Fix Microsoft Teams Video Call Not Working
If your camera is not working with Teams, don’t worry! This is a common issue faced by most users who handle meetings and conferences. Despite the fact that Microsoft guruhlari is one of the best video conferencing and chatting applications, it is not perfect at times. Suddenly, you may detect Microsoft Teams video call not working issue, so you will be struck with paused video or black screen only. This problem may be associated with an in-built camera or an external web camera. Also, if you cannot start the camera, incompatible app settings may contribute to Teams video not working problem. We bring to you a perfect guide that will teach you how to fix Microsoft Teams video call not working issue. So, continue reading the article.
How to Fix Microsoft Teams Video Call Not Working
Before you get into the troubleshooting section, you must learn the reasons that cause this issue. And so, you can easily resolve the same appropriately.
- Corrupt/incompatible camera drivers.
- Additional camera devices are configured to your Windows 10 PC.
- Camera permission is not granted on your computer.
- A third-party antivirus program or Firewall is interfering with the Teams software.
- Some other applications in your device are using your inbuilt camera.
- VPN/Proxy interference.
- Eskirgan operatsion tizim.
Now, move ahead to the next section to resolve this issue. Analyze the reason to implement selective troubleshooting methods to attain quick results.
We have compiled a list of methods that will help you fix this problem in this section. The methods are arranged from basic to advanced steps to attain easier and faster results. Follow them in the same order to attain perfect results.
Asosiy muammolarni bartaraf etish
Before trying the advanced troubleshooting methods, here are some simple hacks that will resolve all temporary glitches associated with Microsoft Teams application.
1. Replug Webcam
- If you are using an external web camera, the first thing you have to do is to ajratib qo'ying the web camera from the USB port, qayta ishga tushirish your computer, and qayta ulang it again after some time.
- If you are using an inbuilt camera, ensure it is out of hardware glitches and failure.
2. Remove Other Hardware Devices
- Some other hardware devices plugged into your PC may interfere with the inbuilt camera or webcam. Temporarily, disable all other devices and check if this helps you.
- If you do not face this issue after disconnecting all other hardware devices, then plug them one by one to sort out the culprit.
- Always buy genuine peripherals from official or reliable stores for your Windows 10 computer.
3. Fon ilovalarini yoping
1-usul: Uskuna va qurilmalar muammolarini bartaraf etish dasturini ishga tushiring
Windows 10 computers come with inbuilt troubleshooter tools to fix any problems associated with all of their components. The functionality of your camera can be affected by numerous factors. So, we recommend troubleshooting hardware and devices as instructed below.
1. Tugmasini bosing Windows + R tugmachalari ishga tushirish uchun birgalikda yugurish muloqot oynasini oching.
2. Turi msdt.exe -id DeviceDiagnostic va urdi kiriting.
3. Keyin, ustiga bosing Keyingi.
4A. If there is an issue and your device is not set up with the latest drivers, you will receive the following prompt. Select Ushbu o'zgarishlarni qo'llang and follow the on-screen instructions. Then, qayta ishga tushirish Sizning qurilmangiz.
4B. If there is no issue with the drivers, click Muammo bartaraf etuvchi vositani yoping quyidagi ekranda
Method 2: Choose the Right Camera in Teams
Teams must access your camera, and for that, you have to choose the correct camera. If Teams faces any issue while accessing the camera, you will face so many conflicts. For the Desktop version of Teams, follow the below-mentioned steps to choose the right camera in your Windows 10 PC.
1. tugmasini bosing Windows kaliti. Turi Microsoft guruhlari va uni ishga tushiring.
2. Tugmasini bosing uch nuqtali belgi sizning yoningizda profili Picture Jamoalarda.
3. ga o'ting Qurilmalar tab in the left pane and scroll down the right screen.
4. Endi, ichida Camera menu, expand the drop-down menu.
5. Keyin, ni tanlang kamera you want to use and make sure you save the changes. Check if you have fixed the Microsoft Teams video call not working issue by confirming the video in the preview space.
Bundan tashqari: Microsoft Teams profili avatarini qanday o'zgartirish mumkin
Method 3: Clear Microsoft Teams Cache
Teams collect temporary memory in the form of a cache to process the tasks easily within the app. If this temporary memory is over bulged or corrupt in your Windows 10 PC, then it might interfere with its main functions like camera, voice, noise, and a lot more. To solve the Teams video not working issue, consider clearing the cache as instructed below.
1. Chiqish jamoalar va ishga tushirish Vazifa menejeri tugmasini bosing Ctrl + Shift + Esc tugmalari bir vaqtning o'zida.
2. In Jarayonlar yorlig'ini tanlang Microsoft guruhlari programs that are running in the background and select Vazifa tugatish.
3. Keyin, tugmasini bosing Windows kaliti va yozing % appdata% MicrosoftTeams qidiruv maydonchasida.
4. Bosing ochiq ko'rsatilganidek.
5. Endi tanlang all the files and folders within the folder and select the o'chirish variant.
6. Qayta ishga tushirish your Windows 10 PC.
Method 4: Disable Other Additional Devices
If you are using an external webcam or two or more cameras, your default camera might interfere with them. To fix the problem, disable all other additional devices as instructed below.
1. Turi Qurilmalar dispetcheri yilda Windows 10 qidiruv menyusi va oching.
2. Endi sichqonchani ikki marta bosing kameralar uni kengaytirish uchun.
3. Keyin, ustiga sichqonchaning o'ng tugmasini bosing camera device (HP TrueVision HD, for example) and select the Qurilmani o'chirib qo'yish ko'rsatilgandek variant.
Eslatma: Ensure you select a camera that you are not currently using in Teams.
4. So'rovni bosish orqali tasdiqlang ha.
5. Follow these steps for all other additional devices and check if you have resolved Teams video call not working issue.
Eslatma: Make sure you re-enable the default camera adapter again after fixing the issue.
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Method 5: Allow Camera Permissions for Browsers
If you are using the browsing version of Teams, check if you have appropriate permissions for camera access. If not, you cannot access the camera for any browser-related applications, or you will be prompted for the same. Here are a few instructions to allow camera permissions for browsers. Google Chrome is taken as an example.
1. Tugmasini bosing Windows kalit. Turi Gugl xrom va uni ishga tushiring.
2. Tugmasini bosing uch nuqtali belgi ni tanlang Sozlamalar variant.
3. Endi tanlang Xavfsizlik va Maxfiylik in the left pane and choose Sayt sozlamalari from the main page.
4. Scroll down the main screen and select the Camera variantini tanlang ruxsatlar ko'rsatilgandek menyu.
5. Bu yerda ni tanlang Saytlar kamerangizdan foydalanishni soʻrashi mumkin option and make sure jamoalar is not added in Not allowed to use your camera ro'yxat.
6. Relaunch your brauzer and check if you have fixed the Teams video not working issue.
6-usul: Windows-ni yangilang
If you are using an outdated version of Windows 10 PC, then you may face common hardware problems in it, especially for cameras. Fortunately, you can update your Operating System with these simple steps.
1. Tugmasini bosing Windows + I tugmalari ochish uchun birgalikda Sozlamalar kompyuteringizda.
2. Endi tanlang Yangilash va xavfsizlik.
3. Tanlang Yangilanishlarni tekshiring o'ng paneldan.
4A. If your system is outdated, click Endi o'rnatish so'nggi versiyasini yuklab olish va o'rnatish uchun.
4B. Agar tizimingiz allaqachon yangilangan bo'lsa, u ko'rsatiladi Siz yangilangansiz xabar.
Bundan tashqari: Microsoft Teams yozuvlari qayerda saqlanadi?
Method 7: Disable Firewall (Not Recommended)
If the security suite of Windows Defender Firewall is blocking the camera access of Microsoft Teams, here are a few options to deal with the issue.
Option I: Whitelist Teams in Firewall
1. tugmasini bosing Windows kaliti va yozing Windows Defender xavfsizlik devori. Open the best results.
2. In the pop-up window, click on Windows Defender xavfsizlik devori orqali ilova yoki xususiyatlarga ruxsat berish.
3. Keyin, bosing Sozlamalarni o'zgartirish. Finally, check for Microsoft guruhlari to allow through the Firewall.
Eslatma: Siz foydalanishingiz mumkin Boshqa ilovaga ruxsat berish… to browse your program if your desired application or program does not exist in the list.
4. Nihoyat, bosing OK O'zgarishlarni saqlash uchun.
Option II: Disable Firewall Temporarily
Eslatma: If you disable the Firewall, it makes your computer more vulnerable to malware or virus attacks. Hence, if you choose to do so, make sure to enable it soon after fixing the issue.
1. Tugmasini bosing Windows kalit. Turi Boshqaruv uskunasi va oching.
2. o'rnating Ko'rish: as kategoriya va tanlash Tizim va xavfsizlik.
3. Endi, ustiga bosing Windows Defender Firewall, bu erda ko'rsatilganidek.
4. Tanlang Windows Defender Faervolini yoqing yoki o'chiring chap menyudan parametr.
5. Now, check the boxes next to the Windows Defender xavfsizlik devorini o'chirib qo'ying (tavsiya etilmaydi) option wherever available on this screen.
6. bosish OK va Qayta ishga tushirish kompyuteringizga.
8-usul: VPN-ni o'chiring
Virtual Private Networks are used to prevent data stealing from a private network, and it is used as a gateway between the client and the server. Sometimes, using VPN servers might cause issues in online video conferencing applications. We recommend you disable the VPN client as instructed below.
1. tugmasini bosing Windows kaliti va yozing VPN sozlamalari qidiruv maydonchasida.
2. In Sozlamalar oyna, faolni uzing VPN xizmati.
3. O'chirib qo'ying VPN imkoniyatlari ostida ilg'or Options.
Bundan tashqari: Microsoft Teams qayta ishga tushishini tuzatish
Method 9: Reinstall Camera Drivers
The old and incompatible camera drivers you use will often lead to Microsoft Teams video call not working issue. To remain on the safer side, always ensure you use an updated version of drivers. Here are a few instructions to reinstall camera drivers.
1. ni ishga tushiring Qurilmalar dispetcheri using the steps mentioned above and expand the kameralar ustiga ikki marta bosish orqali.
2. Endi sichqonchaning o'ng tugmachasini bosing haydovchi va tanlash Qurilmani o'chirish.
3. bosish O'chir so'rovda.
4. Now, visit the manufacturer’s website (e.g. Lenovo).
5. topish va Download kompyuteringizdagi Windows versiyasiga mos keladigan drayverlar.
6. Yuklab olingandan so'ng, ustiga ikki marta bosing yuklab olingan fayl va uni oʻrnatish uchun ekrandagi koʻrsatmalarga amal qiling.
Method 10: Use Browser Version of Teams
If you have not attained any fix for this Microsoft Teams video call not working issue in the desktop version of Teams, then you can try a browser of Teams. This is an alternative to the issue and makes sure you have enabled access to media services enabled in your Windows 10 PC.
- If you are using the browsing version of Teams, check if you have appropriate permissions for camera access as done in Boshqaruv 5.
- If not, you cannot access the camera for any browser-related applications, or you will be prompted for the same.
Bundan tashqari: How To Set Microsoft Teams Status As Always Available
Method 11: Contact Microsoft Teams Technical Support
Still, if you cannot access Teams in both desktop and web versions of Teams, then take the last chance to submit a query on the official Microsoft support page.
1. Ga boring Microsoft qo'llab-quvvatlash sahifasi.
2A. You can use the Yordam ilovasini oling in your Windows 10 system to submit your query. For this, click on the Open Get Help app button and confirm the prompt by clicking on the Yordam olish-ni oching tugmasini bosing.
2B. Also, you could use the brauzer versiyasi to submit your problem. To do so, click on the Yordam oling Havola.
3. Endi yozing your problem yilda Tell us your problem so we can get you the right help and support maydon va urish kiriting.
4. Then, answer the questions according to your convenience, and finally, you would have resolved the Microsoft Teams video call not working issue.
Tavsiya:
Umid qilamizki, ushbu qo'llanma foydali bo'ldi va siz tuzatasiz Microsoft Teams video call not working. Feel free to reach out to us with your queries and suggestions. Keep visiting our page for more cool tips & tricks, and leave your comments below. Let us know what you want to learn next.