Fix Unknown USB Device in Windows 10 (Device Descriptor Request Failed)
You may find that when you connect an external USB drive, it doesn’t work on your computer. Instead, you get an error message: The last USB device you connected to this computer malfunctioned, and Windows does not recognize it. This may be because the device incompatible with your system. The USB Device Descriptor is responsible for storing information related to various USB devices connected to it so that Windows operating system may recognize these USB devices in the future. If the USB is not recognized, then the USB device descriptor is not working properly on Windows 10. The unrecognized device in Device Manager will be labeled as Unknown USB Device (Device Descriptor Request Failed) na may isang dilaw na tatsulok na may isang tandang padamdam. The unknown USB device issue may arise due to various reasons. Today, we will help you fix the Unknown USB Device: Device Descriptor Request Failed error in Windows 10 PC.
How to Fix Unknown USB Device (Device Descriptor Request Failed) in Windows 10
You may face these common errors due to an Unknown USB Device issue:
- Nabigo ang Kahilingan sa Deskriptor ng Device
- Port Reset Failed
- Set Address Failed
There can be several reasons behind this issue, such as:
- Outdated USB Drivers: If the current drivers in your Windows PC are incompatible or outdated with the system files, then you may face this error.
- Enabled USB Suspend Settings: If you have enabled the USB Suspend settings in your device, then all the USB devices will be suspended from the computer if they are not in active use.
- Outdated Windows OS: In some circumstances, it could be that the Windows operating system running on your device is outdated and thus, conflicting with the device drivers.
- Malfunctioning USB ports: Unclean surroundings might also contribute to the poor performance of your USB drive since the accumulation of dust will not only block the ventilation to the computer but also, cause USB ports to malfunction.
- BIOS is not updated: This too may cause such problems.
A list of methods to fix Unknown USB Device: Device Descriptor Request Failed error in Windows 10 computers has been compiled and arranged according to user convenience. So, keep reading!
Paraan 1: Pangunahing Pag-troubleshoot
Method 1A: Maintain Clean & Ventilated Ambience
Unclean surroundings and dusty USB ports may cause an Unknown USB Device error in your Windows 10 desktop/laptop. Hence, you should implement the following steps:
1. Clean laptop vents & port. Use a compressed air cleaner while being extremely careful not to damage anything.
2. Moreover, ensure enough space for tamang bentilasyon of your desktop/laptop, as shown.
Method 1B: Resolve Hardware Issues
Sometimes, a glitch in the USB port or power supply might trigger an unknown USB device Windows 10 error. Hence, you should perform the following checks:
1. Kung ang isyu ay sanhi ng power supply, kung gayon sumubok muling pagpasok ng USB device pagkatapos i-unplug ang laptop mula sa power supply.
2. Ikonekta ang isa pang USB device with the same USB port and check if there is an issue with the port.
3. Isaksak ang USB device sa a magkaibang port upang ibukod ang mga isyu sa mga USB port.
Method 1C: Restart Windows PC
In most cases, a simple restart might fix Unknown USB Device (Device Descriptor Request Failed) issue.
1. Idiskonekta ang USB device.
2. restart iyong Windows PC.
3. Kumonekta muli the USB device and check if it worked or not.
Method 2: Run Windows Troubleshooter
You should try running the in-built Windows troubleshooter to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. You can do so in the two ways explained below.
Option 1: Run Hardware and Devices Troubleshooter
1. Pindutin ang Windows + R mga susi sabay-sabay na ilunsad ang Tumakbo dialog box.
2. Uri msdt.exe -id DeviceDiagnostic at mag-click sa OK, tulad ng ipinakita.
3. Here click on the Advanced opsyon, gaya ng naka-highlight sa ibaba.
4. Lagyan ng tsek ang kahon na may marka Awtomatikong ilapat ang pag-aayos at mag-click sa susunod.
5. Once the process is completed, i-restart ang iyong PC and check if USB is being recognized now.
Option 2: Troubleshoot Malfunctioning USB Device
1. Galing sa Taskbar, mag-right click sa USB Device icon.
2. Piliin ang Open Devices and Printers opsyon, tulad ng ipinapakita.
3. Mag-right click sa USB Device (eg Cruzer Blade) at piliin I-troubleshoot, gaya ng naka-highlight sa ibaba.
4. Windows Troubleshooter will automatically detect problems and fix these as well.
tandaan: If the troubleshooter states that it could not identify the issue, then try the other methods discussed in this article.
Gayundin Basahin: Fix USB device not recognized by Windows 10
Paraan 3: I-update ang Mga USB Driver
To fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10, you are advised to update USB drivers, as follows:
1. Uri tagapamahala ng aparato nasa Windows search bar at pindutin Ipasok ang key upang ilunsad ito.
2. Pumunta sa Mga Controller ng Universal Serial Bus section and expand it with a double-click.
3. Ngayon, i-right-click sa USB drayber (eg Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) at piliin I-update ang driver.
4. Susunod, mag-click sa Awtomatikong maghanap ng mga driver.
5A. Your driver will update itself to the latest version.
5B. If your driver is already up-to-date, then you will get the message: The best drivers for your device are already installed.
6. Mag-click sa Pagsasara to exit the window and Rmaging ang kompyuter.
7. Ulitin the same for all USB drivers.
Method 4: Roll Back USB Drivers
If the USB device had been working correctly, but began to malfunction after an update, then rolling back the USB Drivers might help. Follow the given instructions below to do so:
1. Mag-navigate sa Device Manager > Universal Serial Bus controllers tulad ng ipinaliwanag sa Pamamaraan sa 3.
2. Mag-right click sa USB driver (eg Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) at piliin Mga Katangian, gaya ng inilalarawan sa ibaba.
3. Nasa USB Device Properties window, lumipat sa Drayber tab at piliin Roll Back Driver.
nota: If the option to Roll Back Driver is greyed out in your system, it indicates that your system does not have any updates installed for the driver. In this case, try alternative methods discussed in this article.
4. Piliin ang Why are you rolling back? from the given list and click on Oo upang kumpirmahin.
5. After the process is finished, click on OK upang ilapat ang pagbabagong ito.
6. Finally, confirm the prompt and i-restart ang iyong system upang gawing epektibo ang rollback.
Gayundin Basahin: Fix Universal Serial Bus (USB) Controller Driver Issue
Paraan 5: I-install muli ang mga USB Driver
If the above methods to update or roll back drivers do not work, then you can try to reinstall your USB driver. Here’s how to fix Unknown USB Device (Device Descriptor Request Failed) issue:
1. Pumunta sa Device Manager> Mga Controller ng Universal Serial Bus, using the steps mentioned in Pamamaraan sa 3.
2. Mag-right click sa Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft) at piliin ang I-uninstall ang device, tulad ng ipinakita.
3. Ngayon, mag-click sa I-uninstall at i-restart ang iyong PC.
4. Now, download the latest USB driver from manufacturer website like Intel.
5. Once downloaded, install the latest USB driver. Then, connect your USB device and check if the said error is rectified.
Method 6: Disallow PC to Turn Off USB Device
The USB power-saving feature allows the hub driver to suspend any individual USB port without affecting the function of other ports, in order to save power. This feature, however useful, may still cause Unknown USB Device issue when your Windows 10 PC is idle. Hence, disable the automatic USB suspend feature using the given steps:
1. Mag-navigate sa Device Manager tulad ng ipinakita sa Pamamaraan sa 3.
2. Here, double-click on Mga Device sa Interface ng Tao upang palawakin ito.
3. Mag-right click sa USB Input Device at piliin ang Properties.
4. Here, switch to the Power Management tab and uncheck the box titled Payagan ang computer na i-off ang device na ito para makatipid ng kuryente.
5. Panghuli, mag-click sa OK at i-restart ang ang iyong system.
Gayundin Basahin: Ayusin ang USB na Patuloy na Nagdidiskonekta at Muling Kumokonekta
Method 7: Disable USB Selective Suspend Feature
The selective suspend feature too, helps you to conserve power while disconnecting USB sticks and other peripherals. You can easily disable the USB Selective Suspend feature via Power Options, as explained below:
1. Uri Kontrolin Panel nasa Windows search bar at i-click ang Pagbubukas.
2. Piliin ang Tingnan ayon sa > Malalaking icon, At pagkatapos ay i-click ang Mga Pagpipilian sa Power, tulad ng ipinakita.
3. Dito, mag-click sa Baguhin ang mga setting ng plano in your currently selected plan section.
4. Nasa I-edit ang Mga Setting ng Plano window, piliin Baguhin ang mga advanced na setting ng kuryente pagpipilian.
5. Ngayon, i-double click Mga setting ng USB upang palawakin ito.
6. Muli, i-double click Setting ng suspendidong pumipili ng USB upang palawakin ito.
7. Dito, mag-click sa Sa baterya at palitan ang setting ng Hindi pinagana from the drop-down list, as illustrated.
8. Ngayon, mag-click sa Nakasaksak at palitan ang setting ng Hindi pinagana dito rin.
9. Panghuli, mag-click sa gamitin > OK lang to save these changes. Restart your PC and check if the issue is solved now.
Method 8: Turn Off Fast Startup
Turning off the fast startup option is recommended to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. Just, follow the given steps:
1. Pumunta sa Control Panel > Power Options gaya ng inilalarawan sa Pamamaraan sa 7.
2. Dito, mag-click sa Piliin kung ano ang gagawin ng mga pindutan ng kuryente option in the left bar.
3. Ngayon, piliin ang Baguhin ang mga setting na kasalukuyang hindi magagamit pagpipilian.
4. Next, uncheck the box I-on ang mabilis na startup (inirerekomenda) at pagkatapos ay mag-click sa I-save ang mga pagbabago tulad ng ipinapakita sa ibaba.
5. Panghuli, i-restart ang iyong Windows PC.
Gayundin Basahin: Fix USB Device not Recognized Error Code 43
Paraan 9: I-update ang Windows
Always ensure that you use your system in its updated version. Otherwise, it will cause the said problem.
1. Uri Suriin ang mga update nasa Windows search bar at i-click ang Pagbubukas.
2. Ngayon, i-click ang Tingnan ang Mga Update button.
3A. Sundin ang mga tagubilin sa screen upang i-download at i-install ang pinakabagong update na magagamit.
3B. Kung up-to-date na ang iyong system, lalabas ito Ikaw ay napapanahon mensahe.
4. restart your system and check if the issue is resolved now.
Paraan 10: I-update ang BIOS
If the above method could not fix Unknown USB Device issue in your Windows 10 desktop/laptop, then you can try updating system BIOS. Read our elaborate tutorial to understand What is BIOS, How to check the current BIOS version, and How to update System BIOS here.
Pro Tip: Use the given links to Download Latest BIOS Version for Lenovo, Labak na may gubat & HP laptop.
Inirerekomenda:
We hope that you could learn kung paano i- fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10 problem. Let us know which method helped you the best. Also, if you have any queries or suggestions, then feel free to drop them in the comments section.