如何修复 iPhone 7 或 8 无法关闭的问题
iPhone is one of the most popular inventions in recent times. Every individual wants to own one. Those who already do, wish to buy the latest models. When your iPhone 7/8 faces a screen freeze issue, you are recommended to force shut it off. If your iPhone is stuck and won’t turn on or off, restarting it is the best option. Through this article, we will guide you on how to fix iPhone 7 or 8 won’t turn off issue.
Fix My iPhone is Frozen and Won’t Turn Off or Reset
We have compiled a list of all possible ways to resolve ‘My iPhone is frozen’ issue and to fix iPhone 7 or 8 won’t turn off or reset problem. First, we shall discuss various methods to turn off your iPhone. Thereafter, we shall try to restore your iPhone to resolve bugs & glitches. Implement these methods one-by-one, until you find a suitable solution.
Method 1: Turn Off iPhone using Hard Keys
Here are the two ways to turn off your iPhone using the Hard Keys:
1.找到 睡觉 button on the side. Press and hold the button for about ten seconds.
2. A buzz emanates, and a 滑动电源关闭 option appears on the screen, as shown below.
3. Swipe it towards the right to 关 您的iPhone。
OR
1。 按住 Volume up/Volume down + Sleep 按钮同时。
2. Slide off the pop-up to 关 your iPhone 7 or 8.
请注意： To turn ON your iPhone 7 or 8, press and hold the Sleep/Wake button for a while.
Method 2: Force Restart iPhone 7 or 8
iPhone 7
1。 按住 Sleep + Volume down 按钮同时。
2. 发布 the buttons once you see the Apple logo.
Your iPhone will now restart, and you can log in using your passcode.
iPhone 8 or iPhone 2nd 代
1。 按 提高音量 button and leave it.
2. Now, quickly press the 音量减小 按钮。
3. Next, long-press the 主页 button until the Apple logo appears on the screen, as shown.
如果你有一个 密码 enabled on your device, then proceed by entering it.
This is how to fix iPhone 7 or 8 won’t turn off issue.
另请参阅： 修复 iPhone 无法发送短信的问题
Method 3: Turn Off iPhone using AssistiveTouch
If you cannot access any of the hard keys due to physical damage to the device, then you can try this method instead, to fix iPhone won’t turn off issue.
请注意： AssistiveTouch allows you to use your iPhone if you have difficulty touching the screen or require an adaptive accessory.
Follow the given steps to Turn On the AssistiveTouch 功能：
1。 发射 个人设置 您的设备上。
2. 现在，导航至 其他咨询 其次是 可访问性。
3. Finally, toggle ON 辅助触控 feature to enable it.
请按照以下步骤操作 关掉iPhone with the help of the AssistiveTouch feature:
1. 敲打 on the AssistiveTouch icon that appears on the 首页画面.
2. 现在，点击 设备 选项，如图所示。
3.长按 锁定屏幕 option until you get the slide to power off the slider.
4. Move the slider towards the right.
5. Your iPhone will be turned off. Turn it on by long-pressing the Side button and try using it.
If your iPhone displays Restore screen and continues to do so even after restarting it multiple times, you can choose to follow Method 4 or 5 to Restore your iOS device and bring it back to its normal functioning state.
Method 4: Restore iPhone 7 or 8 from iCloud Backup
Apart from the above, restoring the iPhone from backup might also help you fix iPhone won’t turn off issue. Here is how you can do so:
1.首先打开 个人设置 application. You will either find it on your 主页 screen or using the 搜索 菜单。
2。 轻按 其他咨询 从给定的选项列表。
3. 在这里，点击 重设 选项。
4. You can delete all the photos, contacts, and applications stored in your iPhone by tapping on 清除所有内容和设置。为了清楚起见，请参阅给定的图片。
5.现在， 打开 the device and navigate to 应用程序和数据屏幕.
6。 登录您的 iCloud帐户 并点击 从iCloud Backup还原 选项，如突出显示的那样。
7. Backup your data by selecting a suitable backup 选项 选择备份 部分。
另请参阅： 如何关闭“查找我的 iPhone”选项
Method 5: Restore iPhone using iTunes and your Computer
Alternately, you can restore your iPhone using iTunes, as explained below:
1。 发射 iTunes by connecting your iPhone to a computer. This can be done with the help of its cable.
请注意： Make sure that your device is connected properly to the computer.
2. Sync your data:
- 如果您的设备有 automatic sync ON, it begins to transfer data, like newly added photos, songs, and applications you have purchased, as soon as you plug in your device.
- If your device does not sync on its own, then you have to do it yourself. On the left pane of iTunes, you will see an option titled, 总结. Tap on it, then tap on Sync。 就这样 手动同步 setup is done.
3. After completing step 2, go back to the first information page of iTunes. Tap on the option titled 恢复。
4. You will now be warned with a prompt that tapping this option will delete all the media on your phone. Since you have already synced your data, you can proceed by tapping the 恢复 按钮。
5. When you select this option for the second time, the 出厂重置 过程开始。
Here, the iOS device retrieves its software to restore itself to its proper functioning state.
警告： Do not disconnect your device from the computer until the entire process is completed.
6. Once Factory Reset is done, you will be asked whether you want to Restore from iTunes Backup, or Set up as New iPhone. Depending on your requirement & convenience, tap either of these and proceed.
7. When you choose to 恢复, all the data, media, photos, songs, applications, and backup messages will be restored. Depending on the file size that needs to be restored, the estimated restoring time will vary.
请注意： Do not disconnect your device from the system until the data restore process is complete.
8. After the data has been restored on your iPhone, your device will 重新开始 本身。
9. Disconnect the device from your computer and enjoy using it!
Method 6: Contact Apple Service Center
If you have tried every solution listed in this article and still nothing, try contacting the 苹果服务中心 for help. You can easily generate a request by visiting Apple support/repair page. You may get your device either replaced or repaired according to its warranty and terms of use.
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我们希望本指南对您有所帮助，并且您能够 修复iPhone不会关闭问题. Let us know which method worked for you best. Also, if you have any queries/comments regarding this article, feel free to drop them in the comments section.
