October 23, 2021

in mahwindo by Admin

Fix Unknown USB Device in Windows 10 (Device Descriptor Request Failed)

You may find that when you connect an external USB drive, it doesn’t work on your computer. Instead, you get an error message: The last USB device you connected to this computer malfunctioned, and Windows does not recognize it. This may be because the device incompatible with your system. The USB Device Descriptor is responsible for storing information related to various USB devices connected to it so that Windows operating system may recognize these USB devices in the future. If the USB is not recognized, then the USB device descriptor is not working properly on Windows 10. The unrecognized device in Device Manager will be labeled as Unknown USB Device (Device Descriptor Request Failed) aine yero netriangle ine chiratidzo chekudaidzira. The unknown USB device issue may arise due to various reasons. Today, we will help you fix the Unknown USB Device: Device Descriptor Request Failed error in Windows 10 PC.

Fix Device Descriptor Request Failed (Unkown USB Device)

How to Fix Unknown USB Device (Device Descriptor Request Failed) in Windows 10

You may face these common errors due to an Unknown USB Device issue:

Device Descriptor Request Failed
Port Reset Failed
Set Address Failed

There can be several reasons behind this issue, such as:

Outdated USB Drivers: If the current drivers in your Windows PC are incompatible or outdated with the system files, then you may face this error.
Enabled USB Suspend Settings: If you have enabled the USB Suspend settings in your device, then all the USB devices will be suspended from the computer if they are not in active use.
Outdated Windows OS: In some circumstances, it could be that the Windows operating system running on your device is outdated and thus, conflicting with the device drivers.
Malfunctioning USB ports: Unclean surroundings might also contribute to the poor performance of your USB drive since the accumulation of dust will not only block the ventilation to the computer but also, cause USB ports to malfunction.
Bios is not updated: This too may cause such problems.

A list of methods to fix Unknown USB Device: Device Descriptor Request Failed error in Windows 10 computers has been compiled and arranged according to user convenience. So, keep reading!

Nzira 1: Basic Troubleshooting

Method 1A: Maintain Clean & Ventilated Ambience

Unclean surroundings and dusty USB ports may cause an Unknown USB Device error in your Windows 10 desktop/laptop. Hence, you should implement the following steps:

1. Clean laptop vents & ports. Use a compressed air cleaner while being extremely careful not to damage anything.

2. Moreover, ensure enough space for kufefetedza zvakanaka of your desktop/laptop, as shown.

ventillated laptop computer setup. Fix Unknown USB Device Descriptor Request Failed in Windows 10

Method 1B: Resolve Hardware Issues

Sometimes, a glitch in the USB port or power supply might trigger an unknown USB device Windows 10 error. Hence, you should perform the following checks:

1. Kana nyaya yacho inokonzerwa nemagetsi, saka edza kuisa zvakare USB mudziyo mushure mekuburitsa laptop kubva pane magetsi.

2. Batanidza imwe USB mudziyo with the same USB port and check if there is an issue with the port.

3. Batanidza USB mudziyo mu a chiteshi chakasiyana kutonga kunze nyaya ne USB ports.

usb device ports laptop

Method 1C: Restart Windows PC

In most cases, a simple restart might fix Unknown USB Device (Device Descriptor Request Failed) issue.

1. Dzinga iyo USB mudziyo.

2. Dzorerazve Windows PC yako.

click on Restart. Fix Unknown USB Device Descriptor Request Failed in Windows 10

3. Reconnect the USB device and check if it worked or not.

Method 2: Run Windows Troubleshooter

You should try running the in-built Windows troubleshooter to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. You can do so in the two ways explained below.

Option 1: Run Hardware and Devices Troubleshooter

1. Dhinda Windows +R makiyi panguva imwe chete kuvhura iyo manya dialog box.

2. Tora msdt.exe -iChidimbuDiagnostic uye tinya OK, sezvakaratidzwa.

type in command msdt.exe id DeviceDiagnostic in Run command box and select OK

3. Here click on the enderera sarudzo, sezvinoratidzwa pasi apa.

tinya pane Yepamberi sarudzo muHardware uye Devices Troubleshooter

4. Tarisa bhokisi rakanyorwa Nyorera kugadziridza otomatiki uye tinya Next.

check apply repairs automatically option in hardware and devices troubleshooter and click on Next

5. Once the process is completed, tangazve PC yako and check if USB is being recognized now.

Option 2: Troubleshoot Malfunctioning USB Device

1. Kubva ku Bharaki, tora-kurudyi pane USB Device icon.

2. Sarudza iyo Open Devices and Printers sarudzo, sezvaratidzwa.

3.Kenya-kurudyi USB Mudziyo (semuenzaniso Cruzer Blade) uye sarudza disposal, sezvinoratidzwa pasi apa.

right click on usb device and select troubleshoot option in devices and printers Window. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Windows Dambudziko will automatically detect problems and fix these as well.

windows troubleshooter yekuona matambudziko

Cherechedza: If the troubleshooter states that it could not identify the issue, then try the other methods discussed in this article.

Uyewo Verenga: Fix USB device not recognized by Windows 10

Nzira 3: Gadziridza USB Drivers

To fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10, you are advised to update USB drivers, as follows:

1. Tora device manager mu Windows yekutsvaga bar ndokurova Pinda kiyi kuvhura.

2. Enda kune Universal Serial Bus controllers section and expand it with a double-click.

Double click on Universal Serial Bus Controllers in the Device Manager window

3. Zvino, tinya-kurudyi ipapo USB mutyairi (semuenzaniso Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) uye sarudza Update mutyairi.

right click on usb driver and select update driver. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Tevere, tinya Tsvaga wotomatiki kune vatyairi.

5A. Your driver will update itself to the latest version.

5B. If your driver is already up-to-date, then you will get the message: The best drivers for your device are already installed.

6. Dzvanya pedyo to exit the window and Restart kombiyuta.

7. dzokorora the same for all USB drivers.

Method 4: Roll Back USB Drivers

If the USB device had been working correctly, but began to malfunction after an update, then rolling back the USB Drivers might help. Follow the given instructions below to do so:

1. Enda kune Device Manager > Universal Serial Bus controllers sezvakatsanangurwa mu Method 3.

2.Kenya-kurudyi USB mutyairi (semuenzaniso Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) uye sarudza Properties, sezviri kuratidzwa pazasi.

right click on usb driver and select properties

3. Mu USB Device Properties hwindo, chinja ku mutyairi tab uye sarudza Roll Back Driver.

chitsamba: If the option to Roll Back Driver is greyed out in your system, it indicates that your system does not have any updates installed for the driver. In this case, try alternative methods discussed in this article.

roll back driver. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Sarudza Why are you rolling back? from the given list and click on Ehe kuti asimbise.

select reason to roll back drivers and click Yes

5. After the process is finished, click on OK kushandisa shanduko iyi.

6. Finally, confirm the prompt and kutangazve system yako kuita kuti rollback ishande.

Uyewo Verenga: Fix Universal Serial Bus (USB) Controller Driver Issue

Method 5: Reinstall USB Drivers

If the above methods to update or roll back drivers do not work, then you can try to reinstall your USB driver. Here’s how to fix Unknown USB Device (Device Descriptor Request Failed) issue:

1. Enda ku Maneja Wedhi> Universal Serial Bus controllers, using the steps mentioned in Method 3.

2.Kenya-kurudyi Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft) uye sarudza Uninstall device, sezvakaratidzwa.

right click on usb driver and select Uninstall device. Fix Unknown USB Device Descriptor Request Failed in Windows 10

3. Zvino, tinya Uninstall uye uchitangazve PC yako.

4. Now, download the latest USB driver from manufacturer website like Intel.

download intel USB driver. Fix Unknown USB Device Descriptor Request Failed in Windows 10

5. Once downloaded, install the latest USB driver. Then, connect your USB device and check if the said error is rectified.

Method 6: Disallow PC to Turn Off USB Device

The USB power-saving feature allows the hub driver to suspend any individual USB port without affecting the function of other ports, in order to save power. This feature, however useful, may still cause Unknown USB Device issue when your Windows 10 PC is idle. Hence, disable the automatic USB suspend feature using the given steps:

1. Enda kune iyo Device Device sezvakaratidzwa mu Method 3.

2. Here, double-click on Zvishandiso Zvemunhu Zvese kuti ndiwedze.

double click on the Human Interface Devices.

3. Tinya-kurudyi pane iyo USB Input Chishandiso uye sarudza Properties.

Right click on USB input device and select the Properties. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Here, switch to the Power Management tab and uncheck the box titled Bvumira komputa kudzima mudziyo uyu kuchengetedza magetsi.

5. Pakupedzisira, tinya pa OK uye kutangazve yako system.

Uyewo Verenga: Gadzirisa USB Inoramba ichibvisa uye ichibatanidza zvakare

Method 7: Disable USB Selective Suspend Feature

The selective suspend feature too, helps you to conserve power while disconnecting USB sticks and other peripherals. You can easily disable the USB Selective Suspend feature via Power Options, as explained below:

1. Tora masimba mapuranga mu Windows yekutsvaga bar uye baya Open.

2. Sarudza Tarisa ne > Zvidhori hombe, uye ipapo tora Power Options, sezvakaratidzwa.

go to the Power Options and click on it

3. Pano, tinya pa Shandura hurongwa hwezvirongwa in your currently selected plan section.

sarudza Shandura marongero ehurongwa.

4. Mu Edit Plan Settings window, sarudza Shandura zvirongwa zvemasimba epamusoro kuita.

In the Edit Plan Settings window, click on Change advanced power settings

5. Zvino, tinya kaviri Zvirongwa zve USB kuti ndiwedze.

tinya kaviri pane usb zvigadziriso sarudzo mukati Shandura hwindo remagetsi epamberi

6. Kamwe zvakare, tinya kaviri USB inosarudza kumisa kuseta kuti ndiwedze.

double click on usb selective supend settings in usb settings in Change advanced power settings window

7. Pano, tinya pa Pabhateri uye chinja mamiriro acho kuva Akaremara from the drop-down list, as illustrated.

sarudza pane zvigadziriso zvebhatiri kuti wakaremara mu usb sarudza supend marongero mune usb marongero muShandura hwindo remagetsi epamberi

8. Zvino, tinya Yakagadzirirwa mukati uye chinja mamiriro acho kuva Akaremara pano futi.

click Apply then, OK to save changes after disabling usb selective supend settings in usb settings in Change advanced power settings window

9. Pakupedzisira, tinya pa Shandisa > Zvakanaka to save these changes. Restart your PC and check if the issue is solved now.

Method 8: Bvisa Kurumidza Kutanga

Turning off the fast startup option is recommended to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. Just, follow the given steps:

1. Enda kune Control Panel > Power Options sezvinoratidzwa mu Method 7.

2. Pano, tinya pa Sarudza izvo zvishongo zvesimba zvinoshanda option in the left bar.

3. Zvino, sarudza iyo Shandura zvigadziro izvo zvisiripo kuita.

Dzvanya pakanzi Shandura marongero asiri kuwanikwa parizvino

4. Next, uncheck the box Dzoka kutangira nokukurumidza (yakakurudzirwa) uye ipapo chengeta Save the changes Sezvinoratidzwa pasi apa.

uncheck the box Turn on fast startup and then click on Save changes as shown below. Fix Unknown USB Device Descriptor Request Failed in Windows 10

5. Pakupedzisira, kutangazve Windows PC yako.

Uyewo Verenga: Fix USB Device not Recognized Error Code 43

Nzira 9: Gadziridza Windows

Always ensure that you use your system in its updated version. Otherwise, it will cause the said problem.

1. Tora Chengetedza zvinyorwa mu Windows yekutsvaga bar uye baya Open.

2. Zvino, tinya pa Tarisa kuHurudzo bhatani.

select Check for Updates from the right panel.

3A. Tevera iyo on-screen mirayiridzo kudhawunirodha uye kuisa yazvino update iripo.

Follow the on screen instructions to download and install the latest update available. Fix Unknown USB Device Descriptor Request Failed in Windows 10

3B. Kana system yako yatove-ku-date, ipapo icharatidza Wava kufambirana nenguva shoko.

windows kugadzirisa meseji yazvino

4. Dzorerazve system yako uye tarisa kana nyaya yacho yagadziriswa izvozvi.

Nzira 10: Gadziridza BIOS

If the above method could not fix Unknown USB Device issue in your Windows 10 desktop/laptop, then you can try updating system BIOS. Read our elaborate tutorial to understand What is BIOS, How to check the current BIOS version, and How to update System BIOS here.

Pro Tip: Use the given links to Download Latest BIOS Version for Lenovo, Dell & HP malaptop.

akakurudzira kuti:

We hope that you could learn sei kuti fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10 problem. Let us know which method helped you the best. Also, if you have any queries or suggestions, then feel free to drop them in the comments section.