Agosti 15, 2022

Why is Firefox Down? – TechCult

After Google Chrome, Safari, and Edge, one browser which is oddly popular enough is Mozilla Firefox. It is known for its open-source platform and security. Users that are concerned about their data and browsing activities use Firefox. In exchange for providing free service, Google Chrome and most of the other browsers collect a considerable amount of data for advertisements. However, in the case of Firefox, it collects some data to improve the browsing experience, which is optional and can be turned off but nothing in our world is perfect or error-free. It’s annoying when you can’t load a site on Firefox. If you are also dealing with the same problem and questioning why is Firefox down, you are at the right place. We bring you the perfect guide that will help you fix Mozilla Firefox problem loading page and error code SSL error weak server ephemeral dh key issues.

Why is Firefox Down

Why is Firefox Down? And, How to Fix Mozilla Firefox Problem Loading Page

Below listed are the reasons which lead to the following issue:

  • Akiba ya kivinjari
  • Uunganisho wa mtandao
  • Conflicting add-ons or extensions

We have listed all the possible troubleshooting methods to fix the issue below.

Njia ya 1: Anzisha tena PC

This method is well known and practised by all. If we encounter a difficulty, we immediately restart the application or the system. So, restart your machine and see if the Mozilla Firefox problem loading page has been fixed. If not, let’s try another method.

select Restart option from the drop down menu and hit Enter key. How to Fix Mozilla Firefox Problem Loading Page

Njia ya 2: Sasisha Firefox

It is recommended that you always keep the automatic update option enabled so that if there is a security mistake or bugs, the developers can quickly fix it and release a new update. To enable the automatic update feature, do the following:

1. Open Firefox, then click on the Picha ya Hamburger or mistari mitatu kona ya juu kulia.

2. Halafu, nenda Mazingira.

bonyeza chaguo la Mipangilio

3. In the General tab, scroll down and go to the Sasisho za Firefox sehemu.

4. Kisha, bonyeza Restart to Update Firefox na uwashe Automatically install updates chaguo kwa kubofya juu yake.

click on restart to update firefox and also turin on automatically install updates option by clicking on it. How to Fix Mozilla Firefox Problem Loading Page

Pia Soma: Rekebisha Hakuna Sauti katika Firefox kwenye Windows 10

Njia ya 3: Onyesha upya Firefox

Like we refresh the webpage when we face any difficulty browsing it, or when the site freezes. Similarly, there is a refresh option too for the whole Firefox browser. The refresh option will reset all the Firefox settings back to their default state and can fix Mozilla Firefox problem loading page error.

Kumbuka: This method won’t affect your browsing history, bookmarks, cookies, or saved passwords. Themes and extensions, along with any customizations, will be erased. Before the refresh process, Firefox will gather all your old data and place it in a folder titled Old Firefox Data.

1. Open Firefox, then click on the Picha ya Hamburger or mistari mitatu kona ya juu kulia.

2. Bonyeza juu ya Msaada.

Click on the Open Application Menu button and click on the Help option on the list displayed

3. Kisha, bonyeza Troubleshoot Mode.

Click on the Troubleshoot Mode… in the Firefox help window. How to Fix Mozilla Firefox Problem Loading Page

4. Sasa, bofya Anzisha tena.

bonyeza kuanzisha upya

5. Ifuatayo, bonyeza Rejea Firefox kama inavyoonekana.

Click on the Refresh Firefox button on the Open Firefox in Troubleshoot Mode confirmation window

6. In the prompt that appears click on Rejea Firefox mara moja tena.

click on refresh firefox again. Why is Firefox down

7. Mwishowe, bonyeza kitufe cha Kumaliza kifungo juu ya Import Complete window to Refresh Firefox completely.

Click on the Finish button on the Import Complete window

Pia Soma: Kurekebisha Firefox Tayari Inatumika

Method 4: Restart Firefox in Troubleshoot Mode

The troubleshooting mode has limited functionality and disables extensions, themes, and hardware acceleration, including a few other settings. If you see the error message error code SSL error weak server ephemeral DH key in troubleshooting mode, then the cause of the problem lies among one of the disabled items. To activate troubleshoot mode, follow these steps:

1. Open Firefox and click on the Hamburger icon au ikoni ya mistari mitatu kona ya juu kulia.

2. Bonyeza juu ya Msaada.

Click on the Open Application Menu button and click on the Help option on the list displayed

3. Kisha, bonyeza Troubleshoot Mode.

Click on the Troubleshoot Mode… in the Firefox help window. How to Fix Mozilla Firefox Problem Loading Page

4. Bonyeza juu ya Anzisha tena.

bonyeza kuanzisha upya

5. Kisha bonyeza Open.

click on open. Why is Firefox down

Check if the error is occurring in the troubleshoot mode. If the error is not resolved move ahead to the next method. If the error is solved, it means that the error lies either in a theme, extension, or hardware acceleration. Follow the instructions listed below to disable theme, extension, and hardware acceleration.

6. Close the browser normally and launch the browser again.

7. Switch to the default theme by pressing Ctrl + Shift + A keys together, go to the Mandhari sehemu, chagua Mandhari ya mfumo, na bofya Kuwawezesha.

enable system theme in firefox themes menu. How to Fix Mozilla Firefox Problem Loading Page

8. Badilisha hadi Upanuzi section on the same page and Disable all the extensions by toggling off the highlighted switch.

on the same page go to extensions section and disable any doubtful extension

9. Lastly, go to Mazingira na usifute Tumia mipangilio ya utendaji iliyopendekezwa, then also uncheck the Tumia kasi ya vifaa wakati inapatikana chaguo.

uncheck the option of use recommeded performance settings and use hardware acceleration when available. How to Fix Mozilla Firefox Problem Loading Page

Method 5: Remove Browser & Cache

Cache and cookies are small bits of information stored on your device, which makes browsing easier by storing your preferences for faster data delivery and loading the website quickly. Clearing the cookies and cache could also help resolve the Mozilla Firefox loading page error. Follow these steps:

1. Open Firefox and click on the Picha ya Hamburger or mistari mitatu kona ya juu kulia.

2. Kisha, bonyeza Mazingira.

bonyeza chaguo la Mipangilio

3. Enda kwa Usiri na Usalama Tab.

4. Scroll down to Cookies and Site Data and click on Futa Data.

bofya kitufe cha Futa Data katika sehemu ya Vidakuzi na Data ya Tovuti

5. Click on the checkbox of both Vidakuzi na data ya Tovuti na Maudhui ya Wavuti yaliyoakibishwa na bonyeza wazi.

check the options of cookies and cached web content and click on clear

6. Hatimaye, bofya Futa Sasa kuthibitisha.

click on clear now to delete the cookies and cache

Pia Soma: Rekebisha Hitilafu ya Seva Haijapatikana katika Firefox

Method 6: Set Insecure Fallback Host Substitute

Using this method, we will navigate to Firefox’s hidden menu and set the security.tls.insecure fallback host to the specific site that cannot be loaded, while also displaying the error message of error code ssl error weak server ephemeral dh key.

Kumbuka: Methods No. 7 & 8 could be risky and usually not recommended by Firefox. This may downgrade your security/encryption level. Kindly set it to default after your work is done.

1. Open Firefox, type kuhusu: config in the address bar, and hit the kuingia ufunguo.

type about config into the firefox address bar. Why is Firefox down

2. Bonyeza Kubali Hatari na Endelea button.

click on accept the risk and continue. How to Fix Mozilla Firefox Problem Loading Page

3. Copy and paste the following Nakala in the search box and click on the Pencil icon.

security.tls.insecure_fallback_host

type security.tls.insecure fallback host in firefox address bar

4. Then, paste the website link in the dialogue box in which you are facing the error, for example, Buzzfeed na bofya right-tick icon.

enter the website link into the dialog box and click on right tick icon. How to Fix Mozilla Firefox Problem Loading Page

5. Mwishowe, restart your browser.

Pia Soma: Rekebisha Muunganisho Wako sio Hitilafu Salama kwenye Firefox

Method 7: Change SSL3 Settings

Follow the given steps to change SSL3 settings.

1. Open Mozilla Firefox, type kuhusu: config katika upau wa anwani, na ubonyeze kuingia ufunguo.

type about config into the firefox address bar. Why is Firefox down

2. Bonyeza Kubali Hatari na Endelea button.

click on accept the risk and continue. How to Fix Mozilla Firefox Problem Loading Page

3. Copy and paste the following Nakala in the search box and click on the Toggle icon to change the value from kweli kwa uongo.

 security.ssl3.dhe_rsa_aes_128_sha

paste security.ssl3.dhe rsa aes 128 sha in the search dialog box and click on toggle icon to change the value to false

4. Then paste the following Nakala into the search box and similarly change it to uongo if set to true by clicking on the Toggle icon.

security.ssl3.dhe_rsa_aes_256_sha

paste security.ssl3.dhe rsa aes 256 sha in the search dialog box and click on toggle icon to change the value to false

5. Mwishowe, anzisha upya kivinjari.

Njia ya 8: Weka upya Firefox

If you are still facing the error message of error code SSL error weak server ephemeral dh key, then try reinstalling Firefox with fresh settings.

1. Waandishi wa habari Ufunguo wa Windows, aina kudhibiti jopo na bonyeza Open.

open Control Panel. How to Fix Mozilla Firefox Problem Loading Page

2. Weka Tazama kwa > Kategoria, kisha bonyeza kwenye Ondoa mpango chaguo katika Mipango sehemu.

click on the option Uninstall a program in the Programs category. How to Fix Mozilla Firefox Problem Loading Page

3. Chagua Firefox ya Mozilla (x64 en-US) in the list, click on the Kufuta kifungo juu ya bar na bonyeza Ndiyo button on the UAC window.

Select the Mozilla Firefox and click on the Uninstall button

4. Kisha, bofya kwenye Inayofuata kifungo katika Sakinusha Firefox ya Mozilla mchawi.

Click on the Next button in the Mozilla Firefox Uninstall window. How to Fix Mozilla Firefox Problem Loading Page

5. Kisha, bofya kwenye Kufuta kitufe kwenye dirisha linalofuata.

Click on the Uninstall button on the next window. Why is Firefox down

6. Bonyeza Kumaliza button on the last window to completely uninstall the Firefox app.

Click on the Finish button on the last window. How to Fix Mozilla Firefox Problem Loading Page

7. Waandishi wa habari Windows+ E funguo together to open the File Explorer and navigate to the This PC > Local Disk (C:) > Program Files > Mozilla Firefox folder.

go to mozilla firefox folder location path

8. Bonyeza-kulia kwenye Mozilla Firefox folda na ubonyeze kwenye kufuta option on the list to delete the files.

click on the Delete option. Why is Firefox down

9. Sasa, anzisha tena PC.

10. Kisha, piga Ufunguo wa Windows, aina google chrome na bonyeza Open.

Kumbuka: You can use any web browser to download the Firefox browser on your PC.

open Google Chrome. How to Fix Mozilla Firefox Problem Loading Page

11. Fungua tovuti rasmi ya Kivinjari cha Firefox cha Mozilla on Google Chrome and click on the Pakua Firefox kifungo kwenye dirisha.

click on the Download Firefox button on the window. How to Fix Mozilla Firefox Problem Loading Page

12. Double-click on the downloaded executable file Kisakinishi cha Firefox.exe to run the installation file.

run the installation file. Why is Firefox down

13. Wait for the installation process to complete.

Subiri mchakato wa usakinishaji ukamilike kwenye dirisha la Kisakinishi cha Firefox

14. Uzindua Firefox Web Browser app on your PC.

open Firefox. How to Fix Mozilla Firefox Problem Loading Page

Ilipendekeza:

We hope that this guide was helpful and that you were able to fix Mozilla Firefox problem loading page error & were able to figure out methods regarding why is Firefox down. Tujulishe ni njia gani iliyokufaa zaidi. Ikiwa una maswali au mapendekezo, basi jisikie huru kuyaacha katika sehemu ya maoni hapa chini.