Juni 28, 2021

How to Fix Firefox Not Playing Videos (2023)

How to Fix Firefox Not Playing Videos

The Mozilla Foundation developed Mozilla Firefox as an open-sourced browser. It was released in 2003 and soon gained wide popularity because of its user-friendly interface and wide range of available extensions. However, the popularity of Firefox declined when Google Chrome was released. Since then, both have been giving tough competition to each other.

Firefox still has a loyal fan base who still prefer this browser. If you are one of them but feel frustrated due to the Firefox not playing videos issue, do not worry. Simply read on to know how to fix Firefox not playing videos.

How to Fix Firefox Not Playing Videos

How to Fix Firefox Not Playing Videos

Why Firefox not playing videos error occurs?

There can be various reasons for this error to occur, namely:

  • Outdated version of Firefox
  • Firefox extensions & acceleration features
  • Corrupt cache memory & cookies
  • Disabled cookies & pop-ups

Before, doing any advance troubleshooting, you should first try to restart your PC and check if the Firefox not playing videos issue is resolved or not.

1. Kwenda Start menu > Power > Restart kama inavyoonyeshwa.

Restart Your Pc

Once the computer has restarted, launch Firefox and check if videos are playing. Hopefully, the issue is resolved. If not, then continue with the below methods.

Method 1: Update Firefox

If you have not installed the latest updates to Firefox, it may lead to issues when you try to play videos on this web browser. There might be bugs in your current version of Firefox, which an update might fix. Follow these steps to update it:

1. Uzindua Firefox browser and then open the menyu kwa kubonyeza three-dashed icon. Kuchagua Msaada kama inavyoonekana hapa chini.

Go to Firefox Help | How to Fix Firefox Not Playing Videos

2. Ifuatayo, bonyeza Kuhusu Firefox kama ifuatavyo.

Go to About Firefox

3. In the new window that now opens, Firefox will check for updates. If no updates are available, the Firefox imesasishwa message will be displayed as below.

Update Firefox dialogue box

4. If an update is available, Firefox will automatically install the update.

5. Mwishowe, fungua tena kivinjari.

If you still face the same issue, try the next fix.

Njia ya 2: Zima Uongezaji kasi wa Vifaa

Uboreshaji wa vifaa is the process wherein certain hardware components are assigned specific tasks to enhance the functioning of a program. The hardware acceleration feature in Firefox provides convenience and speed, but it also might contain error-causing bugs. Therefore, you can try to disable hardware acceleration to potentially fix videos not loading Firefox issue as:

1. Uzindua Firefox na kufungua orodha as before. Select Mazingira, kama inavyoonekana kwenye picha hapa chini.

Click on Firefox settings

2. Then, uncheck the box next to Tumia mipangilio ya utendaji iliyopendekezwa chini ya Utendaji Tab.

3. Next, uncheck the box next to Tumia kuongeza kasi kwa vifaa unapopatikana.

Turn off hardware acceleration for firefox | How to Fix Firefox Not Playing Videos

4. Mwishowe, fungua tena Firefox. Check if Firefox can play videos.

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Method 3: Disable Firefox Extensions

Add-ons that are enabled on the Firefox browser may be interfering with websites and not allowing videos to play. Follow the steps below to disable add-ons and fix Firefox no audio & not playing videos issue:

1. Uzindua Firefox na wake menyu. Hapa, bonyeza Viongezi na Mandhari kama inavyoonyeshwa hapa chini.

Go to Firefox Add-ons

2. Ifuatayo, bonyeza Upanuzi from the left pane to see the list of add-on extensions.

3. Bonyeza dots tatu next to each add-on and then select Ondoa. As an example, we have removed Kuboresha YouTube extension in the attached screenshot.

Click on remove firefox extension

4. After removing the unwanted add-ons, fungua tena the browser and verify if the issue is resolved.

If Firefox not playing videos problem persists, you can clear the browser cache and cookies as well.

Method 4: Delete Browser Cache and Cookies

If the cache files and cookies of the browser get corrupt, it can lead to Firefox not playing videos error. Here’s how to delete cache and cookies from Firefox:

1. Open Firefox. Nenda kwa Side menu > Settings as you did earlier.

Go to Firefox settings

2. Ifuatayo, bonyeza Faragha na Usalama from the left pane. It is indicated by a lock icon, kama inavyoonyeshwa kwenye picha hapa chini.

3. Then, scroll down to the Vidakuzi na data ya Tovuti chaguo. Bonyeza Futa Data kama ilivyoangaziwa.

Click on Clear data in Privacy and Security tab of Firefox

4. Next, check the boxes next to both, Vidakuzi na data ya Tovuti na Maudhui ya Wavuti yaliyoakibishwa in the pop-up window that follows.

5. Mwishowe, bonyeza wazi na Anzisha tena the web browser.

Clear cache and cookies on firefox | How to Fix Firefox Not Playing Videos

Check if the above method worked to fix the issue of Firefox not playing videos. If not, move to the next solution.

Method 5: Allow Autoplay on Firefox

If you are facing the ‘Twitter videos not playing on Firefox’ problem, then it may be because Autoplay is not enabled on your browser. Here’s how to fix Firefox not playing videos error:

1.Tembelea tovuti where videos are not playing using Firefox. Here, Twitter is shown as an example.

2. Kisha, bofya kwenye Funga icon to expand it. Here, click on the sideward arrow kama ilivyoangaziwa hapa chini.

3. Kisha, chagua Habari zaidi kama inavyoonekana hapo chini.

Click on more in formation on Firefox browser

4. Ndani ya Maelezo ya Ukurasa menyu, nenda kwa Ruhusa Tab.

5. Chini ya autoplay section, uncheck the box next to Use default.

6. Then, click on Allow Audio and Video. Refer to the image below for clarity.

Click on allow audio and video under Firefox Autoplay permissions

Enable Autoplay for All Websites

You can also ensure that the Autoplay feature is allowed for all websites, by default, as follows:

1. Nenda kwa Side menu > Settings> Privacy and Security as instructed in Method 4.

2. Tembea chini Ruhusa and click on Autoplay Mazingira, kama ilivyoangaziwa.

Click on Firefox autoplay settings

3. Here, ensure that Allow Audio and Video is enabled. If not, choose it from the drop-down menu as shown in the image below.

Firefox Autoplay settings - allow audio and video | How to Fix Firefox Not Playing Videos

4. Mwishowe, fungua tena the browser. Check if the ‘videos not playing on firefox’ issue has been resolved. If it isn’t, read below.

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Method 6: Allow Cookies, History, and Pop-ups

Some websites require cookies and pop-ups to be allowed on your browser to stream data and audio-video content. Follow the steps written here to allow cookies, history, and pop-ups on Firefox:

Allow Cookies

1. Uzindua Firefox kivinjari na nenda kwa Side menu > Settings > Faragha na usalama as explained previously.

Click on Firefox settings

2. Chini ya Vidakuzi na data ya Tovuti sehemu, bofya Dhibiti tofauti kama inavyoonyeshwa.

Click on Manage Exceptions for Cookies in Firefox

3. Here, make sure that no website is added to the list of exceptions to block cookies.

4. Move to the next step without leaving this page.

Allow History

1. On the same page, scroll down to the historia sehemu.

2. Choose to Remember History kutoka kwenye orodha ya kushuka.

Firefox click on remember history

3. Move to the next step without exiting the settings page.

Allow Pop-Ups

1. Rudi kwenye Privacy and Security page kwa Ruhusa sehemu.

2. Here, uncheck the box next to Block pop-up windows kama inavyoonekana hapo chini.

Click on allow pop-ups on firefox

Once the above steps have been executed, try to play videos on Firefox.

If the Firefox videos not playing issue persists, move to the succeeding methods to refresh Firefox and reboot your computer.

Method 7: Refresh Firefox

When you use the Refresh Firefox option, your browser will be reset, potentially fixing all minor glitches you are currently experiencing. Here’s how to Refresh Firefox:

1. Ndani ya Firefox kivinjari, nenda kwa Side menu > Help, kama inavyoonekana hapo chini.

Open Firefox help page | How to Fix Firefox Not Playing Videos

2. Ifuatayo, bonyeza zaidi Maelezo ya shida kama inavyoonyeshwa hapa chini.

Open firefox troubleshooting page

3. Maelezo ya shida page is displayed on the screen. Finally, click on Rejea Firefox, kama inavyoonyeshwa hapa chini.

Click on Refresh Firefox

Ilipendekeza:

Tunatumahi kuwa mwongozo huu ulikuwa muhimu na umeweza fix Firefox not playing videos issue. Also, let us know which method worked the best for you. Finally, if you have any questions or suggestions regarding this article, feel free to drop them in the comments section below.