Why is Firefox Down? – TechCult
After Google Chrome, Safari, and Edge, one browser which is oddly popular enough is Mozilla Firefox. It is known for its open-source platform and security. Users that are concerned about their data and browsing activities use Firefox. In exchange for providing free service, Google Chrome and most of the other browsers collect a considerable amount of data for advertisements. However, in the case of Firefox, it collects some data to improve the browsing experience, which is optional and can be turned off but nothing in our world is perfect or error-free. It’s annoying when you can’t load a site on Firefox. If you are also dealing with the same problem and questioning why is Firefox down, you are at the right place. We bring you the perfect guide that will help you fix Mozilla Firefox problem loading page and error code SSL error weak server ephemeral dh key issues.
Why is Firefox Down? And, How to Fix Mozilla Firefox Problem Loading Page
Below listed are the reasons which lead to the following issue:
- 浏览器缓存
- 网络连接
- Conflicting add-ons or extensions
We have listed all the possible troubleshooting methods to fix the issue below.
方法一：重启电脑
This method is well known and practised by all. If we encounter a difficulty, we immediately restart the application or the system. So, restart your machine and see if the Mozilla Firefox problem loading page has been fixed. If not, let’s try another method.
方法一：更新火狐浏览器
It is recommended that you always keep the automatic update option enabled so that if there is a security mistake or bugs, the developers can quickly fix it and release a new update. To enable the automatic update feature, do the following:
1. Open Firefox, then click on the 汉堡包图标 or 三行 在右上角。
2。 接下来，去 个人设置.
3. In the General tab, scroll down and go to the Firefox更新 部分。
4.然后，点击 Restart to Update Firefox 并打开 Automatically install updates 单击它的选项。
另请参阅： 修复 Windows 10 上 Firefox 没有声音的问题
方法七：刷新火狐浏览器
Like we refresh the webpage when we face any difficulty browsing it, or when the site freezes. Similarly, there is a refresh option too for the whole Firefox browser. The refresh option will reset all the Firefox settings back to their default state and can fix Mozilla Firefox problem loading page error.
备注: This method won’t affect your browsing history, bookmarks, cookies, or saved passwords. Themes and extensions, along with any customizations, will be erased. Before the refresh process, Firefox will gather all your old data and place it in a folder titled Old Firefox Data.
1. Open Firefox, then click on the 汉堡包图标 or 三行 在右上角。
2。 点击 政策和帮助.
3.然后，点击 Troubleshoot Mode.
4。 现在，点击 重新启动.
5。 接下来，单击 刷新Firefox 如图所示。
6. In the prompt that appears click on 刷新Firefox 再一次。
7.最后，点击 完成 上的按钮 导入完成 窗口以完全刷新 Firefox。
另请参阅： 修复 Firefox 已在运行的问题
Method 4: Restart Firefox in Troubleshoot Mode
The troubleshooting mode has limited functionality and disables extensions, themes, and hardware acceleration, including a few other settings. If you see the error message error code SSL error weak server ephemeral DH key in troubleshooting mode, then the cause of the problem lies among one of the disabled items. To activate troubleshoot mode, follow these steps:
1. Open Firefox and click on the Hamburger icon或 三行图标 在右上角。
2。 点击 政策和帮助.
3.然后，点击 Troubleshoot Mode.
4。 点击 重新启动.
5.然后点击 可选.
Check if the error is occurring in the troubleshoot mode. If the error is not resolved move ahead to the next method. If the error is solved, it means that the error lies either in a theme, extension, or hardware acceleration. Follow the instructions listed below to disable theme, extension, and hardware acceleration.
6. Close the browser normally and launch the browser again.
7. Switch to the default theme by pressing Ctrl + Shift + A keys together, go to the 主题 部分，选择 系统主题，然后点击 启用.
8。 切换到 扩展 section on the same page and 关闭 all the extensions by toggling off the highlighted switch.
9. Lastly, go to 个人设置 并取消选中 使用建议的性能设置, then also uncheck the 可用时使用硬件加速 选项。
Method 5: Remove Browser & Cache
Cache and cookies are small bits of information stored on your device, which makes browsing easier by storing your preferences for faster data delivery and loading the website quickly. Clearing the cookies and cache could also help resolve the Mozilla Firefox loading page error. Follow these steps:
1. Open Firefox and click on the 汉堡包图标 or 三行 在右上角。
2.然后，点击 个人设置.
3。 去 隐私与安全 标签。
4. Scroll down to Cookies and Site Data and click on 清除数据.
5. Click on the checkbox of both Cookie和网站数据 和 缓存的网页内容 并点击 清除.
6.最后，点击 现在清楚 进行确认。
另请参阅： 修复 Firefox 中找不到服务器的错误
Method 6: Set Insecure Fallback Host Substitute
Using this method, we will navigate to Firefox’s hidden menu and set the security.tls.insecure fallback host to the specific site that cannot be loaded, while also displaying the error message of error code ssl error weak server ephemeral dh key.
备注: Methods No. 7 & 8 could be risky and usually not recommended by Firefox. This may downgrade your security/encryption level. Kindly set it to default after your work is done.
1. Open Firefox, type about：config中 in the address bar, and hit the 输入 键.
2。 点击 接受风险并继续 按钮。
3. Copy and paste the following 文本 in the search box and click on the Pencil icon.
security.tls.insecure_fallback_host
4. Then, paste the website link in the dialogue box in which you are facing the error, for example, Buzzfeed 并点击 right-tick icon.
5。 最后， 重新启动浏览器.
另请参阅： 修复 Firefox 上的连接不安全错误
Method 7: Change SSL3 Settings
Follow the given steps to change SSL3 settings.
1. Open Mozilla Firefox, type about：config中 在地址栏中，然后按 输入 键.
2。 点击 接受风险并继续 按钮。
3. Copy and paste the following 文本 in the search box and click on the Toggle icon to change the value from 忠实于 false.
security.ssl3.dhe_rsa_aes_128_sha
4. Then paste the following 文本 into the search box and similarly change it to false if set to true by clicking on the Toggle icon.
security.ssl3.dhe_rsa_aes_256_sha
5。 最后， 重新启动浏览器.
方法三：重新安装火狐浏览器
If you are still facing the error message of error code SSL error weak server ephemeral dh key, then try reinstalling Firefox with fresh settings.
1。 按 Windows键，类型 控制面板 并点击 可选.
2。 组 查看方式 > 类别，然后单击 卸载软件 在选项 训练课程 部分。
3。 选择 Mozilla Firefox（x64 en-US） 在列表中，单击 卸载 按钮位于栏顶部，然后单击 支持 UAC 窗口上的按钮。
4.然后，单击 下一页 按钮在 Mozilla Firefox 卸载 向导。
5.接下来，点击 卸载 下一个窗口中的按钮。
6。 点击 完成 最后一个窗口上的按钮可完全卸载 Firefox 应用程序。
7。 按 Windows+E 键 一起打开文件资源管理器并导航到 本电脑 > 本地磁盘 (C:) > 程序文件 > Mozilla Firefox 文件夹中。
8.右键单击 Mozilla Firefox浏览器 文件夹，然后单击 删除 列表上的选项用于删除文件。
9.现在， 重新启动电脑.
10. 然后，点击 Windows键，类型 谷歌Chrome浏览器 并点击 可选.
请注意： 您可以使用任何网络浏览器在您的 PC 上下载 Firefox 浏览器。
11.打开官方网站 火狐浏览器 在 Google Chrome 上，然后单击 下载Firefox 窗口上的按钮。
12.双击下载的可执行文件 火狐安装程序.exe 运行安装文件。
13. 等待安装过程完成。
14。 启动 火狐 您电脑上的网络浏览器应用程序。
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We hope that this guide was helpful and that you were able to fix Mozilla Firefox problem loading page error & were able to figure out methods regarding why is Firefox down。让我们知道哪种方法最适合您。如果您有任何疑问或建议，请随时在下面的评论部分中提出。
