October 23, 2021

Fix Unknown USB Device in Windows 10 (Device Descriptor Request Failed)

You may find that when you connect an external USB drive, it doesn’t work on your computer. Instead, you get an error message: The last USB device you connected to this computer malfunctioned, and Windows does not recognize it. This may be because the device incompatible with your system. The USB Device Descriptor is responsible for storing information related to various USB devices connected to it so that Windows operating system may recognize these USB devices in the future. If the USB is not recognized, then the USB device descriptor is not working properly on Windows 10. The unrecognized device in Device Manager will be labeled as Unknown USB Device (Device Descriptor Request Failed) la a Saddex xagal jaale ah oo leh calaamad qaylo. The unknown USB device issue may arise due to various reasons. Today, we will help you fix the Unknown USB Device: Device Descriptor Request Failed error in Windows 10 PC.

Hagaaji Codsiga Sharaxiyaha Aaladda (Aaladda USB aan la aqoon)

Hagaaji Codsiga Sharaxiyaha Aaladda wuu fashilmay

How to Fix Unknown USB Device (Device Descriptor Request Failed) in Windows 10

You may face these common errors due to an Unknown USB Device issue:

  • Device Descriptor Request Failed
  • Port Reset Failed
  • Set Address Failed

There can be several reasons behind this issue, such as:

  • Outdated USB Drivers: If the current drivers in your Windows PC are incompatible or outdated with the system files, then you may face this error.
  • Enabled USB Suspend Settings: If you have enabled the USB Suspend settings in your device, then all the USB devices will be suspended from the computer if they are not in active use.
  • Outdated Windows OS: In some circumstances, it could be that the Windows operating system running on your device is outdated and thus, conflicting with the device drivers.
  • Malfunctioning USB ports: Unclean surroundings might also contribute to the poor performance of your USB drive since the accumulation of dust will not only block the ventilation to the computer but also, cause USB ports to malfunction.
  • BIOS is not updated: This too may cause such problems.

A list of methods to fix Unknown USB Device: Device Descriptor Request Failed error in Windows 10 computers has been compiled and arranged according to user convenience. So, keep reading!

Habka 1: Cilad-bixinta aasaasiga ah

Method 1A: Maintain Clean & Ventilated Ambience

Unclean surroundings and dusty USB ports may cause an Unknown USB Device error in your Windows 10 desktop/laptop. Hence, you should implement the following steps:

1. Clean laptop vents & dekadaha. Use a compressed air cleaner while being extremely careful not to damage anything.

2. Moreover, ensure enough space for hawo habboon of your desktop/laptop, as shown.

ventillated laptop computer setup. Fix Unknown USB Device Descriptor Request Failed in Windows 10

Method 1B: Resolve Hardware Issues

Sometimes, a glitch in the USB port or power supply might trigger an unknown USB device Windows 10 error. Hence, you should perform the following checks:

1. Haddii arrintu ay ka dhalatay korontadu, markaa isku day dib-u-gelinta qalabka USB-ga ka dib marka la furo laptop-ka laga helo korontada.

2. Ku xidh qalab kale oo USB ah with the same USB port and check if there is an issue with the port.

3. Ku xidh qalabka USB a deked kala duwan si meesha looga saaro arrimaha ku saabsan dekedaha USB.

usb device ports laptop

Method 1C: Restart Windows PC

In most cases, a simple restart might fix Unknown USB Device (Device Descriptor Request Failed) issue.

1. Ka jar qalabka USB-ga.

2. Dib u bilow Windows PC kaaga.

click on Restart. Fix Unknown USB Device Descriptor Request Failed in Windows 10

3.  Isku xir the USB device and check if it worked or not.

Method 2: Run Windows Troubleshooter

You should try running the in-built Windows troubleshooter to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. You can do so in the two ways explained below.

Option 1: Run Hardware and Devices Troubleshooter

1. Saxiix Windows + R furayaasha isku mar si loo bilaabo Run sanduuqa wada-hadalka.

2. Nooca msdt.exe -id QalabDaagnostic iyo guji OK, sida ka muuqata.

type in command msdt.exe id DeviceDiagnostic in Run command box and select OK

3. Here click on the Advanced ikhtiyaarka, sida hoos lagu muujiyey.

guji Advanced option in Hardware and Devices Troubleshooter

4. Calaamadee sanduuqa calaamadeysan Si toos ah u codso dayactirka iyo guji Next.

Hubi codsiga dayactirka si toos ah ee qalabka iyo qalabka cilad bixiyaha oo guji Next

5. Once the process is completed, inaad dib u bilowdo PC-gaaga and check if USB is being recognized now.

Option 2: Troubleshoot Malfunctioning USB Device

1. Laga soo bilaabo Guddi -hawleed, midig-guji halka ay ku taal USB Device icon.

2. Xulo Open Devices and Printers ikhtiyaarka, sida ku cad.

right click on USB icon at taskbar and select open devices and printers option

3. Midig u guji Qalabka USB (tusaale ahaan Cruzer Blade) oo dooro Xallinta Dhibaatada, sida hoos lagu muujiyey.

right click on usb device and select troubleshoot option in devices and printers Window. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Cilladaha Daaqadaha will automatically detect problems and fix these as well.

cilad bixiyaha daaqadaha oo ogaanaya dhibaatooyinka

Fiiro gaar ah: If the troubleshooter states that it could not identify the issue, then try the other methods discussed in this article.

Sidoo kale Akhri: Hagaaji qalabka USB-ga ee uusan aqoonsanayn Windows 10

Habka 3: Cusbooneysii Drivers USB

To fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10, you are advised to update USB drivers, as follows:

1. Nooca maamulaha qalabka ee Bar raadinta daaqadaha iyo garaacaan Gali furaha si loo furo.

Ku qor Maareeyaha Aaladda gudaha Windows 10 menu raadinta.

2. Tag meesha Kantaroolayaasha Iskoolada Sare section and expand it with a double-click.

Double click on Universal Serial Bus Controllers in the Device Manager window

3. Hadda, midig-guji USB wadaha (tusaale ahaan Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) oo dooro Kaar wadaha.

right click on usb driver and select update driver. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Marka xigta, dhagsii Si toos ah u raadi darawaliinta 

click on select Search automatically for drivers.

5A. Your driver will update itself to the latest version.

5B. If your driver is already up-to-date, then you will get the message: The best drivers for your device are already installed.

If you driver is already up-to-date, then you will see the following screen. Fix Unknown USB Device Descriptor Request Failed in Windows 10

6. Guji Close to exit the window and Restart kombiyuutarka.

7. Ku celi the same for all USB drivers.

Method 4: Roll Back USB Drivers

If the USB device had been working correctly, but began to malfunction after an update, then rolling back the USB Drivers might help. Follow the given instructions below to do so:

1. U soco Device Manager > Universal Serial Bus controllers sida lagu sharaxay Habka 3.

2. Midig u guji Darawalka USB (tusaale ahaan Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) oo dooro Guryaha, sida hoos ku sawiran.

right click on usb driver and select properties

3. In USB Device Properties daaqad, u beddelo Driver tab iyo dooro Dib-u-laabashada Darawalka.

note: If the option to Roll Back Driver is greyed out in your system, it indicates that your system does not have any updates installed for the driver. In this case, try alternative methods discussed in this article.

roll back driver. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Xulo Waa maxay sababta aad dib ugu laabanayso? from the given list and click on Haa si loo xaqiijiyo.

select reason to roll back drivers and click Yes

5. After the process is finished, click on OK si loo dabaqo isbeddelkan.

6. Finally, confirm the prompt and qeybtii labaad nidaamkaaga si uu dib-u-celinta u noqdo mid waxtar leh.

Sidoo kale Akhri: Fix Universal Serial Bus (USB) Controller Driver Issue

Habka 5: Dib u rakib darawalada USB

If the above methods to update or roll back drivers do not work, then you can try to reinstall your USB driver. Here’s how to fix Unknown USB Device (Device Descriptor Request Failed) issue:

1. Tag Maareeyaha Aaladda> Kantaroolayaasha Iskoolada Sare, using the steps mentioned in Habka 3.

2. Midig u guji Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft) dooro Uninstall qalabka, sida ka muuqata.

right click on usb driver and select Uninstall device. Fix Unknown USB Device Descriptor Request Failed in Windows 10

3. Hadda, guji uninstall iyo inaad dib u bilowdo PC-gaaga.

click on uninstall button to confirm uninstalling the driver

4. Now, download the latest USB driver from manufacturer website like Intel.

download intel USB driver. Fix Unknown USB Device Descriptor Request Failed in Windows 10

5. Once downloaded, install the latest USB driver. Then, connect your USB device and check if the said error is rectified.

Method 6: Disallow PC to Turn Off USB Device

The USB power-saving feature allows the hub driver to suspend any individual USB port without affecting the function of other ports, in order to save power. This feature, however useful, may still cause Unknown USB Device issue when your Windows 10 PC is idle. Hence, disable the automatic USB suspend feature using the given steps:

1. U soco Maareeyaha Qalabka sida ku cad Habka 3.

2. Halkan, laba-guji Qalabka Isdhexgalka Aadanaha si loo ballaariyo.

double click on the Human Interface Devices.

3. Midig-guji USB Input Device dooro Guryaha.

Right click on USB input device and select the Properties. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Here, switch to the Maaraynta Awoodda tab and uncheck the box titled U ogolow kombuyuutarku inuu damiyo qalabkan si uu koronta u badbaadiyo.

switch to the Power Management tab and uncheck the box Allow the computer to turn off this device to save power

5. Ugu dambeyntii, dhagsii OK iyo qeybtii labaad nidaamkaaga.

Sidoo kale Akhri: Hagaaji USB wuxuu sii wadaa goynta iyo isku xidhka

Method 7: Disable USB Selective Suspend Feature

The selective suspend feature too, helps you to conserve power while disconnecting USB sticks and other peripherals. You can easily disable the USB Selective Suspend feature via Power Options, as explained below:

1. Nooca Control guddi ee Bar raadinta daaqadaha oo guji Open.

Ku qor Control Panel ee bar raadinta oo guji Open.

2. Xulo Eeg by > Astaamo waaweyn, kadibna guji Fursadaha Awooda, sida ka muuqata.

go to the Power Options and click on it

3. Halkan, guji Beddel goobaha qorshaha in your currently selected plan section.

dooro Beddel goobaha qorshaha.

4. In Wax ka beddel dejinta Qorshaha daaqad, dooro Beddel goobaha koronto ee sare doorasho.

In the Edit Plan Settings window, click on Change advanced power settings

5. Hadda, laba-guji Qalabka USB si loo ballaariyo.

laba jeer guji ikhtiyaarka dejinta usb ee ku yaal Beddel daaqada habaynta awooda horumarsan

6. Mar labaad, laba-guji Dejinta joojinta xulashada USB si loo ballaariyo.

double click on usb selective supend settings in usb settings in Change advanced power settings window

7. Halkan, guji Bateriga oo beddel goobta naafada from the drop-down list, as illustrated.

ka dooro goobaha batteriga si aad u curyaamiso usb-ka xulashada supend settings gudaha usb settings ee Beddel daaqada sare ee tamarta

8. Hadda, guji Ku rakibay oo beddel goobta naafada halkan sidoo kale.

click Apply then, OK to save changes after disabling usb selective supend settings in usb settings in Change advanced power settings window

9. Ugu dambeyntii, dhagsii Codso > OK to save these changes. Restart your PC and check if the issue is solved now.

Habka 8: Demi Degdeg ah Bilawga

Turning off the fast startup option is recommended to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. Just, follow the given steps:

1. Tag meesha Control Panel > Power Options sida ku cad Habka 7.

2. Halkan, guji Xulo waxa badhanka awoodda leh option in the left bar.

In the Power Options window, select the Choose what the power button does option, as highlighted below. Fix Unknown USB Device Descriptor Request Failed in Windows 10

3. Hadda, dooro Beddel goobaha hadda aan la heli karin doorasho.

Guji Beddel goobaha aan hadda la heli karin

4. Next, uncheck the box Daar furan dhakhso ah (lagugula talinayaa) kadibna riix Save isbedel sida hoos ku qoran.

uncheck the box Turn on fast startup and then click on Save changes as shown below. Fix Unknown USB Device Descriptor Request Failed in Windows 10

5. Ugu dambayntii. qeybtii labaad Windows PC kaaga.

Sidoo kale Akhri: Fix USB Device not Recognized Error Code 43

Habka 9: Cusbooneysii Windows

Always ensure that you use your system in its updated version. Otherwise, it will cause the said problem.

1. Nooca Hubi wixii cusbooneysiin ah ee Bar raadinta daaqadaha oo guji Open.

Ku qor Check for updates in bar search oo guji Open. Hagaaji Codsiga Sharaxiyaha Aaladda USB Aan La Aqoon Ayaa Ku Fashilantay Windows 10

2. Hadda, guji Hubi Bixinta Badhanka.

select Check for Updates from the right panel.

3A. Lasoco tilmaamaha shaashadda si loo soo dejiyo oo loo rakibo cusboonaysiinta ugu dambeysay ee la heli karo.

Follow the on screen instructions to download and install the latest update available. Fix Unknown USB Device Descriptor Request Failed in Windows 10

3B. Haddii nidaamkaagu hore u cusbaa, markaas wuu tusi doonaa Waad la socotaa farriin.

windows update waxaad ku cusub tahay fariintan

4. Dib u bilow your system and check if the issue is resolved now.

Habka 10: Cusbooneysii BIOS

If the above method could not fix Unknown USB Device issue in your Windows 10 desktop/laptop, then you can try updating system BIOS. Read our elaborate tutorial to understand What is BIOS, How to check the current BIOS version, and How to update System BIOS here.

Talo Pro: Use the given links to Download Latest BIOS Version for Lenovo, Dell & HP laptops.

lagu talinayo:

We hope that you could learn sida loo fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10 problem. Let us know which method helped you the best. Also, if you have any queries or suggestions, then feel free to drop them in the comments section.