Ṣe atunṣe Ipe fidio Awọn ẹgbẹ Microsoft Ko Ṣiṣẹ

If your camera is not working with Teams, don’t worry! This is a common issue faced by most users who handle meetings and conferences. Despite the fact that Àwọn ẹka Microsoft is one of the best video conferencing and chatting applications, it is not perfect at times. Suddenly, you may detect Microsoft Teams video call not working issue, so you will be struck with paused video or black screen only. This problem may be associated with an in-built camera or an external web camera. Also, if you cannot start the camera, incompatible app settings may contribute to Teams video not working problem. We bring to you a perfect guide that will teach you how to fix Microsoft Teams video call not working issue. So, continue reading the article.

How to Fix Microsoft Teams Video Call Not Working

Before you get into the troubleshooting section, you must learn the reasons that cause this issue. And so, you can easily resolve the same appropriately.

• Corrupt/incompatible camera drivers.
• Additional camera devices are configured to your Windows 10 PC.
• Camera permission is not granted on your computer.
• A third-party antivirus program or Firewall is interfering with the Teams software.
• Some other applications in your device are using your inbuilt camera.
• VPN/Proxy interference.
• Ti igba atijọ Awọn ọna System.

Now, move ahead to the next section to resolve this issue. Analyze the reason to implement selective troubleshooting methods to attain quick results.

We have compiled a list of methods that will help you fix this problem in this section. The methods are arranged from basic to advanced steps to attain easier and faster results. Follow them in the same order to attain perfect results.

Laasigbotitusita Ipilẹ

Before trying the advanced troubleshooting methods, here are some simple hacks that will resolve all temporary glitches associated with Microsoft Teams application.

1. Replug Webcam

• If you are using an external web camera, the first thing you have to do is to yọọ kuro the web camera from the USB port, atunbere your computer, and tun-plug it again after some time.
• If you are using an inbuilt camera, ensure it is out of hardware glitches and failure.

2. Remove Other Hardware Devices

• Some other hardware devices plugged into your PC may interfere with the inbuilt camera or webcam. Temporarily, disable all other devices and check if this helps you.
• If you do not face this issue after disconnecting all other hardware devices, then plug them one by one to sort out the culprit.
• Always buy genuine peripherals from official or reliable stores for your Windows 10 computer.

3. Pa abẹlẹ Awọn ohun elo

Ọna 1: Ṣiṣe Hardware ati Awọn ẹrọ Laasigbotitusita

Windows 10 computers come with inbuilt troubleshooter tools to fix any problems associated with all of their components. The functionality of your camera can be affected by numerous factors. So, we recommend troubleshooting hardware and devices as instructed below.

1. Tẹ Awọn bọtini Windows + R papo lati lọlẹ awọn Run apoti ibanisọrọ.

2. Iru msdt.exe -id ẸrọDiagnostic ati ki o lu Tẹ.

3. Lẹhinna, tẹ lori Itele.

4A. If there is an issue and your device is not set up with the latest drivers, you will receive the following prompt. Select Ṣe atunṣe yi and follow the on-screen instructions. Then, bẹrẹ ẹrọ rẹ.

4B. If there is no issue with the drivers, click Pa aṣe wahala loju iboju atẹle.

Method 2: Choose the Right Camera in Teams

Teams must access your camera, and for that, you have to choose the correct camera. If Teams faces any issue while accessing the camera, you will face so many conflicts. For the Desktop version of Teams, follow the below-mentioned steps to choose the right camera in your Windows 10 PC.

1. Lu awọn Bọtini Windows. Iru Àwọn ẹka Microsoft ki o si lọlẹ o.

2. Tẹ lori aami aami mẹta tókàn si rẹ Profaili aworan ninu Awọn ẹgbẹ.

3. Yipada si awọn awọn ẹrọ tab in the left pane and scroll down the right screen.

4. Bayi, ninu awọn kamẹra menu, expand the drop-down menu.

5. Lẹhinna, yan awọn kamẹra you want to use and make sure you save the changes. Check if you have fixed the Microsoft Teams video call not working issue by confirming the video in the preview space.

Tun Ka: Bii o ṣe le Yi Afata Profaili Awọn ẹgbẹ Microsoft pada

Method 3: Clear Microsoft Teams Cache

Teams collect temporary memory in the form of a cache to process the tasks easily within the app. If this temporary memory is over bulged or corrupt in your Windows 10 PC, then it might interfere with its main functions like camera, voice, noise, and a lot more. To solve the Teams video not working issue, consider clearing the cache as instructed below.

1. Jade egbe ati ifilọlẹ Task Manager nipa titẹ Konturolu + Shift + Awọn bọtini Esc ni nigbakannaa.

2. Nínú lakọkọ taabu, yan awọn Àwọn ẹka Microsoft programs that are running in the background and select Iṣẹ Ipari.

3. Nigbana, lu awọn Bọtini Windows ati tẹ % appdata% MicrosoftTeams ni ibi iwadi.

4. Tẹ lori Open bi han.

5. Bayi, yan all the files and folders within the folder and select the pa aṣayan.

6. atunbere Windows 10 PC rẹ.

Method 4: Disable Other Additional Devices

If you are using an external webcam or two or more cameras, your default camera might interfere with them. To fix the problem, disable all other additional devices as instructed below.

1. Iru Ero iseakoso ni Windows 10 akojọ wiwa ki o si ṣi i.

2. Bayi, ni ilopo-tẹ kamẹra lati faagun rẹ.

3. Nigbana ni, ọtun-tẹ lori awọn camera device (HP TrueVision HD, for example) and select the Mu ẹrọ ṣiṣẹ aṣayan bi han.

akiyesi: Ensure you select a camera that you are not currently using in Teams.

4. Jẹrisi tọ nipa tite lori Bẹẹni.

5. Follow these steps for all other additional devices and check if you have resolved Teams video call not working issue.

akiyesi: Make sure you re-enable the default camera adapter again after fixing the issue.

Tun Ka: Bii o ṣe le Mu ṣiṣẹ tabi Mu Awọn ẹgbẹ Microsoft ṣiṣẹ Titari si Ọrọ

Method 5: Allow Camera Permissions for Browsers

If you are using the browsing version of Teams, check if you have appropriate permissions for camera access. If not, you cannot access the camera for any browser-related applications, or you will be prompted for the same. Here are a few instructions to allow camera permissions for browsers. Google Chrome is taken as an example.

1. Tẹ awọn Windows bọtini. Iru Google Chrome ki o si lọlẹ o.

2. Tẹ lori aami aami mẹta ki o si yan Eto aṣayan.

3. Bayi, yan Aabo ati Asiri in the left pane and choose Eto Eto from the main page.

4. Scroll down the main screen and select the kamẹra aṣayan labẹ awọn awọn igbanilaaye akojọ bi han.

5. Nibi, yan awọn Awọn aaye le beere lati lo kamẹra rẹ option and make sure egbe is not added in Not allowed to use your camera akojọ.

6. Relaunch your browser and check if you have fixed the Teams video not working issue.

Ọna 6: Ṣe imudojuiwọn Windows

If you are using an outdated version of Windows 10 PC, then you may face common hardware problems in it, especially for cameras. Fortunately, you can update your Operating System with these simple steps.

1. Tẹ awọn Awọn bọtini Windows + I papo lati ṣii Eto lori kọmputa rẹ.

2. Bayi, yan Imudojuiwọn & Aabo.

3. Yan Ṣayẹwo fun Awọn imudojuiwọn lati ọtun nronu.

4A. If your system is outdated, click fi sori ẹrọ bayi lati gba lati ayelujara ati fi sori ẹrọ ni titun ti ikede.

4B. Ti eto rẹ ba ti ni imudojuiwọn tẹlẹ, lẹhinna yoo ṣafihan O ti wa ni imudojuiwọn ifiranṣẹ.

Tun Ka: Where are Microsoft Teams Recordings Stored?

Method 7: Disable Firewall (Not Recommended)

If the security suite of Windows Defender Firewall is blocking the camera access of Microsoft Teams, here are a few options to deal with the issue.

Option I: Whitelist Teams in Firewall

1. Lu awọn Bọtini Windows ati tẹ Ogiriina Olugbeja Windows. Open the best results.

2. In the pop-up window, click on Gba ohun elo tabi ẹya laaye nipasẹ Firewall Windows Defender.

3. Lẹhinna, tẹ Yi eto pada. Finally, check for Àwọn ẹka Microsoft to allow through the Firewall.

akiyesi: O le lo Gba ohun elo miiran laaye… to browse your program if your desired application or program does not exist in the list.

4. Níkẹyìn, tẹ OK lati fi awọn ayipada pamọ.

Option II: Disable Firewall Temporarily

akiyesi: If you disable the Firewall, it makes your computer more vulnerable to malware or virus attacks. Hence, if you choose to do so, make sure to enable it soon after fixing the issue.

1. Tẹ awọn Windows bọtini. Iru Ibi iwaju alabujuto ki o si ṣi i.

2. Ṣeto Wo nipasẹ as Ẹka ki o si yan Eto ati Aabo.

3. Bayi, tẹ lori Windows Defender Firewall, bi a ṣe han nibi.

4. Yan awọn Tan-an titiipa Firewall Defender Windows tabi pa aṣayan lati apa osi.

5. Now, check the boxes next to the Pa Firewall Windows Defender (kii ṣe iṣeduro) option wherever available on this screen.

6. Tẹ OK ati atunbere PC rẹ.

Ọna 8: Mu VPN ṣiṣẹ

Virtual Private Networks are used to prevent data stealing from a private network, and it is used as a gateway between the client and the server. Sometimes, using VPN servers might cause issues in online video conferencing applications. We recommend you disable the VPN client as instructed below.

1. Lu awọn Bọtini Windows ati tẹ Awọn eto VPN ni ibi iwadi.

2. Nínú Eto window, disconnect the active VPN iṣẹ.

3. Yipada si pa awọn VPN awọn aṣayan labẹ To ti ni ilọsiwaju Aw.

Tun Ka: Ṣe atunṣe Awọn ẹgbẹ Microsoft Ma tun bẹrẹ

Method 9: Reinstall Camera Drivers

The old and incompatible camera drivers you use will often lead to Microsoft Teams video call not working issue. To remain on the safer side, always ensure you use an updated version of drivers. Here are a few instructions to reinstall camera drivers.

1. Lọlẹ awọn Ero iseakoso using the steps mentioned above and expand the kamẹra nipa titẹ-lẹẹmeji lori rẹ.

2. Bayi, ọtun-tẹ lori awọn Iwakọ ki o si yan Ẹrọ aifiṣe.

3. Tẹ Aifi ni kiakia.

4. Now, visit the manufacturer’s website (e.g. Lenovo).

5. ri ati download awọn awakọ ti o baamu si ẹya Windows lori PC rẹ.

6. Lọgan ti gba lati ayelujara, ni ilopo-tẹ lori awọn gbaa lati ayelujara faili ki o si tẹle awọn ilana loju iboju lati fi sii.

Method 10: Use Browser Version of Teams

If you have not attained any fix for this Microsoft Teams video call not working issue in the desktop version of Teams, then you can try a browser of Teams. This is an alternative to the issue and makes sure you have enabled access to media services enabled in your Windows 10 PC.

• If you are using the browsing version of Teams, check if you have appropriate permissions for camera access as done in ọna 5.
• If not, you cannot access the camera for any browser-related applications, or you will be prompted for the same.

Tun Ka: How To Set Microsoft Teams Status As Always Available

Method 11: Contact Microsoft Teams Technical Support

Still, if you cannot access Teams in both desktop and web versions of Teams, then take the last chance to submit a query on the official Microsoft support page.

1. Lọ si Oju-iwe Atilẹyin Microsoft.

2A. You can use the Gba ohun elo Iranlọwọ in your Windows 10 system to submit your query. For this, click on the Open Get Help app button and confirm the prompt by clicking on the Ṣii Gba Iranlọwọ Bọtini.

2B. Also, you could use the kiri version to submit your problem. To do so, click on the Gba atilẹyin asopọ.

3. Bayi, tẹ your problem ni Tell us your problem so we can get you the right help and support oko ati lu Tẹ.

4. Then, answer the questions according to your convenience, and finally, you would have resolved the Microsoft Teams video call not working issue.

niyanju:

A nireti pe itọsọna yii ṣe iranlọwọ ati pe o le ṣatunṣe Microsoft Teams video call not working. Feel free to reach out to us with your queries and suggestions. Keep visiting our page for more cool tips & tricks, and leave your comments below. Let us know what you want to learn next.