WhatsApp is more fun and creative which is helpful to connect to friends, family members, office colleagues, and a lot more people anywhere, anytime. But, similar to other online apps, WhatsApp is not perfect at times. Some users complain that the app can’t work at times and closes automatically with a crash.
Don’t panic! This is a simple problem that everyone can tackle on their own. When you face WhatsApp keeps crashing issue, you must know what is causing the problem, this enables you to fix the issue by following the appropriate troubleshooting methods. This guide will help you fix WhatsApp crashing Android issues with effective and simple hacks. So, continue reading!
How to Fix WhatsApp Keeps Crashing on Android
Here are some reasons that contribute to the discussed issue.
- 网络连接不稳定。
- WhatsApp server is down.
- You have not enabled background data, hence the app crashes when you turn on battery saver mode.
- Proper permissions are not granted on WhatsApp.
- Corrupt WhatsApp cache and data.
- There is not enough space on your Android.
- Malware, bugs, or virus attack.
- Outdated app and Android OS.
- Software bugs.
When you face the problem, you might not directly reinstall the app. Here are some amazing simple hacks that will help you fix WhatsApp keeps crashing Android issue at ease.
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请注意: 由于智能手机没有相同的设置选项,并且各个制造商的设置选项有所不同,因此,在更改任何设置之前请确保设置正确。上述步骤是在 红米手机 电话。
Method 1: Restart WhatsApp
Restarting WhatsApp is the simplest method to fix the frequent crashing problem. The steps are very easy and you can implement them by just closing and reopening the app. You can also close the app by using the multitasking menu.
1. Exit from the WhatsApp 应用程序。
2.然后,转到 首页画面 and open the recently opened applications.
3. 现在,点击 X 图标 corresponding to WhatsApp.
4.重新打开 WhatsApp and check if you face the issue again.
方法一:重启安卓
If you still face WhatsApp keeps crashing Android issue even after restarting the app, then you must check when you restarted your phone last time. If your phone has been restarted for a very long time, you have to consider restarting your Android. Follow the below-mentioned steps to restart your Android.
1。 按 电源按钮 您的设备上。
2。 点击 重新启动 选项或 关闭电源 选项。
请注意: 如果点击 关闭电源 option, you have to hold your 功率 button again to restart your phone.
3. Once your Android restarts, check if you were able to access WhatsApp without any issues.
另请参阅: 3 Ways To Disable Whatsapp Calling
Method 3: Ensure Network Stability
If you have adequate Wi-Fi or a 4G signal, you will not face any network connectivity issues. Network connectivity issues may result in a slow run of the app or a delay in messaging services. Yet, sometimes it may crash the application. To resolve the problem, you have to check whether you have turned on the data connection on your device as instructed below.
1。 点击 个人设置 icon on the Home Screen.
2. 现在,点击 SIM卡和移动网络 如图所示。
3. 然后,打开 移动数据 选项。
4. If you want to use a roaming network when you are out of your geographic location, tap 高级设置 如图所示。
请注意: The international data roaming service may cost you extra.
5. 现在,点击 国际漫游 并选择 总是 如图所示。
6.现在,点击 数据漫游.
7.接下来,点击 打开 如果出现提示。
Now, check if you were able to fix WhatsApp crashing issue.
Method 4: Verify WhatsApp Server Status
Sometimes, WhatsApp keeps crashing issue that is not related to your device at all. Yes, you read that right. Some server-side errors do happen rarely, triggering the issue. So, check if WhatsApp servers are down by followingbelow-mentionedioned steps.
1. Navigate to the official site of Downdetector.
2. You must receive User reports indicate no current problems at Whatsapp 信息。
2A. If you receive the same message, then there are no server-side errors. Follow the methods discussed in this article to fix WhatsApp crashing issue.
2B. If you monitor any unusual messages, then you have to wait until it is resolved.
另请参阅: How to Check if someone is Online on Whatsapp without going Online
方法5:启用后台数据
Despite turning on mobile data, you must turn on background data usage to ensure your phone makes use of internet connection even in data saver mode. Follow as demonstrated.
1。 去 个人设置 应用程序。
2.然后,点击 应用.
3.然后,点击 管理应用 其次是 WhatsApp 如图所示。
4.然后,点击 限制数据使用.
5. Now, Select both Wi-Fi 和 移动数据(SIM 1) 和 移动数据(SIM 2) 如果适用。
6. 最后,点击 OK.
Method 6: Force Close WhatsApp
The Force close of WhatsApp is different from restarting it. When you force close your app, all the processes and data will be forcibly shut down leading to data loss. Yet, all the background tasks will be closed fixing WhatsApp keeps crashing Android.
1。 启动 个人设置 应用程序。
2.现在,点击 应用.
3.然后,点击 管理应用 和明年 WhatsApp.
4.然后,点击 强制停止。
5. Finally, if you are prompted, tap OK 如图所示。
Now, relaunch WhatsApp and check if you can fix WhatsApp crashing issue or not.
另请参阅: 如何更改 WhatsApp 中的字体样式
Method 7: Allow All Permissions
Few features of WhatsApp will resist opening when you do not grant adequate permissions. Make sure you have to enable all the permissions for the app as instructed below.
1。 点击 个人设置 应用程序。
2.接下来,点击 应用 然后点击 管理应用.
3.现在,点击 WhatsApp 如图所示。
4.接下来,点击 应用权限.
5. Then, check if you have granted permission for WhatsApp under the 允许的 菜单。
6. If you find some pending permissions under NOT ALLOWED LIST, then tap that option.
请注意: 在这里, 短信权限 为例。
7。 然后,点击 允许 选项。
Check if you can fix WhatsApp crashing issue.
Method 8: Enable WhatsApp Sync
Some users have confirmed that enabling the WhatsApp sync option helped them to fix WhatsApp keeps crashing issue. Here are a few instructions to enable WhatsApp sync on your Android device.
1。 点击 个人设置 图标来打开应用程序。
2.现在,点击 帐户和同步.
3. Now, toggle on the 自动同步数据 选项,然后点击 Sync 旁边的选项 WhatsApp 如图所示。
Now, your WhatsApp data will be synced. Check if you can fix WhatsApp crashing Android issue now.
另请参阅: How to use WhatsApp without a Phone Number
Method 9: Delete WhatsApp Cache
Every application on your device will make use of the cache system to enhance the performance by consuming very low resources. But, this cache will not help you when they bulge over days. Sometimes they may be corrupt causing you the trouble. Hence, you have to clear the app cache as instructed below to fix the same.
1. 导航至主屏幕并点击 个人设置 图标。
2.然后,点击 应用.
3.现在,点击 管理应用 > WhatsApp.
4.接下来,点击 存储.
5。 然后,点击 清除日期 然后, 清除缓存 如图所示。
6.请点击 清除所有数据 when you want to delete all the WhatsApp data.
Finally, check if you can fix WhatsApp crashing Android issue.
Method 10: Clear Android Storage
Consider a situation, where you have 100+ unread messages on WhatsApp. In this case, your app runs slower than usual. In addition, when you have minimum RAM and ROM storage with almost used space, not only WhatsApp crashes. Even all applications do. So, explore your internal space/ SD card space and clear the unnecessary files occupying the space. This helps you clear WhatsApp keeps crashing Android issue.
1。 打开 文件管理器 在Android设备上。
2. 现在,点击 三行图标 在屏幕的左上方。
3. 现在,点击 深层清洁 如图所示。
4. 现在,点击 立即清洁 与您想要释放一些空间的类别相对应。
5. 现在,选择所有不需要的文件并点击 删除选定的文件 如图所示。
6. 现在,点击确认提示 OK and reboot your phone. Then, check if you were able to use WhatsApp without any crashing issues.
另请参阅: 如何将 WhatsApp 聊天导出为 PDF
Method 11: Clear WhatsApp Media
If clearing phone storage does not help you, you can try clearing WhatsApp media from every chat if they occupy too much internal space on your device. Follow the below-mentioned steps to clear WhatsApp media.
1。 导航 WhatsApp.
2. Here, tap the 三点图标 at the top corner. Next, choose 个人设置.
3.接下来,点击 存储和数据.
4.现在,点击 管理储存空间.
5. Select any chat that has high data usage.
6. 在这里,检查 全选 框。
7. Once you have chosen the files to be deleted, tap the 垃圾桶图标.
8. Repeat these steps to delete media from all the chats if they seem to be unnecessary.
方法 12:运行恶意软件扫描
If there are any malicious files or bugs in your device you will face WhatsApp keeps crashing issue. Ensure you have recently installed any APK files or downloaded any new apps. If yes, uninstall the apps and check if you have fixed the issue. You can also try installing an antivirus app and run a malware scan to ensure your device is safe or not. Read our guide 10 Best Free Antivirus Software for Android to get an idea about which app to choose and how to use it. Here are a few instructions to run malware scans on Android using a third-party application.
1。 打开 Play商店 在您的 Android 手机上。
2. 现在,搜索任何 杀毒软件 如图所示。
3. 然后,点击 Install 安装 按钮。
4.等待安装完成,点击 可选 启动应用程序。
请注意: 扫描 Android 设备的步骤可能会有所不同,具体取决于您使用的软件。这里, Avast Antivirus –扫描并删除病毒,清除程序 为例。根据您的软件执行以下步骤。
5. 按照应用程序中的屏幕说明进行操作,然后选择 高级保护 (需要订阅)或 基本保护 (自由)。
6。 然后,点击 开始扫描.
7. 在下一个提示中,允许或禁止扫描设备内文件的权限提示。
请注意: 在此应用程序中,如果您拒绝此访问,则只会扫描您的应用程序和设置,而不会扫描损坏的文件。
8. 等待应用程序完全扫描您的设备,完成后,按照屏幕上的说明解决发现的风险。
9. This will remove the corrupt files or threats from your Android device and so the WhatsApp crashing issue will be resolved now.
另请参阅: 无需恢复出厂设置即可删除 Android 病毒
Method 13: Update WhatsApp
System updates and app updates play a major role in fixing bugs and maintaining user experience. When you cannot use WhatsApp normally, check if any updates are pending in action. Updates help you introduce a lot of new features in addition you can fix WhatsApp crashing issue too. Follow the below-mentioned steps to update WhatsApp.
1. 导航至您的 主屏幕 并点击 Play商店.
2. 现在,搜索 Whatsapp 在搜索字段中。
3A. If you see an update available, tap the 更新 如图所示。
3B. If you see the app is already updated, skip to the next troubleshooting methods.
4. Wait until your app gets updated and check if you have fixed WhatsApp crashing Android issue.
方法14:更新Android操作系统
Apart from updating your WhatsApp, you must check whether you are using Android in its updated version. If you are using an older version of your mobile, you have to check if there is an update available and follow the on-screen instructions to update the same. Follow and implement the steps in our guide to upgrade your Android OS as instructed in our guide 3 Ways to Check for Updates on your Android Phone to fix WhatsApp keeps crashing Android issue.
After updating Android OS, check if you can fix WhatsApp crashing problem.
另请参阅: 如何在一部 Android 手机中使用两个 WhatsApp
Method 15: Reinstall WhatsApp
If none of the methods have helped you fix WhatsApp crashing issue, then this means, there is something wrong with the app. One solution you can try is to reinstall the app. If your app is corrupt, uninstalling and reinstalling it will be very helpful. This process will clear all the WhatsApp media. To back up and restore your WhatsApp data, follow our guide on How to Transfer old WhatsApp chats to your new Phone. If you have backed up your data, follow the below-mentioned steps to reinstall WhatsApp.
1。 去 Play商店 as you did earlier and search WhatsApp.
2. 现在,点击 卸载 如图所示。
3. 等待该应用程序从您的 Android 设备上完全卸载。然后,再次搜索 WhatsApp 并点击 Install 安装.
4. Once, your app has been installed on your device, tap 可选 如图所示。
5。 最后, 恢复您的数据 if you want to do so and check if you can fix the WhatsApp crashing issue.
Method 16: Factory Reset Android Device
If none of the methods has helped you fix the WhatsApp keeps crashing Android issue, then you have to try a factory reset of Android. But, always make a note that you have to reset your mobile until it is extremely necessary since it deletes all of your data.
请注意: 在将 Android 设备恢复出厂设置之前,您必须备份所有数据。如果您不知道如何备份 Android,请按照我们的备份 Android 手机数据指南进行操作。
要将您的手机恢复出厂设置,请阅读并执行我们的指南“如何硬重置任何 Android 设备”中的步骤。
另请参阅: 26 Best Bulk WhatsApp Marketing Software
Method 17: Contact WhatsApp Support
Does WhatsApp keep crashing even after reinstalling? If so, then you have to contact the WhatsApp support team to resolve the issue. You are advised to contact official WhatsApp 支持. This support team helps you resolve issues associated not only with personal WhatsApp but also with Business WhatsApp accounts too.
You can drop your query by giving some mandatory details like 电话号码, 电子邮件, and search for your particular problem. As a next step, WhatsApp suggests you a list of its articles according to the problem you have submitted.
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