September 12, 2017

Windows Cannot Connect to the Printer [SOLVED]

Fix Windows Cannot Connect to the Printer: If you are connected to a local network which shares a printer, it may be possible you may receive the error message “Windows cannot connect to the printer. Operation failed with error 0x000000XX” while trying to add the shared printer to your computer using Add Printer feature. This issue occurs because, after the printer is installed, Windows 10 or Windows 7 incorrectly looks for the Mscms.dll file in a subfolder different than the windowssystem32 subfolder.

Fix Windows Cannot Connect to the Printer

Now there is alreadya Microsoft hotfix for this issue but it doesn’t seem to work for many users. So without wasting any time let’s see how to actually Fix Windows Cannot Connect to the Printer on Windows 10 with the below-listed troubleshooting guide.

Cherechedza: Unogona kuedza Microsoft hotfix first, just in case if this work for you then you will save a lot of time.

Windows Cannot Connect to the Printer [SOLVED]

Ita shuwa yekugadzira nzvimbo yekudzosera kana chimwe chinhu chikatadza.

Method 1: Copy the mscms.dll

1.Navigate to the following folder: C: Windows system32

2.Find the mscms.dll in the above directory and right-click then select copy.

Right-click on mscms.dll and select Copy

3.Now paste the above file in the following location according to your PC architecture:

C:windowssystem32spooldriversx643 (For 64-bit)
C:windowssystem32spooldriversw32x863 (For 32-bit)

4.Reboot your PC to save changes and again try to connect to the remote printer again.

This should help you Fix Windows Cannot Connect to the Printer issue,  kana zvisina kudaro enderera.

Method 2: Create A New Local Port

1.Press Windows Key + X wobva wasarudza Control Panel.

control panel

2.Zvino tinya Hardware uye Sound wobva wadzvanya Zvishandiso uye Dhinda.

Dzvanya Zvishandiso uye Printer pasi pe Hardware uye Inzwi

3.Dzvanya Wedzera printer kubva pane yepamusoro menyu.

Wedzera printer kubva kumidziyo nemaprinta

4.If you don’t see you printer listed click the link which says “The printer that I want isn’t listed."

Dzvanya paPrinter yandinoda haina kunyorwa pazasi

5.From the next screen select “Wedzera wepa printer yepakita kana network network printer nemitemo yekushandisa”Wobva wadzvanya Inotevera.

Tarisa mucherechedzo Wedzera printa yemuno kana network printa ine manyorerwo emaoko uye tinya Next

6. Sarudza Gadzira chiteshi chitsva and then from type of port drop-down select Yemunharaunda Port wobva wadzvanya Next.

Select Create a new port and then from type of port drop-down select Local Port and then click Next

7.Type the printer’s address in Printers port name field in the following format:

IP address or the Computer NamePrinters Name

Semuyenzaniso 192.168.1.120HP LaserJet Pro M1136

Type the printer’s address in Printers port name field and click OK

8.Now click OK and then click Next.

9.Follow on-screen instructions to finish the process.

Method 3: Restart Print Spooler Service

1.Press Windows Key + R wobva wanyora services.msc uye hit Beat.

masevhisi mahwindo

2.Find Dhinda Spooler sevhisi in the list and double-click on it.

3.Itai kuti rudzi rweKutanga rwakagadzirirwa otomatiki and the service is running, then click on Stop and then again click on start in order to restart the service.

Ita shuwa kuti rudzi rweKutanga rwakaiswa kuOtomatiki yekudhinda spooler

4.Click Nyorera uchiteverwa ne OK.

5.After that, again try to add the printer and see if the you’re able to Fix Windows Cannot Connect to the Printer issue.

Method 4: Delete Incompatible Printer Drivers

1.Press Windows key + R then type printmanagement.msc uye hit Beat.

2.From the left pane, click All Drivers.

From the left pane, click All Drivers and then right-click on the printer driver and select Delete

3.Now in the right window pane, right-click on the printer driver and click Delete.

4.If you see more than one printer driver names, repeat the above steps.

5.Again try to add the printer and install its drivers. See if you are able to Fix Windows Cannot Connect to the Printer issue, kana zvisina kudaro enderera mberi nenzira inotevera.

Nzira 5: Registry Fix

1.First, you need to stop Printer Spooler service (Refer to method 3).

2.Press Windows Key + R wobva wanyora regedit uye rova ​​​​Enter kuti uvhure Registry Mharidzo.

Run command regedit

3.Navigate kune inotevera registry kiyi:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionPrintProvidersClient Side Rendering Print Provider

4.Zvino baya-kurudyi pa Client Side Rendering Print Provider uye sarudza Bvisa.

Right-click on Client Side Rendering Print Provider and select Delete

5.Now again start Printer Spooler service and reboot your PC to save changes.

Yakakurudzirwa iwe:

Ndizvo zvawakabudirira Fix Windows Cannot Connect to the Printer issue asi kana uchiri nemibvunzo ine chekuita nechinyorwa ichi wobva wasununguka kuvabvunza muchikamu chemhinduro.