Why is Firefox Down? – TechCult

After Google Chrome, Safari, and Edge, one browser which is oddly popular enough is Mozilla Firefox. It is known for its open-source platform and security. Users that are concerned about their data and browsing activities use Firefox. In exchange for providing free service, Google Chrome and most of the other browsers collect a considerable amount of data for advertisements. However, in the case of Firefox, it collects some data to improve the browsing experience, which is optional and can be turned off but nothing in our world is perfect or error-free. It’s annoying when you can’t load a site on Firefox. If you are also dealing with the same problem and questioning why is Firefox down, you are at the right place. We bring you the perfect guide that will help you fix Mozilla Firefox problem loading page and error code SSL error weak server ephemeral dh key issues.

Why is Firefox Down? And, How to Fix Mozilla Firefox Problem Loading Page

Below listed are the reasons which lead to the following issue:

• Cache ng browser
• Pagkakakonekta ng network
• Conflicting add-ons or extensions

We have listed all the possible troubleshooting methods to fix the issue below.

Paraan 1: I-restart ang PC

This method is well known and practised by all. If we encounter a difficulty, we immediately restart the application or the system. So, restart your machine and see if the Mozilla Firefox problem loading page has been fixed. If not, let’s try another method.

Paraan 2: I-update ang Firefox

It is recommended that you always keep the automatic update option enabled so that if there is a security mistake or bugs, the developers can quickly fix it and release a new update. To enable the automatic update feature, do the following:

1. Open Firefox, then click on the Icon ng hamburger or tatlong linya sa kanang sulok sa itaas.

2. Susunod, pumunta sa Setting.

3. In the General tab, scroll down and go to the Mga Update sa Firefox seksyon.

4. Pagkatapos, mag-click sa I-restart upang I-update ang Firefox at i-on ang Automatically install updates option by clicking on it.

Gayundin Basahin: Ayusin ang Walang Tunog sa Firefox sa Windows 10

Paraan 3: I-refresh ang Firefox

Like we refresh the webpage when we face any difficulty browsing it, or when the site freezes. Similarly, there is a refresh option too for the whole Firefox browser. The refresh option will reset all the Firefox settings back to their default state and can fix Mozilla Firefox problem loading page error.

nota: This method won’t affect your browsing history, bookmarks, cookies, or saved passwords. Themes and extensions, along with any customizations, will be erased. Before the refresh process, Firefox will gather all your old data and place it in a folder titled Old Firefox Data.

1. Open Firefox, then click on the Icon ng hamburger or tatlong linya sa kanang sulok sa itaas.

2. Mag-click sa Tulong.

3. Pagkatapos, mag-click sa Troubleshoot Mode.

4. Ngayon, mag-click sa restart.

5. Susunod, mag-click sa I-refresh ang Firefox tulad ng ipinakita.

6. In the prompt that appears click on I-refresh ang Firefox isa pa.

7. Panghuli, mag-click sa Tapusin pindutan sa Kumpleto na ang pag-import window upang ganap na i-refresh ang Firefox.

Gayundin Basahin: Ayusin ang Firefox ay Tumatakbo na

Method 4: Restart Firefox in Troubleshoot Mode

The troubleshooting mode has limited functionality and disables extensions, themes, and hardware acceleration, including a few other settings. If you see the error message error code SSL error weak server ephemeral DH key in troubleshooting mode, then the cause of the problem lies among one of the disabled items. To activate troubleshoot mode, follow these steps:

1. Open Firefox and click on the Hamburger icon o icon ng tatlong linya sa kanang sulok sa itaas.

2. Mag-click sa Tulong.

3. Pagkatapos, mag-click sa Troubleshoot Mode.

4. Mag-click sa restart.

5. Pagkatapos ay mag-click sa Pagbubukas.

Check if the error is occurring in the troubleshoot mode. If the error is not resolved move ahead to the next method. If the error is solved, it means that the error lies either in a theme, extension, or hardware acceleration. Follow the instructions listed below to disable theme, extension, and hardware acceleration.

6. Close the browser normally and launch the browser again.

7. Switch to the default theme by pressing Ctrl + Shift + A keys together, go to the Mga Tema seksyon, piliin Tema ng system, at mag-click sa Paganahin.

8. Lumipat sa Extension section on the same page and huwag paganahin all the extensions by toggling off the highlighted switch.

9. Lastly, go to Setting at alisin ang tsek Gumamit ng mga inirekumendang setting ng pagganap, then also uncheck the Gumamit ng hardware acceleration kapag available pagpipilian.

Method 5: Remove Browser & Cache

Cache and cookies are small bits of information stored on your device, which makes browsing easier by storing your preferences for faster data delivery and loading the website quickly. Clearing the cookies and cache could also help resolve the Mozilla Firefox loading page error. Follow these steps:

1. Open Firefox and click on the Icon ng hamburger or tatlong linya sa kanang sulok sa itaas.

2. Pagkatapos, mag-click sa Setting.

3. Pumunta sa Pagkapribado at Seguridad Tab.

4. Scroll down to Cookies and Site Data and click on I-clear ang Data.

5. Click on the checkbox of both Mga Data ng Cookies at Site at Naka-cache na Nilalaman sa Web at mag-click sa malinaw.

6. Panghuli, mag-click sa I-clear Ngayon upang kumpirmahin.

Gayundin Basahin: Ayusin ang Server Not Found Error sa Firefox

Method 6: Set Insecure Fallback Host Substitute

Using this method, we will navigate to Firefox’s hidden menu and set the security.tls.insecure fallback host to the specific site that cannot be loaded, while also displaying the error message of error code ssl error weak server ephemeral dh key.

nota: Methods No. 7 & 8 could be risky and usually not recommended by Firefox. This may downgrade your security/encryption level. Kindly set it to default after your work is done.

1. Open Firefox, type tungkol sa: config in the address bar, and hit the Magpasok susi.

2. Mag-click sa Tanggapin ang Panganib at Magpatuloy button.

3. Copy and paste the following teksto in the search box and click on the Icon ng lapis.

security.tls.insecure_fallback_host

4. Then, paste the website link in the dialogue box in which you are facing the error, for example, Buzzfeed at i-click ang right-tick icon.

5. Panghuli, i-restart ang iyong browser.

Gayundin Basahin: Ang Ayusin ang Iyong Koneksyon ay hindi Secure Error sa Firefox

Method 7: Change SSL3 Settings

Follow the given steps to change SSL3 settings.

1. Open Mozilla Firefox, type tungkol sa: config sa address bar, at pindutin ang Magpasok susi.

2. Mag-click sa Tanggapin ang Panganib at Magpatuloy button.

3. Copy and paste the following teksto in the search box and click on the Toggle icon to change the value from totoo sa hindi totoo.

 security.ssl3.dhe_rsa_aes_128_sha

4. Then paste the following teksto into the search box and similarly change it to hindi totoo if set to true by clicking on the Toggle icon.

security.ssl3.dhe_rsa_aes_256_sha

5. Panghuli, i-restart ang browser.

Paraan 8: I-install muli ang Firefox

If you are still facing the error message of error code SSL error weak server ephemeral dh key, then try reinstalling Firefox with fresh settings.

1. pindutin ang Windows key, type control panel at mag-click sa Pagbubukas.

2. Itakda Tingnan ayon sa > Kategorya, pagkatapos ay mag-click sa I-uninstall ang isang programa na opsyon sa Programa seksyon.

3. Piliin ang Mozilla Firefox (x64 en-US) sa listahan, i-click ang I-uninstall button sa tuktok ng bar at mag-click sa Oo button sa window ng UAC.

4. Pagkatapos, i-click ang susunod na pindutan sa I-uninstall ang Mozilla Firefox wizard.

5. Susunod, i-click ang I-uninstall button sa susunod na window.

6. Mag-click sa Tapusin button sa huling window upang ganap na i-uninstall ang Firefox app.

7. pindutin ang Windows+ E mga susi magkasama upang buksan ang File Explorer at mag-navigate sa Itong PC > Local Disk (C :) > Program Files > Mozilla Firefox folder.

8. Mag-right click sa Mozilla Firefox folder at i-click ang alisin opsyon sa listahan para tanggalin ang mga file.

9. Ngayon, i-reboot ang PC.

10. Pagkatapos, pindutin ang Windows key, type Google Chrome at mag-click sa Pagbubukas.

tandaan: Maaari mong gamitin ang anumang web browser upang i-download ang Firefox browser sa iyong PC.

11. Buksan ang opisyal na website ng Mozilla Firefox browser sa Google Chrome at mag-click sa I-download ang Firefox button sa bintana.

12. I-double click ang na-download na executable file Firefox Installer.exe upang patakbuhin ang file ng pag-install.

13. Hintaying makumpleto ang proseso ng pag-install.

14. Ilunsad ang Firefox Web Browser app sa iyong PC.

Inirerekomenda:

We hope that this guide was helpful and that you were able to fix Mozilla Firefox problem loading page error & were able to figure out methods regarding why is Firefox down. Let us know which method worked for you the best. If you have any queries or suggestions, then feel free to drop them in the comments section below.