issue.
After updating Android OS, check if you can fix WhatsApp crashing problem.
Preberite tudi: Kako uporabljati dva WhatsApp v enem telefonu Android
15. način: Znova namestite WhatsApp
If none of the methods have helped you fix WhatsApp crashing issue, then this means, there is something wrong with the app. One solution you can try is to reinstall the app. If your app is corrupt, uninstalling and reinstalling it will be very helpful. This process will clear all the WhatsApp media. To back up and restore your WhatsApp data, follow our guide on How to Transfer old WhatsApp chats to your new Phone. If you have backed up your data, follow the below-mentioned steps to reinstall WhatsApp.
1. Pojdi do Trgovini play kot ste storili prej in poiščite WhatsApp.
2. Zdaj tapnite Odstrani kot je prikazano.
3. Počakajte, da se aplikacija v celoti odstrani iz vašega Androida. Nato znova poiščite WhatsApp in tapnite namestitev.
4. Ko je vaša aplikacija nameščena v vaši napravi, tapnite Odprto kot je prikazano.
5. Končno, obnovite svoje podatke if you want to do so and check if you can fix the WhatsApp crashing issue.
Method 16: Factory Reset Android Device
If none of the methods has helped you fix the WhatsApp keeps crashing Android issue, then you have to try a factory reset of Android. But, always make a note that you have to reset your mobile until it is extremely necessary since it deletes all of your data.
Opomba: Preden ponastavite Android na tovarniške nastavitve, morate varnostno kopirati vse svoje podatke. Če ne veste, kako varnostno kopirati svoj Android, sledite našemu vodniku za varnostno kopiranje podatkov telefona Android.
Če želite ponastaviti svoj mobilni telefon na tovarniške nastavitve, preberite in izvedite korake v našem vodniku Kako trdo ponastaviti katero koli napravo Android.
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17. način: Obrnite se na podporo WhatsApp
Does WhatsApp keep crashing even after reinstalling? If so, then you have to contact the WhatsApp support team to resolve the issue. You are advised to contact official Podpora za WhatsApp. This support team helps you resolve issues associated not only with personal WhatsApp but also with Business WhatsApp accounts too.
Svojo poizvedbo lahko opustite tako, da navedete nekaj obveznih podrobnosti, kot je Telefonska številka, Email naslov, and search for your particular problem. As a next step, WhatsApp suggests you a list of its articles according to the problem you have submitted.
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