Fix Unknown USB Device in Windows 10 (Device Descriptor Request Failed)

You may find that when you connect an external USB drive, it doesn’t work on your computer. Instead, you get an error message: The last USB device you connected to this computer malfunctioned, and Windows does not recognize it. This may be because the device incompatible with your system. The USB Device Descriptor is responsible for storing information related to various USB devices connected to it so that Windows operating system may recognize these USB devices in the future. If the USB is not recognized, then the USB device descriptor is not working properly on Windows 10. The unrecognized device in Device Manager will be labeled as Unknown USB Device (Device Descriptor Request Failed) sareng segitiga konéng kalayan tanda panyeluk. The unknown USB device issue may arise due to various reasons. Today, we will help you fix the Unknown USB Device: Device Descriptor Request Failed error in Windows 10 PC.

How to Fix Unknown USB Device (Device Descriptor Request Failed) in Windows 10

You may face these common errors due to an Unknown USB Device issue:

• Device Descriptor Request Failed
• Port Reset Failed
• Set Address Failed

There can be several reasons behind this issue, such as:

• Outdated USB Drivers: If the current drivers in your Windows PC are incompatible or outdated with the system files, then you may face this error.
• Enabled USB Suspend Settings: If you have enabled the USB Suspend settings in your device, then all the USB devices will be suspended from the computer if they are not in active use.
• Outdated Windows OS: In some circumstances, it could be that the Windows operating system running on your device is outdated and thus, conflicting with the device drivers.
• Malfunctioning USB ports: Unclean surroundings might also contribute to the poor performance of your USB drive since the accumulation of dust will not only block the ventilation to the computer but also, cause USB ports to malfunction.
• mios is not updated: This too may cause such problems.

A list of methods to fix Unknown USB Device: Device Descriptor Request Failed error in Windows 10 computers has been compiled and arranged according to user convenience. So, keep reading!

Métode 1: Ngungkulan Dasar

Method 1A: Maintain Clean & Ventilated Ambience

Unclean surroundings and dusty USB ports may cause an Unknown USB Device error in your Windows 10 desktop/laptop. Hence, you should implement the following steps:

1. Clean laptop vents & palabuhan. Use a compressed air cleaner while being extremely careful not to damage anything.

2. Moreover, ensure enough space for ventilasi ditangtoskeun of your desktop/laptop, as shown.

Method 1B: Resolve Hardware Issues

Sometimes, a glitch in the USB port or power supply might trigger an unknown USB device Windows 10 error. Hence, you should perform the following checks:

1. Upami masalahna disababkeun ku catu daya, teras nyobaan nyelapkeun deui alat USB saatos cabut laptopna tina catu daya.

2. Sambungkeun alat USB sejen with the same USB port and check if there is an issue with the port.

3. Colokkeun alat USB kana a port béda pikeun ngaluarkeun masalah sareng palabuhan USB.

Method 1C: Restart Windows PC

In most cases, a simple restart might fix Unknown USB Device (Device Descriptor Request Failed) issue.

1. mutuskeun alat USB.

2. Uihan deui PC Windows Anjeun.

3.  sambungkeun the USB device and check if it worked or not.

Method 2: Run Windows Troubleshooter

You should try running the in-built Windows troubleshooter to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. You can do so in the two ways explained below.

Option 1: Run Hardware and Devices Troubleshooter

1. pers Windows + R kenop sakaligus pikeun ngajalankeun éta lalumpatan kotak dialog.

2. ngetik msdt.exe -id DeviceDiagnostic teras klik dina OK, sakumaha anu dipidangkeun.

3. Here click on the maju pilihan, sakumaha disorot handap.

4. Cék kotak anu ditandaan Larapkeun perbaikan otomatis teras klik dina Teras.

5. Once the process is completed, Pareuman terus hurungkeun deui PC Anjeun and check if USB is being recognized now.

Option 2: Troubleshoot Malfunctioning USB Device

1. Tina Tugas kerja, -Klik katuhu dina USB Device icon.

2. pilih Open Devices and Printers pilihan, sakumaha ditémbongkeun.

3. Pencét-katuhu dina USB Piranti (upamana) Sabeulah Cruzer) sareng pilih Troubleshoot, sakumaha disorot handap.

4. Windows Troubleshooter will automatically detect problems and fix these as well.

Catetan: If the troubleshooter states that it could not identify the issue, then try the other methods discussed in this article.

Ogé Baca: Fix USB device not recognized by Windows 10

Métode 3: Ngamutahirkeun Supir USB

To fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10, you are advised to update USB drivers, as follows:

1. ngetik ménéjer alat dina Bar teang Windows sarta pencét Lebetkeun konci pikeun ngjalankeun.

2. Buka Universal Bus Controllers Serial section and expand it with a double-click.

3. Ayeuna, klik katuhu dina USB nu nyetir (upamana) Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) and select supir Update.

4. Teras, pencét dina Milarian supir sacara otomatis. 

5A. Your driver will update itself to the latest version.

5B. If your driver is already up-to-date, then you will get the message: The best drivers for your device are already installed.

6. Klik deukeut to exit the window and Rngamimitian dina komputer.

7. malikan deui the same for all USB drivers.

Method 4: Roll Back USB Drivers

If the USB device had been working correctly, but began to malfunction after an update, then rolling back the USB Drivers might help. Follow the given instructions below to do so:

1. Arahkeun ka Device Manager > Universal Serial Bus controllers sakumaha dipedar di metoda 3.

2. Pencét-katuhu dina Supir USB (upamana) Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) sareng pilih pasipatan, sakumaha digambarkeun di handap ieu.

3. Dina USB Device Properties jandéla, pindah kana nu nyetir tab tur pilih Roll Balik Supir.

Catetan: If the option to Roll Back Driver is greyed out in your system, it indicates that your system does not have any updates installed for the driver. In this case, try alternative methods discussed in this article.

4. milih Why are you rolling back? from the given list and click on nuhun pikeun mastikeun.

5. After the process is finished, click on OK pikeun nerapkeun parobahan ieu.

6. Finally, confirm the prompt and uihan deui Sistim anjeun sangkan rollback éféktif.

Ogé Baca: Fix Universal Serial Bus (USB) Controller Driver Issue

Métode 5: Pasang deui Supir USB

If the above methods to update or roll back drivers do not work, then you can try to reinstall your USB driver. Here’s how to fix Unknown USB Device (Device Descriptor Request Failed) issue:

1. buka Manajer Alat> Universal Bus Controllers Serial, using the steps mentioned in metoda 3.

2. Pencét-katuhu dina Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft) tur pilih alat uninstall, sakumaha anu dipidangkeun.

3. Ayeuna, pencét dina uninstall tur hurungkeun deui PC Anjeun.

4. Now, download the latest USB driver from manufacturer website like Intel.

5. Once downloaded, install the latest USB driver. Then, connect your USB device and check if the said error is rectified.

Method 6: Disallow PC to Turn Off USB Device

The USB power-saving feature allows the hub driver to suspend any individual USB port without affecting the function of other ports, in order to save power. This feature, however useful, may still cause Unknown USB Device issue when your Windows 10 PC is idle. Hence, disable the automatic USB suspend feature using the given steps:

1. Arahkeun ka Ménéjer alat sakumaha anu dipidangkeun dina metoda 3.

2. Here, double-click on Alat Antar Manusa pikeun ngagedékeunana.

3. Pencét-katuhu dina USB Input Device tur pilih Sipat.

4. Here, switch to the Manajemén kakuatan tab and uncheck the box titled Ngidinan komputer mareuman alat ieu pikeun ngahemat daya.

5. Tungtungna, klik dina OK jeung uihan deui Sistim Anjeun.

Ogé Baca: Fix USB Tetep Disconnecting na Reconnecting

Method 7: Disable USB Selective Suspend Feature

The selective suspend feature too, helps you to conserve power while disconnecting USB sticks and other peripherals. You can easily disable the USB Selective Suspend feature via Power Options, as explained below:

1. ngetik pangawasan panel dina Bar teang Windows teras klik kabuka.

2. milih Tingali ku > Ikon ageung, Lajeng klik kakuatan Options, sakumaha anu dipidangkeun.

3. Di dieu, klik dina Ngarobih setélan rencana in your currently selected plan section.

4. Dina Edit Setélan Plan jandela, pilih Ngarobih setélan kakuatan maju pilihan.

5. Ayeuna, ganda-klik Setélan USB pikeun ngagedékeunana.

6. Sakali deui, ganda-klik Setélan gantung selektif USB pikeun ngagedékeunana.

7. Di dieu, klik dina On batré sareng ngarobih setélan ka cacad from the drop-down list, as illustrated.

8. Ayeuna, pencét dina plugged di sareng ngarobih setélan ka cacad di dieu ogé.

9. Tungtungna, klik dina ngalamar > Muhun to save these changes. Restart your PC and check if the issue is solved now.

Métode 8: Pareuman Gancang ngamimitian

Turning off the fast startup option is recommended to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. Just, follow the given steps:

1. Buka Control Panel > Power Options sakumaha digambarkeun dina metoda 7.

2. Di dieu, klik dina Milih naon nu tombol kakuatan ngalakukeun option in the left bar.

3. Ayeuna, pilih nu Setélan robah anu ayeuna sadia pilihan.

4. Next, uncheck the box Hurungkeun gancang startup (disarankeun) lajeng klik nyalametkeun robah ditémbongkeun saperti di handap ieu.

5. Tungtungna, uihan deui PC Windows Anjeun.

Ogé Baca: Fix Alat USB Teu Dipikawanoh Kasalahan Code 43

Métode 9: Apdet Windows

Always ensure that you use your system in its updated version. Otherwise, it will cause the said problem.

1. ngetik Mariksa apdet dina Bar teang Windows teras klik kabuka.

2. Ayeuna, klik dina Mariksa apdet tombol.

3A. Nuturkeun pitunjuk dina layar pikeun ngundeur tur masang apdet panganyarna sadia.

3B. Lamun sistem anjeun geus up-to-date, mangka bakal nembongkeun Anjeun up to date dipilampah.

4. Uihan deui your system and check if the issue is resolved now.

Métode 10: Update BIOS

If the above method could not fix Unknown USB Device issue in your Windows 10 desktop/laptop, then you can try updating system BIOS. Read our elaborate tutorial to understand What is BIOS, How to check the current BIOS version, and How to update System BIOS here.

Pro Tip: Use the given links to Download Latest BIOS Version for Lenovo, Dell & HP laptop.

disarankeun:

We hope that you could learn kumaha fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10 problem. Let us know which method helped you the best. Also, if you have any queries or suggestions, then feel free to drop them in the comments section.