One of the most well-known and commonly used messaging systems is WhatsApp Messenger, sometimes known as WhatsApp. It started off as a text messaging app and has now expanded to include features such as phone calls, video calls, stickers, WhatsApp Web, end-to-end encryption, and more.
The popularity of video calling has caused a stir among WhatsApp users. While many individuals experiment with new video calling alternatives, some users report that WhatsApp video calls do not operate on their iPhones or Android devices. In this article, we will address the issue of WhatsApp video calls not working in this post. So, continue reading to fix WhatsApp video calling not working issue on iPhone and Android.
How to Fix WhatsApp Video Call Not Working on iPhone and Android
The Facebook-owned company recently doubled the participant limit for group video/voice conversations from four to eight. People would have made more WhatsApp video chats with their friends, family, and others as a result of this. Below are the methods to fix WhatsApp crashing or video calling not working on iPhone and Android.
方法1:更新WhatsApp
iOS 和 Android applications for WhatsApp are often updated. Your phone’s video call issues might be caused by an outdated WhatsApp build. WhatsApp Beta channel users on Android and iOS should update to the most recent versions, which feature bug fixes and speed improvements.
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Option I: On iPhone
1。 按住 AppStore的 icon for a long time.
2。 去 最新动态 并选择它。
3. To upgrade WhatsApp to the most recent version, tap the 升级 图标旁边。
4. If there isn’t one, try scrolling down the 页 to refresh it.
3. If there’s still no choice, try closing all open apps, including Settings and WhatsApp, and restarting the process.
选项二:在 Android 上
1。 打开 谷歌Play商店 应用程序。
2。 类型 WhatsApp 进入搜索栏。
3。 龙头 更新 next to WhatsApp Messenger.
4. If there isn’t one, try scrolling down the page to 刷新 它。
5. If the problem persists, try closing all open apps, including 设置, WhatsApp及 谷歌Play商店, and then reopening them.
Method 2: Use Strong Network Connection
To perform properly, video calls require a solid network connection. They also use more bandwidth than voice calls on WhatsApp. As a result, ensure sure your phone is linked to a better network and that your phone’s cellular network strength indicator shows adequate bars. Check that your phone can connect to the 5GHz Wi-Fi band if you have a dual-band network. If it does, connect the phone to your Wi-Fi network’s 5GHz spectrum.
另请参阅: 如何在一部 Android 手机中使用两个 WhatsApp
Method 3: Allow Necessary Permissions to WhatsApp
To make video calls, WhatsApp requires microphone and camera permissions, as previously stated. You could have turned off those permissions when you originally installed the program. It’s possible that this is why audio and video aren’t working properly. Examine your phone’s settings and provide the app with the necessary rights.
Option I: On iPhone
1。 去 个人设置 菜单。
2。 选择 WhatsApp 从菜单。
3. Make sure that the toggles adjacent to 联系, 麦克风及 相机 are all set to green.
4. If there isn’t a green next to it, permissions haven’t been granted yet. If you want video calling to function, make sure you provide these permissions.
选项二:在 Android 上
1。 去 个人设置 菜单。
2。 轻按 应用程序和权限.
4。 轻按 Whatsapp.
5。 轻按 权限.
5. Tap on App Rights to provide permissions for the 相机, 联系及 麦克风.
另请参阅: 如何将 WhatsApp 聊天导出为 PDF
Method 4: Verify Content & Privacy Restrictions
By default, the Content & Privacy Restrictions are turned off. If you haven’t activated Screen Time on your iPhone, you may skip this solution. If you have Screen Time turned on and Content & Privacy Restrictions turned on, make sure the WhatsApp app has access to your microphone. Remove WhatsApp from these modes to ensure you get a high-quality call. A best case scenario is to disable these settings completely, resulting in a better internet network and, as a result, a proper call.
Option I: On iPhone
1。 去 个人设置.
2。 轻按 屏幕时间.
3。 轻按 应用限制.
4. Tap On Whatsapp.
5. Make sure there are no app limits set for Whatsapp.
6. A best case situation is to switch off your screen completely till your call is finished.
选项二:在 Android 上
1。 去 个人设置 菜单。
2。 去 数字健康与父母控制.
3。 选择 专注焦点 模式。
4. Deselect WhatsApp since its permissions are being restricted.
Method 5: Allow WhatsApp to Use Mobile Data
On iOS, you may limit the usage of mobile data for individual apps from the settings menu. It may be difficult to initiate or receive video calls if this option is enabled for the WhatsApp app. Switch to cellular or mobile data if you’re having trouble connecting to any of the accessible Wi-Fi networks.
Option I: On iPhone
1。 选择 个人设置.
2.然后选择 细胞的.
3. 开启 WhatsApp by scrolling down and toggling it on.
This is so WhatsApp can make use of mobile data connections.
Option II: On WhatsApp
1。 打开 WhatsApp 并登录。
2。 轻按 3点 并选择 个人设置.
3. choose 存储和数据.
4. Toggle off the option to use less data for calls.
另请参阅: 如何在没有电话号码的情况下使用 WhatsApp
Method 6: Switch On Background Data Usage
When you enable this option, you will be able to accept WhatsApp video calls even if you are not currently using the app.
Option I: On iPhone
1. Go to your iPhone’s 个人设置 应用程序。
2。 选择 WhatsApp 从菜单。
3. Then, to allow WhatsApp to utilise data in the background, enable 后台应用刷新.
选项二:在 Android 上
1.长按 WhatsApp app icon. It will bring up the App Info menu. Tap on I 按钮。
2。 启用 后台数据 选项。
Method 7: Disable Data Saver or Low Data Mode
WhatsApp’s ability to work regularly may be hampered by data saving mode on iPhone or Android. If your phone’s low data mode is activated, WhatsApp may be unable to get information such as incoming video calls or make a video call successfully.
Option I: On iPhone
1. To turn off the iPhone’s low data mode, go to 个人设置.
2。 轻按 细胞的.
3。 去 蜂窝数据选项.
4. turn off 低数据模式.
5。 启用 数据漫游 from the same window if you want to use WhatsApp video calls over cellular data while travelling in another country.
选项二:在 Android 上
1. to Turn off Data Saver, go to 个人设置.
2。 轻按 网络与互联网.
3.关闭 日期节电器 在Android手机上。
另请参阅: How to Restore Whatsapp Backup From Google Drive to iPhone
Method 8: Disable Battery Saver
Battery saver mode prohibits programs from running in the background in order to save battery life. If you have that option enabled, go to the Settings menu and turn it off.
Option I: On iPhone
1. iPhone users may disable Low Power Mode by going to 个人设置.
2。 轻按 电池 and selecting it from the menu.
3.关闭 Low power Mode.
选项二:在 Android 上
1. Android users may disable the feature by going to 个人设置.
2。 去 电池.
3。 轻按 电池节能.
Method 9: Turn Off WhatsApp Low Data Usage
From the app’s settings, WhatsApp also has a Low Data consumption mode. For a seamless WhatsApp video calling experience, turn off this option.
Option I: On iPhone
1。 打开 WhatsApp
2. go to App 个人设置.
3。 轻按 存储和数据.
3。 轻按 使用更少的数据进行通话 把它关掉
另请参阅: 如何在 Android 和 iPhone 上停止 WhatsApp 的自动下载
选项二:在 Android 上
1。 打开WhatsApp。
2。 轻按 3点 并选择 个人设置.
3. choose 存储和数据.
4. Toggle off the option to use less data for calls.
方法10:清除缓存文件
Clearing WhatsApp’s cache will not affect any personal information; it will merely clear temporary files.
1.长按 WhatsApp app icon. It will bring up the App Info menu. Tap on I 按钮。
2。 轻按 存储.
3。 轻按 清除缓存.
Method 11: Restart Device and WhatsApp
Some difficulties can be resolved by restarting the Android phone or iPhone. You may verify if WhatsApp video calling is working by restarting your Android smartphone or iPhone. Make a backup of your existing WhatsApp data and reinstall the software if it doesn’t work.
11.1 Turn your gadget off and leave it alone for five minutes.
11.2 After that, switch it back on and relaunch Whatsapp.
If it doesn’t work, you may try reinstalling WhatsApp:
Option I: On iPhone
1. Long-press on WhatsApp 在主屏幕上。
2。 选择 删除应用程序 从替代品列表中。
3. You’ll get a confirmation message asking whether you want to delete the app; select 删除应用.
4. After some time has passed, go to the App Store 并寻找 WhatsApp Messenger的. To reinstall it, click the 下载 按钮。
另请参阅: 如何更改 WhatsApp 中的字体样式
选项二:在 Android 上
1。 按住 WhatsApp symbol for a long time.
2. After a popup message appears, tap on the I 按钮。
3。 轻按 卸载.
4. Wait a few moments after removing WhatsApp before going to the 谷歌Play商店.
5。 搜索 WhatsApp in 谷歌Play商店.
6. Then, tap on it and select the Install 安装 选项。
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