Gadzirisa Microsoft Teams Vhidhiyo Kufona Kusina Kushanda

If your camera is not working with Teams, don’t worry! This is a common issue faced by most users who handle meetings and conferences. Despite the fact that Microsoft Team is one of the best video conferencing and chatting applications, it is not perfect at times. Suddenly, you may detect Microsoft Teams video call not working issue, so you will be struck with paused video or black screen only. This problem may be associated with an in-built camera or an external web camera. Also, if you cannot start the camera, incompatible app settings may contribute to Teams video not working problem. We bring to you a perfect guide that will teach you how to fix Microsoft Teams video call not working issue. So, continue reading the article.

How to Fix Microsoft Teams Video Call Not Working

Before you get into the troubleshooting section, you must learn the reasons that cause this issue. And so, you can easily resolve the same appropriately.

• Corrupt/incompatible camera drivers.
• Additional camera devices are configured to your Windows 10 PC.
• Camera permission is not granted on your computer.
• A third-party antivirus program or Firewall is interfering with the Teams software.
• Some other applications in your device are using your inbuilt camera.
• VPN/Proxy interference.
• Yechinyakare Operating System.

Now, move ahead to the next section to resolve this issue. Analyze the reason to implement selective troubleshooting methods to attain quick results.

We have compiled a list of methods that will help you fix this problem in this section. The methods are arranged from basic to advanced steps to attain easier and faster results. Follow them in the same order to attain perfect results.

Yekutanga Troubleshooting

Before trying the advanced troubleshooting methods, here are some simple hacks that will resolve all temporary glitches associated with Microsoft Teams application.

1. Replug Webcam

• If you are using an external web camera, the first thing you have to do is to Unplug the web camera from the USB port, reboot your computer, and re-plug it again after some time.
• If you are using an inbuilt camera, ensure it is out of hardware glitches and failure.

2. Remove Other Hardware Devices

• Some other hardware devices plugged into your PC may interfere with the inbuilt camera or webcam. Temporarily, disable all other devices and check if this helps you.
• If you do not face this issue after disconnecting all other hardware devices, then plug them one by one to sort out the culprit.
• Always buy genuine peripherals from official or reliable stores for your Windows 10 computer.

3. Vhara Background Applications

Method 1: Mhanya Hardware uye Devices Troubleshooter

Windows 10 computers come with inbuilt troubleshooter tools to fix any problems associated with all of their components. The functionality of your camera can be affected by numerous factors. So, we recommend troubleshooting hardware and devices as instructed below.

1. Dhinda Windows + R makiyi pamwe chete kuti titange manya dialog box.

2. Tora msdt.exe -iChidimbuDiagnostic ndokurova pinda.

3. Zvadaro, tinya pa Next.

4A. If there is an issue and your device is not set up with the latest drivers, you will receive the following prompt. Select Shandisa izvi kugadzirisa and follow the on-screen instructions. Then, kutangazve mudziyo wako.

4B. If there is no issue with the drivers, click Vhara iyo inonetsa pachiratidziri chinotevera.

Method 2: Choose the Right Camera in Teams

Teams must access your camera, and for that, you have to choose the correct camera. If Teams faces any issue while accessing the camera, you will face so many conflicts. For the Desktop version of Teams, follow the below-mentioned steps to choose the right camera in your Windows 10 PC.

1. Rova Windows key. Tora Microsoft Team woitanga.

2. Dzvanya pane ine madhidhi matatu icon pedyo neyako Profile Picture in Teams.

3. Chinja kune mano tab in the left pane and scroll down the right screen.

4. Zvino, muna kamera menu, expand the drop-down menu.

5. Zvadaro, sarudza iyo kamera you want to use and make sure you save the changes. Check if you have fixed the Microsoft Teams video call not working issue by confirming the video in the preview space.

Uyewo Verenga: How to Change Microsoft Teams Profile Avatar

Method 3: Clear Microsoft Teams Cache

Teams collect temporary memory in the form of a cache to process the tasks easily within the app. If this temporary memory is over bulged or corrupt in your Windows 10 PC, then it might interfere with its main functions like camera, voice, noise, and a lot more. To solve the Teams video not working issue, consider clearing the cache as instructed below.

1. Buda chikwata uye kutanga Task Manager nokudzvinyirira Ctrl + Shift + Esc makiyi panguva imwe chete.

2. Mu Nzira tab, sarudza iyo Microsoft Team programs that are running in the background and select Mugumo Basa.

3. Zvadaro, rova ​​​​iyo Windows key uye funga % appdata% MicrosoftTeams iri mubhuri yekutsvaga.

4. Dzvanya Open sezvakaratidzwa.

5. Zvino, sarudza all the files and folders within the folder and select the Kudzima kuita.

6. Reboot yako Windows 10 PC.

Method 4: Disable Other Additional Devices

If you are using an external webcam or two or more cameras, your default camera might interfere with them. To fix the problem, disable all other additional devices as instructed below.

1. Tora Device Device mu Windows 10 menyu yekutsvaga uye uvhure.

2. Zvino, tinya kaviri Cameras kuti ndiwedze.

3. Zvadaro, tinya-kurudyi pane camera device (HP TrueVision HD, for example) and select the Dzura kadhi sarudzo sezvakaratidzwa.

Cherechedza: Ensure you select a camera that you are not currently using in Teams.

4. Simbisa chirevo nekudzvanya pa Ehe.

5. Follow these steps for all other additional devices and check if you have resolved Teams video call not working issue.

Cherechedza: Make sure you re-enable the default camera adapter again after fixing the issue.

Uyewo Verenga: Maitiro ekugonesa kana kudzima maMicrosoft Teams Push to Talk

Method 5: Allow Camera Permissions for Browsers

If you are using the browsing version of Teams, check if you have appropriate permissions for camera access. If not, you cannot access the camera for any browser-related applications, or you will be prompted for the same. Here are a few instructions to allow camera permissions for browsers. Google Chrome is taken as an example.

1. Tinya Windows key. Type Google Chrome woitanga.

2. Dzvanya pane ine madhidhi matatu icon uye sarudza Settings kuita.

3. Zvino, sarudza Security uye Privacy in the left pane and choose Site Settings from the main page.

4. Scroll down the main screen and select the kamera chisarudzo pasi pe Permissions menyu sezvakaratidzwa.

5. Pano, sarudza iyo MaSaiti anogona kukumbira kushandisa kamera yako option and make sure chikwata is not added in Not allowed to use your camera list.

6. Relaunch your mubrowser and check if you have fixed the Teams video not working issue.

Nzira 6: Gadziridza Windows

If you are using an outdated version of Windows 10 PC, then you may face common hardware problems in it, especially for cameras. Fortunately, you can update your Operating System with these simple steps.

1. Tinya Windows + I kiyi pamwe chete kuti tivhure Settings pakombiyuta yako.

2. Zvino, sarudza Kwidziridzo & Chengetedzo.

3. Sarudza Tarisa kuHurudzo kubva pakona yekurudyi.

4A. If your system is outdated, click Isa ikozvino kudhawunirodha uye kuisa yazvino vhezheni.

4B. Kana system yako yatove-ku-date, ipapo icharatidza Wava kufambirana nenguva shoko.

Uyewo Verenga: Where are Microsoft Teams Recordings Stored?

Method 7: Disable Firewall (Not Recommended)

If the security suite of Windows Defender Firewall is blocking the camera access of Microsoft Teams, here are a few options to deal with the issue.

Option I: Whitelist Teams in Firewall

1. Rova Windows key uye funga Windows Defender Firewall. Open the best results.

2. In the pop-up window, click on Rega app kana chimiro kuburikidza neWindows Defender Firewall.

3. Zvadaro, tinya Shandura zvirongwa. Finally, check for Microsoft Team to allow through the Firewall.

Cherechedza: Unogona kushandisa Bvumira imwe app... to browse your program if your desired application or program does not exist in the list.

4. Pakupedzisira, tinya OK kuchengetedza shanduko.

Option II: Disable Firewall Temporarily

Cherechedza: If you disable the Firewall, it makes your computer more vulnerable to malware or virus attacks. Hence, if you choose to do so, make sure to enable it soon after fixing the issue.

1. Tinya Windows key. Type Control Panel uye uvhure.

2. Set Wona ne as chikamu uye sarudza System uye kuchengeteka.

3. Zvino, tinya Windows Defender Firewall, sezvakaratidzwa pano.

4. Sarudza iyo Dzovha kana kuvhara Windows Defender Firewall chisarudzo kubva kumenyu yeboshwe.

5. Now, check the boxes next to the Bvisa Windows Defender Firewall (haina kukurudzirwa) option wherever available on this screen.

6. Dzvanya OK uye Reboot PC yako.

Nzira 8: Dzima VPN

Virtual Private Networks are used to prevent data stealing from a private network, and it is used as a gateway between the client and the server. Sometimes, using VPN servers might cause issues in online video conferencing applications. We recommend you disable the VPN client as instructed below.

1. Rova Windows key uye funga Zvirongwa zveVPN iri mubhuri yekutsvaga.

2. Mu Settings window, disconnect the active VPN basa.

3. Toggle kure VPN sarudzo pasi Advanced Options.

Uyewo Verenga: Gadzirisa Matimu eMicrosoft anoramba achitangazve

Method 9: Reinstall Camera Drivers

The old and incompatible camera drivers you use will often lead to Microsoft Teams video call not working issue. To remain on the safer side, always ensure you use an updated version of drivers. Here are a few instructions to reinstall camera drivers.

1. Vhura iyo Device Device using the steps mentioned above and expand the Cameras nekudzvanya kaviri pairi.

2. Zvino, tinya-kurudyi pane mutyairi uye sarudza Uninstall device.

3. Dzvanya Uninstall mukukurumidza.

4. Now, visit the manufacturer’s website (e.g. Lenovo).

5. wana uye Download madhiraivha anoenderana neWindows vhezheni paPC yako.

6. Kana wangodhaunirodha, tinya kaviri pa downloaded file uye tevera mirairo yepa-screen kuti uiise.

Method 10: Use Browser Version of Teams

If you have not attained any fix for this Microsoft Teams video call not working issue in the desktop version of Teams, then you can try a browser of Teams. This is an alternative to the issue and makes sure you have enabled access to media services enabled in your Windows 10 PC.

• If you are using the browsing version of Teams, check if you have appropriate permissions for camera access as done in Method 5.
• If not, you cannot access the camera for any browser-related applications, or you will be prompted for the same.

Uyewo Verenga: How To Set Microsoft Teams Status As Always Available

Method 11: Contact Microsoft Teams Technical Support

Still, if you cannot access Teams in both desktop and web versions of Teams, then take the last chance to submit a query on the official Microsoft support page.

1. Enda kune Microsoft Support peji.

2A. You can use the Wana Rubatsiro app in your Windows 10 system to submit your query. For this, click on the Open Get Help app button and confirm the prompt by clicking on the Vhura Wana Rubatsiro bhatani.

2B. Also, you could use the browser version to submit your problem. To do so, click on the Wana rubatsiro kubatana.

3. Zvino, nyora your problem mu Tell us your problem so we can get you the right help and support munda nekurova pinda.

4. Then, answer the questions according to your convenience, and finally, you would have resolved the Microsoft Teams video call not working issue.

akakurudzira kuti:

Tinovimba kuti gwaro iri raibatsira uye iwe unogona kugadzirisa Microsoft Teams video call not working. Feel free to reach out to us with your queries and suggestions. Keep visiting our page for more cool tips & tricks, and leave your comments below. Let us know what you want to learn next.