Fix Unknown USB Device in Windows 10 (Device Descriptor Request Failed)
You may find that when you connect an external USB drive, it doesn’t work on your computer. Instead, you get an error message: The last USB device you connected to this computer malfunctioned, and Windows does not recognize it. This may be because the device incompatible with your system. The USB Device Descriptor is responsible for storing information related to various USB devices connected to it so that Windows operating system may recognize these USB devices in the future. If the USB is not recognized, then the USB device descriptor is not working properly on Windows 10. The unrecognized device in Device Manager will be labeled as Unknown USB Device (Device Descriptor Request Failed) na pembetatu ya manjano na alama ya mshangao. The unknown USB device issue may arise due to various reasons. Today, we will help you fix the Unknown USB Device: Device Descriptor Request Failed error in Windows 10 PC.
How to Fix Unknown USB Device (Device Descriptor Request Failed) in Windows 10
You may face these common errors due to an Unknown USB Device issue:
- Device Descriptor Request Failed
- Port Reset Failed
- Set Address Failed
There can be several reasons behind this issue, such as:
- Outdated USB Drivers: If the current drivers in your Windows PC are incompatible or outdated with the system files, then you may face this error.
- Enabled USB Suspend Settings: If you have enabled the USB Suspend settings in your device, then all the USB devices will be suspended from the computer if they are not in active use.
- Outdated Windows OS: In some circumstances, it could be that the Windows operating system running on your device is outdated and thus, conflicting with the device drivers.
- Malfunctioning USB ports: Unclean surroundings might also contribute to the poor performance of your USB drive since the accumulation of dust will not only block the ventilation to the computer but also, cause USB ports to malfunction.
- BIOS is not updated: This too may cause such problems.
A list of methods to fix Unknown USB Device: Device Descriptor Request Failed error in Windows 10 computers has been compiled and arranged according to user convenience. So, keep reading!
Njia ya 1: Utatuzi wa Msingi
Method 1A: Maintain Clean & Ventilated Ambience
Unclean surroundings and dusty USB ports may cause an Unknown USB Device error in your Windows 10 desktop/laptop. Hence, you should implement the following steps:
1. Clean laptop vents & bandari. Use a compressed air cleaner while being extremely careful not to damage anything.
2. Moreover, ensure enough space for uingizaji hewa sahihi of your desktop/laptop, as shown.
Method 1B: Resolve Hardware Issues
Sometimes, a glitch in the USB port or power supply might trigger an unknown USB device Windows 10 error. Hence, you should perform the following checks:
1. Ikiwa suala linasababishwa na ugavi wa umeme, basi kujaribu kuingiza tena kifaa cha USB baada ya kuchomoa kompyuta ya mkononi kutoka kwa usambazaji wa umeme.
2. Unganisha kifaa kingine cha USB with the same USB port and check if there is an issue with the port.
3. Chomeka kifaa cha USB kwenye a bandari tofauti ili kuondoa maswala na bandari za USB.
Method 1C: Restart Windows PC
In most cases, a simple restart might fix Unknown USB Device (Device Descriptor Request Failed) issue.
1. Futa kifaa cha USB.
2. Anzisha tena PC yako ya Windows.
3. Unganisha tena the USB device and check if it worked or not.
Method 2: Run Windows Troubleshooter
You should try running the in-built Windows troubleshooter to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. You can do so in the two ways explained below.
Option 1: Run Hardware and Devices Troubleshooter
1. Bonyeza Windows + R funguo wakati huo huo kuzindua Kukimbia sanduku la mazungumzo.
2. Weka msdt.exe -id KifaaUtambuzi na bonyeza OK, kama inavyoonekana.
3. Here click on the Ya juu chaguo, kama ilivyoonyeshwa hapa chini.
4. Angalia kisanduku kilichowekwa alama Tumia matengenezo moja kwa moja na bonyeza Inayofuata.
5. Once the process is completed, kuanzisha upya PC yako and check if USB is being recognized now.
Option 2: Troubleshoot Malfunctioning USB Device
1. Kutoka Upau wa kazi, bonyeza-bonyeza kwenye USB Device icon.
2. Chagua Open Devices and Printers chaguo, kama inavyoonyeshwa.
3. Bonyeza kulia Kifaa cha USB (mfano Blade ya Cruzer) na uchague troubleshoot, kama ilivyoangaziwa hapa chini.
4. Windows Troubleshooter will automatically detect problems and fix these as well.
Kumbuka: If the troubleshooter states that it could not identify the issue, then try the other methods discussed in this article.
Pia Soma: Fix USB device not recognized by Windows 10
Njia ya 3: Sasisha Viendeshi vya USB
To fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10, you are advised to update USB drivers, as follows:
1. Weka mwongoza kifaa katika Upau wa utafutaji wa Windows na hit Ingiza ufunguo kuzindua.
2. Kwenda Wasimamizi wa Serial Bus wote section and expand it with a double-click.
3. Sasa, bofya kulia USB dereva (mfano Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) na uchague Sasisha dereva.
4. Ifuatayo, bonyeza Tafuta kiotomatiki kwa madereva.
5A. Your driver will update itself to the latest version.
5B. If your driver is already up-to-date, then you will get the message: The best drivers for your device are already installed.
6. Bonyeza juu ya karibu to exit the window and Rkuanza kompyuta.
7. Rudia the same for all USB drivers.
Method 4: Roll Back USB Drivers
If the USB device had been working correctly, but began to malfunction after an update, then rolling back the USB Drivers might help. Follow the given instructions below to do so:
1. Nenda kwa Device Manager > Universal Serial Bus controllers kama ilivyoelezwa katika Method 3.
2. Bonyeza kulia Kiendeshaji cha USB (mfano Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) na uchague Mali, kama inavyoonyeshwa hapa chini.
3. Ndani ya USB Device Properties dirisha, badili hadi Dereva tab na chagua Roll Back Driver.
Kumbuka: If the option to Roll Back Driver is greyed out in your system, it indicates that your system does not have any updates installed for the driver. In this case, try alternative methods discussed in this article.
4. Chagua Why are you rolling back? from the given list and click on Ndiyo kuthibitisha.
5. After the process is finished, click on OK kutumia mabadiliko haya.
6. Finally, confirm the prompt and fungua tena mfumo wako kufanya urejeshaji ufanisi.
Pia Soma: Fix Universal Serial Bus (USB) Controller Driver Issue
Njia ya 5: Weka tena Viendeshi vya USB
If the above methods to update or roll back drivers do not work, then you can try to reinstall your USB driver. Here’s how to fix Unknown USB Device (Device Descriptor Request Failed) issue:
1. Enda kwa Meneja wa Kifaa> Wasimamizi wa Serial Bus wote, using the steps mentioned in Method 3.
2. Bonyeza kulia Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft) na chagua Futa kifaa, kama inavyoonekana.
3. Sasa, bofya Kufuta na kuanzisha upya PC yako.
4. Now, download the latest USB driver from manufacturer website like Intel.
5. Once downloaded, install the latest USB driver. Then, connect your USB device and check if the said error is rectified.
Method 6: Disallow PC to Turn Off USB Device
The USB power-saving feature allows the hub driver to suspend any individual USB port without affecting the function of other ports, in order to save power. This feature, however useful, may still cause Unknown USB Device issue when your Windows 10 PC is idle. Hence, disable the automatic USB suspend feature using the given steps:
1. Nenda kwa Hila Meneja kama inavyoonyeshwa katika Method 3.
2. Hapa, bofya mara mbili Vifaa vya Maingiliano ya Binadamu kupanua.
3. Bonyeza-kulia kwenye Kifaa cha Kuingiza cha USB na chagua Mali.
4. Here, switch to the Usimamizi wa Power tab and uncheck the box titled Ruhusu kompyuta kuzima kifaa hiki ili kuokoa nishati.
5. Hatimaye, bofya OK na fungua tena mfumo wako.
Pia Soma: Rekebisha USB Huendelea Kukata Muunganisho na Kuunganisha Upya
Method 7: Disable USB Selective Suspend Feature
The selective suspend feature too, helps you to conserve power while disconnecting USB sticks and other peripherals. You can easily disable the USB Selective Suspend feature via Power Options, as explained below:
1. Weka Kudhibiti Jopo katika Upau wa utafutaji wa Windows na bonyeza Open.
2. Chagua Tazama kwa > Ikoni kubwa, kisha bonyeza Chaguzi za Nguvu, kama inavyoonekana.
3. Hapa, bofya Badilisha mipangilio ya mpango in your currently selected plan section.
4. Ndani ya Badilisha Mipangilio ya Mpango dirisha, chagua Badilisha mipangilio ya nguvu ya juu chaguo.
5. Sasa, bofya mara mbili Mipangilio ya USB kupanua.
6. Mara nyingine tena, bofya mara mbili Mpangilio wa kusimamisha kwa kuchagua USB kupanua.
7. Hapa, bofya Kwa betri na ubadilishe mpangilio uwe Walemavu from the drop-down list, as illustrated.
8. Sasa, bofya Imeingia ndani na ubadilishe mpangilio uwe Walemavu hapa pia.
9. Hatimaye, bofya Kuomba > Sawa to save these changes. Restart your PC and check if the issue is solved now.
Njia ya 8: Zima Uanzishaji wa Haraka
Turning off the fast startup option is recommended to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. Just, follow the given steps:
1. Kwenda Jopo la Kudhibiti> Chaguzi za Nguvu kama inavyoonyeshwa katika Method 7.
2. Hapa, bofya Chagua kile vifungo vya nguvu vinavyofanya option in the left bar.
3. Sasa, chagua Badilisha mipangilio ambayo haipatikani kwa sasa chaguo.
4. Next, uncheck the box Washa kuanza kwa kasi (inapendekezwa) na kisha bofya Hifadhi mabadiliko kama inavyoonekana hapo chini.
5. Mwishowe, fungua tena PC yako ya Windows.
Pia Soma: Fix USB Device not Recognized Error Code 43
Njia ya 9: Sasisha Windows
Always ensure that you use your system in its updated version. Otherwise, it will cause the said problem.
1. Weka Angalia vilivyojiri vipya katika Upau wa utafutaji wa Windows na bonyeza Open.
2. Sasa, bofya kwenye Angalia vilivyojiri vipya button.
3A. Follow the maagizo ya skrini kupakua na kusakinisha sasisho la hivi punde linalopatikana.
3B. Ikiwa mfumo wako tayari umesasishwa, basi itaonyeshwa Umesasishwa ujumbe.
4. Anzisha tena your system and check if the issue is resolved now.
Njia ya 10: Sasisha BIOS
If the above method could not fix Unknown USB Device issue in your Windows 10 desktop/laptop, then you can try updating system BIOS. Read our elaborate tutorial to understand What is BIOS, How to check the current BIOS version, and How to update System BIOS here.
Pro Tip: Use the given links to Download Latest BIOS Version for Lenovo, Dell & HP Laptops.
Ilipendekeza:
We hope that you could learn jinsi ya fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10 problem. Let us know which method helped you the best. Also, if you have any queries or suggestions, then feel free to drop them in the comments section.