Gusht 15, 2022

Why is Firefox Down? – TechCult

After Google Chrome, Safari, and Edge, one browser which is oddly popular enough is Mozilla Firefox. It is known for its open-source platform and security. Users that are concerned about their data and browsing activities use Firefox. In exchange for providing free service, Google Chrome and most of the other browsers collect a considerable amount of data for advertisements. However, in the case of Firefox, it collects some data to improve the browsing experience, which is optional and can be turned off but nothing in our world is perfect or error-free. It’s annoying when you can’t load a site on Firefox. If you are also dealing with the same problem and questioning why is Firefox down, you are at the right place. We bring you the perfect guide that will help you fix Mozilla Firefox problem loading page and error code SSL error weak server ephemeral dh key issues.

Why is Firefox Down

Why is Firefox Down? And, How to Fix Mozilla Firefox Problem Loading Page

Below listed are the reasons which lead to the following issue:

  • Cache Browser
  • Lidhshmëria e rrjetit
  • Conflicting add-ons or extensions

We have listed all the possible troubleshooting methods to fix the issue below.

Metoda 1: Rinisni kompjuterin

This method is well known and practised by all. If we encounter a difficulty, we immediately restart the application or the system. So, restart your machine and see if the Mozilla Firefox problem loading page has been fixed. If not, let’s try another method.

select Restart option from the drop down menu and hit Enter key. How to Fix Mozilla Firefox Problem Loading Page

Metoda 2: Përditësoni Firefox-in

It is recommended that you always keep the automatic update option enabled so that if there is a security mistake or bugs, the developers can quickly fix it and release a new update. To enable the automatic update feature, do the following:

1. Open Firefox, then click on the Ikona e hamburgerit or tre linja në këndin e sipërm të djathtë.

2. Tjetra, shkoni në Cilësimet.

klikoni në opsionin Settings

3. In the General tab, scroll down and go to the Përditësimet e Firefox -it seksion.

4. Pastaj, klikoni mbi Restart to Update Firefox dhe ndizni Automatically install updates option by clicking on it.

click on restart to update firefox and also turin on automatically install updates option by clicking on it. How to Fix Mozilla Firefox Problem Loading Page

Gjithashtu lexoni: Rregulloni mungesën e zërit në Firefox në Windows 10

Metoda 3: Rifresko Firefox

Like we refresh the webpage when we face any difficulty browsing it, or when the site freezes. Similarly, there is a refresh option too for the whole Firefox browser. The refresh option will reset all the Firefox settings back to their default state and can fix Mozilla Firefox problem loading page error.

shënim: This method won’t affect your browsing history, bookmarks, cookies, or saved passwords. Themes and extensions, along with any customizations, will be erased. Before the refresh process, Firefox will gather all your old data and place it in a folder titled Old Firefox Data.

1. Open Firefox, then click on the Ikona e hamburgerit or tre linja në këndin e sipërm të djathtë.

2. Kliko në Ndihmë.

Klikoni në butonin Open Application Menu dhe klikoni në opsionin Help në listën e shfaqur

3. Pastaj, klikoni mbi Troubleshoot Mode.

Click on the Troubleshoot Mode… in the Firefox help window. How to Fix Mozilla Firefox Problem Loading Page

4. Tani, kliko në Rifillo, fillo përsëri.

klikoni në rinisje

5. Tjetra, klikoni në Rifresko Firefox-in siç tregohet.

Klikoni në butonin Rifresko Firefox-in në dritaren e konfirmimit Hap Firefox në modalitetin e zgjidhjes së problemeve

6. In the prompt that appears click on Rifresko Firefox-in edhe një herë.

click on refresh firefox again. Why is Firefox down

7. Në fund, klikoni në Fund butonin në Importi përfundoi dritare për të rifreskuar plotësisht Firefox-in.

Click on the Finish button on the Import Complete window

Gjithashtu lexoni: Rregullo Firefox-i tashmë po funksionon

Method 4: Restart Firefox in Troubleshoot Mode

The troubleshooting mode has limited functionality and disables extensions, themes, and hardware acceleration, including a few other settings. If you see the error message error code SSL error weak server ephemeral DH key in troubleshooting mode, then the cause of the problem lies among one of the disabled items. To activate troubleshoot mode, follow these steps:

1. Open Firefox and click on the Hamburger icon ose ikonën me tre rreshta në këndin e sipërm të djathtë.

2. Kliko në Ndihmë.

Klikoni në butonin Open Application Menu dhe klikoni në opsionin Help në listën e shfaqur

3. Pastaj, klikoni mbi Troubleshoot Mode.

Click on the Troubleshoot Mode… in the Firefox help window. How to Fix Mozilla Firefox Problem Loading Page

4. Kliko në Rifillo, fillo përsëri.

klikoni në rinisje

5. Pastaj klikoni mbi hapur.

click on open. Why is Firefox down

Check if the error is occurring in the troubleshoot mode. If the error is not resolved move ahead to the next method. If the error is solved, it means that the error lies either in a theme, extension, or hardware acceleration. Follow the instructions listed below to disable theme, extension, and hardware acceleration.

6. Close the browser normally and launch the browser again.

7. Switch to the default theme by pressing Ctrl + Shift + A keys together, go to the Tema seksion, zgjidhni Tema e sistemit, dhe klikoni mbi Aktivizo.

enable system theme in firefox themes menu. How to Fix Mozilla Firefox Problem Loading Page

8. Kaloni në Extensions section on the same page and çaktivizo all the extensions by toggling off the highlighted switch.

on the same page go to extensions section and disable any doubtful extension

9. Lastly, go to Cilësimet dhe zgjidhni Përdorni cilësimet e rekomanduara të performancës, then also uncheck the Përdorni përshpejtimin e pajisjeve kur është në dispozicion opsion.

uncheck the option of use recommeded performance settings and use hardware acceleration when available. How to Fix Mozilla Firefox Problem Loading Page

Method 5: Remove Browser & Cache

Cache and cookies are small bits of information stored on your device, which makes browsing easier by storing your preferences for faster data delivery and loading the website quickly. Clearing the cookies and cache could also help resolve the Mozilla Firefox loading page error. Follow these steps:

1. Open Firefox and click on the Ikona e hamburgerit or tre linja në këndin e sipërm të djathtë.

2. Pastaj, klikoni mbi Cilësimet.

klikoni në opsionin Settings

3. Shko te Privatësia dhe Siguria Tab.

4. Scroll down to Cookies and Site Data and click on Të dhëna të qarta.

click on the Clear Data button in the Cookies and Site Data section

5. Click on the checkbox of both Cookies dhe të dhënat e sitit Përmbajtja e uebit e ruajtur në memorie dhe klikoni mbi Qartë.

check the options of cookies and cached web content and click on clear

6. Së fundi, klikoni mbi Qartë Tani për të konfirmuar.

click on clear now to delete the cookies and cache

Gjithashtu lexoni: Rregulloni gabimin e serverit që nuk u gjet në Firefox

Method 6: Set Insecure Fallback Host Substitute

Using this method, we will navigate to Firefox’s hidden menu and set the security.tls.insecure fallback host to the specific site that cannot be loaded, while also displaying the error message of error code ssl error weak server ephemeral dh key.

shënim: Methods No. 7 & 8 could be risky and usually not recommended by Firefox. This may downgrade your security/encryption level. Kindly set it to default after your work is done.

1. Open Firefox, type about: config in the address bar, and hit the Shkruani kyç.

type about config into the firefox address bar. Why is Firefox down

2. Kliko në Pranoni rrezikun dhe vazhdoni button.

click on accept the risk and continue. How to Fix Mozilla Firefox Problem Loading Page

3. Copy and paste the following tekst in the search box and click on the Pencil icon.

security.tls.insecure_fallback_host

type security.tls.insecure fallback host in firefox address bar

4. Then, paste the website link in the dialogue box in which you are facing the error, for example, Buzzfeed dhe klikoni në right-tick icon.

enter the website link into the dialog box and click on right tick icon. How to Fix Mozilla Firefox Problem Loading Page

5. Më në fund, restart your browser.

Gjithashtu lexoni: Rregulloni lidhjen tuaj nuk është gabim i sigurt në Firefox

Method 7: Change SSL3 Settings

Follow the given steps to change SSL3 settings.

1. Open Mozilla Firefox, type about: config në shiritin e adresave dhe shtypni Shkruani kyç.

type about config into the firefox address bar. Why is Firefox down

2. Kliko në Pranoni rrezikun dhe vazhdoni button.

click on accept the risk and continue. How to Fix Mozilla Firefox Problem Loading Page

3. Copy and paste the following tekst in the search box and click on the Toggle icon to change the value from e vërtetë për të i rremë.

 siguri.ssl3.dhe_rsa_aes_128_sha

paste security.ssl3.dhe rsa aes 128 sha in the search dialog box and click on toggle icon to change the value to false

4. Then paste the following tekst into the search box and similarly change it to i rremë if set to true by clicking on the Toggle icon.

siguri.ssl3.dhe_rsa_aes_256_sha

paste security.ssl3.dhe rsa aes 256 sha in the search dialog box and click on toggle icon to change the value to false

5. Më në fund, rinisni shfletuesin.

Metoda 8: Riinstaloni Firefox-in

If you are still facing the error message of error code SSL error weak server ephemeral dh key, then try reinstalling Firefox with fresh settings.

1. Shtypni Keyelësi Windows, shkruaj Paneli i kontrollit dhe klikoni mbi hapur.

open Control Panel. How to Fix Mozilla Firefox Problem Loading Page

2. Set Shiko sipas > Kategoria, pastaj klikoni në Ininstaloni një program opsion në Programe seksion.

click on the option Uninstall a program in the Programs category. How to Fix Mozilla Firefox Problem Loading Page

3. Zgjidhni Mozilla Firefox (x64 në SHBA) në listë, klikoni në Uninstall butonin në krye të shiritit dhe klikoni mbi Po butonin në dritaren UAC.

Select the Mozilla Firefox and click on the Uninstall button

4. Pastaj, klikoni mbi Tjetër butonin në Çinstalo Mozilla Firefox magjistar.

Click on the Next button in the Mozilla Firefox Uninstall window. How to Fix Mozilla Firefox Problem Loading Page

5. Më pas, klikoni në Uninstall butonin në dritaren tjetër.

Click on the Uninstall button on the next window. Why is Firefox down

6. Kliko në Fund butonin në dritaren e fundit për të çinstaluar plotësisht aplikacionin Firefox.

Click on the Finish button on the last window. How to Fix Mozilla Firefox Problem Loading Page

7. Shtypni Windows+ E çelësat së bashku për të hapur File Explorer dhe lundroni te Ky kompjuter > Disku lokal (C:) > Skedarët e programit > Mozilla Firefox dosje.

shkoni te shtegu i vendndodhjes së dosjes së mozilla firefox

8. Kliko me të djathtën në Mozilla Firefox dosje dhe klikoni mbi Fshij opsioni në listë për të fshirë skedarët.

click on the Delete option. Why is Firefox down

9. Tani, rinisni PC-në.

10. Pastaj, goditi Keyelësi Windows, shkruaj google chrome dhe klikoni mbi hapur.

Shënim: Ju mund të përdorni çdo shfletues uebi për të shkarkuar shfletuesin Firefox në kompjuterin tuaj.

open Google Chrome. How to Fix Mozilla Firefox Problem Loading Page

11. Hapni faqen zyrtare të internetit të Shfletuesi Mozilla Firefox në Google Chrome dhe klikoni mbi Shkarkoni Firefox-in butonin në dritare.

click on the Download Firefox button on the window. How to Fix Mozilla Firefox Problem Loading Page

12. Klikoni dy herë në skedarin e ekzekutueshëm të shkarkuar Installer Firefox.exe për të ekzekutuar skedarin e instalimit.

run the installation file. Why is Firefox down

13. Prisni që procesi i instalimit të përfundojë.

Prisni që procesi i instalimit të përfundojë në dritaren e instaluesit të Firefox-it

14. Nisë Firefox Aplikacioni i shfletuesit të uebit në kompjuterin tuaj.

open Firefox. How to Fix Mozilla Firefox Problem Loading Page

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We hope that this guide was helpful and that you were able to fix Mozilla Firefox problem loading page error & were able to figure out methods regarding why is Firefox down. Na tregoni se cila metodë funksionoi më mirë për ju. Nëse keni ndonjë pyetje ose sugjerim, atëherë mos ngurroni t'i hidhni ato në seksionin e komenteve më poshtë.