Septemba 12, 2017

Windows Cannot Connect to the Printer [SOLVED]

Fix Windows Cannot Connect to the Printer: If you are connected to a local network which shares a printer, it may be possible you may receive the error message “Windows cannot connect to the printer. Operation failed with error 0x000000XX” while trying to add the shared printer to your computer using Add Printer feature. This issue occurs because, after the printer is installed, Windows 10 or Windows 7 incorrectly looks for the Mscms.dll file in a subfolder different than the windowssystem32 subfolder.

Fix Windows Cannot Connect to the Printer

Now there is alreadya Microsoft hotfix for this issue but it doesn’t seem to work for many users. So without wasting any time let’s see how to actually Fix Windows Cannot Connect to the Printer on Windows 10 with the below-listed troubleshooting guide.

Kumbuka: Unaweza kujaribu Microsoft hotfix first, just in case if this work for you then you will save a lot of time.

Windows Cannot Connect to the Printer [SOLVED]

Hakikisha umeunda mahali pa kurejesha ikiwa tu kitu kitaenda vibaya.

Method 1: Copy the mscms.dll

1.Navigate to the following folder: C: Windows mfumo32

2.Find the mscms.dll in the above directory and right-click then select copy.

Right-click on mscms.dll and select Copy

3.Now paste the above file in the following location according to your PC architecture:

C:windowssystem32spooldriversx643 (For 64-bit)
C:windowssystem32spooldriversw32x863 (For 32-bit)

4.Reboot your PC to save changes and again try to connect to the remote printer again.

This should help you Fix Windows Cannot Connect to the Printer issue,  kama sivyo basi endelea.

Method 2: Create A New Local Port

1.Bonyeza Windows Key + X kisha uchague Jopo kudhibiti.

kudhibiti jopo

2.Bofya sasa Vifaa na sauti kisha bonyeza Vifaa na Printa.

Bonyeza Vifaa na Printer chini ya Vifaa na Sauti

3.Bonyeza Ongeza printer kutoka kwa menyu ya juu.

Ongeza kichapishi kutoka kwa vifaa na vichapishi

4.If you don’t see you printer listed click the link which says “The printer that I want isn’t listed."

Bonyeza kwenye Printa ninayotaka haijaorodheshwa chini

5.From the next screen select “Ongeza printer ya ndani au mitandao ya mtandao na mipangilio ya mwongozo”Na bonyeza Ijayo.

Alama Ongeza kichapishi cha ndani au kichapishi cha mtandao na mipangilio ya mwongozo na ubofye Inayofuata

6.Select Unda bandari mpya and then from type of port drop-down select Bandari ya Mitaa na kisha bofya Ijayo.

Select Create a new port and then from type of port drop-down select Local Port and then click Next

7.Type the printer’s address in Printers port name field in the following format:

IP address or the Computer NamePrinters Name

Kwa mfano 192.168.1.120HP LaserJet Pro M1136

Type the printer’s address in Printers port name field and click OK

8.Now click OK and then click Next.

9.Follow on-screen instructions to finish the process.

Method 3: Restart Print Spooler Service

1.Bonyeza Windows Key + R kisha uandike services.msc na hit Enter.

madirisha ya huduma

2.Tafuta Chapisha huduma ya Spooler in the list and double-click on it.

3.Hakikisha aina ya Kuanzisha imewekwa Automatic and the service is running, then click on Stop and then again click on start in order to restart the service.

Hakikisha aina ya Kuanzisha imewekwa kuwa Kiotomatiki kwa uchapishaji wa kuchapisha

4.Bofya Tumia ikifuatiwa na Sawa.

5.After that, again try to add the printer and see if the you’re able to Fix Windows Cannot Connect to the Printer issue.

Method 4: Delete Incompatible Printer Drivers

1.Press Windows key + R then type usimamizi wa print.msc na hit Enter.

2.From the left pane, click All Drivers.

From the left pane, click All Drivers and then right-click on the printer driver and select Delete

3.Now in the right window pane, right-click on the printer driver and click Delete.

4.If you see more than one printer driver names, repeat the above steps.

5.Again try to add the printer and install its drivers. See if you are able to Fix Windows Cannot Connect to the Printer issue, kama sivyo basi endelea na njia inayofuata.

Njia ya 5: Kurekebisha Usajili

1.First, you need to stop Printer Spooler service (Refer to method 3).

2.Bonyeza Windows Key + R kisha uandike regedit na ubonyeze Ingiza ili kufungua Mhariri wa Msajili.

Endesha amri regedit

3. Nenda kwa ufunguo ufuatao wa usajili:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionPrintProvidersClient Side Rendering Print Provider

4.Sasa bonyeza kulia Client Side Rendering Print Provider na chagua Futa.

Right-click on Client Side Rendering Print Provider and select Delete

5.Now again start Printer Spooler service and reboot your PC to save changes.

Imependekezwa kwa ajili yenu:

Hiyo ndiyo umefanikiwa Fix Windows Cannot Connect to the Printer issue but if you still have any questions regarding this article then feel free to ask them in comment’s section.