September 12, 2017

Windows Cannot Connect to the Printer [SOLVED]

Fix Windows Cannot Connect to the Printer: If you are connected to a local network which shares a printer, it may be possible you may receive the error message “Windows cannot connect to the printer. Operation failed with error 0x000000XX” while trying to add the shared printer to your computer using Add Printer feature. This issue occurs because, after the printer is installed, Windows 10 or Windows 7 incorrectly looks for the Mscms.dll file in a subfolder different than the windowssystem32 subfolder.

Fix Windows Cannot Connect to the Printer

Now there is alreadya Microsoft hotfix for this issue but it doesn’t seem to work for many users. So without wasting any time let’s see how to actually Fix Windows Cannot Connect to the Printer on Windows 10 with the below-listed troubleshooting guide.

Hlokomela: U ka leka ho Microsoft hotfix first, just in case if this work for you then you will save a lot of time.

Windows Cannot Connect to the Printer [SOLVED]

Etsa bonnete ba hore u theha sebaka sa ho khutlisa haeba ho na le ntho e sa tsamaeeng hantle.

Method 1: Copy the mscms.dll

1.Navigate to the following folder: C: Windows system32

2.Find the mscms.dll in the above directory and right-click then select copy.

Right-click on mscms.dll and select Copy

3.Now paste the above file in the following location according to your PC architecture:

C:windowssystem32spooldriversx643 (For 64-bit)
C:windowssystem32spooldriversw32x863 (For 32-bit)

4.Reboot your PC to save changes and again try to connect to the remote printer again.

This should help you Fix Windows Cannot Connect to the Printer issue,  ha ho se jwalo tswela pele.

Method 2: Create A New Local Port

1.Tobetsa Windows Key + X ebe u khetha Lekhotla la Taolo.

lebokose la taolo

2. Joale tobetsa Hardware le Sound ebe o tobetsa Lisebelisoa le Bahatisi.

Tobetsa Lisebelisoa le Printers tlas'a Hardware le Sound

3.Click Kenya printer ho tsoa lethathamong le holimo.

Kenya printa ho tsoa lisebelisoa le liprinta

4.If you don’t see you printer listed click the link which says “The printer that I want isn’t listed."

Tobetsa ho Printer eo ke e batlang ha e ea thathamisoa ka tlase

5.From the next screen select “Kenya mochine oa khatiso kapa mochine oa lenaneo ka mechine ea tsamaiso”’ Me u tobetse E latelang.

Lekola letšoao Kenya printa ea lehae kapa printa ea marang-rang ka li-setting tsa matsoho ebe o tobetsa E latelang

6 Theha kou e ncha and then from type of port drop-down select Port Port ebe o tobetsa Next.

Select Create a new port and then from type of port drop-down select Local Port and then click Next

7.Type the printer’s address in Printers port name field in the following format:

IP address or the Computer NamePrinters Name

Ka mohlala 192.168.1.120HP LaserJet Pro M1136

Type the printer’s address in Printers port name field and click OK

8.Now click OK and then click Next.

9.Follow on-screen instructions to finish the process.

Method 3: Restart Print Spooler Service

1.Tobetsa Windows Key + R ebe o thaepa services.msc ebe o otla Enter.

lifensetere tsa litšebeletso

2.Fumana Tšebeletso ea khatiso ea Spooler in the list and double-click on it.

3.Etsa bonnete ba hore mofuta oa ho Qala o behiloe ho jarolla ka ho iketsa and the service is running, then click on Stop and then again click on start in order to restart the service.

Etsa bonnete ba hore mofuta oa Startup o behiloe ho Automatic for print spooler

4.Click Sebelisa e lateloa ke OK.

5.After that, again try to add the printer and see if the you’re able to Fix Windows Cannot Connect to the Printer issue.

Method 4: Delete Incompatible Printer Drivers

1.Press Windows key + R then type taolo ea tsamaiso.msc ebe o otla Enter.

2.From the left pane, click All Drivers.

From the left pane, click All Drivers and then right-click on the printer driver and select Delete

3.Now in the right window pane, right-click on the printer driver and click Delete.

4.If you see more than one printer driver names, repeat the above steps.

5.Again try to add the printer and install its drivers. See if you are able to Fix Windows Cannot Connect to the Printer issue, haeba ho se joalo tsoela pele ka mokhoa o latelang.

Mokhoa oa 5: Registry Lokisa

1.First, you need to stop Printer Spooler service (Refer to method 3).

2.Tobetsa Windows Key + R ebe o thaepa regedit ebe o otla Enter ho bula Registry Editor.

Sebelisa taelo ea regedit

3. Eya ho senotlolo se latelang sa ngoliso:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionPrintProvidersClient Side Rendering Print Provider

4. Joale tobetsa ka ho le letona Client Side Rendering Print Provider le khetha Tlosa.

Right-click on Client Side Rendering Print Provider and select Delete

5.Now again start Printer Spooler service and reboot your PC to save changes.

E khothalletsoa bakeng sa hau:

Ke eona eo u nang le eona ka katleho Fix Windows Cannot Connect to the Printer issue empa haeba u ntse u e-na le lipotso mabapi le sengoloa sena, ikutloe u lokolohile ho li botsa karolong ea maikutlo.