Septiyembre 12, 2017

Windows Cannot Connect to the Printer [SOLVED]

Fix Windows Cannot Connect to the Printer: If you are connected to a local network which shares a printer, it may be possible you may receive the error message “Windows cannot connect to the printer. Operation failed with error 0x000000XX” while trying to add the shared printer to your computer using Add Printer feature. This issue occurs because, after the printer is installed, Windows 10 or Windows 7 incorrectly looks for the Mscms.dll file in a subfolder different than the windowssystem32 subfolder.

Fix Windows Cannot Connect to the Printer

Now there is alreadya Microsoft hotfix for this issue but it doesn’t seem to work for many users. So without wasting any time let’s see how to actually Fix Windows Cannot Connect to the Printer on Windows 10 with the below-listed troubleshooting guide.

tandaan: Maaari mong subukan ang Microsoft hotfix first, just in case if this work for you then you will save a lot of time.

Windows Cannot Connect to the Printer [SOLVED]

Tiyaking gumawa ng restore point kung sakaling may magkamali.

Method 1: Copy the mscms.dll

1.Navigate to the following folder: C: Windows system32

2.Find the mscms.dll in the above directory and right-click then select copy.

Right-click on mscms.dll and select Copy

3.Now paste the above file in the following location according to your PC architecture:

C:windowssystem32spooldriversx643 (For 64-bit)
C:windowssystem32spooldriversw32x863 (For 32-bit)

4.Reboot your PC to save changes and again try to connect to the remote printer again.

This should help you Fix Windows Cannot Connect to the Printer issue,  kung hindi ay magpatuloy.

Method 2: Create A New Local Port

1. Pindutin ang Windows Key + X pagkatapos ay piliin Control Panel.

control panel

2. Ngayon i-click Hardware at Sound pagkatapos ay mag-click sa Mga devices at Printers.

I-click ang Mga Device at Printer sa ilalim ng Hardware at Tunog

3.Click Magdagdag ng printer mula sa tuktok na menu.

Magdagdag ng printer mula sa mga device at printer

4.If you don’t see you printer listed click the link which says “The printer that I want isn’t listed."

Mag-click sa Ang printer na gusto ko ay hindi nakalista sa ibaba

5.From the next screen select “Magdagdag ng isang lokal na printer o network printer na may mga setting ng manu-manong”At i-click ang Susunod.

Check mark Magdagdag ng lokal na printer o network printer na may mga manu-manong setting at i-click ang Susunod

6.Select Gumawa ng bagong port and then from type of port drop-down select Lokal na Port at pagkatapos ay i-click ang Susunod.

Select Create a new port and then from type of port drop-down select Local Port and then click Next

7.Type the printer’s address in Printers port name field in the following format:

IP address or the Computer NamePrinters Name

Halimbawa 192.168.1.120HP LaserJet Pro M1136

Type the printer’s address in Printers port name field and click OK

8.Now click OK and then click Next.

9.Follow on-screen instructions to finish the process.

Method 3: Restart Print Spooler Service

1. Pindutin ang Windows Key + R pagkatapos ay i-type services.msc at pindutin ang Enter.

mga bintana ng serbisyo

2.Hanapin Serbisyo ng Print Spooler in the list and double-click on it.

3.Tiyaking nakatakda ang uri ng Startup sa Awtomatik and the service is running, then click on Stop and then again click on start in order to restart the service.

Tiyaking nakatakda ang uri ng Startup sa Awtomatiko para sa print spooler

4. I-click ang Ilapat na sinusundan ng OK.

5.After that, again try to add the printer and see if the you’re able to Fix Windows Cannot Connect to the Printer issue.

Method 4: Delete Incompatible Printer Drivers

1.Press Windows key + R then type Printmanagement.msc at pindutin ang Enter.

2.From the left pane, click All Drivers.

From the left pane, click All Drivers and then right-click on the printer driver and select Delete

3.Now in the right window pane, right-click on the printer driver and click Delete.

4.If you see more than one printer driver names, repeat the above steps.

5.Again try to add the printer and install its drivers. See if you are able to Fix Windows Cannot Connect to the Printer issue, kung hindi, magpatuloy sa susunod na pamamaraan.

Paraan 5: Pag-aayos ng Registry

1.First, you need to stop Printer Spooler service (Refer to method 3).

2. Pindutin ang Windows Key + R pagkatapos ay i-type regedit at pindutin ang Enter upang buksan ang Registry Editor.

Patakbuhin ang command regedit

3.Mag-navigate sa sumusunod na registry key:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionPrintProvidersClient Side Rendering Print Provider

4. Ngayon i-right-click sa Client Side Rendering Print Provider at piliin ang Tanggalin.

Right-click on Client Side Rendering Print Provider and select Delete

5.Now again start Printer Spooler service and reboot your PC to save changes.

Inirerekomenda para sa iyo:

Iyan na ang iyong matagumpay Fix Windows Cannot Connect to the Printer issue ngunit kung mayroon ka pa ring mga katanungan tungkol sa artikulong ito, huwag mag-atubiling tanungin sila sa seksyon ng komento.