WhatsApp is more fun and creative which is helpful to connect to friends, family members, office colleagues, and a lot more people anywhere, anytime. But, similar to other online apps, WhatsApp is not perfect at times. Some users complain that the app can’t work at times and closes automatically with a crash.
Don’t panic! This is a simple problem that everyone can tackle on their own. When you face WhatsApp keeps crashing issue, you must know what is causing the problem, this enables you to fix the issue by following the appropriate troubleshooting methods. This guide will help you fix WhatsApp crashing Android issues with effective and simple hacks. So, continue reading!
How to Fix WhatsApp Keeps Crashing on Android
Here are some reasons that contribute to the discussed issue.
- Network connection is not stable.
- WhatsApp server is down.
- You have not enabled background data, hence the app crashes when you turn on battery saver mode.
- Proper permissions are not granted on WhatsApp.
- Corrupt WhatsApp cache and data.
- There is not enough space on your Android.
- Malware, bugs, or virus attack.
- Outdated app and Android OS.
- Software bugs.
When you face the problem, you might not directly reinstall the app. Here are some amazing simple hacks that will help you fix WhatsApp keeps crashing Android issue at ease.
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Fix WhatsApp Last Seen Not Showing on Android
tandaan: Dahil ang mga smartphone ay walang parehong mga opsyon sa Mga Setting, at nag-iiba-iba ang mga ito sa bawat tagagawa, kaya tiyakin ang mga tamang setting bago baguhin ang anuman. Ang nasabing mga hakbang ay isinagawa sa Redmi telepono.
Method 1: Restart WhatsApp
Restarting WhatsApp is the simplest method to fix the frequent crashing problem. The steps are very easy and you can implement them by just closing and reopening the app. You can also close the app by using the multitasking menu.
1. Exit from the WhatsApp app.
2. Pagkatapos, pumunta sa Home screen and open the recently opened applications.
3. Ngayon, i-tap ang icon ng X corresponding to WhatsApp.
4. Reopen WhatsApp and check if you face the issue again.
Paraan 2: I-reboot ang Android
If you still face WhatsApp keeps crashing Android issue even after restarting the app, then you must check when you restarted your phone last time. If your phone has been restarted for a very long time, you have to consider restarting your Android. Follow the below-mentioned steps to restart your Android.
1. pindutin ang Power button sa iyong aparato.
2. Tapikin ang Reboot pagpipilian o Patayin pagpipilian.
tandaan: Kung i-tap mo ang Patayin option, you have to hold your kapangyarihan button again to restart your phone.
3. Once your Android restarts, check if you were able to access WhatsApp without any issues.
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Method 3: Ensure Network Stability
If you have adequate Wi-Fi or a 4G signal, you will not face any network connectivity issues. Network connectivity issues may result in a slow run of the app or a delay in messaging services. Yet, sometimes it may crash the application. To resolve the problem, you have to check whether you have turned on the data connection on your device as instructed below.
1. Tapikin ang Setting icon on the Home Screen.
2. Ngayon, i-tap ang Mga SIM card at mobile network opsyon tulad ng ipinapakita.
3. Pagkatapos, i-toggle ang Data ng mobile pagpipilian.
4. If you want to use a roaming network when you are out of your geographic location, tap Advanced na mga setting gaya ng inilalarawan.
tandaan: The international data roaming service may cost you extra.
5. Ngayon, tapikin ang Internasyonal na paggala at piliin ang Palagi tulad ng ipinakita.
6. Ngayon, mag-tap sa Paggala ng data.
7. Susunod, tapikin ang I-on kung sinenyasan ka.
Now, check if you were able to fix WhatsApp crashing issue.
Method 4: Verify WhatsApp Server Status
Sometimes, WhatsApp keeps crashing issue that is not related to your device at all. Yes, you read that right. Some server-side errors do happen rarely, triggering the issue. So, check if WhatsApp servers are down by followingbelow-mentionedioned steps.
1. Navigate to the official site of Downdetector.
2. You must receive User reports indicate no current problems at Whatsapp mensahe.
2A. If you receive the same message, then there are no server-side errors. Follow the methods discussed in this article to fix WhatsApp crashing issue.
2B. If you monitor any unusual messages, then you have to wait until it is resolved.
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Paraan 5: Paganahin ang Background Data
Despite turning on mobile data, you must turn on background data usage to ensure your phone makes use of internet connection even in data saver mode. Follow as demonstrated.
1. Pumunta sa Setting app.
2. Pagkatapos, tapikin ang Apps.
3. Pagkatapos, tapikin ang Pamahalaan ang mga app sinundan ng WhatsApp tulad ng ipinakita.
4. Pagkatapos, tapikin ang Pinaghihigpitang paggamit ng data.
5. Now, Select both Wi-Fi at Mobile data (SIM 1) at Mobile data (SIM 2) kung naaangkop.
6. Panghuli, tapikin ang OK.
Method 6: Force Close WhatsApp
The Force close of WhatsApp is different from restarting it. When you force close your app, all the processes and data will be forcibly shut down leading to data loss. Yet, all the background tasks will be closed fixing WhatsApp keeps crashing Android.
1. Ilunsad ang Setting app.
2. Ngayon, mag-tap sa Apps.
3. Pagkatapos, tapikin ang Pamahalaan ang mga app at susunod WhatsApp.
4. Pagkatapos, tapikin ang Force stop.
5. Finally, if you are prompted, tap OK tulad ng ipinakita.
Now, relaunch WhatsApp and check if you can fix WhatsApp crashing issue or not.
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Method 7: Allow All Permissions
Few features of WhatsApp will resist opening when you do not grant adequate permissions. Make sure you have to enable all the permissions for the app as instructed below.
1. Tapikin ang Setting app.
2. Susunod, i-tap ang Apps at pagkatapos ay i-tap ang Pamahalaan ang mga app.
3. Ngayon, mag-tap sa WhatsApp tulad ng ipinakita.
4. Susunod, tapikin ang Pahintulot sa App.
5. Then, check if you have granted permission for WhatsApp under the Pinayagan menu.
6. If you find some pending permissions under NOT ALLOWED LIST, then tap that option.
tandaan: Dito, ang SMS permission is taken as an example.
7. Pagkatapos, tapikin LAHAT pagpipilian.
Check if you can fix WhatsApp crashing issue.
Method 8: Enable WhatsApp Sync
Some users have confirmed that enabling the WhatsApp sync option helped them to fix WhatsApp keeps crashing issue. Here are a few instructions to enable WhatsApp sync on your Android device.
1. Tapikin ang Setting icon to open the app.
2. Ngayon, mag-tap sa Mga account at pag-sync.
3. Now, toggle on the I-auto-sync ang data opsyon at i-tap ang I-sync pagpipilian sa tabi WhatsApp tulad ng ipinakita.
Now, your WhatsApp data will be synced. Check if you can fix WhatsApp crashing Android issue now.
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Paraan 9: Tanggalin ang WhatsApp Cache
Every application on your device will make use of the cache system to enhance the performance by consuming very low resources. But, this cache will not help you when they bulge over days. Sometimes they may be corrupt causing you the trouble. Hence, you have to clear the app cache as instructed below to fix the same.
1. Mag-navigate sa Home Screen at i-tap ang Setting icon.
2. Pagkatapos, tapikin ang Apps.
3. Ngayon, mag-tap sa Pamahalaan ang mga app > WhatsApp.
4. Susunod, i-tap ang Imbakan.
5. Pagkatapos, tapikin I-clear ang data at pagkatapos, I-clear ang cache tulad ng ipinakita.
6. Paki-tap I-clear ang lahat ng data when you want to delete all the WhatsApp data.
Finally, check if you can fix WhatsApp crashing Android issue.
Method 10: Clear Android Storage
Consider a situation, where you have 100+ unread messages on WhatsApp. In this case, your app runs slower than usual. In addition, when you have minimum RAM and ROM storage with almost used space, not only WhatsApp crashes. Even all applications do. So, explore your internal space/ SD card space and clear the unnecessary files occupying the space. This helps you clear WhatsApp keeps crashing Android issue.
1. bukas File Manager sa iyong Android device.
2. Ngayon, i-tap ang icon na may tatlong linya sa kaliwang tuktok ng screen.
3. Ngayon, tapikin ang Mabusising paglilinis tulad ng ipinakita.
4. Ngayon, tapikin ang Malinis na ngayon naaayon sa kategorya kung saan mo gustong magbakante ng ilang espasyo.
5. Ngayon, piliin ang lahat ng hindi kinakailangang mga file at i-tap Tanggalin ang mga napiling file gaya ng inilalarawan.
6. Ngayon, kumpirmahin ang prompt sa pamamagitan ng pag-tap OK and reboot your phone. Then, check if you were able to use WhatsApp without any crashing issues.
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Method 11: Clear WhatsApp Media
If clearing phone storage does not help you, you can try clearing WhatsApp media from every chat if they occupy too much internal space on your device. Follow the below-mentioned steps to clear WhatsApp media.
1. Mag-navigate sa WhatsApp.
2. Here, tap the icon na may tatlong tuldok at the top corner. Next, choose Setting.
3. Susunod, tapikin ang Imbakan at data.
4. Ngayon, mag-tap sa Pamahalaan ang storage.
5. Select any chat that has high data usage.
6. Dito, suriin ang Piliin ang lahat ng kahon.
7. Once you have chosen the files to be deleted, tap the Icon ng basurahan.
8. Repeat these steps to delete media from all the chats if they seem to be unnecessary.
Paraan 12: Patakbuhin ang Malware Scan
If there are any malicious files or bugs in your device you will face WhatsApp keeps crashing issue. Ensure you have recently installed any APK files or downloaded any new apps. If yes, uninstall the apps and check if you have fixed the issue. You can also try installing an antivirus app and run a malware scan to ensure your device is safe or not. Read our guide 10 Best Free Antivirus Software for Android to get an idea about which app to choose and how to use it. Here are a few instructions to run malware scans on Android using a third-party application.
1. buksan ang Play Store on your Android mobile.
2. Ngayon, maghanap ng anuman antivirus software gaya ng inilalarawan.
3. Pagkatapos, i-tap ang I-install button.
4. Hintaying makumpleto ang pag-install at i-tap Pagbubukas upang ilunsad ang app.
tandaan: Ang mga hakbang upang i-scan ang iyong Android device ay maaaring mag-iba depende sa software na iyong ginagamit. dito, Avast Antivirus – I-scan at Alisin ang Virus, Mas Malinis ay kinuha bilang isang halimbawa. Sundin ang mga hakbang ayon sa iyong software.
5. Sundin ang mga tagubilin sa screen sa loob ng app at piliin ang alinman Advanced na proteksyon (kailangan ng subscription) o Pangunahing proteksyon (libre).
6. Pagkatapos, tapikin SIMULAN ang SCAN.
7. Sa susunod na prompt, payagan o huwag payagan ang prompt ng pahintulot na i-scan ang iyong mga file sa loob ng device.
tandaan: Sa app na ito, kung tinanggihan mo ang access na ito, ang iyong mga app at setting lang ang ma-scan at hindi ang iyong mga corrupt na file.
8. Maghintay hanggang sa ganap na ma-scan ng app ang iyong device at kapag tapos na, lutasin ang mga panganib na makikita sa pamamagitan ng pagsunod sa mga tagubilin sa screen.
9. This will remove the corrupt files or threats from your Android device and so the WhatsApp crashing issue will be resolved now.
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Method 13: Update WhatsApp
System updates and app updates play a major role in fixing bugs and maintaining user experience. When you cannot use WhatsApp normally, check if any updates are pending in action. Updates help you introduce a lot of new features in addition you can fix WhatsApp crashing issue too. Follow the below-mentioned steps to update WhatsApp.
1. Mag-navigate sa iyong Home Screen at mag-tap Play Store.
2. Ngayon, maghanap Whatsapp sa patlang ng paghahanap.
3A. If you see an update available, tap the Mga update opsyon tulad ng ipinapakita.
3B. If you see the app is already updated, skip to the next troubleshooting methods.
4. Wait until your app gets updated and check if you have fixed WhatsApp crashing Android issue.
Paraan 14: I-update ang Android OS
Apart from updating your WhatsApp, you must check whether you are using Android in its updated version. If you are using an older version of your mobile, you have to check if there is an update available and follow the on-screen instructions to update the same. Follow and implement the steps in our guide to upgrade your Android OS as instructed in our guide 3 Ways to Check for Updates on your Android Phone to fix WhatsApp keeps crashing Android issue.
After updating Android OS, check if you can fix WhatsApp crashing problem.
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Paraan 15: I-install muli ang WhatsApp
If none of the methods have helped you fix WhatsApp crashing issue, then this means, there is something wrong with the app. One solution you can try is to reinstall the app. If your app is corrupt, uninstalling and reinstalling it will be very helpful. This process will clear all the WhatsApp media. To back up and restore your WhatsApp data, follow our guide on How to Transfer old WhatsApp chats to your new Phone. If you have backed up your data, follow the below-mentioned steps to reinstall WhatsApp.
1. Pumunta sa Play Store as you did earlier and search WhatsApp.
2. Ngayon, tapikin ang I-uninstall tulad ng ipinakita.
3. Maghintay hanggang sa ganap na ma-uninstall ang app mula sa iyong Android. Pagkatapos, maghanap muli WhatsApp at mag-tap I-install.
4. Once, your app has been installed on your device, tap Pagbubukas gaya ng inilalarawan.
5. Panghuli, ibalik ang iyong data if you want to do so and check if you can fix the WhatsApp crashing issue.
Method 16: Factory Reset Android Device
If none of the methods has helped you fix the WhatsApp keeps crashing Android issue, then you have to try a factory reset of Android. But, always make a note that you have to reset your mobile until it is extremely necessary since it deletes all of your data.
tandaan: Bago mo i-factory reset ang iyong Android, kailangan mong i-back up ang lahat ng iyong data. Kung hindi mo alam kung paano i-back up ang iyong Android, sundin ang aming gabay sa I-back Up ang Data ng Iyong Android Phone.
Upang i-factory reset ang iyong mobile, basahin at ipatupad ang mga hakbang sa aming gabay na Paano Mag-Hard Reset ng Anumang Android Device.
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Paraan 17: Makipag-ugnayan sa Suporta sa WhatsApp
Does WhatsApp keep crashing even after reinstalling? If so, then you have to contact the WhatsApp support team to resolve the issue. You are advised to contact official Suporta sa WhatsApp. This support team helps you resolve issues associated not only with personal WhatsApp but also with Business WhatsApp accounts too.
You can drop your query by giving some mandatory details like Numero ng Telepono, email Address, and search for your particular problem. As a next step, WhatsApp suggests you a list of its articles according to the problem you have submitted.
Inirerekomenda:
We hope that this guide was helpful and that you have learned how to fix WhatsApp keeps crashing issue on Android. Feel free to reach out to us with your queries and suggestions via the comments section below. Let us know which topic you want us to explore next.