Avgust 15, 2022

Why is Firefox Down? – TechCult

After Google Chrome, Safari, and Edge, one browser which is oddly popular enough is Mozilla Firefox. It is known for its open-source platform and security. Users that are concerned about their data and browsing activities use Firefox. In exchange for providing free service, Google Chrome and most of the other browsers collect a considerable amount of data for advertisements. However, in the case of Firefox, it collects some data to improve the browsing experience, which is optional and can be turned off but nothing in our world is perfect or error-free. It’s annoying when you can’t load a site on Firefox. If you are also dealing with the same problem and questioning why is Firefox down, you are at the right place. We bring you the perfect guide that will help you fix Mozilla Firefox problem loading page and error code SSL error weak server ephemeral dh key issues.

Why is Firefox Down

Why is Firefox Down? And, How to Fix Mozilla Firefox Problem Loading Page

Below listed are the reasons which lead to the following issue:

  • Predpomnilnik brskalnika
  • Omrežna povezljivost
  • Conflicting add-ons or extensions

We have listed all the possible troubleshooting methods to fix the issue below.

1. način: Znova zaženite računalnik

This method is well known and practised by all. If we encounter a difficulty, we immediately restart the application or the system. So, restart your machine and see if the Mozilla Firefox problem loading page has been fixed. If not, let’s try another method.

select Restart option from the drop down menu and hit Enter key. How to Fix Mozilla Firefox Problem Loading Page

2. način: Posodobite Firefox

It is recommended that you always keep the automatic update option enabled so that if there is a security mistake or bugs, the developers can quickly fix it and release a new update. To enable the automatic update feature, do the following:

1. Open Firefox, then click on the Ikona hamburgerja or tri vrstice v zgornjem desnem kotu.

2. Naprej pojdi Nastavitve.

kliknite možnost Nastavitve

3. In the General tab, scroll down and go to the Posodobitve za Firefox oddelek.

4. Nato kliknite Znova zaženite, da posodobite Firefox in vklopite Automatically install updates možnost s klikom nanjo.

click on restart to update firefox and also turin on automatically install updates option by clicking on it. How to Fix Mozilla Firefox Problem Loading Page

Preberite tudi: Odpravite težavo brez zvoka v Firefoxu v sistemu Windows 10

3. način: Osvežite Firefox

Like we refresh the webpage when we face any difficulty browsing it, or when the site freezes. Similarly, there is a refresh option too for the whole Firefox browser. The refresh option will reset all the Firefox settings back to their default state and can fix Mozilla Firefox problem loading page error.

Opombe: This method won’t affect your browsing history, bookmarks, cookies, or saved passwords. Themes and extensions, along with any customizations, will be erased. Before the refresh process, Firefox will gather all your old data and place it in a folder titled Old Firefox Data.

1. Open Firefox, then click on the Ikona hamburgerja or tri vrstice v zgornjem desnem kotu.

2. Kliknite na pomaga.

Click on the Open Application Menu button and click on the Help option on the list displayed

3. Nato kliknite Troubleshoot Mode.

Click on the Troubleshoot Mode… in the Firefox help window. How to Fix Mozilla Firefox Problem Loading Page

4. Zdaj pa kliknite Restart.

kliknite na ponovni zagon

5. Nato kliknite na Osveži Firefox kot je prikazano.

Click on the Refresh Firefox button on the Open Firefox in Troubleshoot Mode confirmation window

6. In the prompt that appears click on Osveži Firefox samo še enkrat.

click on refresh firefox again. Why is Firefox down

7. Na koncu kliknite Konec gumb na Import Complete window to Refresh Firefox completely.

Click on the Finish button on the Import Complete window

Preberite tudi: Popravi Firefox že teče

Method 4: Restart Firefox in Troubleshoot Mode

The troubleshooting mode has limited functionality and disables extensions, themes, and hardware acceleration, including a few other settings. If you see the error message error code SSL error weak server ephemeral DH key in troubleshooting mode, then the cause of the problem lies among one of the disabled items. To activate troubleshoot mode, follow these steps:

1. Open Firefox and click on the Hamburger icon oz ikona treh vrstic v zgornjem desnem kotu.

2. Kliknite na pomaga.

Click on the Open Application Menu button and click on the Help option on the list displayed

3. Nato kliknite Troubleshoot Mode.

Click on the Troubleshoot Mode… in the Firefox help window. How to Fix Mozilla Firefox Problem Loading Page

4. Kliknite na Restart.

kliknite na ponovni zagon

5. Nato kliknite na Odprto.

click on open. Why is Firefox down

Check if the error is occurring in the troubleshoot mode. If the error is not resolved move ahead to the next method. If the error is solved, it means that the error lies either in a theme, extension, or hardware acceleration. Follow the instructions listed below to disable theme, extension, and hardware acceleration.

6. Close the browser normally and launch the browser again.

7. Switch to the default theme by pressing Ctrl + Shift + A keys together, go to the Teme izberite, izberite Sistemska temain kliknite na Omogoči.

enable system theme in firefox themes menu. How to Fix Mozilla Firefox Problem Loading Page

8. Preklopite na razširitve section on the same page and onemogočiti all the extensions by toggling off the highlighted switch.

on the same page go to extensions section and disable any doubtful extension

9. Lastly, go to Nastavitve in počistite Uporabite priporočene nastavitve zmogljivosti, then also uncheck the Uporabite strojno pospeševanje, ko je na voljo možnost.

uncheck the option of use recommeded performance settings and use hardware acceleration when available. How to Fix Mozilla Firefox Problem Loading Page

Method 5: Remove Browser & Cache

Cache and cookies are small bits of information stored on your device, which makes browsing easier by storing your preferences for faster data delivery and loading the website quickly. Clearing the cookies and cache could also help resolve the Mozilla Firefox loading page error. Follow these steps:

1. Open Firefox and click on the Ikona hamburgerja or tri vrstice v zgornjem desnem kotu.

2. Nato kliknite Nastavitve.

kliknite možnost Nastavitve

3. Pojdi do Zasebnost in varnost tab.

4. Scroll down to Cookies and Site Data and click on Počisti podatke.

click on the Clear Data button in the Cookies and Site Data section

5. Click on the checkbox of both Piškotki in podatki spletnega mesta in Predpomnjena spletna vsebina in kliknite na Počisti.

check the options of cookies and cached web content and click on clear

6. Na koncu kliknite Počisti zdaj potrditi.

click on clear now to delete the cookies and cache

Preberite tudi: Popravite napako strežnika ni bilo mogoče najti v Firefoxu

Method 6: Set Insecure Fallback Host Substitute

Using this method, we will navigate to Firefox’s hidden menu and set the security.tls.insecure fallback host to the specific site that cannot be loaded, while also displaying the error message of error code ssl error weak server ephemeral dh key.

Opombe: Methods No. 7 & 8 could be risky and usually not recommended by Firefox. This may downgrade your security/encryption level. Kindly set it to default after your work is done.

1. Open Firefox, type about: config in the address bar, and hit the Vnesite ključ.

type about config into the firefox address bar. Why is Firefox down

2. Kliknite na Sprejmite tveganje in nadaljujte gumb.

click on accept the risk and continue. How to Fix Mozilla Firefox Problem Loading Page

3. Copy and paste the following besedilo in the search box and click on the Ikona svinčnika.

security.tls.insecure_fallback_host

type security.tls.insecure fallback host in firefox address bar

4. Then, paste the website link in the dialogue box in which you are facing the error, for example, Buzzfeed in kliknite na right-tick icon.

enter the website link into the dialog box and click on right tick icon. How to Fix Mozilla Firefox Problem Loading Page

5. Končno, znova zaženite brskalnik.

Preberite tudi: Popravite napako Povezava ni varna v Firefoxu

Method 7: Change SSL3 Settings

Follow the given steps to change SSL3 settings.

1. Open Mozilla Firefox, type about: config v naslovni vrstici in pritisnite Vnesite ključ.

type about config into the firefox address bar. Why is Firefox down

2. Kliknite na Sprejmite tveganje in nadaljujte gumb.

click on accept the risk and continue. How to Fix Mozilla Firefox Problem Loading Page

3. Copy and paste the following besedilo in the search box and click on the Toggle icon to change the value from resnično false.

 varnost.ssl3.dhe_rsa_aes_128_sha

paste security.ssl3.dhe rsa aes 128 sha in the search dialog box and click on toggle icon to change the value to false

4. Then paste the following besedilo into the search box and similarly change it to false if set to true by clicking on the Toggle icon.

varnost.ssl3.dhe_rsa_aes_256_sha

paste security.ssl3.dhe rsa aes 256 sha in the search dialog box and click on toggle icon to change the value to false

5. Končno, znova zaženite brskalnik.

8. način: Znova namestite Firefox

If you are still facing the error message of error code SSL error weak server ephemeral dh key, then try reinstalling Firefox with fresh settings.

1. Pritisnite Windows tipka, tip Nadzorna plošča in kliknite na Odprto.

open Control Panel. How to Fix Mozilla Firefox Problem Loading Page

2. Nastavite Ogled po > Kategorija, nato kliknite na Odstranite program možnost v programi oddelek.

click on the option Uninstall a program in the Programs category. How to Fix Mozilla Firefox Problem Loading Page

3. Izberite Mozilla Firefox (x64 en-US) na seznamu kliknite na Odstrani na vrhu vrstice in kliknite na Da gumb v oknu UAC.

Select the Mozilla Firefox and click on the Uninstall button

4. Nato kliknite Naslednji gumb v Odstranitev Mozilla Firefox čarovnik.

Click on the Next button in the Mozilla Firefox Uninstall window. How to Fix Mozilla Firefox Problem Loading Page

5. Nato kliknite na Odstrani gumb v naslednjem oknu.

Click on the Uninstall button on the next window. Why is Firefox down

6. Kliknite na Konec v zadnjem oknu, da popolnoma odstranite aplikacijo Firefox.

Click on the Finish button on the last window. How to Fix Mozilla Firefox Problem Loading Page

7. Pritisnite Windows+ E tipke skupaj, da odprete File Explorer in se pomaknete do Ta računalnik > Lokalni disk (C:) > Programske datoteke > Mozilla Firefox mapa.

pojdite na pot lokacije mape mozilla firefox

8. Z desno miškino tipko kliknite Mozilla Firefox mapo in kliknite na Brisanje možnost na seznamu za brisanje datotek.

click on the Delete option. Why is Firefox down

9. Zdaj, znova zaženite računalnik.

10. Nato pritisnite Windows tipka, tip Google Chrome in kliknite na Odprto.

Opomba: Za prenos brskalnika Firefox v računalnik lahko uporabite kateri koli spletni brskalnik.

open Google Chrome. How to Fix Mozilla Firefox Problem Loading Page

11. Odprite uradno spletno stran Brskalnik Mozilla Firefox v brskalniku Google Chrome in kliknite na Prenesite Firefox gumb na oknu.

click on the Download Firefox button on the window. How to Fix Mozilla Firefox Problem Loading Page

12. Dvokliknite preneseno izvršljivo datoteko Firefox Installer.exe za zagon namestitvene datoteke.

run the installation file. Why is Firefox down

13. Počakajte, da se postopek namestitve konča.

Počakajte, da se postopek namestitve zaključi v oknu namestitvenega programa Firefox

14. Zaženite Firefox Aplikacija Spletni brskalnik na vašem računalniku.

open Firefox. How to Fix Mozilla Firefox Problem Loading Page

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We hope that this guide was helpful and that you were able to fix Mozilla Firefox problem loading page error & were able to figure out methods regarding why is Firefox down. Let us know which method worked for you the best. If you have any queries or suggestions, then feel free to drop them in the comments section below.