• Nyumba /
  • Android /
Agosti 28, 2020

Rekebisha Kwa bahati mbaya mchakato com.google.process.gapps umekomesha hitilafu

 

Has your world come to a standstill because of the “Unfortunately, the process com.google.process.gapps has stopped working” sign or maybe the “com.google.process.gapps has stopped unexpectedly” error?

This is a very common error seen among Simu za Android, especially if you own a Samsung Galaxy, Motorola, Lenovo, or an HTC One. But nonetheless, these problems can occur in any device and all we got to do is find a fix for it.

Rekebisha Kwa bahati mbaya mchakato com.google.process.gapps umekomesha hitilafu

But first, let us understand what does “the process com.google.process.gapps has stopped working” or “google.process.gapps has stopped unexpectedly” mean. GAPPS refers to the Google Apps, and this problem often occurs when there is an authentications error, connectivity problem, server time is out, or maybe when the app is out of sync. Sometimes a deactivated Download Manager can also be the reason behind this.

Rekebisha Kwa bahati mbaya mchakato com.google.process.gapps umekomesha hitilafu

Whatever may be the cause of this problem, we have come here to help you fix the issue. We have jotted down a number of interesting tips and tricks to fix this error and make your user experience as smooth as before.

Kwa hivyo, uko tayari? Let us get started!

Method 1: Reboot your Android Device

Yes, I am pretty sure you saw that coming. The rebooting feature of your device is pure bliss. It can fix all the minor issues related to connectivity, slow speed, crashing and freezing of apps, just like that. If you don’t believe me, give it a try, and you will see the results.

To reboot your device, follow these steps:

1. Bonyeza na ushikilie kitita Kitufe cha nguvu for a few seconds, ORvyombo vya habari kwa muda mrefu ya Volume Down button and the Home Button altogether, depending on which PhonePhone you are using.

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2. A popup menu will appear, select Anzisha tena au Anzisha tena from that list, and you are good to go!

Washa upya Kifaa chako

Simply wait for your mobile to turn back on and see if the"Unfortunately the process com.google.process.gapps has stopped working” error is fixed or not.

Method 2: Clear the Cache and Data of the Problematic App

Cache and data history is nothing but unnecessary data collected over time. Cache data is downloaded every time you access a page, in order to cut off data usage and consume less data.  However, sometimes these residual cache files get corrupted and cause Google app to malfunction. So, it is better to clear the cache and data history of apps from time to time. In order to clear the cache history of the troublesome app, follow these instructions:

1.  Nenda kwa Mazingira orodha na kupata Programu na Arifa chaguo.

Gonga kwenye chaguo la Programu

2. Bonyeza kwenye Dhibiti Maombi and then find the app which is causing you trouble in the drop-down list.

Click on Manage Applications

3. Gonga kwenye Clear Cache button present on the Menu bar at the bottom of the screen.

Tap on the Clear Cache button present on the Menu bar at the bottom of the screen

4. Vyombo vya habari OK kwa uthibitisho.

If this trick does not work out, try clearing the data history of that particular application.

Method 3: Uninstall the Problematic application

If the above solution wasn’t able to help then try uninstalling and reinstalling the problematic app. This may help your device to get rid of any bugs or glitches. Steps to uninstall the app are as follows:

1. Kwenda Google Play Hifadhi App and then tap on the mistari mitatu icon present at the top left corner of the screen.

Open the Google Play Store on your device   Tap on the menu button (three horizontal bars) on the top left-hand side of the screen

2. Sasa nenda kwa Programu na Michezo Yangu chaguo. 

Go to ‘My apps & games’

3. Tap on the Imewekwa section, and find the app which is causing you trouble in the scroll-down list.

Tap on the Installed section

4. Once you find it, click on the Kufuta button right next to its name.

Click on the Uninstall button right next to its name

5. Wait for it to uninstall. After that is done, go to the tafuta sanduku of the Play Store and type the name of the App in it.

6. Finally, click on the app and tap on the Kufunga button.

7. Sasa, Uzinduzi the app and grant all the necessary ruhusa.

Pia Soma: Jinsi ya Kuondoa au Kufuta Programu kwenye Simu yako ya Android

Method 4: Clear Google Services Framework Data History

Did cleaning up the cache and data history didn’t work for you? Well, I have another suggestion for you. Try clearing the Google Play Services framework data. By doing so, your Google Play Services preferences and settings would be deleted. But do not stress! This won’t make much difference or delete any data. You would be able to adapt very quickly. Step to get rid of your Google Play Services Framework Data history are as follows:

1. Kwenda Mazingira icon and open it. Find the Programu na arifa button.

2. Bonyeza juu ya Dhibiti programu.

Click on Manage Applications | Fix Unfortunately the process com.google.process.gapps has stopped error

3. In the scroll-down list, find Mfumo wa Huduma za Google na uchague.

Search for ‘Google Services Framework’ and tap on it

4. Bonyeza juu ya Futa Data and tap on, OK kuthibitisha.

Click on Clear Data and tap on, OK to confirm

Once done, see if you’re able to fix Unfortunately the process com.google.process.gapps has stopped error. If not, then continue with the next method.

Method 5: Reset App Preferences

Resetting your App Preferences can help in fixing the process com.google.process.gapps stopped error. You do not have to worry about losing any data or app, but you will certainly find some changes on your Android device, such as permission restrictions, change in default apps, disabled apps, location permission, etc. But, this should not be a problem as long as it is fixing some major issues. 

To reset your App Preferences, the steps are as follows:

1. Kwenda Mazingira chaguo na kisha bofya Meneja maombi.

Bofya kwenye chaguo la Programu

2. Sasa, tafuta Dhibiti Programu na kisha bonyeza ikoni ya nukta tatu present at the extreme top right corner of the screen.

Select the Reset app preferences button from the drop-down menu | Fix Unfortunately the process com.google.process.gapps has stopped error

3. Navigate & select the Weka upya mapendeleo ya programu button from the drop-down menu.

Select the option of Reset app preferences from the drop-down menu

4. Sasa bofya Upya and all the app preferences and settings will be set to default.

Method 6: Deactivate any Automatic application updates

Sometimes, we come across Unfortunately the process com.google.process.gapps has stopped error when we try to update an app. As we update our applications and some new & improved features can lead to problematic bugs. In that case, you should consider disabling your automatic application update feature from Google Play Store. However, you should always keep in mind to update your apps manually, from time to time. To turn off the automatic app updates feature, follow these steps thoroughly:

1. Fungua Google Play Hifadhi programu kwenye kifaa chako cha Android.

Open the Google Play Store on your device

2. Now, on the top left corner of the screen, you will find mistari mitatu icon, select it.

3. Bonyeza Mazingira button and find the option saying, ‘Auto Update Apps’, na gonga juu yake.

Click on the Settings button

4. A popup menu will appear with chaguzi tatu wao ni, Over any network, Over Wi-Fi only, and Do not auto-update apps. Click on the last option and press Imefanyika.

Find the option saying, ‘Auto Update Apps’, and tap on it | Fix Unfortunately the process com.google.process.gapps has stopped error

Njia ya 7: Anzisha tena Kidhibiti cha Upakuaji

Often, the “com.google.process.gapps has stopped” error can also be the fault of the Download Manager app. Please try and restart it again. Maybe this will work out in our favor. Also, there is no harm in doing so, so why not tweak a little with the settings. To restart the download manager app, follow these steps:

1. Fungua Mazingira icon on your device and the find Apps and Notifications, select it.

2. Now, tap on Manage Apps na upate Weka Meneja katika orodha ya kusogeza chini.

3. Tap on Download Manager, then from the menu bar at the bottom of the screen, click on disable and then wezesha tena it after a few seconds.

Once done, see if you’re able to fix Unfortunately the process com.google.process.gapps has stopped error. If not, then continue with the next method.

Method 8: Uninstall Google Play Services Updates

We can call this method as one of the most effective ways to fix ‘Unfortunately, the process com.google.process.gapps has stopped working’ Kosa. You just have to uninstall the Google Play Services updates from your device and you’re good to go. 

Follow these simple steps to uninstall the Google Play Service updates:

1. Kwenda Settings of your phone.

Nenda kwa Mipangilio ya simu yako

2. Gonga kwenye Chaguo la programu.

Bofya kwenye chaguo la Programu

3. Sasa chagua Huduma za Google Play kutoka orodha ya programu.

Select the Google Play Services from the list of apps | Fix Unfortunately the process com.google.process.gapps has stopped error

4. Sasa bomba kwenye dots tatu wima kwenye upande wa juu wa kulia wa skrini.

Tap on the three vertical dots on the top right-hand side of the screen

5. Bonyeza kwenye Ondoa sasisho chaguo.

Click on the Uninstall updates option | How to Manually Update Google Play Services

6. Reboot your phone, and once the device restarts, open Google Play Store, and this will trigger an automatic update for Google Play Services.

Method 9: Restart Google Play Services

Another hack that can help you resolve this problem is restarting the Google Play Services app. By disabling and re-enable the app, you may be able to fix this error. Restart the Google Play services by just following the steps below:

1. Kwenda Chaguo la mipangilio na upate Application Manager.

Tap on the Apps option | Fix Unfortunately the process com.google.process.gapps has stopped error

2. Sasa gonga kwenye Dhibiti Programu button and look for the Huduma za Google Play in the drag-down list. Once you find it, select it.

Select the Google Play Services from the list of apps | How to Manually Update Google Play Services

3. Hatimaye, bomba kwenye Lemaza kitufe na kisha Kuwawezesha it back again in order to restart the Google Play Services.

Restart Google Play Services

Finally, check if you’re able to fix Unfortunately the process com.google.process.gapps has stopped error, if not, then as a last resort you need to do a factory reset. 

Method 10: Factory Reset Android Phone

Consider resetting your device to factory settings as your last resort because doing so will erase your entire data and information from the Phone. Obviously, it will reset your device and make it as a new phone. Opting for a factory reset would delete all your apps, their data, and also other data like photos, videos, and music from your phone. Due to this reason, it is advisable that you create a backup before going for a factory reset. Most phones prompt you to backup your data when you try to factory reset your phone. You can use the in-built tool for backing up or do it manually, the choice is yours.

Follow these steps to reset your device to factory settings:

1. Enda kwa Settings of your phone.

Nenda kwa Mipangilio ya simu yako

2. Gonga kwenye Kichupo cha mfumo.

Tap on the System tab | Fix Unfortunately the process com.google.process.gapps has stopped error

3. Now if you haven’t already backed up your data, click on the Backup your data option to save your data on Google Drive.

4. After that click on the Weka upya kichupo.

Bofya kwenye kichupo cha Rudisha

5. Sasa bonyeza kwenye Rudisha Simu chaguo.

Bofya kwenye chaguo la Rudisha Simu

6. This will take some time. Once the phone restarts again, try using Play Store and see if the problem still persists. If it does then you need to seek professional assistance and take it to a service center.

Ilipendekeza:

I am sure nobody would like to see this “Unfortunately the process com.google.process.gapps has stopped working” on their screens. It sure can become really pesky when the apps do not respond and show errors instead. In order to fix that, we had found you some useful hacks. I hope they were helpful. Let us know your feedback and do mention which method works for you in the comment section. 

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