Fix Unknown USB Device in Windows 10 (Device Descriptor Request Failed)

You may find that when you connect an external USB drive, it doesn’t work on your computer. Instead, you get an error message: The last USB device you connected to this computer malfunctioned, and Windows does not recognize it. This may be because the device incompatible with your system. The USB Device Descriptor is responsible for storing information related to various USB devices connected to it so that Windows operating system may recognize these USB devices in the future. If the USB is not recognized, then the USB device descriptor is not working properly on Windows 10. The unrecognized device in Device Manager will be labeled as Unknown USB Device (Device Descriptor Request Failed) pẹlu kan onigun mẹta ofeefee pẹlu ami idaniloju kan. The unknown USB device issue may arise due to various reasons. Today, we will help you fix the Unknown USB Device: Device Descriptor Request Failed error in Windows 10 PC.

How to Fix Unknown USB Device (Device Descriptor Request Failed) in Windows 10

You may face these common errors due to an Unknown USB Device issue:

• Device Descriptor Request Failed
• Port Reset Failed
• Set Address Failed

There can be several reasons behind this issue, such as:

• Outdated USB Drivers: If the current drivers in your Windows PC are incompatible or outdated with the system files, then you may face this error.
• Enabled USB Suspend Settings: If you have enabled the USB Suspend settings in your device, then all the USB devices will be suspended from the computer if they are not in active use.
• Outdated Windows OS: In some circumstances, it could be that the Windows operating system running on your device is outdated and thus, conflicting with the device drivers.
• Malfunctioning USB ports: Unclean surroundings might also contribute to the poor performance of your USB drive since the accumulation of dust will not only block the ventilation to the computer but also, cause USB ports to malfunction.
• BIOS is not updated: This too may cause such problems.

A list of methods to fix Unknown USB Device: Device Descriptor Request Failed error in Windows 10 computers has been compiled and arranged according to user convenience. So, keep reading!

Ọna 1: Ipilẹ Laasigbotitusita

Method 1A: Maintain Clean & Ventilated Ambience

Unclean surroundings and dusty USB ports may cause an Unknown USB Device error in your Windows 10 desktop/laptop. Hence, you should implement the following steps:

1. Clean laptop vents & awọn ibudo oko oju omi. Use a compressed air cleaner while being extremely careful not to damage anything.

2. Moreover, ensure enough space for to dara fentilesonu of your desktop/laptop, as shown.

Method 1B: Resolve Hardware Issues

Sometimes, a glitch in the USB port or power supply might trigger an unknown USB device Windows 10 error. Hence, you should perform the following checks:

1. Ti ọrọ naa ba ṣẹlẹ nipasẹ ipese agbara, lẹhinna gbiyanju tun fi ẹrọ USB sii lẹhin yiyọ kọnputa naa kuro lati ipese agbara.

2. So ẹrọ USB miiran pọ with the same USB port and check if there is an issue with the port.

3. So ẹrọ USB sinu a o yatọ si ibudo lati ṣe akoso awọn ọran pẹlu awọn ebute oko USB.

Method 1C: Restart Windows PC

In most cases, a simple restart might fix Unknown USB Device (Device Descriptor Request Failed) issue.

1. Ge asopọ ẹrọ USB.

2. Tun bẹrẹ Windows PC rẹ.

3.  Ṣe atopọ the USB device and check if it worked or not.

Method 2: Run Windows Troubleshooter

You should try running the in-built Windows troubleshooter to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. You can do so in the two ways explained below.

Option 1: Run Hardware and Devices Troubleshooter

1. Tẹ Windows +R awọn bọtini nigbakanna lati lọlẹ awọn Run apoti ibanisọrọ.

2. Iru msdt.exe -id ẸrọDiagnostic o si tẹ lori OK, bi o ṣe han.

3. Here click on the To ti ni ilọsiwaju option, as highlighted below.

4. Ṣayẹwo apoti ti o samisi Waye awọn atunṣe laifọwọyi o si tẹ lori Itele.

5. Once the process is completed, tun bẹrẹ PC rẹ and check if USB is being recognized now.

Option 2: Troubleshoot Malfunctioning USB Device

1. Lati Iṣẹ-ṣiṣe, tẹ-ọtun lori awọn USB Device icon.

2. Yan awọn Open Devices and Printers aṣayan, bi han.

3. Tẹ-ọtun lori Ẹrọ USB (fun apẹẹrẹ Cruzer Blade) ati yan Laasigbotitusita, bi afihan ni isalẹ.

4. Windows Troubleshooter will automatically detect problems and fix these as well.

akiyesi: If the troubleshooter states that it could not identify the issue, then try the other methods discussed in this article.

Tun Ka: Fix USB device not recognized by Windows 10

Ọna 3: Ṣe imudojuiwọn Awọn Awakọ USB

To fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10, you are advised to update USB drivers, as follows:

1. Iru ero iseakoso ni Windows search bar ati ki o lu Tẹ bọtini lati ṣafihan rẹ.

2. Lọ si Awọn alakoso Serial Bus Universal section and expand it with a double-click.

3. Bayi, ọtun-tẹ lori USB Iwakọ (fun apẹẹrẹ Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) and select Imudani imudojuiwọn.

4. Itele, tẹ lori Wa awakọ laifọwọyi. 

5A. Your driver will imudojuiwọn itself to the latest version.

5B. If your driver is already up-to-date, then you will get the message: The best drivers for your device are already installed.

6. Tẹ lori Close to exit the window and Rbẹrẹ kọmputa.

7. Tun ṣe the same for all USB drivers.

Method 4: Roll Back USB Drivers

If the USB device had been working correctly, but began to malfunction after an update, then rolling back the USB Drivers might help. Follow the given instructions below to do so:

1. Lilö kiri si Device Manager > Universal Serial Bus controllers bi a ti salaye ninu ọna 3.

2. Tẹ-ọtun lori Awakọ USB (fun apẹẹrẹ Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) ati yan Properties, bi a ti fihan ni isalẹ.

3. Nínú USB Device Properties window, yipada si awọn iwakọ taabu ko si yan Roll Back Driver.

akọsilẹ: If the option to Roll Back Driver is greyed out in your system, it indicates that your system does not have any updates installed for the driver. In this case, try alternative methods discussed in this article.

4. Yan Why are you rolling back? from the given list and click on Bẹẹni lati jẹrisi.

5. After the process is finished, click on OK lati lo iyipada yii.

6. Finally, confirm the prompt and bẹrẹ eto rẹ lati jẹ ki yiyi pada munadoko.

Tun Ka: Fix Universal Serial Bus (USB) Controller Driver Issue

Ọna 5: Tun awọn Awakọ USB sori ẹrọ

If the above methods to update or roll back drivers do not work, then you can try to reinstall your USB driver. Here’s how to fix Unknown USB Device (Device Descriptor Request Failed) issue:

1. Lọ si Oluṣakoso ẹrọ> Awọn alakoso Serial Bus Universal, using the steps mentioned in ọna 3.

2. Tẹ-ọtun lori Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft) ki o si yan Ẹrọ aifiṣe, bi o ṣe han.

3. Bayi, tẹ lori Aifi ki o tun bẹrẹ PC rẹ.

4. Now, download the latest USB driver from manufacturer website like Intel.

5. Once downloaded, install the latest USB driver. Then, connect your USB device and check if the said error is rectified.

Method 6: Disallow PC to Turn Off USB Device

The USB power-saving feature allows the hub driver to suspend any individual USB port without affecting the function of other ports, in order to save power. This feature, however useful, may still cause Unknown USB Device issue when your Windows 10 PC is idle. Hence, disable the automatic USB suspend feature using the given steps:

1. Lilö kiri si awọn Ero iseakoso bi o ṣe han ninu ọna 3.

2. Here, double-click on Awọn Ẹrọ Ti Ọlọhun Eniyan lati faagun rẹ.

3. Ọtun-ọtun lori awọn USB Input Device ki o si yan Awọn ohun-ini.

4. Here, switch to the Isakoso agbara tab and uncheck the box titled Gba kọmputa laaye lati paa ẹrọ yii lati fi agbara pamọ.

5. Níkẹyìn, tẹ lori OK ati bẹrẹ eto rẹ.

Tun Ka: Fix USB Ntọju Ge asopọ ati Tunsopọ

Method 7: Disable USB Selective Suspend Feature

The selective suspend feature too, helps you to conserve power while disconnecting USB sticks and other peripherals. You can easily disable the USB Selective Suspend feature via Power Options, as explained below:

1. Iru Iṣakoso panel ni Windows search bar ki o si tẹ Open.

2. Yan Wo nipasẹ > Awọn aami nla, ati ki o si tẹ Awọn aṣayan Agbara, bi o ṣe han.

3. Nibi, tẹ lori Yi eto eto pada in your currently selected plan section.

4. Nínú Ṣatunkọ Eto Eto window, yan Yi eto agbara to ti ni ilọsiwaju pada aṣayan.

5. Bayi, ni ilopo-tẹ Awọn eto USB lati faagun rẹ.

6. Lekan si, ni ilopo-tẹ Eto idadoro USB yiyan lati faagun rẹ.

7. Nibi, tẹ lori Lori batiri ki o yi eto pada si alaabo from the drop-down list, as illustrated.

8. Bayi, tẹ lori Ti fi sinu sinu ki o yi eto pada si alaabo nibi pẹlu.

9. Níkẹyìn, tẹ lori waye > O DARA to save these changes. Restart your PC and check if the issue is solved now.

Ọna 8: Pa Ibẹrẹ Yara

Turning off the fast startup option is recommended to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. Just, follow the given steps:

1. Lọ si Control Panel > Power Options bi alaworan ninu ọna 7.

2. Nibi, tẹ lori Yan ohun ti awọn bọtini agbara ṣe option in the left bar.

3. Bayi, yan awọn Yi awọn eto pada ti o wa ni bayi ko si aṣayan.

4. Next, uncheck the box Tan ibere ibere iyara (niyanju) ati ki o si tẹ lori fi awọn ayipada bi han ni isalẹ.

5. Níkẹyìn, bẹrẹ Windows PC rẹ.

Tun Ka: Ṣe atunṣe Ẹrọ USB ti a ko mọ koodu aṣiṣe 43

Ọna 9: Ṣe imudojuiwọn Windows

Always ensure that you use your system in its updated version. Otherwise, it will cause the said problem.

1. Iru Ṣayẹwo fun awọn imudojuiwọn ni Windows search bar ki o si tẹ Open.

2. Bayi, tẹ lori awọn Ṣayẹwo fun Awọn imudojuiwọn Bọtini.

3A. Follow the awọn ilana loju iboju lati ṣe igbasilẹ ati fi imudojuiwọn tuntun ti o wa.

3B. Ti eto rẹ ba ti ni imudojuiwọn tẹlẹ, lẹhinna yoo ṣafihan O ti wa ni imudojuiwọn ifiranṣẹ.

4. Tun bẹrẹ your system and check if the issue is resolved now.

Ọna 10: Update BIOS

If the above method could not fix Unknown USB Device issue in your Windows 10 desktop/laptop, then you can try updating system BIOS. Read our elaborate tutorial to understand What is BIOS, How to check the current BIOS version, and How to update System BIOS here.

Pro Italologo: Use the given links to Download Latest BIOS Version for Lenovo, Dell & HP kọǹpútà alágbèéká.

niyanju:

We hope that you could learn bi o si fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10 problem. Let us know which method helped you the best. Also, if you have any queries or suggestions, then feel free to drop them in the comments section.