Windows Cannot Connect to the Printer [SOLVED]
Fix Windows Cannot Connect to the Printer: If you are connected to a local network which shares a printer, it may be possible you may receive the error message “Windows cannot connect to the printer. Operation failed with error 0x000000XX” while trying to add the shared printer to your computer using Add Printer feature. This issue occurs because, after the printer is installed, Windows 10 or Windows 7 incorrectly looks for the Mscms.dll file in a subfolder different than the windowssystem32 subfolder.
Now there is alreadya Microsoft hotfix for this issue but it doesn’t seem to work for many users. So without wasting any time let’s see how to actually Fix Windows Cannot Connect to the Printer on Windows 10 with the below-listed troubleshooting guide.
请注意： 你可以试试 Microsoft hotfix first, just in case if this work for you then you will save a lot of time.
Windows Cannot Connect to the Printer [SOLVED]
确保创建一个还原点，以防出现问题。
Method 1: Copy the mscms.dll
1.Navigate to the following folder: C：Windows system32
2.Find the mscms.dll in the above directory and right-click then select copy.
3.Now paste the above file in the following location according to your PC architecture:
C:windowssystem32spooldriversx643 (For 64-bit)
C:windowssystem32spooldriversw32x863 (For 32-bit)
4.Reboot your PC to save changes and again try to connect to the remote printer again.
This should help you Fix Windows Cannot Connect to the Printer issue, 如果没有，则继续。
Method 2: Create A New Local Port
1.按 Windows 键 + X，然后选择 控制面板。
2.现在点击 硬件和声音 然后点击 设备和打印机。
3.Click 添加一台打印机 从顶部菜单。
4.If you don’t see you printer listed click the link which says “The printer that I want isn’t listed.“
5.From the next screen select “使用手动设置添加本地打印机或网络打印机”，然后单击“下一步”。
6.Select 创建一个新端口 and then from type of port drop-down select 本地港口 然后单击下一步。
7.Type the printer’s address in Printers port name field in the following format:
IP address or the Computer NamePrinters Name
举个例子 192.168.1.120HP LaserJet Pro M1136
8.Now click OK and then click Next.
9.Follow on-screen instructions to finish the process.
Method 3: Restart Print Spooler Service
1.按Windows键+R然后输入 SERVICES.MSC 并按Enter键。
2.查找 打印后台处理程序服务 in the list and double-click on it.
3.确保启动类型设置为 自动表 and the service is running, then click on Stop and then again click on start in order to restart the service.
4.单击“应用”，然后单击“确定”。
5.After that, again try to add the printer and see if the you’re able to Fix Windows Cannot Connect to the Printer issue.
Method 4: Delete Incompatible Printer Drivers
1.Press Windows key + R then type Printmanagement.msc 并按Enter键。
2.From the left pane, click All Drivers.
3.Now in the right window pane, right-click on the printer driver and click Delete.
4.If you see more than one printer driver names, repeat the above steps.
5.Again try to add the printer and install its drivers. See if you are able to Fix Windows Cannot Connect to the Printer issue, 如果没有，则继续下一个方法。
方法5：注册表修复
1.First, you need to stop Printer Spooler service (Refer to method 3).
2.按Windows键+R然后输入 注册表编辑器 并按 Enter 打开注册表编辑器。
3.导航到以下注册表项：
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionPrintProvidersClient Side Rendering Print Provider
4.现在右键单击 Client Side Rendering Print Provider 并选择 删除。
5.Now again start Printer Spooler service and reboot your PC to save changes.
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