Juni 28, 2021

How to Fix Firefox Not Playing Videos (2023)

How to Fix Firefox Not Playing Videos

The Mozilla Foundation developed Mozilla Firefox as an open-sourced browser. It was released in 2003 and soon gained wide popularity because of its user-friendly interface and wide range of available extensions. However, the popularity of Firefox declined when Google Chrome was released. Since then, both have been giving tough competition to each other.

Firefox still has a loyal fan base who still prefer this browser. If you are one of them but feel frustrated due to the Firefox not playing videos issue, do not worry. Simply read on to know how to fix Firefox not playing videos.

How to Fix Firefox Not Playing Videos

How to Fix Firefox Not Playing Videos

Why Firefox not playing videos error occurs?

There can be various reasons for this error to occur, namely:

  • Outdated version of Firefox
  • Firefox extensions & acceleration features
  • Corrupt cache memory & cookies
  • Disabled cookies & pop-ups

Before, doing any advance troubleshooting, you should first try to restart your PC and check if the Firefox not playing videos issue is resolved or not.

1. Yiya kwi Start menu > Power > Restart njengoko kubonisiwe.

Restart Your Pc

Once the computer has restarted, launch Firefox and check if videos are playing. Hopefully, the issue is resolved. If not, then continue with the below methods.

Method 1: Update Firefox

If you have not installed the latest updates to Firefox, it may lead to issues when you try to play videos on this web browser. There might be bugs in your current version of Firefox, which an update might fix. Follow these steps to update it:

1. Qalisa Firefox browser and then open the imenyu ngokuchofoza three-dashed icon. Khetha Nceda njengoko kubonisiwe ngezantsi.

Go to Firefox Help | How to Fix Firefox Not Playing Videos

2. Emva koko, cofa apha Malunga neFirefox ngoku Landelayo.

Go to About Firefox

3. In the new window that now opens, Firefox will check for updates. If no updates are available, the IFirefox ihlaziyiwe message will be displayed as below.

Update Firefox dialogue box

4. If an update is available, Firefox will automatically install the update.

5. Okokugqibela, phinda Uqalele isikhangeli.

If you still face the same issue, try the next fix.

Indlela yesi-2: Cima i-Hardware Acceleration

Unyanzeliso lwezixhobo is the process wherein certain hardware components are assigned specific tasks to enhance the functioning of a program. The hardware acceleration feature in Firefox provides convenience and speed, but it also might contain error-causing bugs. Therefore, you can try to disable hardware acceleration to potentially fix videos not loading Firefox issue as:

1. Qalisa Firefox kwaye ivule imenyu as before. Select izicwangciso, njengoko kubonisiwe kumfanekiso ongezantsi.

Click on Firefox settings

2. Then, uncheck the box next to Sebenzisa useto lokusebenza olucetyiswayo phantsi ukwenza ithebhu.

3. Next, uncheck the box next to Sebenzisa ukukhawulezisa izixhobo zekhompyuter xa kukho.

Turn off hardware acceleration for firefox | How to Fix Firefox Not Playing Videos

4. Okokugqibela, phinda Uqalele Firefox. Check if Firefox can play videos.

Funda kwakhona: How To Fix Firefox Black Screen Issue

Indlela yesi-3: Khubaza Izandiso zeFirefox

Add-ons that are enabled on the Firefox browser may be interfering with websites and not allowing videos to play. Follow the steps below to disable add-ons and fix Firefox no audio & not playing videos issue:

1. Qalisa Firefox kunye nayo imenyu. Apha, cofa apha Izongezo kunye neMixholo njengoko kubonisiwe ngezantsi.

Go to Firefox Add-ons

2. Emva koko, cofa apha izandiso from the left pane to see the list of add-on extensions.

3. Cofa kwi amachaphaza amathathu next to each add-on and then select Susa. As an example, we have removed Isiphuculi seYouTube extension in the attached screenshot.

Click on remove firefox extension

4. After removing the unwanted add-ons, phinda Uqalele the browser and verify if the issue is resolved.

If Firefox not playing videos problem persists, you can clear the browser cache and cookies as well.

Method 4: Delete Browser Cache and Cookies

If the cache files and cookies of the browser get corrupt, it can lead to Firefox not playing videos error. Here’s how to delete cache and cookies from Firefox:

1. vula Firefox. Yiya kwi Side menu > Settings as you did earlier.

Go to Firefox settings

2. Emva koko, cofa apha Ubumfihlo kunye noKhuseleko from the left pane. It is indicated by a lock icon, njengoko kubonisiwe kumfanekiso ongezantsi.

3. Then, scroll down to the Iikuki kunye neDatha yeSiza ukhetho. Cofa apha Sula idatha njengoko kubonisiwe.

Click on Clear data in Privacy and Security tab of Firefox

4. Next, check the boxes next to both, Iikuki kunye neDatha yeSiza kwaye Umxholo weWebhu ogciniweyo in the pop-up window that follows.

5. Okokugqibela, cofa apha Cacileyo kwaye Phinda Uqalele the web browser.

Clear cache and cookies on firefox | How to Fix Firefox Not Playing Videos

Check if the above method worked to fix the issue of Firefox not playing videos. If not, move to the next solution.

Method 5: Allow Autoplay on Firefox

If you are facing the ‘Twitter videos not playing on Firefox’ problem, then it may be because Autoplay is not enabled on your browser. Here’s how to fix Firefox not playing videos error:

1.Ndwendwela i website where videos are not playing using Firefox. Here, Twitter is shown as an example.

2. Okulandelayo, cofa kwi Vala icon to expand it. Here, click on the sideward arrow njengoko kubonisiwe ngezantsi.

3. Emva koko, khetha Iinkcukacha ezithe xaxe njengoko kuboniswe ngezantsi.

Click on more in formation on Firefox browser

4. Kwi Ulwazi lwephepha menu, yiya kwi Izimvume ithebhu.

5. Ngaphantsi kwe Iyazidlalela section, uncheck the box next to Use default.

6. Then, click on Allow Audio and Video. Refer to the image below for clarity.

Click on allow audio and video under Firefox Autoplay permissions

Enable Autoplay for All Websites

You can also ensure that the Autoplay feature is allowed for all websites, by default, as follows:

1. Jonga ku Side menu > Settings> Privacy and Security njengoko kuyalelwe Indlela ye4.

2. Skrolela phantsi Izimvume and click on Autoplay izicwangciso, njengoko kubonisiwe.

Click on Firefox autoplay settings

3. Here, ensure that Allow Audio and Video is enabled. If not, choose it from the drop-down menu as shown in the image below.

Firefox Autoplay settings - allow audio and video | How to Fix Firefox Not Playing Videos

4. Ekugqibeleni, phinda Uqalele the browser. Check if the ‘videos not playing on firefox’ issue has been resolved. If it isn’t, read below.

Funda kwakhona: Lungisa iseva ayifunyenwanga mpazamo kwiFirefox

Method 6: Allow Cookies, History, and Pop-ups

Some websites require cookies and pop-ups to be allowed on your browser to stream data and audio-video content. Follow the steps written here to allow cookies, history, and pop-ups on Firefox:

Allow Cookies

1. Qalisa Firefox browser kwaye uzulazule uye kwi Side menu > Settings > Ubumfihlo kunye nokhuseleko as explained previously.

Click on Firefox settings

2. Ngaphantsi kwe Iikuki kunye neDatha yeSiza icandelo, cofa apha Ukulawula ngaphandle njengoko kubonisiwe.

Click on Manage Exceptions for Cookies in Firefox

3. Here, make sure that no website is added to the list of exceptions to block cookies.

4. Move to the next step without leaving this page.

Allow History

1. On the same page, scroll down to the imbali icandelo.

2. Choose to Remember History kwimenyu ehlayo.

Firefox click on remember history

3. Move to the next step without exiting the settings page.

Allow Pop-Ups

1. Buyela kwi Privacy and Security page kwi Izimvume icandelo.

2. Here, uncheck the box next to Block pop-up windows njengoko kuboniswe ngezantsi.

Click on allow pop-ups on firefox

Once the above steps have been executed, try to play videos on Firefox.

If the Firefox videos not playing issue persists, move to the succeeding methods to refresh Firefox and reboot your computer.

Method 7: Refresh Firefox

When you use the Refresh Firefox option, your browser will be reset, potentially fixing all minor glitches you are currently experiencing. Here’s how to Refresh Firefox:

1. Kwi Firefox umkhangeli zincwadi, yiya kwi Side menu > Help, njengoko kuboniswe ngezantsi.

Open Firefox help page | How to Fix Firefox Not Playing Videos

2. Emva koko, cofa apha Kaninzi Iingxaki zoLwazi njengoko kubonisiwe ngezantsi.

Open firefox troubleshooting page

3. Iingxaki zoLwazi page is displayed on the screen. Finally, click on Hlaziya kwakhona iFilifox, njengoko kubonisiwe ngezantsi.

Click on Refresh Firefox

Ithethelelwe:

Siyathemba ukuba esi sikhokelo sibe luncedo kwaye ukwazile fix Firefox not playing videos issue. Also, let us know which method worked the best for you. Finally, if you have any questions or suggestions regarding this article, feel free to drop them in the comments section below.