Why is Firefox Down? – TechCult
After Google Chrome, Safari, and Edge, one browser which is oddly popular enough is Mozilla Firefox. It is known for its open-source platform and security. Users that are concerned about their data and browsing activities use Firefox. In exchange for providing free service, Google Chrome and most of the other browsers collect a considerable amount of data for advertisements. However, in the case of Firefox, it collects some data to improve the browsing experience, which is optional and can be turned off but nothing in our world is perfect or error-free. It’s annoying when you can’t load a site on Firefox. If you are also dealing with the same problem and questioning why is Firefox down, you are at the right place. We bring you the perfect guide that will help you fix Mozilla Firefox problem loading page and error code SSL error weak server ephemeral dh key issues.
Why is Firefox Down? And, How to Fix Mozilla Firefox Problem Loading Page
Below listed are the reasons which lead to the following issue:
- Akiba ya kivinjari
- Uunganisho wa mtandao
- Conflicting add-ons or extensions
We have listed all the possible troubleshooting methods to fix the issue below.
Njia ya 1: Anzisha tena PC
This method is well known and practised by all. If we encounter a difficulty, we immediately restart the application or the system. So, restart your machine and see if the Mozilla Firefox problem loading page has been fixed. If not, let’s try another method.
Njia ya 2: Sasisha Firefox
It is recommended that you always keep the automatic update option enabled so that if there is a security mistake or bugs, the developers can quickly fix it and release a new update. To enable the automatic update feature, do the following:
1. Open Firefox, then click on the Picha ya Hamburger or mistari mitatu kona ya juu kulia.
2. Halafu, nenda Mazingira.
3. In the General tab, scroll down and go to the Sasisho za Firefox sehemu.
4. Kisha, bonyeza Restart to Update Firefox na uwashe Automatically install updates chaguo kwa kubofya juu yake.
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Njia ya 3: Onyesha upya Firefox
Like we refresh the webpage when we face any difficulty browsing it, or when the site freezes. Similarly, there is a refresh option too for the whole Firefox browser. The refresh option will reset all the Firefox settings back to their default state and can fix Mozilla Firefox problem loading page error.
Kumbuka: This method won’t affect your browsing history, bookmarks, cookies, or saved passwords. Themes and extensions, along with any customizations, will be erased. Before the refresh process, Firefox will gather all your old data and place it in a folder titled Old Firefox Data.
1. Open Firefox, then click on the Picha ya Hamburger or mistari mitatu kona ya juu kulia.
2. Bonyeza juu ya Msaada.
3. Kisha, bonyeza Troubleshoot Mode.
4. Sasa, bofya Anzisha tena.
5. Ifuatayo, bonyeza Rejea Firefox kama inavyoonekana.
6. In the prompt that appears click on Rejea Firefox mara moja tena.
7. Mwishowe, bonyeza kitufe cha Kumaliza kifungo juu ya Import Complete window to Refresh Firefox completely.
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Method 4: Restart Firefox in Troubleshoot Mode
The troubleshooting mode has limited functionality and disables extensions, themes, and hardware acceleration, including a few other settings. If you see the error message error code SSL error weak server ephemeral DH key in troubleshooting mode, then the cause of the problem lies among one of the disabled items. To activate troubleshoot mode, follow these steps:
1. Open Firefox and click on the Hamburger icon au ikoni ya mistari mitatu kona ya juu kulia.
2. Bonyeza juu ya Msaada.
3. Kisha, bonyeza Troubleshoot Mode.
4. Bonyeza juu ya Anzisha tena.
5. Kisha bonyeza Open.
Check if the error is occurring in the troubleshoot mode. If the error is not resolved move ahead to the next method. If the error is solved, it means that the error lies either in a theme, extension, or hardware acceleration. Follow the instructions listed below to disable theme, extension, and hardware acceleration.
6. Close the browser normally and launch the browser again.
7. Switch to the default theme by pressing Ctrl + Shift + A keys together, go to the Mandhari sehemu, chagua Mandhari ya mfumo, na bofya Kuwawezesha.
8. Badilisha hadi Upanuzi section on the same page and Disable all the extensions by toggling off the highlighted switch.
9. Lastly, go to Mazingira na usifute Tumia mipangilio ya utendaji iliyopendekezwa, then also uncheck the Tumia kasi ya vifaa wakati inapatikana chaguo.
Method 5: Remove Browser & Cache
Cache and cookies are small bits of information stored on your device, which makes browsing easier by storing your preferences for faster data delivery and loading the website quickly. Clearing the cookies and cache could also help resolve the Mozilla Firefox loading page error. Follow these steps:
1. Open Firefox and click on the Picha ya Hamburger or mistari mitatu kona ya juu kulia.
2. Kisha, bonyeza Mazingira.
3. Enda kwa Usiri na Usalama Tab.
4. Scroll down to Cookies and Site Data and click on Futa Data.
5. Click on the checkbox of both Vidakuzi na data ya Tovuti na Maudhui ya Wavuti yaliyoakibishwa na bonyeza wazi.
6. Hatimaye, bofya Futa Sasa kuthibitisha.
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Method 6: Set Insecure Fallback Host Substitute
Using this method, we will navigate to Firefox’s hidden menu and set the security.tls.insecure fallback host to the specific site that cannot be loaded, while also displaying the error message of error code ssl error weak server ephemeral dh key.
Kumbuka: Methods No. 7 & 8 could be risky and usually not recommended by Firefox. This may downgrade your security/encryption level. Kindly set it to default after your work is done.
1. Open Firefox, type kuhusu: config in the address bar, and hit the kuingia ufunguo.
2. Bonyeza Kubali Hatari na Endelea button.
3. Copy and paste the following Nakala in the search box and click on the Pencil icon.
security.tls.insecure_fallback_host
4. Then, paste the website link in the dialogue box in which you are facing the error, for example, Buzzfeed na bofya right-tick icon.
5. Mwishowe, restart your browser.
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Method 7: Change SSL3 Settings
Follow the given steps to change SSL3 settings.
1. Open Mozilla Firefox, type kuhusu: config katika upau wa anwani, na ubonyeze kuingia ufunguo.
2. Bonyeza Kubali Hatari na Endelea button.
3. Copy and paste the following Nakala in the search box and click on the Toggle icon to change the value from kweli kwa uongo.
security.ssl3.dhe_rsa_aes_128_sha
4. Then paste the following Nakala into the search box and similarly change it to uongo if set to true by clicking on the Toggle icon.
security.ssl3.dhe_rsa_aes_256_sha
5. Mwishowe, anzisha upya kivinjari.
Njia ya 8: Weka upya Firefox
If you are still facing the error message of error code SSL error weak server ephemeral dh key, then try reinstalling Firefox with fresh settings.
1. Waandishi wa habari Ufunguo wa Windows, aina kudhibiti jopo na bonyeza Open.
2. Weka Tazama kwa > Kategoria, kisha bonyeza kwenye Ondoa mpango chaguo katika Mipango sehemu.
3. Chagua Firefox ya Mozilla (x64 en-US) in the list, click on the Kufuta kifungo juu ya bar na bonyeza Ndiyo button on the UAC window.
4. Kisha, bofya kwenye Inayofuata kifungo katika Sakinusha Firefox ya Mozilla mchawi.
5. Kisha, bofya kwenye Kufuta kitufe kwenye dirisha linalofuata.
6. Bonyeza Kumaliza button on the last window to completely uninstall the Firefox app.
7. Waandishi wa habari Windows+ E funguo together to open the File Explorer and navigate to the This PC > Local Disk (C:) > Program Files > Mozilla Firefox folder.
8. Bonyeza-kulia kwenye Mozilla Firefox folda na ubonyeze kwenye kufuta option on the list to delete the files.
9. Sasa, anzisha tena PC.
10. Kisha, piga Ufunguo wa Windows, aina google chrome na bonyeza Open.
Kumbuka: You can use any web browser to download the Firefox browser on your PC.
11. Fungua tovuti rasmi ya Kivinjari cha Firefox cha Mozilla on Google Chrome and click on the Pakua Firefox kifungo kwenye dirisha.
12. Double-click on the downloaded executable file Kisakinishi cha Firefox.exe to run the installation file.
13. Wait for the installation process to complete.
14. Uzindua Firefox Web Browser app on your PC.
Ilipendekeza:
We hope that this guide was helpful and that you were able to fix Mozilla Firefox problem loading page error & were able to figure out methods regarding why is Firefox down. Tujulishe ni njia gani iliyokufaa zaidi. Ikiwa una maswali au mapendekezo, basi jisikie huru kuyaacha katika sehemu ya maoni hapa chini.