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  • derazalar /
Oktyabr 23, 2021

Fix Unknown USB Device in Windows 10 (Device Descriptor Request Failed)

You may find that when you connect an external USB drive, it doesn’t work on your computer. Instead, you get an error message: The last USB device you connected to this computer malfunctioned, and Windows does not recognize it. This may be because the device incompatible with your system. The USB Device Descriptor is responsible for storing information related to various USB devices connected to it so that Windows operating system may recognize these USB devices in the future. If the USB is not recognized, then the USB device descriptor is not working properly on Windows 10. The unrecognized device in Device Manager will be labeled as Unknown USB Device (Device Descriptor Request Failed) bilan undov belgisi bilan sariq uchburchak. The unknown USB device issue may arise due to various reasons. Today, we will help you fix the Unknown USB Device: Device Descriptor Request Failed error in Windows 10 PC.

Qurilma identifikatori soʻrovini tuzatib boʻlmadi (nomaʼlum USB qurilma)

Qurilma deskriptor so‘rovini tuzatib bo‘lmadi

How to Fix Unknown USB Device (Device Descriptor Request Failed) in Windows 10

You may face these common errors due to an Unknown USB Device issue:

  • Device Descriptor Request Failed
  • Port Reset Failed
  • Set Address Failed

There can be several reasons behind this issue, such as:

  • Outdated USB Drivers: If the current drivers in your Windows PC are incompatible or outdated with the system files, then you may face this error.
  • Enabled USB Suspend Settings: If you have enabled the USB Suspend settings in your device, then all the USB devices will be suspended from the computer if they are not in active use.
  • Outdated Windows OS: In some circumstances, it could be that the Windows operating system running on your device is outdated and thus, conflicting with the device drivers.
  • Malfunctioning USB ports: Unclean surroundings might also contribute to the poor performance of your USB drive since the accumulation of dust will not only block the ventilation to the computer but also, cause USB ports to malfunction.
  • BIOS is not updated: This too may cause such problems.

A list of methods to fix Unknown USB Device: Device Descriptor Request Failed error in Windows 10 computers has been compiled and arranged according to user convenience. So, keep reading!

1-usul: asosiy muammolarni bartaraf etish

Method 1A: Maintain Clean & Ventilated Ambience

Unclean surroundings and dusty USB ports may cause an Unknown USB Device error in your Windows 10 desktop/laptop. Hence, you should implement the following steps:

1. Clean laptop vents & Portlar. Use a compressed air cleaner while being extremely careful not to damage anything.

2. Moreover, ensure enough space for to'g'ri shamollatish of your desktop/laptop, as shown.

ventillated laptop computer setup. Fix Unknown USB Device Descriptor Request Failed in Windows 10

Method 1B: Resolve Hardware Issues

Sometimes, a glitch in the USB port or power supply might trigger an unknown USB device Windows 10 error. Hence, you should perform the following checks:

1. Muammo elektr ta'minotidan kelib chiqsa, u holda urinish noutbukni elektr tarmog'idan uzgandan so'ng USB qurilmasini qaytadan kiritish quvvat manbaidan.

2. Boshqa USB qurilmasini ulang with the same USB port and check if there is an issue with the port.

3. USB qurilmasini a ga ulang turli port USB portlari bilan bog'liq muammolarni istisno qilish uchun.

usb device ports laptop

Method 1C: Restart Windows PC

In most cases, a simple restart might fix Unknown USB Device (Device Descriptor Request Failed) issue.

1. Ulanishni tugatish USB qurilmasi.

2. Qayta ishga tushirish Windows kompyuteringiz.

click on Restart. Fix Unknown USB Device Descriptor Request Failed in Windows 10

3.  Qayta ulang the USB device and check if it worked or not.

2-usul: Windows muammolarini bartaraf etish dasturini ishga tushiring

You should try running the in-built Windows troubleshooter to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. You can do so in the two ways explained below.

Option 1: Run Hardware and Devices Troubleshooter

1. Tugmasini bosing Windows + R kalitlari bir vaqtning o'zida ishga tushirish uchun yugurish muloqot oynasini oching.

2. Turi msdt.exe -id DeviceDiagnostic va ustiga bosing OK, ko'rsatilganidek.

type in command msdt.exe id DeviceDiagnostic in Run command box and select OK

3. Here click on the ilg'or variant, quyida ta'kidlanganidek.

Uskuna va qurilmalar muammolarini bartaraf etishda Kengaytirilgan variantni bosing

4. Belgilangan katakchani belgilang Avtomatik ravishda ta'mirlashga murojaat qiling va ustiga bosing Keyingi.

check apply repairs automatically option in hardware and devices troubleshooter and click on Next

5. Once the process is completed, kompyuteringizni qayta yoqing and check if USB is being recognized now.

Option 2: Troubleshoot Malfunctioning USB Device

1. Dan Vazifalar paneli, ustiga o'ng tugmasini bosing USB Device icon.

2. Tanlang Open Devices and Printers variant, ko'rsatilganidek.

right click on USB icon at taskbar and select open devices and printers option

3. Sichqonchaning o'ng tugmachasini bosing USB qurilmasi (masalan Cruzer pichoq) -ni tanlang va tanlang Muammo bartaraf qilish, quyida ta'kidlanganidek.

right click on usb device and select troubleshoot option in devices and printers Window. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Windows muammolarini bartaraf etish will automatically detect problems and fix these as well.

muammolarni aniqlash uchun windows muammo bartaraf qilish

Eslatma: If the troubleshooter states that it could not identify the issue, then try the other methods discussed in this article.

Bundan tashqari: Fix USB device not recognized by Windows 10

3-usul: USB drayverlarini yangilang

To fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10, you are advised to update USB drivers, as follows:

1. Turi qurilmalar dispetcheri yilda Windows qidiruv paneli va urdi Enter tugmachasini bosing uni ishga tushirish.

Windows 10 qidiruv menyusida Device Manager ni kiriting.

2. Ga boring Umumjahon Seriya Avtomatizatorlari section and expand it with a double-click.

Double click on Universal Serial Bus Controllers in the Device Manager window

3. Endi sichqonchaning o'ng tugmachasini bosing USB haydovchi (masalan Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) va tanlang Drayverni yangilang.

right click on usb driver and select update driver. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Keyin, ustiga bosing Avtomatik haydovchilarni qidiring. 

click on select Search automatically for drivers.

5A. Your driver will yangilash itself to the latest version.

5B. If your driver is already up-to-date, then you will get the message: The best drivers for your device are already installed.

If you driver is already up-to-date, then you will see the following screen. Fix Unknown USB Device Descriptor Request Failed in Windows 10

6. Bosing yaqin to exit the window and Rboshlash Kompyuter.

7. Takrorlash the same for all USB drivers.

Method 4: Roll Back USB Drivers

If the USB device had been working correctly, but began to malfunction after an update, then rolling back the USB Drivers might help. Follow the given instructions below to do so:

1. Navigatsiya qiling Device Manager > Universal Serial Bus controllers da tushuntirilganidek Boshqaruv 3.

2. Sichqonchaning o'ng tugmachasini bosing USB drayveri (masalan Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) -ni tanlang va tanlang xususiyatlari, quyida tasvirlanganidek.

right click on usb driver and select properties

3. In USB Device Properties oynada, ga o'ting haydovchi yorlig'ini tanlang va tanlang Orqaga qaytarish haydovchi.

Eslatma: If the option to Roll Back Driver is greyed out in your system, it indicates that your system does not have any updates installed for the driver. In this case, try alternative methods discussed in this article.

roll back driver. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Tanlang Why are you rolling back? from the given list and click on ha tasdiqlash uchun.

select reason to roll back drivers and click Yes

5. After the process is finished, click on OK ushbu o'zgarishni qo'llash uchun.

6. Finally, confirm the prompt and qayta ishga tushirish orqaga qaytarishni samarali qilish uchun tizimingiz.

Bundan tashqari: Fix Universal Serial Bus (USB) Controller Driver Issue

5-usul: USB drayverlarini qayta o'rnating

If the above methods to update or roll back drivers do not work, then you can try to reinstall your USB driver. Here’s how to fix Unknown USB Device (Device Descriptor Request Failed) issue:

1. Boring Qurilma menejeri> Umumjahon Seriya Avtomatizatorlari, using the steps mentioned in Boshqaruv 3.

2. Sichqonchaning o'ng tugmachasini bosing Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft) va tanlash Qurilmani o'chirish, ko'rsatilganidek.

right click on usb driver and select Uninstall device. Fix Unknown USB Device Descriptor Request Failed in Windows 10

3. Endi, ustiga bosing O'chir va kompyuteringizni qayta ishga tushiring.

click on uninstall button to confirm uninstalling the driver

4. Now, download the latest USB driver from manufacturer website like Intel.

download intel USB driver. Fix Unknown USB Device Descriptor Request Failed in Windows 10

5. Once downloaded, install the latest USB driver. Then, connect your USB device and check if the said error is rectified.

Method 6: Disallow PC to Turn Off USB Device

The USB power-saving feature allows the hub driver to suspend any individual USB port without affecting the function of other ports, in order to save power. This feature, however useful, may still cause Unknown USB Device issue when your Windows 10 PC is idle. Hence, disable the automatic USB suspend feature using the given steps:

1. ga o'ting Qurilmalar dispetcheri ko'rsatilgandek Boshqaruv 3.

2. Here, double-click on Inson interfeysi qurilmalari uni kengaytirish uchun.

double click on the Human Interface Devices.

3. ustiga o'ng tugmasini bosing USB kirish qurilmasi va tanlash Xususiyatlar.

Right click on USB input device and select the Properties. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Here, switch to the Quvvatni boshqarish tab and uncheck the box titled Quvvatni tejash uchun kompyuterga ushbu qurilmani o'chirishga ruxsat bering.

switch to the Power Management tab and uncheck the box Allow the computer to turn off this device to save power

5. Nihoyat, ustiga bosing OK va qayta ishga tushirish tizimingizda.

Bundan tashqari: Fix USB uzilish va qayta ulanishni davom ettiradi

Method 7: Disable USB Selective Suspend Feature

The selective suspend feature too, helps you to conserve power while disconnecting USB sticks and other peripherals. You can easily disable the USB Selective Suspend feature via Power Options, as explained below:

1. Turi nazorat panel yilda Windows qidiruv paneli bosing ochiq.

Qidiruv satriga Boshqaruv panelini kiriting va Ochish tugmasini bosing.

2. Tanlang Koʻrish > Katta piktogramma, -ni va so'ng bosing Quvvat imkoniyatlari, ko'rsatilganidek.

go to the Power Options and click on it

3. Bu yerda, ustiga bosing Muzika sozlamalarini o'zgartiring in your currently selected plan section.

Reja sozlamalarini o'zgartirish-ni tanlang.

4. In Reja sozlamalarini tahrirlash oynasi-ni tanlang Kengaytirilgan quvvat sozlamalarini o'zgartirish variant.

In the Edit Plan Settings window, click on Change advanced power settings

5. Endi sichqonchani ikki marta bosing USB sozlamalari uni kengaytirish uchun.

Kengaytirilgan quvvat sozlamalarini o'zgartirish oynasidagi usb sozlamalari opsiyasini ikki marta bosing

6. Yana bir marta sichqonchani ikki marta bosing USB selektiv to'xtatib turish sozlamalari uni kengaytirish uchun.

double click on usb selective supend settings in usb settings in Change advanced power settings window

7. Bu yerda, ustiga bosing Batareyada va sozlamani o'zgartiring nogironlar from the drop-down list, as illustrated.

Kengaytirilgan quvvat sozlamalarini o'zgartirish oynasida USB sozlamalarida o'chirilgan batareya sozlamalarini tanlang.

8. Endi, ustiga bosing Ulantirilgan va sozlamani o'zgartiring nogironlar bu yerda ham.

click Apply then, OK to save changes after disabling usb selective supend settings in usb settings in Change advanced power settings window

9. Nihoyat, ustiga bosing Qo'llash > OK to save these changes. Restart your PC and check if the issue is solved now.

8-usul: Tez ishga tushirishni o'chiring

Turning off the fast startup option is recommended to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. Just, follow the given steps:

1. Ga boring Control Panel > Power Options da tasvirlanganidek Boshqaruv 7.

2. Bu yerda, ustiga bosing Quvvat tugmalarining nima qilishini tanlang option in the left bar.

In the Power Options window, select the Choose what the power button does option, as highlighted below. Fix Unknown USB Device Descriptor Request Failed in Windows 10

3. Endi ni tanlang Hozirda mavjud bo'lmagan sozlamalarni o'zgartirish variant.

Hozirda mavjud bo'lmagan sozlamalarni o'zgartirish-ni bosing

4. Next, uncheck the box Tez ishga tushirishni tavsiya etish (tavsiya etiladi) ni bosing va keyin bosing o'zgarishlarni saqlang quyida ko'rsatilgandek.

uncheck the box Turn on fast startup and then click on Save changes as shown below. Fix Unknown USB Device Descriptor Request Failed in Windows 10

5. Nihoyat, qayta ishga tushirish Windows kompyuteringiz.

Bundan tashqari: USB qurilmasi tan olinmagan xato kodi 43ni tuzating

9-usul: Windows-ni yangilang

Always ensure that you use your system in its updated version. Otherwise, it will cause the said problem.

1. Turi Yangilanishlarni tekshiring yilda Windows qidiruv paneli bosing ochiq.

Qidiruv satriga Yangilanishlarni tekshiring deb yozing va Ochish tugmasini bosing. Windows 10 da noma'lum USB qurilma deskriptor so'rovini tuzatib bo'lmadi

2. Endi ustiga bosing Yangilanishlarni tekshiring tugmasini bosing.

select Check for Updates from the right panel.

3A. ga rioya qiling ekrandagi ko'rsatmalar so'nggi yangilanishni yuklab olish va o'rnatish uchun.

Follow the on screen instructions to download and install the latest update available. Fix Unknown USB Device Descriptor Request Failed in Windows 10

3B. Agar tizimingiz allaqachon yangilangan bo'lsa, u ko'rsatiladi Siz yangilangansiz xabar.

windows yangilanishi siz yangilanganligingiz haqida xabar

4. Qayta ishga tushirish your system and check if the issue is resolved now.

10-usul: BIOS-ni yangilang

If the above method could not fix Unknown USB Device issue in your Windows 10 desktop/laptop, then you can try updating system BIOS. Read our elaborate tutorial to understand What is BIOS, How to check the current BIOS version, and How to update System BIOS here.

Pro Maslahat: Use the given links to Download Latest BIOS Version for Lenovo, Dell & HP noutbuklar.

Tavsiya:

We hope that you could learn qanday fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10 problem. Let us know which method helped you the best. Also, if you have any queries or suggestions, then feel free to drop them in the comments section.