Fix Unknown USB Device in Windows 10 (Device Descriptor Request Failed)
You may find that when you connect an external USB drive, it doesn’t work on your computer. Instead, you get an error message: The last USB device you connected to this computer malfunctioned, and Windows does not recognize it. This may be because the device incompatible with your system. The USB Device Descriptor is responsible for storing information related to various USB devices connected to it so that Windows operating system may recognize these USB devices in the future. If the USB is not recognized, then the USB device descriptor is not working properly on Windows 10. The unrecognized device in Device Manager will be labeled as Unknown USB Device (Device Descriptor Request Failed) la a Saddex xagal jaale ah oo leh calaamad qaylo. The unknown USB device issue may arise due to various reasons. Today, we will help you fix the Unknown USB Device: Device Descriptor Request Failed error in Windows 10 PC.
How to Fix Unknown USB Device (Device Descriptor Request Failed) in Windows 10
You may face these common errors due to an Unknown USB Device issue:
- Device Descriptor Request Failed
- Port Reset Failed
- Set Address Failed
There can be several reasons behind this issue, such as:
- Outdated USB Drivers: If the current drivers in your Windows PC are incompatible or outdated with the system files, then you may face this error.
- Enabled USB Suspend Settings: If you have enabled the USB Suspend settings in your device, then all the USB devices will be suspended from the computer if they are not in active use.
- Outdated Windows OS: In some circumstances, it could be that the Windows operating system running on your device is outdated and thus, conflicting with the device drivers.
- Malfunctioning USB ports: Unclean surroundings might also contribute to the poor performance of your USB drive since the accumulation of dust will not only block the ventilation to the computer but also, cause USB ports to malfunction.
- BIOS is not updated: This too may cause such problems.
A list of methods to fix Unknown USB Device: Device Descriptor Request Failed error in Windows 10 computers has been compiled and arranged according to user convenience. So, keep reading!
Habka 1: Cilad-bixinta aasaasiga ah
Method 1A: Maintain Clean & Ventilated Ambience
Unclean surroundings and dusty USB ports may cause an Unknown USB Device error in your Windows 10 desktop/laptop. Hence, you should implement the following steps:
1. Clean laptop vents & dekadaha. Use a compressed air cleaner while being extremely careful not to damage anything.
2. Moreover, ensure enough space for hawo habboon of your desktop/laptop, as shown.
Method 1B: Resolve Hardware Issues
Sometimes, a glitch in the USB port or power supply might trigger an unknown USB device Windows 10 error. Hence, you should perform the following checks:
1. Haddii arrintu ay ka dhalatay korontadu, markaa isku day dib-u-gelinta qalabka USB-ga ka dib marka la furo laptop-ka laga helo korontada.
2. Ku xidh qalab kale oo USB ah with the same USB port and check if there is an issue with the port.
3. Ku xidh qalabka USB a deked kala duwan si meesha looga saaro arrimaha ku saabsan dekedaha USB.
Method 1C: Restart Windows PC
In most cases, a simple restart might fix Unknown USB Device (Device Descriptor Request Failed) issue.
1. Ka jar qalabka USB-ga.
2. Dib u bilow Windows PC kaaga.
3. Isku xir the USB device and check if it worked or not.
Method 2: Run Windows Troubleshooter
You should try running the in-built Windows troubleshooter to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. You can do so in the two ways explained below.
Option 1: Run Hardware and Devices Troubleshooter
1. Saxiix Windows + R furayaasha isku mar si loo bilaabo Run sanduuqa wada-hadalka.
2. Nooca msdt.exe -id QalabDaagnostic iyo guji OK, sida ka muuqata.
3. Here click on the Advanced ikhtiyaarka, sida hoos lagu muujiyey.
4. Calaamadee sanduuqa calaamadeysan Si toos ah u codso dayactirka iyo guji Next.
5. Once the process is completed, inaad dib u bilowdo PC-gaaga and check if USB is being recognized now.
Option 2: Troubleshoot Malfunctioning USB Device
1. Laga soo bilaabo Guddi -hawleed, midig-guji halka ay ku taal USB Device icon.
2. Xulo Open Devices and Printers ikhtiyaarka, sida ku cad.
3. Midig u guji Qalabka USB (tusaale ahaan Cruzer Blade) oo dooro Xallinta Dhibaatada, sida hoos lagu muujiyey.
4. Cilladaha Daaqadaha will automatically detect problems and fix these as well.
Fiiro gaar ah: If the troubleshooter states that it could not identify the issue, then try the other methods discussed in this article.
Sidoo kale Akhri: Hagaaji qalabka USB-ga ee uusan aqoonsanayn Windows 10
Habka 3: Cusbooneysii Drivers USB
To fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10, you are advised to update USB drivers, as follows:
1. Nooca maamulaha qalabka ee Bar raadinta daaqadaha iyo garaacaan Gali furaha si loo furo.
2. Tag meesha Kantaroolayaasha Iskoolada Sare section and expand it with a double-click.
3. Hadda, midig-guji USB wadaha (tusaale ahaan Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) oo dooro Kaar wadaha.
4. Marka xigta, dhagsii Si toos ah u raadi darawaliinta
5A. Your driver will update itself to the latest version.
5B. If your driver is already up-to-date, then you will get the message: The best drivers for your device are already installed.
6. Guji Close to exit the window and Restart kombiyuutarka.
7. Ku celi the same for all USB drivers.
Method 4: Roll Back USB Drivers
If the USB device had been working correctly, but began to malfunction after an update, then rolling back the USB Drivers might help. Follow the given instructions below to do so:
1. U soco Device Manager > Universal Serial Bus controllers sida lagu sharaxay Habka 3.
2. Midig u guji Darawalka USB (tusaale ahaan Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) oo dooro Guryaha, sida hoos ku sawiran.
3. In USB Device Properties daaqad, u beddelo Driver tab iyo dooro Dib-u-laabashada Darawalka.
note: If the option to Roll Back Driver is greyed out in your system, it indicates that your system does not have any updates installed for the driver. In this case, try alternative methods discussed in this article.
4. Xulo Waa maxay sababta aad dib ugu laabanayso? from the given list and click on Haa si loo xaqiijiyo.
5. After the process is finished, click on OK si loo dabaqo isbeddelkan.
6. Finally, confirm the prompt and qeybtii labaad nidaamkaaga si uu dib-u-celinta u noqdo mid waxtar leh.
Sidoo kale Akhri: Fix Universal Serial Bus (USB) Controller Driver Issue
Habka 5: Dib u rakib darawalada USB
If the above methods to update or roll back drivers do not work, then you can try to reinstall your USB driver. Here’s how to fix Unknown USB Device (Device Descriptor Request Failed) issue:
1. Tag Maareeyaha Aaladda> Kantaroolayaasha Iskoolada Sare, using the steps mentioned in Habka 3.
2. Midig u guji Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft) dooro Uninstall qalabka, sida ka muuqata.
3. Hadda, guji uninstall iyo inaad dib u bilowdo PC-gaaga.
4. Now, download the latest USB driver from manufacturer website like Intel.
5. Once downloaded, install the latest USB driver. Then, connect your USB device and check if the said error is rectified.
Method 6: Disallow PC to Turn Off USB Device
The USB power-saving feature allows the hub driver to suspend any individual USB port without affecting the function of other ports, in order to save power. This feature, however useful, may still cause Unknown USB Device issue when your Windows 10 PC is idle. Hence, disable the automatic USB suspend feature using the given steps:
1. U soco Maareeyaha Qalabka sida ku cad Habka 3.
2. Halkan, laba-guji Qalabka Isdhexgalka Aadanaha si loo ballaariyo.
3. Midig-guji USB Input Device dooro Guryaha.
4. Here, switch to the Maaraynta Awoodda tab and uncheck the box titled U ogolow kombuyuutarku inuu damiyo qalabkan si uu koronta u badbaadiyo.
5. Ugu dambeyntii, dhagsii OK iyo qeybtii labaad nidaamkaaga.
Sidoo kale Akhri: Hagaaji USB wuxuu sii wadaa goynta iyo isku xidhka
Method 7: Disable USB Selective Suspend Feature
The selective suspend feature too, helps you to conserve power while disconnecting USB sticks and other peripherals. You can easily disable the USB Selective Suspend feature via Power Options, as explained below:
1. Nooca Control guddi ee Bar raadinta daaqadaha oo guji Open.
2. Xulo Eeg by > Astaamo waaweyn, kadibna guji Fursadaha Awooda, sida ka muuqata.
3. Halkan, guji Beddel goobaha qorshaha in your currently selected plan section.
4. In Wax ka beddel dejinta Qorshaha daaqad, dooro Beddel goobaha koronto ee sare doorasho.
5. Hadda, laba-guji Qalabka USB si loo ballaariyo.
6. Mar labaad, laba-guji Dejinta joojinta xulashada USB si loo ballaariyo.
7. Halkan, guji Bateriga oo beddel goobta naafada from the drop-down list, as illustrated.
8. Hadda, guji Ku rakibay oo beddel goobta naafada halkan sidoo kale.
9. Ugu dambeyntii, dhagsii Codso > OK to save these changes. Restart your PC and check if the issue is solved now.
Habka 8: Demi Degdeg ah Bilawga
Turning off the fast startup option is recommended to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. Just, follow the given steps:
1. Tag meesha Control Panel > Power Options sida ku cad Habka 7.
2. Halkan, guji Xulo waxa badhanka awoodda leh option in the left bar.
3. Hadda, dooro Beddel goobaha hadda aan la heli karin doorasho.
4. Next, uncheck the box Daar furan dhakhso ah (lagugula talinayaa) kadibna riix Save isbedel sida hoos ku qoran.
5. Ugu dambayntii. qeybtii labaad Windows PC kaaga.
Sidoo kale Akhri: Fix USB Device not Recognized Error Code 43
Habka 9: Cusbooneysii Windows
Always ensure that you use your system in its updated version. Otherwise, it will cause the said problem.
1. Nooca Hubi wixii cusbooneysiin ah ee Bar raadinta daaqadaha oo guji Open.
2. Hadda, guji Hubi Bixinta Badhanka.
3A. Lasoco tilmaamaha shaashadda si loo soo dejiyo oo loo rakibo cusboonaysiinta ugu dambeysay ee la heli karo.
3B. Haddii nidaamkaagu hore u cusbaa, markaas wuu tusi doonaa Waad la socotaa farriin.
4. Dib u bilow your system and check if the issue is resolved now.
Habka 10: Cusbooneysii BIOS
If the above method could not fix Unknown USB Device issue in your Windows 10 desktop/laptop, then you can try updating system BIOS. Read our elaborate tutorial to understand What is BIOS, How to check the current BIOS version, and How to update System BIOS here.
Talo Pro: Use the given links to Download Latest BIOS Version for Lenovo, Dell & HP laptops.
lagu talinayo:
We hope that you could learn sida loo fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10 problem. Let us know which method helped you the best. Also, if you have any queries or suggestions, then feel free to drop them in the comments section.