解決 TikTok 影片無法播放問題的 10 種方法

TikTok is a popular social media platform and is used by millions of people worldwide. The mobile application is one of the most downloaded apps on the Google App Store.

However, many times, several users may find issues with the app, such as TikTok videos not playing. It is a common issue and may affect your app experience significantly. TikTok video not available issue can be caused by several factors, such as bad internet or server issues. If you are experiencing TikTok videos not loading issue on your device, this guide will help you fix it.

Sometimes, along with the feed videos, people may experience TikTok live videos not playing issue as well. Continue reading to find out all the possible methods to fix the TikTok video not playing on Android issue.

How to Fix TikTok Videos Not Playing Issue

There can be several reasons for videos not playing on TikTok; some of the possible reasons are mentioned here.

• Lag issues on your phone can cause TikTok videos to not load properly.
• A poor internet connection is a common reason for this issue.
• This problem can be caused by the application not working properly due to bugs and lagging.
• Corrupt or excess cache data is also responsible for the issue.
• TikTok server issues can limit the app’s features and cause this issue.
• Improper app permission is also responsible for the issue.
• An outdated TikTok application can also lead to various errors, such as the video not playing error.
• Other underlying issues with the application can cause it to not work properly.

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In this guide, we have discussed methods to resolve the TikTok videos not playing issue on your Android smartphones.

注意： Since smartphones do not have the same settings options and they vary from manufacturer to manufacturer, hence ensure the correct settings before changing any. The following methods are from the Moto G60 智能手機。

方法一：重啟設備

If you are experiencing TikTok video not available issue on your device, it is always a good idea to restart your device to fix TikTok videos not loading issue. If you are having TikTok live videos not playing issue on your device, this can be due to phone lag or bugs. Restarting the device can help you with most of the phone issues that are caused by lags and bugs. You can check out the How to Restart or Reboot Your Android Phone? guide to safely restart your phone to fix the TikTok video issue.

方法 2：排除網路連線故障

One of the most common reasons for TikTok videos not loading is a poor network connection. If your network is weak and unstable, you may have trouble navigating through the TikTok platform. Therefore, the first step that you should consider is to fix the network issues that may be causing issues with the TikTok application on your phone.

第一步：重啟 Wi-Fi 路由器

One of the first things that you can do to fix TikTok videos not playing issue is to check if your WiFi router is properly connected to your mobile. Generally, network connection errors on mobile phones are caused by improper router connections. Therefore, if you can’t play videos on TikTok, make sure that you have connected your router properly.

1.長按 電源按鈕 在您的 Wi-Fi 路由器上。

2. 關閉路由器後， unplug the router cable from the main switch.

3. 等待幾分鐘，重新連接電纜，然後 turn on the router.

If this does not fix TikTok video not available issue, move on to the next method.

Step II: Check Network Provider

If the issue with TikTok videos not loading has not been caused by the WiFi router, then your network provider may be responsible for the issue. You should consider checking with your internet provider to make sure you are receiving stable and strong signals to avoid TikTok live videos not playing issues.

If you are using mobile data, make sure you have an active internet plan to use the internet services. If you are having a slow internet service, you should check out our guide on How to Boost Internet Speed on Your Android Phone to speed up the internet.

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Method 3: Verify TikTok Server Status

Sometimes, the issue is not caused by the TikTok application but rather by server issues. When the TikTok servers are not available or going through routine maintenance, you may not be able to access the application for some time. However, this is not a major issue and will resolve on its own. You will just have to wait until the issue is fixed on the TikTok developer’s end. Meanwhile, you can use the Down Detector Outage Map to see if other users are experiencing problems with the TikTok application.

Method 4: Restart TikTok App

You should check with the TikTok app on your phone to figure out if the app is not working properly and causing TikTok videos not playing issue. You can try to resolve the application issues by forcing the app to stop. If the TikTok app on your Android device is not working properly, you will find various issues while trying to navigate around the app and play videos. This problem can be resolved by stopping TikTok on your device.

1。 打開 設定 從電話菜單。

2. 現在，找到並點擊 應用程式.

3. 在這裡，點擊 查看所有應用程式按鈕， 然後選擇 的TikTok.

4. 找到並點擊 強制停止 圖標。

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方法5：清除TikTok應用程式緩存

Cache files are temporary application files. Normally, these files shouldn’t cause any issues with TikTok. However, if the cache files are corrupt or are in excess, the app may run into various issues, such as TikTok video not available issue, or the feed not refreshing. You can clear the cache files for TikTok to resolve TikTok videos not loading issue. TikTok is one of the few social media platforms that allows users to clear cache files from the application. Follow these simple steps to clear cache data to resolve TikTok live videos not playing issue.

1。 點擊 設定 圖標 從應用程序抽屜。

2.在這裡，點擊 應用程式 設置。

3. 找到並點擊 TikTok應用程序 去 應用程式資訊.

4. 現在，選擇 儲存應用 選項。

5.最後，點擊 清除緩存， 然後 清除存儲 選項。

Method 6: Allow TikTok Background Data Permissions

If you have not granted app permissions to TikTok, the app may not work properly, and you won’t be able to experience some of its features. Generally, the TikTok video not playing issue is associated with disabled background data permissions for TikTok. Therefore, if you experience a similar issue, check and enable the background data permission for TikTok.

1。 打開 設定 from the phone menu and select 應用。

2.現在，選擇 查看所有應用 並點按 TikTok 

3. 在這裡，選擇 行動數據和 Wi-Fi

4. Locate and enable the 後台數據 切換。

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方法四：使用VPN服務

Many users reported that using a VPN helped them resolve this issue. Therefore, it is a good idea to install a VPN provider on your device. If you want to know more about VPN and how it works check out What is a VPN and how it works? guide. There are several free VPN applications on the Google Play Store; however, most of the free VPNs are not safe and can leak your personal data. Therefore, always make sure that you are using a trusted VPN provider. Check our guide on top 9 best free unlimited VPN for Android.

Method 8: Update TikTok App

When the TikTok app on your device has not been updated in a long time, the existing bugs can lead to various errors, such as TikTok videos not playing. Therefore, it is important to keep the app updated all the time. If you are repeatedly having the same issue, you should consider updating the TikTok app.

1。 打開 Google Play Store 下載 從電話菜單。

2. 在這裡，點擊您的 個人資料圖標.

3。 接下來，去 管理應用和設備.

4。 點擊 可用更新 選項。

5。 找出 的TikTok 應用，然後選擇 更新消息 選項。

6. Wait for the update to install and then relaunch the TikTok app.

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Method 9: Reinstall TikTok App

If updating the TikTok app did not fix the issue, you should consider reinstalling it to resolve any existing issues.

1。 打開 Google Play Store 下載 在你的智能手機

2。 點擊 個人資料圖標.

3. 然後，選擇 管理應用程序和設備.

4. 移動到 管理 標籤，勾選 的TikTok 應用程序，然後點擊 trash icon 在頂部。

5. 在這裡，選擇 卸載 按鈕並等待應用程式被卸載。

6.然後，搜索 的TikTok 應用程序。

7.最後，點擊 安裝 option to reinstall the 的TikTok 應用程序。

相關閱讀： 如何在 TikTok 上保存影片而不發布

Method 10: Contact TikTok Support

If none of the methods work, and the issue is not resolved, you should consider contacting TikTok support. You can visit the official 抖音幫助中心 page to explore more solutions to fix the issue. You can also directly connect with TikTok customer service to discuss solutions for your problem.

常見問題（FAQ）

Q1. Why are TikTok videos not playing?

答。 導致此問題的原因可能有多種，例如 網絡連接不良 or 服務器問題 with TikTok.

Q2. How do I fix TikTok app issues on my Android device?

答。 你可以嘗試 force stop the TikTok application on your device to resolve lagging issues with the app.

Q3. How do I know if TikTok is working properly? 

答。 One of the easiest ways to know if the TikTok app is available or not is to 檢查伺服器狀態. You can check if the app is having issues by checking the server status for TikTok.

Q4. How do I clear the TikTok cache on Android? 

答。 您可以 clear the cache data for TikTok from the TikTok application itself. You just have to navigate to the profile and clear cache data from there.

Q5. How do I fix TikTok video issues?

答。 You can use several methods to fix video errors on TikTok, such as fixing internet issues, 清除緩存數據， 或者 allowing TikTok background data.

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我們希望本指南對您有所幫助並且您能夠解決問題 TikTok 影片無法播放 問題。讓我們知道哪種方法適合您。如果您對我們有任何建議或疑問，請在評論部分告訴我們。