WhatsApp is more fun and creative which is helpful to connect to friends, family members, office colleagues, and a lot more people anywhere, anytime. But, similar to other online apps, WhatsApp is not perfect at times. Some users complain that the app can’t work at times and closes automatically with a crash.
Don’t panic! This is a simple problem that everyone can tackle on their own. When you face WhatsApp keeps crashing issue, you must know what is causing the problem, this enables you to fix the issue by following the appropriate troubleshooting methods. This guide will help you fix WhatsApp crashing Android issues with effective and simple hacks. So, continue reading!
How to Fix WhatsApp Keeps Crashing on Android
Here are some reasons that contribute to the discussed issue.
- Network connection is not stable.
- WhatsApp server is down.
- You have not enabled background data, hence the app crashes when you turn on battery saver mode.
- Proper permissions are not granted on WhatsApp.
- Corrupt WhatsApp cache and data.
- There is not enough space on your Android.
- Malware, bugs, or virus attack.
- Outdated app and Android OS.
- Software bugs.
When you face the problem, you might not directly reinstall the app. Here are some amazing simple hacks that will help you fix WhatsApp keeps crashing Android issue at ease.
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Notera: Eftersom smartphones inte har samma inställningsalternativ och de varierar från tillverkare till tillverkare, se därför till att de har rätt inställningar innan du ändrar några. De nämnda stegen utfördes på redmi telefon.
Method 1: Restart WhatsApp
Restarting WhatsApp is the simplest method to fix the frequent crashing problem. The steps are very easy and you can implement them by just closing and reopening the app. You can also close the app by using the multitasking menu.
1. Exit from the WhatsApp app.
2. Gå sedan till Startskärmen skärmen~~POS=HEADCOMP and open the recently opened applications.
3. Tryck nu på X-ikonen corresponding to WhatsApp.
4. Reopen WhatsApp and check if you face the issue again.
Metod 2: Starta om Android
If you still face WhatsApp keeps crashing Android issue even after restarting the app, then you must check when you restarted your phone last time. If your phone has been restarted for a very long time, you have to consider restarting your Android. Follow the below-mentioned steps to restart your Android.
1. tryck på Strömbrytare på enheten.
2. Tryck på omstart alternativ eller Stäng av alternativ.
Notera: Om du trycker på Stäng av option, you have to hold your Effekt button again to restart your phone.
3. Once your Android restarts, check if you were able to access WhatsApp without any issues.
Läs också: 3 Ways To Disable Whatsapp Calling
Method 3: Ensure Network Stability
If you have adequate Wi-Fi or a 4G signal, you will not face any network connectivity issues. Network connectivity issues may result in a slow run of the app or a delay in messaging services. Yet, sometimes it may crash the application. To resolve the problem, you have to check whether you have turned on the data connection on your device as instructed below.
1. Tryck på Inställningar ikonen på hemskärmen.
2. Tryck nu på SIM-kort och mobilnät alternativ som visas.
3. Slå sedan på Mobil data alternativ.
4. If you want to use a roaming network when you are out of your geographic location, tap Avancerade inställningar som avbildats.
Notera: The international data roaming service may cost you extra.
5. Knacka nu på Internationell roaming och välj Alltid som visat.
6. Klicka nu på Dataroaming.
7. Tryck sedan på Sätta på om du uppmanas.
Now, check if you were able to fix WhatsApp crashing issue.
Method 4: Verify WhatsApp Server Status
Sometimes, WhatsApp keeps crashing issue that is not related to your device at all. Yes, you read that right. Some server-side errors do happen rarely, triggering the issue. So, check if WhatsApp servers are down by followingbelow-mentionedioned steps.
1. Navigate to the official site of Downdetector.
2. You must receive Användarrapporter indikerar inga aktuella problem på Whatsapp meddelande.
2A. If you receive the same message, then there are no server-side errors. Follow the methods discussed in this article to fix WhatsApp crashing issue.
2B. If you monitor any unusual messages, then you have to wait until it is resolved.
Läs också: Hur man kontrollerar om någon är online på Whatsapp utan att gå online
Metod 5: Aktivera bakgrundsdata
Despite turning on mobile data, you must turn on background data usage to ensure your phone makes use of internet connection even in data saver mode. Follow as demonstrated.
1. Gå till Inställningar app.
2. Klicka sedan på appar.
3. Klicka sedan på Hantera appar följd av WhatsApp som visat.
4. Klicka sedan på Begränsad dataanvändning.
5. Now, Select both Wi-Fi och Mobildata (SIM 1) och Mobildata (SIM 2) om tillämpligt.
6. Tryck slutligen på OK.
Method 6: Force Close WhatsApp
The Force close of WhatsApp is different from restarting it. When you force close your app, all the processes and data will be forcibly shut down leading to data loss. Yet, all the background tasks will be closed fixing WhatsApp keeps crashing Android.
1. Starta Inställningar app.
2. Klicka nu på appar.
3. Klicka sedan på Hantera appar och nästa WhatsApp.
4. Klicka sedan på Tvinga stopp.
5. Finally, if you are prompted, tap OK som visat.
Now, relaunch WhatsApp and check if you can fix WhatsApp crashing issue or not.
Läs också: Hur man ändrar teckensnittsstil i WhatsApp
Method 7: Allow All Permissions
Few features of WhatsApp will resist opening when you do not grant adequate permissions. Make sure you have to enable all the permissions for the app as instructed below.
1. Tryck på Inställningar app.
2. Klicka sedan på appar och tryck sedan på Hantera appar.
3. Klicka nu på WhatsApp som visat.
4. Tryck sedan på App tillåtelser.
5. Then, check if you have granted permission for WhatsApp under the TILLÅTEN meny.
6. If you find some pending permissions under EJ TILLÅTEN LISTA, then tap that option.
Notera: Här, den SMS permission tas som exempel.
7. Klicka sedan på TILLÅTA alternativ.
Check if you can fix WhatsApp crashing issue.
Metod 8: Aktivera WhatsApp Sync
Some users have confirmed that enabling the WhatsApp sync option helped them to fix WhatsApp keeps crashing issue. Here are a few instructions to enable WhatsApp sync on your Android device.
1. Tryck på Inställningar ikonen för att öppna appen.
2. Klicka nu på Konton och synkronisering.
3. Now, toggle on the Auto-synkronisera data och tryck på Synkronisera alternativ bredvid WhatsApp som visat.
Now, your WhatsApp data will be synced. Check if you can fix WhatsApp crashing Android issue now.
Läs också: Hur man använder WhatsApp utan ett telefonnummer
Metod 9: Ta bort WhatsApp Cache
Every application on your device will make use of the cache system to enhance the performance by consuming very low resources. But, this cache will not help you when they bulge over days. Sometimes they may be corrupt causing you the trouble. Hence, you have to clear the app cache as instructed below to fix the same.
1. Navigera till startskärmen och tryck på Inställningar ikonen.
2. Klicka sedan på appar.
3. Klicka nu på Hantera appar > WhatsApp.
4. Klicka sedan på lagring.
5. Klicka sedan på Rensa datum och sedan, Töm cache som visat.
6. Vänligen tryck Rensa all data when you want to delete all the WhatsApp data.
Finally, check if you can fix WhatsApp crashing Android issue.
Method 10: Clear Android Storage
Consider a situation, where you have 100+ unread messages on WhatsApp. In this case, your app runs slower than usual. In addition, when you have minimum RAM and ROM storage with almost used space, not only WhatsApp crashes. Even all applications do. So, explore your internal space/ SD card space and clear the unnecessary files occupying the space. This helps you clear WhatsApp keeps crashing Android issue.
1. Öppet fILHANTERAREN på din Android-enhet.
2. Tryck nu på trefodrad ikon längst upp till vänster på skärmen.
3. Knacka nu på Djup ren som visat.
4. Knacka nu på Städa nu motsvarande kategorin genom vilken du vill frigöra lite utrymme.
5. Välj nu alla onödiga filer och tryck på Ta bort markerade filer som avbildats.
6. Bekräfta nu uppmaningen genom att trycka på OK and reboot your phone. Then, check if you were able to use WhatsApp without any crashing issues.
Läs också: Hur man exporterar WhatsApp Chat som PDF
Metod 11: Rensa WhatsApp Media
If clearing phone storage does not help you, you can try clearing WhatsApp media from every chat if they occupy too much internal space on your device. Follow the below-mentioned steps to clear WhatsApp media.
1. Navigera till WhatsApp.
2. Here, tap the tre-prickade ikon at the top corner. Next, choose Inställningar.
3. Tryck sedan på Lagring och data.
4. Klicka nu på Hantera lagring.
5. Select any chat that has high data usage.
6. Here, check the Markera alla låda.
7. Once you have chosen the files to be deleted, tap the Papperskorgen.
8. Repeat these steps to delete media from all the chats if they seem to be unnecessary.
Metod 12: Kör skanning av skadlig programvara
If there are any malicious files or bugs in your device you will face WhatsApp keeps crashing issue. Ensure you have recently installed any APK files or downloaded any new apps. If yes, uninstall the apps and check if you have fixed the issue. You can also try installing an antivirus app and run a malware scan to ensure your device is safe or not. Read our guide 10 Best Free Antivirus Software for Android to get an idea about which app to choose and how to use it. Here are a few instructions to run malware scans on Android using a third-party application.
1. Öppna Play butik på din Android-mobil.
2. Sök nu efter någon antivirusprogram som avbildats.
3. Tryck sedan på installera knapp.
4. Vänta tills installationen är klar och tryck på Öppen att starta appen.
Notera: Stegen för att skanna din Android-enhet kan variera beroende på vilken programvara du använder. Här, Avast Antivirus – Skanna och ta bort virus, renare tas som exempel. Följ stegen enligt din programvara.
5. Följ instruktionerna på skärmen i appen och välj antingen Avancerat skydd (behöver prenumeration) eller Grundläggande skydd (fri).
6. Klicka sedan på STARTA SKANNING.
7. I nästa prompt, tillåt eller avvisa tillåtelseprompten att skanna dina filer på enheten.
Notera: I den här appen, om du har nekat denna åtkomst, kommer bara dina appar och inställningar att skannas och inte dina korrupta filer.
8. Vänta tills appen skannar din enhet fullständigt och när du är klar löser du riskerna genom att följa instruktionerna på skärmen.
9. This will remove the corrupt files or threats from your Android device and so the WhatsApp crashing issue will be resolved now.
Läs också: Ta bort Android-virus utan en fabriksåterställning
Metod 13: Uppdatera WhatsApp
System updates and app updates play a major role in fixing bugs and maintaining user experience. When you cannot use WhatsApp normally, check if any updates are pending in action. Updates help you introduce a lot of new features in addition you can fix WhatsApp crashing issue too. Follow the below-mentioned steps to update WhatsApp.
1. Navigera till din Startskärm och knacka på Play butik.
2. Sök nu Whatsapp i sökfältet.
3A. If you see an update available, tap the Uppdatering alternativ som visas.
3B. If you see the app is already updated, skip to the next troubleshooting methods.
4. Wait until your app gets updated and check if you have fixed WhatsApp crashing Android issue.
Metod 14: Uppdatera Android OS
Apart from updating your WhatsApp, you must check whether you are using Android in its updated version. If you are using an older version of your mobile, you have to check if there is an update available and follow the on-screen instructions to update the same. Follow and implement the steps in our guide to upgrade your Android OS as instructed in our guide 3 Ways to Check for Updates on your Android Phone to fix WhatsApp keeps crashing Android issue.
After updating Android OS, check if you can fix WhatsApp crashing problem.
Läs också: Hur man använder två WhatsApp i en Android-telefon
Metod 15: Installera om WhatsApp
If none of the methods have helped you fix WhatsApp crashing issue, then this means, there is something wrong with the app. One solution you can try is to reinstall the app. If your app is corrupt, uninstalling and reinstalling it will be very helpful. This process will clear all the WhatsApp media. To back up and restore your WhatsApp data, follow our guide on How to Transfer old WhatsApp chats to your new Phone. If you have backed up your data, follow the below-mentioned steps to reinstall WhatsApp.
1. Gå till Play butik som du gjorde tidigare och sök WhatsApp.
2. Knacka nu på Avinstallera som visat.
3. Vänta tills appen är helt avinstallerad från din Android. Sök sedan igen efter WhatsApp och knacka på installera.
4. När din app har installerats på enheten trycker du på Öppen som avbildats.
5. Slutligen, återställa dina data if you want to do so and check if you can fix the WhatsApp crashing issue.
Method 16: Factory Reset Android Device
If none of the methods has helped you fix the WhatsApp keeps crashing Android issue, then you have to try a factory reset of Android. But, always make a note that you have to reset your mobile until it is extremely necessary since it deletes all of your data.
Notera: Innan du återställer din Android till fabriksinställningarna måste du säkerhetskopiera alla dina data. Om du inte vet hur du säkerhetskopierar din Android, följ vår guide för att säkerhetskopiera din Android-telefondata.
För att återställa din mobil till fabriksinställningarna, läs och implementera stegen i vår guide Hur man hårdåterställer vilken Android-enhet som helst.
Läs också: 26 bästa Bulk WhatsApp-marknadsföringsprogramvaran
Metod 17: Kontakta WhatsApp Support
Does WhatsApp keep crashing even after reinstalling? If so, then you have to contact the WhatsApp support team to resolve the issue. You are advised to contact official WhatsApp-stöd. This support team helps you resolve issues associated not only with personal WhatsApp but also with Business WhatsApp accounts too.
Du kan släppa din fråga genom att ge några obligatoriska uppgifter som Telefonnummer, E-postadress, and search for your particular problem. As a next step, WhatsApp suggests you a list of its articles according to the problem you have submitted.
Rekommenderas:
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