WhatsApp is more fun and creative which is helpful to connect to friends, family members, office colleagues, and a lot more people anywhere, anytime. But, similar to other online apps, WhatsApp is not perfect at times. Some users complain that the app can’t work at times and closes automatically with a crash.
Don’t panic! This is a simple problem that everyone can tackle on their own. When you face WhatsApp keeps crashing issue, you must know what is causing the problem, this enables you to fix the issue by following the appropriate troubleshooting methods. This guide will help you fix WhatsApp crashing Android issues with effective and simple hacks. So, continue reading!
How to Fix WhatsApp Keeps Crashing on Android
Here are some reasons that contribute to the discussed issue.
- Network connection is not stable.
- WhatsApp server is down.
- You have not enabled background data, hence the app crashes when you turn on battery saver mode.
- Proper permissions are not granted on WhatsApp.
- Corrupt WhatsApp cache and data.
- There is not enough space on your Android.
- Malware, bugs, or virus attack.
- Outdated app and Android OS.
- Software bugs.
When you face the problem, you might not directly reinstall the app. Here are some amazing simple hacks that will help you fix WhatsApp keeps crashing Android issue at ease.
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Hlokomela: Kaha li-smartphone ha li na likhetho tse tšoanang tsa Litlhophiso, 'me li fapana ho tloha ho moetsi ho ea ho moetsi, ka hona, etsa bonnete ba hore litlhophiso tse nepahetseng pele u fetola leha e le efe. Mehato e boletsoeng e entsoe ka Redmi fono.
Method 1: Restart WhatsApp
Restarting WhatsApp is the simplest method to fix the frequent crashing problem. The steps are very easy and you can implement them by just closing and reopening the app. You can also close the app by using the multitasking menu.
1. Exit from the whatsapp app e.
2. Joale, e-ea ho Skrine sa lapeng and open the recently opened applications.
3. Joale, tlanya ho X letšoao corresponding to WhatsApp.
4. Reopen whatsapp and check if you face the issue again.
Mokhoa oa 2: Qala hape Android
If you still face WhatsApp keeps crashing Android issue even after restarting the app, then you must check when you restarted your phone last time. If your phone has been restarted for a very long time, you have to consider restarting your Android. Follow the below-mentioned steps to restart your Android.
1. Tšoaea ka Konopo ea matla ho sesebediswa sa hau.
2. Tlanya Qala hape kgetho kapa Matla a tima kgetho.
Hlokomela: Haeba u tlanya Matla a tima option, you have to hold your matla button again to restart your phone.
3. Once your Android restarts, check if you were able to access WhatsApp without any issues.
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Method 3: Ensure Network Stability
If you have adequate Wi-Fi or a 4G signal, you will not face any network connectivity issues. Network connectivity issues may result in a slow run of the app or a delay in messaging services. Yet, sometimes it may crash the application. To resolve the problem, you have to check whether you have turned on the data connection on your device as instructed below.
1. Tlanya Settings icon on the Home Screen.
2. Joale, tlanya ho Li-SIM card le marang-rang a mehala khetho joalo ka ha ho bonts'itsoe.
3. Ebe, toggle on the Lintlha tsa selefouno kgetho.
4. If you want to use a roaming network when you are out of your geographic location, tap Liphetho tse tsoetseng pele joalo ka ha ho bontšitsoe.
Hlokomela: The international data roaming service may cost you extra.
5. Joale, tlanya Ho solla hohle le khetha kamehla joalokaha ho bontšitsoe.
6. Joale, Tlanya ka Ho rouma ka data.
7. E latelang, tlanya Bulela haeba o khothaletsoa.
Now, check if you were able to fix WhatsApp crashing issue.
Method 4: Verify WhatsApp Server Status
Sometimes, WhatsApp keeps crashing issue that is not related to your device at all. Yes, you read that right. Some server-side errors do happen rarely, triggering the issue. So, check if WhatsApp servers are down by followingbelow-mentionedioned steps.
1. Navigate to the official site of Downdetector.
2. You must receive User reports indicate no current problems at Whatsapp molaetsa.
2A. If you receive the same message, then there are no server-side errors. Follow the methods discussed in this article to fix WhatsApp crashing issue.
2B. If you monitor any unusual messages, then you have to wait until it is resolved.
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Mokhoa oa 5: Nolofatsa Boitsebiso ba Background
Despite turning on mobile data, you must turn on background data usage to ensure your phone makes use of internet connection even in data saver mode. Follow as demonstrated.
1. Eya ho Settings app e.
2. Ebe u tlanya Apps.
3. Ebe u tlanya Laola lisebelisoa e lateloa ke whatsapp joalokaha ho bontšitsoe.
4. Ebe u tlanya Tšebeliso ea data e thibetsoeng.
5. Now, Select both WiFi 'me Lintlha tsa mohala (SIM 1) 'me Lintlha tsa mohala (SIM 2) haeba ho hlokahala.
6. Qetellong, tlanya OK.
Method 6: Force Close WhatsApp
The Force close of WhatsApp is different from restarting it. When you force close your app, all the processes and data will be forcibly shut down leading to data loss. Yet, all the background tasks will be closed fixing WhatsApp keeps crashing Android.
1. Qolla file ea Settings app e.
2. Joale, Tlanya ka Apps.
3. Ebe u tlanya Laola lisebelisoa le e latelang whatsapp.
4. Ebe u tlanya Force stop.
5. Finally, if you are prompted, tap OK joalokaha ho bontšitsoe.
Now, relaunch WhatsApp and check if you can fix WhatsApp crashing issue or not.
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Method 7: Allow All Permissions
Few features of WhatsApp will resist opening when you do not grant adequate permissions. Make sure you have to enable all the permissions for the app as instructed below.
1. Tlanya ho Settings app e.
2. E latelang, tlanya ho Apps ebe oa pompha Laola lisebelisoa.
3. Joale, Tlanya ka whatsapp joalokaha ho bontšitsoe.
4. E latelang, tlanya Litumello tsa App.
5. Then, check if you have granted permission for WhatsApp under the ITUMELITSOE menu ya.
6. If you find some pending permissions under NOT ALLOWED LIST, then tap that option.
Hlokomela: Mona, faele ea SMS permission is taken as an example.
7. Ebe, tlanya TUMELANG kgetho.
Check if you can fix WhatsApp crashing issue.
Method 8: Enable WhatsApp Sync
Some users have confirmed that enabling the WhatsApp sync option helped them to fix WhatsApp keeps crashing issue. Here are a few instructions to enable WhatsApp sync on your Android device.
1. Tlanya Settings icon to open the app.
2. Joale, Tlanya ka Liakhaonto & sync.
3. Now, toggle on the Auto-sync data kgetho ebe o tlanya ho kgokagantswe khetho haufi le whatsapp joalokaha ho bontšitsoe.
Now, your WhatsApp data will be synced. Check if you can fix WhatsApp crashing Android issue now.
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Method 9: Delete WhatsApp Cache
Every application on your device will make use of the cache system to enhance the performance by consuming very low resources. But, this cache will not help you when they bulge over days. Sometimes they may be corrupt causing you the trouble. Hence, you have to clear the app cache as instructed below to fix the same.
1. Eya ho Skrine sa Lehae ebe o tlanya ho Settings setšoantšo.
2. Ebe u tlanya Apps.
3. Joale, Tlanya ka Laola lisebelisoa > whatsapp.
4. E latelang, tlanya ho Storage.
5. Ebe, tlanya Hlakola data eaba, Hlakisa cache joalokaha ho bontšitsoe.
6. Ka kopo, tlanya Hlakola data yohle when you want to delete all the WhatsApp data.
Finally, check if you can fix WhatsApp crashing Android issue.
Method 10: Clear Android Storage
Consider a situation, where you have 100+ unread messages on WhatsApp. In this case, your app runs slower than usual. In addition, when you have minimum RAM and ROM storage with almost used space, not only WhatsApp crashes. Even all applications do. So, explore your internal space/ SD card space and clear the unnecessary files occupying the space. This helps you clear WhatsApp keeps crashing Android issue.
1. Bula faele Manager ka sesebediswa hao Android.
2. Joale, tlanya ho letšoao la mela e meraro ka holimo letsohong le letšehali la skrini.
3. Joale, tlanya E hloekile haholo joalokaha ho bontšitsoe.
4. Joale, tlanya Hloekisa hona joale e tsamaellanang le sehlopha seo o batlang ho lokolla sebaka se itseng ka sona.
5. Joale, khetha lifaele tsohle tse sa hlokahaleng ebe o tlanya Hlakola lifaele tse khethiloeng joalo ka ha ho bontšitsoe.
6. Joale, netefatsa molaetsa ka ho tlanya OK and reboot your phone. Then, check if you were able to use WhatsApp without any crashing issues.
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Method 11: Clear WhatsApp Media
If clearing phone storage does not help you, you can try clearing WhatsApp media from every chat if they occupy too much internal space on your device. Follow the below-mentioned steps to clear WhatsApp media.
1. Tsamaea ho whatsapp.
2. Here, tap the letšoao la matheba a mararo at the top corner. Next, choose Settings.
3. E latelang, tlanya Polokelo le data.
4. Joale, Tlanya ka Laola polokelo.
5. Select any chat that has high data usage.
6. Mona, hlahloba Khetha tsohle lebokose.
7. Once you have chosen the files to be deleted, tap the Letšoao la lithōle.
8. Repeat these steps to delete media from all the chats if they seem to be unnecessary.
Mokhoa oa 12: Matha Malware Scan
If there are any malicious files or bugs in your device you will face WhatsApp keeps crashing issue. Ensure you have recently installed any APK files or downloaded any new apps. If yes, uninstall the apps and check if you have fixed the issue. You can also try installing an antivirus app and run a malware scan to ensure your device is safe or not. Read our guide 10 Best Free Antivirus Software for Android to get an idea about which app to choose and how to use it. Here are a few instructions to run malware scans on Android using a third-party application.
1. bula Store bapala on your Android mobile.
2. Joale, batla leha e le efe software ea antivirus joalo ka ha ho bontšitsoe.
3. Ebe, tlanya konopo ea kenya konopo.
4. Emela hore ho kenngoe ho phethoe ebe u tlanya Open ho tsebisa sesebelisoa.
Hlokomela: Mehato ea ho hlahloba sesebelisoa sa hau sa Android e ka fapana ho latela software eo u e sebelisang. Mona, Avast Antivirus - Scan le ho tlosa kokoana-hloko, Cleaner e nkoa e le mohlala. Latela mehato ho latela software ea hau.
5. Latela litaelo tse skrineng ka har'a sesebelisoa ebe u khetha e 'ngoe Tšireletso e tsoetseng pele (e hloka peeletso) kapa Tšireletso ea motheo (mahala).
6. Ebe, tlanya QALANG SAKANYA.
7. Polelong e latelang, dumella kapa o hanetse tumello ya ho hlahloba difaele tsa hao ka hara sesebediswa.
Hlokomela: Lenaneong lena, haeba u hanne phihlello ena, ke lits'ebetso le litlhophiso tsa hau feela tse tla hlahlojoa eseng lifaele tsa hau tse senyehileng.
8. Ema ho fihlela app e scans sesebediswa hao ka ho feletseng 'me hang ha e etsoa, rarolla likotsi fumanoa ka ho latela litaelo tse skrineng.
9. This will remove the corrupt files or threats from your Android device and so the WhatsApp crashing issue will be resolved now.
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Mokhoa oa 13: Nchafatsa WhatsApp
System updates and app updates play a major role in fixing bugs and maintaining user experience. When you cannot use WhatsApp normally, check if any updates are pending in action. Updates help you introduce a lot of new features in addition you can fix WhatsApp crashing issue too. Follow the below-mentioned steps to update WhatsApp.
1. Eya ho ya hao Home Screen 'me u tlanye Store bapala.
2. Joale, batla whatsapp sebakeng sa ho batla.
3A. If you see an update available, tap the Update khetho joalo ka ha ho bonts'itsoe.
3B. If you see the app is already updated, skip to the next troubleshooting methods.
4. Wait until your app gets updated and check if you have fixed WhatsApp crashing Android issue.
Mokhoa oa 14: Nchafatsa Android OS
Apart from updating your WhatsApp, you must check whether you are using Android in its updated version. If you are using an older version of your mobile, you have to check if there is an update available and follow the on-screen instructions to update the same. Follow and implement the steps in our guide to upgrade your Android OS as instructed in our guide 3 Ways to Check for Updates on your Android Phone to fix WhatsApp keeps crashing Android issue.
After updating Android OS, check if you can fix WhatsApp crashing problem.
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Mokhoa oa 15: Kenya hape WhatsApp
If none of the methods have helped you fix WhatsApp crashing issue, then this means, there is something wrong with the app. One solution you can try is to reinstall the app. If your app is corrupt, uninstalling and reinstalling it will be very helpful. This process will clear all the WhatsApp media. To back up and restore your WhatsApp data, follow our guide on How to Transfer old WhatsApp chats to your new Phone. If you have backed up your data, follow the below-mentioned steps to reinstall WhatsApp.
1. Eya ho Store bapala as you did earlier and search whatsapp.
2. Joale, tlanya Tlosa joalokaha ho bontšitsoe.
3. Ema ho fihlela app e ka ho feletseng uninstalled ho tloha Android hao. Ebe, hape batla whatsapp 'me u tlanye kenya.
4. Once, your app has been installed on your device, tap Open joalo ka ha ho bontšitsoe.
5. Qetellong, khutlisetsa data ea hau if you want to do so and check if you can fix the WhatsApp crashing issue.
Method 16: Factory Reset Android Device
If none of the methods has helped you fix the WhatsApp keeps crashing Android issue, then you have to try a factory reset of Android. But, always make a note that you have to reset your mobile until it is extremely necessary since it deletes all of your data.
Hlokomela: Pele feme ea hau e seta Android ea hau, u tlameha ho boloka data ea hau kaofela. Haeba o sa tsebe ho etsa backup ea Android ea hau, latela tataiso ea rona ho Backup Your Android Phone Data.
Ho seta mohala oa hau bocha, bala le ho sebelisa mehato e ho tataiso ea rona Mokhoa oa ho seta ka thata sesebelisoa sefe kapa sefe sa Android.
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Method 17: Contact WhatsApp Support
Does WhatsApp keep crashing even after reinstalling? If so, then you have to contact the WhatsApp support team to resolve the issue. You are advised to contact official WhatsApp support. This support team helps you resolve issues associated not only with personal WhatsApp but also with Business WhatsApp accounts too.
You can drop your query by giving some mandatory details like Nomoro ea mohala, Aterese ea imeile, and search for your particular problem. As a next step, WhatsApp suggests you a list of its articles according to the problem you have submitted.
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We hope that this guide was helpful and that you have learned how to fix WhatsApp keeps crashing issue on Android. Feel free to reach out to us with your queries and suggestions via the comments section below. Let us know which topic you want us to explore next.