• گھر /
  • ونڈوز 10 /
19 فرمائے، 2021

Windows 10 میں "ہمیں آپ کا مائیکروسافٹ اکاؤنٹ ٹھیک کرنے کی ضرورت ہے" حاصل کرنا؟ حل کرنے کا طریقہ

Do you get a “Microsoft account problem. We need to fix your Microsoft account” notification whenever you sign in to your Windows PC? Or, does the error message pop up at random intervals when using your computer? 

You’re most likely getting this error because there’s a problem with the Windows 10 “Shared experiences” settings, a feature that lets you easily share files between multiple Windows devices. Windows may also display the “Microsoft account problem” error due to file system corruption, or if your PC is unable to sync your account information with the Microsoft server.

Although this error often presents itself after a recent password change, it’s possible to encounter the issue even without changing your account password. Refer to the troubleshooting solutions below to fix the problem.

Remove Unused or Unknown Accounts

Go to the Windows account menu and ensure your account credentials are correct. You should also remove any unused or unrecognized accounts connected to your device.

  1. کو دیکھیے ترتیبات > اکاؤنٹس > ای میل اور اکاؤنٹس and ensure the accounts in the “Accounts used by email, calendar, and contacts” section are correct.
  2. To remove an unrecognized account, select the account, and select the انتظام کریں بٹن پر کلک کرنا ہے۔
  1. In the Account settings windows, select اس آلہ سے اکاؤنٹ حذف کریں اور منتخب کریں خارج کر دیں icon on the next page to proceed.

If the affected account is yours, removing and re-adding the account might fix the problem.

How to Re-Add an Account on Windows 10

We recommend restarting your computer before re-adding an account you just removed. When your PC comes back on, follow the steps below to re-add your account.

1. کے پاس جاؤ ترتیبات > اکاؤنٹ > ای میل اور اکاؤنٹس اور پر کلک کریں ایک اکاؤنٹ شامل کریں.

2. Select your account provider to proceed.

3. Enter your account credentials in the provided dialog box and provide other relevant information to reconnect your account.

Turn Off Shared Experiences

Disabling the “Shared experiences” feature is one easy way to get rid of the “We need to fix your Microsoft account” error. If you don’t own or use multiple Windows devices, you don’t need to enable the feature.

1. Open the Windows Settings, select نظاممنتخب مشترکہ تجربات۔ on the sidebar, and toggle off the Shared across devices آپشن.

2. You should also turn off the قریبی اشتراک.

Windows should no longer display the error when you sign in with your local or Microsoft account.

Switch to a Local Account

Several Windows users were able to put a stop to this issue by stopping Windows from signing in to all Microsoft apps automatically. This means signing in to your PC using a local account (i.e., an offline account), instead of your Microsoft account. To disconnect your Microsoft account as a sign-in option, go to ترتیبات > اکاؤنٹس > آپ کی معلومات اور پر کلک کریں Stop signing in to all Microsoft apps automatically.

On some Windows 10 builds/versions, this option is labeled Sign in with local account instead. If you have no local account on your PC, Windows will prompt you to create one.

Creating a Local Account in Windows 10

ہم سفارش کرتے ہیں creating a local account before disconnecting the Microsoft Account from the sign-in options. Follow the steps below to get it done.

1. کے پاس جاؤ ترتیبات > اکاؤنٹس > کنبہ اور دوسرے استعمال کنندہ اور منتخب کریں کسی دوسرے کو اس پی سی میں شامل کریں in the “Other users” section.

2. In the Microsoft account setup page, select میرے پاس اس شخص کے سائن ان معلومات نہیں ہیں.

3. On the next page, select مائیکرو سافٹ اکاؤنٹ کے بغیر صارف شامل کریں.

4. Enter the account credentials (username and password) and select اگلے آگے بڑھنے کے لئے.

5. You should also ensure the account has administrative access. Click the account and select اکاؤنٹ کی قسم تبدیل کریں.

6. Click the Account type drop-down, choose ایڈمنسٹریٹر، اور منتخب کریں OK.

Restart your computer, sign in with the local account, and check if that stops the “We need to fix your Microsoft account” error notification.

ونڈوز کو اپ ڈیٹ کریں

Make sure you have the latest Windows 10 build installed on your PC. An outdated, unstable, or bug-ridden Windows version may cause some functionality to malfunction. Open the ترتیبات ایپ، منتخب کریں۔ تازہ کاری اور سیکیورٹیمنتخب ونڈوز اپ ڈیٹ, and install any pending updates on the page.

ایک نظام کی بحالی انجام دیں

Conversely, if the error notifications emerged after installing a Windows update or making some changes to your account settings, roll back your PC to a previous error-free condition. You can do this via the System Restore feature—a system protection tool that creates a backup of your PC’s settings, system files, drivers, registry files, etc.

If System Restore is enabled on your PC, Windows will automatically back up your settings and create a restore point every week. Head to the Windows System Protection menu (کنٹرول پینل > نظام > سسٹم کا تحفظ > نظام کی بحالی) and select the latest restore point before the “We need to fix your Microsoft account” problem occurred.

That’ll undo the settings or bug that’s causing the annoying error notification. Refer to this guide on creating and using System Restore on Windows 10 to learn more about using restore points to undo stubborn system glitches.

Check for System File Corruption

It’s also worth mentioning that Windows may persistently push the “We need to fix your Microsoft account” notification to your screen if some files powering the Microsoft Store, OneDrive, and other apps connected to your Microsoft account are corrupt or missing.

There’s no way to know for sure whether or not the files are corrupt. However, you can use the built-in System File Checker (SFC) tool to check the integrity of system files. The utility can also help fix and repair corrupt system files. If you’ve tried the troubleshooting techniques above and the error continues, follow the steps below to run the System File Checker.

1. ٹائپ کریں پاورشیل in the Windows Search bar and select انتظامیہ کے طورپر چلانا in the results pane.

That’ll launch an elevated version of the PowerShell console with administrative privileges.

2. Type or paste ایس ایف سی / اسکانانو in the console and press درج.

The command will prompt the System File Checker to scan your PC’s file system and fix the corrupt file system. Afterward, use the ڈسک (CHKDSK) یوٹیلیٹی چیک کریں۔ to locate and repair bad sectors on your hard disk.

3. Type or paste chkdsk C: / r in the elevated PowerShell console and press درج.

4. You’ll most likely be prompted to schedule the Check Disk scan if your drive is in use. Press y on your keyboard, press درج اور اپنے کمپیوٹر کو دوبارہ شروع کریں۔

Restart your computer when the scan is complete and check if that stops the “We need to fix your Microsoft account” error message. 

The Deployment Image Servicing and Management (DISM) tool is another built-in tool for repairing corrupt system files. Read this guide on using DISM (and other system tools) to fix corrupt files and get your computer running normally again. Let us know which of these techniques or tools helped resolve the problem.