Септембар 12, 2017

Windows Cannot Connect to the Printer [SOLVED]

Fix Windows Cannot Connect to the Printer: If you are connected to a local network which shares a printer, it may be possible you may receive the error message “Windows cannot connect to the printer. Operation failed with error 0x000000XX” while trying to add the shared printer to your computer using Add Printer feature. This issue occurs because, after the printer is installed, Windows 10 or Windows 7 incorrectly looks for the Mscms.dll file in a subfolder different than the windowssystem32 subfolder.

Fix Windows Cannot Connect to the Printer

Now there is alreadya Microsoft hotfix for this issue but it doesn’t seem to work for many users. So without wasting any time let’s see how to actually Fix Windows Cannot Connect to the Printer on Windows 10 with the below-listed troubleshooting guide.

Белешка: Можете пробати Microsoft hotfix first, just in case if this work for you then you will save a lot of time.

Windows Cannot Connect to the Printer [SOLVED]

Обавезно креирајте тачку враћања у случају да нешто крене наопако.

Method 1: Copy the mscms.dll

1.Navigate to the following folder: Ц: Виндовс систем 32

2.Find the мсцмс.длл in the above directory and right-click then select copy.

Right-click on mscms.dll and select Copy

3.Now paste the above file in the following location according to your PC architecture:

C:windowssystem32spooldriversx643 (For 64-bit)
C:windowssystem32spooldriversw32x863 (For 32-bit)

4.Reboot your PC to save changes and again try to connect to the remote printer again.

This should help you Fix Windows Cannot Connect to the Printer issue,  ако не онда наставите.

Method 2: Create A New Local Port

1. Притисните тастер Виндовс + Кс, а затим изаберите Контролна табла.

Контролни панел

2. Сада кликните Хардвер и звук затим кликните на Уређаји и штампачи.

Кликните на Уређаји и штампачи у оквиру Хардвер и звук

КСНУМКС.Кликните Додајте штампач из горњег менија.

Add a printer from devices and printers

4.If you don’t see you printer listed click the link which says “The printer that I want isn’t listed."

Click on The printer that I want isn't listed at the bottom

5.From the next screen select “Додајте локални штампач или мрежни штампач са ручним поставкама”И кликните на дугме Даље.

Check mark Add a local printer or network printer with manual settings and click Next

6.Одабери Create a new port and then from type of port drop-down select Локална лука а затим кликните на Нект.

Select Create a new port and then from type of port drop-down select Local Port and then click Next

7.Type the printer’s address in Printers port name field in the following format:

IP address or the Computer NamePrinters Name

На пример 192.168.1.120HP LaserJet Pro M1136

Type the printer’s address in Printers port name field and click OK

8.Now click OK and then click Next.

9.Follow on-screen instructions to finish the process.

Method 3: Restart Print Spooler Service

1. Притисните тастер Виндовс + Р, а затим откуцајте сервицес.мсц и притисните Ентер.

сервиси прозори

2.Пронађи Принт Споолер сервис in the list and double-click on it.

3. Уверите се да је тип покретања подешен на Аутоматски and the service is running, then click on Stop and then again click on start in order to restart the service.

Уверите се да је тип покретања подешен на Аутоматски за спулер штампања

4. Кликните на Примени, а затим на ОК.

5.After that, again try to add the printer and see if the you’re able to Fix Windows Cannot Connect to the Printer issue.

Method 4: Delete Incompatible Printer Drivers

1.Press Windows key + R then type принтманагемент.мсц и притисните Ентер.

2.From the left pane, click All Drivers.

From the left pane, click All Drivers and then right-click on the printer driver and select Delete

3.Now in the right window pane, right-click on the printer driver and click Delete.

4.If you see more than one printer driver names, repeat the above steps.

5.Again try to add the printer and install its drivers. See if you are able to Fix Windows Cannot Connect to the Printer issue, ако не, онда наставите са следећим методом.

Метод 5: Поправка регистра

1.First, you need to stop Printer Spooler service (Refer to method 3).

2. Притисните тастер Виндовс + Р, а затим откуцајте регедит и притисните Ентер да отворите уређивач регистра.

Покрените команду регедит

3. Дођите до следећег кључа регистратора:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionPrintProvidersClient Side Rendering Print Provider

4. Сада кликните десним тастером миша на Client Side Rendering Print Provider и изаберите Делете.

Right-click on Client Side Rendering Print Provider and select Delete

5.Now again start Printer Spooler service and reboot your PC to save changes.

Препоручује се за вас:

То је то што сте успели Fix Windows Cannot Connect to the Printer issue али ако и даље имате било каквих питања у вези са овим чланком, слободно их поставите у одељку за коментаре.